One stop shop
Rating: 8 out of 10
June 24, 2024
Vetted Review
Verified User
6 years of experience
- Reporting
- Vendor Communication
- Documents
Cons
- Better custom reporting
- Reporting for letters
Starting at $0.85 per unit/per month
View Pricing Overview
What is AppFolio Property Manager?
AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes accounting and property management functionality,…
Learn from top reviewers
One stop shop
We use this as a one stop shop for leads, tenant management, bill pay, etc. Has our lease templates and we’re able to handle every need besides calling through AppFolio.
Verified user
General Manager
6 years of experienceDon't bother
We set this up to use with a variety of properties we manage and to handle our investments.
Don't use AppFolio Property Manager for property-management software!
We use AppFolio Property Manager in all aspects of our property management business. From advertising properties, keeping track of prospects, running applications, executing l...
Maura Crawford
Professional - Finance and Accounting
owner
Meridian Ventures Commercial Properties, Ltd
1 year of experienceAppFolio Property Manager is a great way to manage your renters!
It has streamlined our application process for our rental units. It has also streamlined the background checks and has allowed for online payment of their rent and deposit. It...
Kristen Beer
Administrator - Finance and Accounting
Administrater
HME Management Services, LLC
1 year of experienceAppFolio Review
Our entire company uses AppFolio Property Manager - [it's] predominantly used as a portal for our residents. AppFolio Property Manager is the most common way we receive rental...
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Pricing
Community Associations
$0.85
Cloud
per unit/per month
Plus - Community Associations
$0.85
Cloud
per unit/per month
Student Housing
$1.25
Cloud
per unit/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.appfolio.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is AppFolio Property Manager?
AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes accounting and property management functionality, including the ability to: provide instant access to reports & statements, post & market vacancies, apply & lease online, screen residents, streamline rent collection, and mobile inspections.
AppFolio Property Manager Screenshots
AppFolio Property Manager Competitors
- Yardi Voyager
- Buildium
- RealPage
AppFolio Property Manager Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes accounting and property management functionality, including the ability to: provide instant access to reports & statements, post & market vacancies, apply & lease online, screen residents, streamline rent collection, and mobile inspections.
Yardi Voyager and Buildium are common alternatives for AppFolio Property Manager.
Reviewers rate Support Rating highest, with a score of 1.
The most common users of AppFolio Property Manager are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(55)Reviews
(1-5 of 17)Don't bother
Rating: 1 out of 10
January 22, 2024
XB
Vetted Review
Verified User
3 years of experience
- Maintenance Requests
- Work Flows
Cons
- In my experience, no Office 365 support
- Administration of users (in my experience, severely lacking)
- Azure/Entra Sync
- User Support (honestly, I think you would be better screaming into the wind)
Don't use AppFolio Property Manager for property-management software!
Rating: 1 out of 10
January 17, 2024
MC
Vetted Review
Verified User
1 year of experience
- track rent charges and tenant receipts
- resident work orders
- marketing of properties
Cons
- accounting is not in line with other property-management software
- tasks are not streamlined - numerous steps required for simple tasks
- In our experience, customer service is nonexistent
- In my opinion, user interface sub-par
AppFolio Property Manager is a great way to manage your renters!
Rating: 9 out of 10
May 15, 2023
KB
Vetted Review
Verified User
1 year of experience
- Easy to use application process
- Easy for our renters to pay their rent online
- Easy to connect to our investors who have invested in these properties
Cons
- Being able to integrate our old system into appfolio in a more streamline easier way
- Be able to seperate some "owners" from the investment management and property management
- Allow for additional customization based on how our organization operates
AppFolio Review
Rating: 6 out of 10
May 26, 2021
MS
Vetted Review
Verified User
3 years of experience
- Prior to purchasing AppFolio Property Manager we used a texting app so we could mass text tenants. AppFolio allows us to text them by their unit along with their guarantors (if needed.) We use this feature daily. It is so convenient when we need to reach out residents quickly.
- The online payment system makes it easy for our commercial and residential tenants to make rental payments. The system has also lessened the work of out Account's manager since it's all in once place now and we do not have to enter payments into a separate system.
- Navigating AppFolio Property Manager is extremely easy. When we have new hire, it does take any time for them to become comfortable with the system. The main page dashboard makes it simple to get from point A to point B and beyond. The Search engine on AppFolio Property Manager is so efficient. You can search almost anything- phone number, first names, last names, addressed, license plate numbers to successfully find what you are needing.
Cons
- We work with mostly college students. As you can imagine there is a lot of roommate drama which brings lease changes. Or perhaps tenants forget to renew their lease agreement and new residents sign and we have to move people around to different addresses. There is NO feature that will allow you to delete a tenant. There is not way to make changes of address once someone is entered. And the "tenant transfer" feature is not useful for us.
- We have some issues using the email feature on AppFolio Property Manager. The "letters" feature will allow you to send out an email/ letter and will attach it to everyone's account. If I want to send a personalized email- I have to send it to one resident and BCC the other tenants and their guarantors, anyone blind copied will not have the email attach to their account. So this feature becomes almost unusable for us because of that.
- Sometimes it's difficult to receive customer support. The chat feature is helpful but, most of the time the question we have is not easily answered and we are passed off to several other people.