Appian

Appian

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
Appian

Overview

Recent Reviews

Best in class BPM tool

10 out of 10
April 07, 2022
Appian is one of our primary tool[s] for Business Process automation. The tool is used in conjunction with robotic process automation. …
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Leading us into the future

9 out of 10
February 21, 2022
Appian is one of the best low code development software available in the market because of its intuitivitivy, great documentation, and a …
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remote user

8 out of 10
December 21, 2021
attestations and validation for company policies (i.e. covid protocol and vaccine requirements). attestations prior to building entry.
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A+ for Appian

9 out of 10
December 16, 2021
Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement …
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its helpful

10 out of 10
December 13, 2021
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and …
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very good workflow software

9 out of 10
December 13, 2021
We use Appian to create workflows and forms. It serves as a low code and is quick to implement an alternative to a full-blown IT solution. …
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Appian in a Nutshell

10 out of 10
December 07, 2021
Use Appian to replace several old paper-based processes that used to flow through our organization.
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Appian is very supportable

8 out of 10
December 07, 2021
We use Appian for our Client Acceptance form. Based on questions answered different questions will be shown to the user. After completion, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features

Reusability (73)

8.8
88%

Platform Scalability (71)

8.6
86%

Drag-and-drop Interfaces (70)

8.5
85%

Visual Modeling (71)

8.4
84%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Appian, and make your voice heard!

Pricing

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Free

$0

Cloud

Standard

$60

Cloud
per user per month

Flat Fee

Contact Sales

Cloud
one fixed price per app, unlimited users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appian.com/platform/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Low-Code Development

8.5
85%

Product Details

What is Appian?

Appian provides a software development platform that combines Full-Stack Automation and enterprise low-code to rapidly deliver business applications. Appian can be used to improve customer experience, achieve operational excellence, and simplify global risk and compliance.

Appian is a platform for building enterprise software applications. Appian boasts running some of the most important processes at companies like Enterprise Rent-A-Car, Aviva, Dallas/Fort Worth International Airport, and the US Department of the Treasury.

Some Appian use cases include - Intelligent Business Process Management Systems (iBPMS), Dynamic Case Management (DCM), Digital Process Automation (DPA), Robotics Process Automation (RPA), and Low-code Development.

Appian Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Appian Screenshots

Low-Code DevelopmentBusiness Process Management SuiteDynamic Case ManagementMobile App DevelopmentAppian RPA with Blue Prism

Appian Videos

The world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.
Ryder is the leader in commercial truck rentals and leasing, dedicated to continuous process improvement to solve customer problems, increase cost effectiveness, and ensure driver safety. Appian supports Ryder with the technology they need to deliver. Beginning with solutions ...
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FirstBank deployed Appian for intelligent case management to rapidly identify and resolve potential money laundering schemes. FirstBank ensures safety, achieves 100% compliance, and saves more than 1,000 work hours each year with the AML solution.
Alabama Power wanted to modernize their in-house energy improvement financing program. With Appian, they created the Smart Financing application, which automates and streamlines the entire financing process. Alabama Power has increased ally financing in some cases by 1200%.
With $66 billion in assets and 1.6 million customers, Bendigo and Adelaide Bank is considered one of the largest banks in Australia. Even so, it still believed it had much work to do to break down silos and connect disparate portion of its operations into one unified, quality customer experience.
In this video, Target IT and business leaders talk about their remarkable achievement and how they worked with Appian to transform customer journeys, streamline operations, and galvanize Target’s efforts to overcome the disruption that is so pervasive in the financial services industry.
Sprint had to figure out an entirely new way to do business, support it with scalable technology, and roll it out - in matter of weeks.
Sprint is focused on innovation, in both densifying its network to improve the customer experience, and modernizing its infrastructure for lower cost.
Chris Lee of Merck and Evjatar Cohen of Appian delve into Merck's digital transformation with Appian. They discuss Merck's journey from siloed data and disjointed systems, to Appian's end-to-end solution providing workers with a simplified interface, unified data, and the comp...
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Punch Taverns is one of the UK's leading pub management companies, with a portfolio of more than 4,000 properties. Punch has used the Appian Platform to achieve true transformation and enterprise mobility in how it conducts its business, from initial investment in a new pub th...
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At Appian, we believe companies need a simpler, faster way to create powerful software. That’s why we pioneered the low-code market. Learn more about low-code in Appian CEO Matt Calkins' own words.
Hear from some of the world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.

Appian Downloadables

Appian Competitors

Appian Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Comparisons

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Frequently Asked Questions

What is Appian?

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

What is Appian's best feature?

Reviewers rate Reusability highest, with a score of 8.8.

Who uses Appian?

The most common users of Appian are from Enterprises (1,001+ employees) and the Financial Services industry.

