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AppFolio Property Manager

AppFolio Property Manager

Overview

What is AppFolio Property Manager?

AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes accounting and property management functionality,…

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Pricing

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Community Associations

$0.85

Cloud
per unit/per month

Plus - Community Associations

$0.85

Cloud
per unit/per month

Student Housing

$1.25

Cloud
per unit/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appfolio.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is AppFolio Property Manager?

AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes accounting and property management functionality, including the ability to: provide instant access to reports & statements, post & market vacancies, apply & lease online, screen residents, streamline rent collection, and mobile inspections.

AppFolio Property Manager Screenshots

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AppFolio Property Manager Competitors

AppFolio Property Manager Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes accounting and property management functionality, including the ability to: provide instant access to reports & statements, post & market vacancies, apply & lease online, screen residents, streamline rent collection, and mobile inspections.

Yardi Voyager and Buildium are common alternatives for AppFolio Property Manager.

Reviewers rate Support Rating highest, with a score of 1.

The most common users of AppFolio Property Manager are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(55)

Reviews

(1-5 of 17)

One stop shop

Rating: 8 out of 10
June 24, 2024
Vetted Review
Verified User
AppFolio Property Manager
6 years of experience
  • Reporting
  • Vendor Communication
  • Documents
Cons
  • Better custom reporting
  • Reporting for letters

Don't bother

Rating: 1 out of 10
January 22, 2024
XB
Vetted Review
Verified User
AppFolio Property Manager
3 years of experience
  • Maintenance Requests
  • Work Flows
Cons
  • In my experience, no Office 365 support
  • Administration of users (in my experience, severely lacking)
  • Azure/Entra Sync
  • User Support (honestly, I think you would be better screaming into the wind)

Don't use AppFolio Property Manager for property-management software!

Rating: 1 out of 10
January 17, 2024
MC
Vetted Review
Verified User
AppFolio Property Manager
1 year of experience
  • track rent charges and tenant receipts
  • resident work orders
  • marketing of properties
Cons
  • accounting is not in line with other property-management software
  • tasks are not streamlined - numerous steps required for simple tasks
  • In our experience, customer service is nonexistent
  • In my opinion, user interface sub-par

AppFolio Property Manager is a great way to manage your renters!

Rating: 9 out of 10
May 15, 2023
KB
Vetted Review
Verified User
AppFolio Property Manager
1 year of experience
  • Easy to use application process
  • Easy for our renters to pay their rent online
  • Easy to connect to our investors who have invested in these properties
Cons
  • Being able to integrate our old system into appfolio in a more streamline easier way
  • Be able to seperate some "owners" from the investment management and property management
  • Allow for additional customization based on how our organization operates

AppFolio Review

Rating: 6 out of 10
May 26, 2021
MS
Vetted Review
Verified User
AppFolio Property Manager
3 years of experience
  • Prior to purchasing AppFolio Property Manager we used a texting app so we could mass text tenants. AppFolio allows us to text them by their unit along with their guarantors (if needed.) We use this feature daily. It is so convenient when we need to reach out residents quickly.
  • The online payment system makes it easy for our commercial and residential tenants to make rental payments. The system has also lessened the work of out Account's manager since it's all in once place now and we do not have to enter payments into a separate system.
  • Navigating AppFolio Property Manager is extremely easy. When we have new hire, it does take any time for them to become comfortable with the system. The main page dashboard makes it simple to get from point A to point B and beyond. The Search engine on AppFolio Property Manager is so efficient. You can search almost anything- phone number, first names, last names, addressed, license plate numbers to successfully find what you are needing.
Cons
  • We work with mostly college students. As you can imagine there is a lot of roommate drama which brings lease changes. Or perhaps tenants forget to renew their lease agreement and new residents sign and we have to move people around to different addresses. There is NO feature that will allow you to delete a tenant. There is not way to make changes of address once someone is entered. And the "tenant transfer" feature is not useful for us.
  • We have some issues using the email feature on AppFolio Property Manager. The "letters" feature will allow you to send out an email/ letter and will attach it to everyone's account. If I want to send a personalized email- I have to send it to one resident and BCC the other tenants and their guarantors, anyone blind copied will not have the email attach to their account. So this feature becomes almost unusable for us because of that.
  • Sometimes it's difficult to receive customer support. The chat feature is helpful but, most of the time the question we have is not easily answered and we are passed off to several other people.
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