AppFolio Property Manager

AppFolio Property Manager

About TrustRadius Scoring
Score 7.9 out of 100
AppFolio Property Manager

Overview

Recent Reviews

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Pricing

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Community Associations

$0.80

Cloud
per unit/per month

Plus - Community Associations

$0.85

Cloud
per unit/per month

Residential

$1.25

Cloud
per unit/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appfolio.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is AppFolio Property Manager?

AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes complete accounting and property management functionality, including the ability to: provide instant access to reports & statements, post & market vacancies, apply & lease online, screen residents, streamline rent collection, and mobile inspections.

AppFolio Property Manager Screenshots

AppFolio Property Manager Competitors

AppFolio Property Manager Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What are AppFolio Property Manager's top competitors?

Yardi Voyager and Buildium are common alternatives for AppFolio Property Manager.

What is AppFolio Property Manager's best feature?

Reviewers rate Support Rating highest, with a score of 8.6.

Who uses AppFolio Property Manager?

The most common users of AppFolio Property Manager are from Small Businesses (1-50 employees) and the Real Estate industry.

Reviews and Ratings

 (22)

Ratings

Reviews

(1-12 of 12)
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Lisa Reinhart | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use AppFolio to manage our HOA. We previously managed in house; however, recent lack of interest and ability to move to digital platforms required the migration to a management company. This added $13k in expenses per year and prevented the HOA from being able to [focus] on any improvement projects.

In 2020 we made the decision to migrate back to in-house management, but [we] needed a platform that allowed us to manage all aspects of the HOA digitally.
Score 7 out of 10
Vetted Review
Verified User
Review Source
AppFolio Property Manager is used across our entire corporate office for all accounting functions for both property, and non-property-related entities of ours. We also utilize their Investment Management add-on which ties our investment entities and related investor distributions directly into the property management software. One of the main reasons we use AppFolio is that it makes it easy for us to navigate many LLCs/entities in one system (i.e. we do not need separate files for each entity but can access everything via one login).
Chantal Matthews, MSEd, CHES®, CHWC | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
AppFolio is being used across the company and houses our resident files. It has helped us make our move-in process almost completely electronic. It also allows easy access to resident ledgers and accounts. In addition, Appfolio’s set-up helps us stay organized, from scheduling tours to preparing for move-ins, everything we need is at our fingertips. Reports are also housed in this system.
Arcoma L. Briceño | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
AppFolio Property Manager is a very robust Property Management SYSTEM. It is not just an app, not only an interface. It has deep and complex functions that integrate to allow a PM to control and utilize the SYSTEM to complete all the daily tasks necessary to manage, report, and act on PM accounts.
Score 10 out of 10
Vetted Review
Verified User
Review Source
AppFolio Property Manager system is incredible for my position. As a company, we switched from another property management software to this one about 2 years ago and it has been a seamless transition. With the ability for tenants to pay rent online, set up automatic transactions and even request maintenance, it makes my job a lot easier! There are also TONS of analytics and data insight that is valuable in my position. You can see your market rent and what you are getting per month, adjust budgeted amounts, and so much more. The few times that I have reached out to them, they were quick to respond and answered my question as best as possible. I would recommend 100% for any landlord management company.
Heather Urban | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
This is our MAIN program in the office; therefore, I use it every single day. It's always open on one of my Internet tabs on Mozilla. The actual layout of the homepage, including the color scheme of the program, is easy to follow, read, understand, and pleasing to the eye (soft blue hues). You can easily keep track of vendors, owners, tenants, and billing/invoicing. I think it's a quick program to learn even though there are so many features I don't personally use - I know several other people in our office use them. If we ever have an issue we can contact them and the turn around time is super fast. They call us the same day and are always helpful and knowledgeable and even follow up with emails after the calls. AppFolio welcomes suggestions from clients and actually follows through with implementing the updates! They are always evolving and making things easier and more efficient.

Maintenance orders are a breeze with our system. Vendors are integrated with billing and we have all the information in one place. We also find it very easy to advertise with this program and it goes out to several locations and websites. Our website is also powered through AppFolio so it saves us an additional step when making updates and getting the most accurate information out there. I'd definitely recommend this program 10/10!
December 05, 2017

The best there Is

Robin Quick, CPM®, HCCP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use AppFolio for all our leasing and management operations. The software is linked to our website (AppFolio is the creator and administrator) so vacancies post immediately. Everything property management is done through AppFolio such as reports, paying vendors and owners, paying management fees, collections of rents and other charges, tenant general liability insurance, sending text and emails to tenants/residents.
Vivian McClintock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Appfolio as our Property Management program to do all our leasing, accounting, and maintenance daily work. Appfolio is very user friendly and has helped us streamline our leasing and several of our accounting processes. It has increased our online availability which has helped us reach our customers all over the world. We have a lot of international students that comes to our local university and the online leasing process and tenant portal has greatly minimized the time it takes to get a lease signed and receive payment from the customer.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use AppFolio to communicate with the property managers of specific clients. Most of the communication is used in reviewing and accepting budget changes and expenses that is recorded and filed through AppFolio and then transferred to the Asset Managers. It's used only by a couple people in a specific department and addresses the business problem of having multiple "telephone effect" moments between managers.
Christy Bertani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
At present, AppFolio manages about 87 rental properties (single & multi-unit) throughout the US for a client. It tracks vacancies, rent, expenses, work orders, tenants (might as well throw in the kitchen sink) through to financial statements. Honestly, I do not believe these many properties could be properly tracked w/o AppFolio. My client simply loves the product. I do find that the traditional accounting section is quite a bit dated.