Appian Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
178 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2020

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 44)

Christine Mulready | TrustRadius Reviewer
April 19, 2020

Appian Review for Company-Wide Work Flows

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9

From a developer perspective, I believe that Appian is very usable. I have developed in vb.net, Oracle PL/SQL, and SQL Server. Developing applications using the Appian Platform is straightforward. I don't really use the drag and drop features when developing the forms. It's easier to develop in the javascript editor. I do like that that they have this option and it makes it more like an Access interface. There is a lot of automatic behind-the-scenes code that is very nice. There is no code required to assign tasks and send the task notification. There are Excel and pdf tools that are integrated with the product. You just pass in the data and the built-in tools will generate Excel or pdf files. For application users, the usability depends on how the developers create the application. I believe that if the requirements are sound, then the users will have a very enjoyable experience.


Read Christine Mulready's full review
Ivan Vazquez | TrustRadius Reviewer
April 10, 2020

Appian is built to accelerate your success

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
They are an excellent company always pursuing in increasing that excellence. Always listening to the market and to their clients, which is hard to find. Good partners, helping you at the start of your implementation and identification on where they can provide better business value. Sincere also to explain about what they won't be able to do.
Read Ivan Vazquez's full review
Rob Kolosky | TrustRadius Reviewer
April 08, 2020

Appian Rocks!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
With a short class for experienced developers, it's easy to get up to speed using Appian to design workflows. End-users have a much shorter training requirement, usually with no instruction required. This allows developers to produce more code, and solve more business issues, while end-users get the benefits of quick releases and faster, iterative development for their everyday tools.
Read Rob Kolosky's full review
Anonymous | TrustRadius Reviewer
May 15, 2020

Implementing Appian for a PoC

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

8
From the PoC we have seen so far, the system is able to improve our companies workflow and increase the users efficiency by giving them the focus on the tasks at hand and also increase the team work over various teams in different physical locations. We have a 3rd party building the current PoC, but our internal developers will be able to do so as well.
Read this authenticated review
Anonymous | TrustRadius Reviewer
April 25, 2020

Product Development with Appian

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
In general, an easier to implement platform compared to competitors. Historically, company culture and high quality of employees is also an advantage.
Read this authenticated review
Anonymous | TrustRadius Reviewer
April 22, 2020

Appian at University of South Florida

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
The team at the University of South Florida has successfully implemented Appian in a variety of ways. These applications have greatly improved many of the pen and paper processes that once plagued our users. As we continue to grow and scale with Appian, we continue to find and solve complex processes that have improved the experience of all of our users. Many of the solutions we've implemented would not have been possible without Appian.
Read this authenticated review
Anonymous | TrustRadius Reviewer
April 13, 2020

Appian is our enabler of Automation

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

8
Appian is a low code platform and with a minimal amount of training, you can build basic straightforward applications rapidly. However, low code does not mean that your business problems are low code. For example, the more complex your problems to more complex to process, integration, and data management requirement will be. This will require more time and effort upfront to get your solution right. Appian can offer multiple simple ways to solve a problem abut some ways are much better than others in the long run and bigger picture. Overall Appian is easy to use but care and forethought should be used in advance.
Read this authenticated review
Helmut Arnold | TrustRadius Reviewer
March 05, 2019

Repeatable Business Automation Using Appian

Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Read Helmut Arnold's full review
Jason Shelton | TrustRadius Reviewer
March 11, 2019

Appian FTW

Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
From a developer stand point, it's fairly easy to take their simple building blocks and conjoin them in ways to create processes that meet complicated requirements. The drag-and-drop UI developer generates really clean code in the background, and delivers UIs that you can be confident will look great and work consistently across all platforms and devices.
Read Jason Shelton's full review
Anonymous | TrustRadius Reviewer
March 08, 2019

