Appian Reviews

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Score 7.4 out of 100

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Reviews (1-25 of 32)

Helmut Arnold profile photo
Score 9 out of 10
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Usability

9
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
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Jason Shelton profile photo
March 11, 2019

Appian FTW

Score 10 out of 10
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Usability

10
From a developer stand point, it's fairly easy to take their simple building blocks and conjoin them in ways to create processes that meet complicated requirements. The drag-and-drop UI developer generates really clean code in the background, and delivers UIs that you can be confident will look great and work consistently across all platforms and devices.
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No photo available
Score 8 out of 10
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Usability

9
End user usability is very high. But, that depends on the Appian designers ability to design them in a user friendly way. Also, they should be designed similarly across apps such that users become familiar with the interface design patterns. The other thing that makes it user friendly is the designers ability to easily get any data in the platform, and dynamically display relevant info to the end user.
From the perspective of the Appian designer, I like everything about it except debugging. Experienced programmers will find the expression language unsavory once they need to program and debug complex logic using the Appian IDE. Compared to programming Java in Eclipse or C# in Visual Studio, this is lagging. I truly believe it should support a common language out of the box. Simple logic, on the other hand, goes very fast with the expression language.
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No photo available
Score 7 out of 10
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Usability

5
Overall, Appian as a development platform is good and bad.
On the down side, it has basically no source control as of 19.1 (though they argue it does), has very limited debugging built in, the language to create your UI is one of the weirdest you will come across (but once you get your head around it, it works - and they have improved the drag and drop UI builder, but you will pretty much always need to update the code it generates at some point). The BPMN is not standard, but easy to understand.
On the plus side, buildings processes is easy and fun. Once you understand it, building the forms you will need is very easy too. Building your business rules uses the same language as the UI, so that isn't too hard either. You can put an application together reasonable quickly, including accessing other systems via RESTful services and so on.
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March 18, 2019

TrustAppian

Score 7 out of 10
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Usability

6
The error messages need to be improved; or at least there should be an interface to customize the error messages easily.
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March 06, 2019

Good BPM Platform

Score 8 out of 10
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Usability

8
Appian has been widely used by all different business groups including customer service representatives and back office clerks. Most of customer requests are processed by Appian, and it is one of core IT applications and now more business processes are being migrated to Appian platform from legacies
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Michael Campbell, PMP,CSM profile photo
Score 8 out of 10
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Usability

8
Overall I would say Appian is pretty easy to use. The learning curve for building forms and simple processes is short. However, a significant benefit of Appian is its use of business logic. In this case the user will need a deep understanding of logic statements (If, Or, And, etc). Also, to better use the data then a designer should have a good understanding of setting relationships between data points, building DB views and SQL queries. To realize the full power of Appian it does take someone with some development experience a good 6-12 months to be a well-rounded developer/designer. Also, it will help if the person doing the designing has some information architecture, interaction design experience. Knowledge on how organize data, layout forms, establish design patterns, will make the use of the forms easier.
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Ravi Joshi, PMI-ACP® profile photo
December 07, 2017

My Sights

Score 9 out of 10
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Usability

8

On usability space, We found Appian is a very simple and nice to use interface. The browser independent support is another key aspect to implement a solution at an Enterprise level.

Develop once and use anywhere like Mobile & IPAD devices is another key aspect to see the usability. There are few improvements required in the Mobile version. However, overall it's a good to use system.

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Paul Cabrelle profile photo
Score 10 out of 10
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Usability

10
The interface is as difficult to use as you make it. We like to follow the KISS principle and automate the mundane so that our staff can concentrate on their day job and not have to worry about what happens next.
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Lynley Johnston profile photo
Score 8 out of 10
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Usability

7
Usability can refer to a number of different things.

From a customer's perspective, using the product to set up their profile and complete the service requests is easy and straightforward.

From a provider's perspective, we would like to have had a chance to try out the low code drag and drop capabilities to create our own business processes and forms, but relied instead on the Appian developers (who were awesome) to build our prototype.

Maintaining users and cleaning up data in the prototype is very easy, which has made having a clean system to demonstrate to people has been very simple.
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Alan Bratetic profile photo
Score 10 out of 10
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Usability

8
Very good at process model design and very easy to use due to wizard type capabilities when designing process models and complex business rules. Reporting could be a bit more intuitive/easier to use, however, we are using software that is not their most current technologically advanced software and they have made the software much easier to design with in recent releases.
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Feature Scorecard Summary

Visual Modeling (8)
7.1
Drag-and-drop Interfaces (7)
7.5
Platform Security (8)
8.8
Platform User Management (9)
7.8
Reusability (9)
7.8
Platform Scalability (9)
6.4

About Appian

Appian provides a low-code software development platform that combines intelligent automation and business process management to rapidly deliver powerful business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk and compliance.

Appian Features

Low-Code Development Features
Has featureVisual Modeling
Has featureDrag-and-drop Interfaces
Has featurePlatform Security
Has featurePlatform User Management
Has featureReusability
Has featurePlatform Scalability

Appian Screenshots

Appian Videos (10)

Appian Downloadables

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Appian Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web