Reviews

(1-25 of 137)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
If you are looking for an all-in-one software to digitalize your company, that is Appian (BPMs, RPAs, ML, AI, process tracking, tasks, etc.). You can create almost everything! Sure you will need a good team of Appian developers to ensure that your digitalization is being done scalable and adaptable to changes.
Umesh Kataria | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Best suited for intelligent automation, dashboard and report creation, workflow management. Apps creation for various processes.
Less suited for advanced level of automation, AI & ML based analysis like Neural networks, sentiment analysis. Other area of improvement is to add more visualisations and a learning based system with which one can get certified and learn more about the tool.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Appian is well suited for the areas which involve a workflow. For Example: Consider there is a task and 3 teams are required to work on the task, with Appian we can create tasks for each team and monitor the comments and completion. Together with the integration capabilities, this tool can function in many areas. In our firm, we are using it to automate the workflows for our business teams and help them in capturing the OLA's and SLA's.
Score 10 out of 10
Vetted Review
Reseller
Review Source
The Appian best scenario is to integrate people and legacy systems together in one single platform, another scenario of real-time notification via email and SMS to keep people on top of their business progress. for the scenarios that need more enhancement is when there a need to visualize map or location to allow the field persons to use high quality of mobile interfaces.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The best part is we can design the website in hassle-free manner. They have given expression mode as well that is best. There are a number of options to make the website more attractive and easy to use for end-user as well as for backend
Sneha Gangan Manore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Especially when Accessibility was introduced, the same reusable components were used, which reduced the time and efforts of employees. It was also well suited for repetitive tasks for litmus tests and value generation calculations. I have tried Pega also, but Appian has mastered the task, making it easier to perform.
December 16, 2021

A+ for Appian

Score 9 out of 10
Vetted Review
Verified User
Review Source
Appian is well suited for companies looking to automate manual processes. Appian allows for multiple customized integrations which are great for process automation. My organization currently has 3 external company integrations and 3 internal company integrations set up within Appian that provides ease of use for our users. Overall, Appian has greatly improved our processing time.
December 13, 2021

its helpful

Score 10 out of 10
Vetted Review
Verified User
Review Source
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and assimilate them into a big info hub. That info hub is used to get data for the creation of business strategies and business planning. All the business decisions related to the business process are automated through Appian. Not suited is for data visualization purposes
December 07, 2021

Appian in a Nutshell

Score 10 out of 10
Vetted Review
Verified User
Review Source
Appian is great for workflow management. Any process-based workflow can easily be replaced with an Appian process model. Appian isn't great for heavy code processing. If you need to process huge amounts of data or computations, Appian isn't the best solution.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I support Appian so when a process model errors. I like that users do not get an error in the UI and only the devs can see the error and fix it and afterward, the process model will complete them without issue. Debugging can be hard compared to other coding languages.
December 06, 2021

Best low- code platform

Vijay Rama Rao Dasari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Appian is well suited for pretty much all the industries like financial, insurance, banking, etc. One example is to use it in [the] supply chain model of [the] pharma industry with [a] quick turnaround time. Appian is less appropriate for small-scale clients where there is less potential for automation and digitalization.
Nabin Poudel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Appian is best suited for organizations that have to respond to hundreds of customers on a daily basis. It makes all the process of customer service much faster. It is less appropriate where workflow has very few processes and does not need to interact with hardware systems.
Score 1 out of 10
Vetted Review
Verified User
Review Source
It is well suited for business-critical automation, especially when sensitive data is involved. It is not good for citizen development. It is definitely more suited to pro developers who write code for a living. Quick apps are helpful for those not well versed in the platform. Automated reminder emails are consistently and frequently sent out looking very official and full of detail.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Appian is a strong tool when using it for requirements within its process management wheelhouse. We have experimented using it for applications, such as database management, but were met with mixed results. Where it's strongest Process management. As a single hub to go for information and to take actions. Quick mobile deployment. User security management. Integration with other tools (IE: Mulesoft, Fitnesse, Docusign, PowerBI, Microsoft Suite). Where it's weakest Reporting of both process metrics and data from the database. Managing the connected database.
Score 8 out of 10
Vetted Review
Verified User
Review Source
If I were to recommend Appian to a colleague, I would recommend it for client account creation and management. It is very easy to manage user and email distributions. Also, it is very easy to manage permission and create an approval workflow. There are many manual workflows out there and Appian can help automate those workflows.
September 13, 2021

Great Value for Money

Score 7 out of 10
Vetted Review
Verified User
Review Source
Inventory management capabilities are really helpful for the organization to manage the models and workflow around it. Resource allocation has also become more transparent and efficient. It allows us to schedule reviews well ahead of time with full visibility toward how many resources are available for a particular review. It also allows us to see major gaps and work toward filling them.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's a great tool to manage business processes because it has features to allow you to manage different users and control permission of who has access to certain UI or documents. It takes very little time to develop new features for business needs. Great monitoring tool to help troubleshoot production issues.

If performance is critical, Appian will lag behind.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Excellent for data integration, quick time to market solutions, bringing technology and people together. Appian is beneficial in organizations that need to address workflow problems (like CRM, change management, user and role management, customer onboarding, etc.). It can be configured to automatically assign tasks to groups of users and direct work based on pre-configured logic, speeding up hand-off points in the process. Appian currently isn't best suited to cases where you need a public portal where users aren't logged into an account.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Appian platform is good for customizing workflows and allowing customers to track status by record (individual/candidate/etc). The rules and configuration interface are powerful. Appian is capable of bringing skilled resources to the table when a need arises. Appian employees are happy, engaging, good at listening, respectful, and easy to work with.