Appian IS transformative

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
End user usability is very high. But, that depends on the Appian designers ability to design them in a user friendly way. Also, they should be designed similarly across apps such that users become familiar with the interface design patterns. The other thing that makes it user friendly is the designers ability to easily get any data in the platform, and dynamically display relevant info to the end user.
From the perspective of the Appian designer, I like everything about it except debugging. Experienced programmers will find the expression language unsavory once they need to program and debug complex logic using the Appian IDE. Compared to programming Java in Eclipse or C# in Visual Studio, this is lagging. I truly believe it should support a common language out of the box. Simple logic, on the other hand, goes very fast with the expression language.
Read this authenticated review
Anonymous | TrustRadius Reviewer
March 06, 2019

Appian, almost there, but not quite...

Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

5
Overall, Appian as a development platform is good and bad.
On the down side, it has basically no source control as of 19.1 (though they argue it does), has very limited debugging built in, the language to create your UI is one of the weirdest you will come across (but once you get your head around it, it works - and they have improved the drag and drop UI builder, but you will pretty much always need to update the code it generates at some point). The BPMN is not standard, but easy to understand.
On the plus side, buildings processes is easy and fun. Once you understand it, building the forms you will need is very easy too. Building your business rules uses the same language as the UI, so that isn't too hard either. You can put an application together reasonable quickly, including accessing other systems via RESTful services and so on.
Read this authenticated review
Anonymous | TrustRadius Reviewer
March 18, 2019

TrustAppian

Score 7 out of 10
Vetted Review
Verified User
Review Source

Usability

6
The error messages need to be improved; or at least there should be an interface to customize the error messages easily.
Read this authenticated review
Anonymous | TrustRadius Reviewer
March 06, 2019

Good BPM Platform

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

8
Appian has been widely used by all different business groups including customer service representatives and back office clerks. Most of customer requests are processed by Appian, and it is one of core IT applications and now more business processes are being migrated to Appian platform from legacies
Read this authenticated review
Michael Campbell, PMP,CSM | TrustRadius Reviewer
May 10, 2018

Appian Business Process Management Application Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

8
Overall I would say Appian is pretty easy to use. The learning curve for building forms and simple processes is short. However, a significant benefit of Appian is its use of business logic. In this case the user will need a deep understanding of logic statements (If, Or, And, etc). Also, to better use the data then a designer should have a good understanding of setting relationships between data points, building DB views and SQL queries. To realize the full power of Appian it does take someone with some development experience a good 6-12 months to be a well-rounded developer/designer. Also, it will help if the person doing the designing has some information architecture, interaction design experience. Knowledge on how organize data, layout forms, establish design patterns, will make the use of the forms easier.
Read Michael Campbell, PMP,CSM's full review

Feature Scorecard Summary

Visual Modeling (20)
7.5
Drag-and-drop Interfaces (18)
8.0
Platform Security (18)
9.2
Platform User Management (20)
7.5
Reusability (21)
7.8
Platform Scalability (20)
8.2

About Appian

Appian provides a software development platform that combines Full-Stack Automation and enterprise low-code to rapidly deliver business applications. The vendor boasts many of the world’s largest organizations are using Appian to improve customer experience, achieve operational excellence, and simplify global risk and compliance. They further state that Appian runs some of the most important processes at the world’s best companies, like Barclays, Enterprise Rent-A-Car, Aviva, Dallas/Fort Worth International Airport, and the US Department of the Treasury.

In Appian users don’t code an application, but draw it -- like a flowchart. The vendor cites Forrester, who says Appian is 10-20x faster than regular development. This approach is called ‘low-code’.

Appian can be used to write new apps from scratch, or to integrate and enhance legacy applications already in place. Users don’t have to migrate data to use Appian, as the vendor states Appian plays well with existing systems.

Appian Features

Low-Code Development Features
Has featureVisual Modeling
Has featureDrag-and-drop Interfaces
Has featurePlatform Security
Has featurePlatform User Management
Has featureReusability
Has featurePlatform Scalability

Appian Screenshots

Appian Videos (11)

Appian Downloadables

Appian Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Appian Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web