Reviews (1-25 of 32)
From the perspective of the Appian designer, I like everything about it except debugging. Experienced programmers will find the expression language unsavory once they need to program and debug complex logic using the Appian IDE. Compared to programming Java in Eclipse or C# in Visual Studio, this is lagging. I truly believe it should support a common language out of the box. Simple logic, on the other hand, goes very fast with the expression language.
On the down side, it has basically no source control as of 19.1 (though they argue it does), has very limited debugging built in, the language to create your UI is one of the weirdest you will come across (but once you get your head around it, it works - and they have improved the drag and drop UI builder, but you will pretty much always need to update the code it generates at some point). The BPMN is not standard, but easy to understand.
On the plus side, buildings processes is easy and fun. Once you understand it, building the forms you will need is very easy too. Building your business rules uses the same language as the UI, so that isn't too hard either. You can put an application together reasonable quickly, including accessing other systems via RESTful services and so on.
On usability space, We found Appian is a very simple and nice to use interface. The browser independent support is another key aspect to implement a solution at an Enterprise level.
Develop once and use anywhere like Mobile & IPAD devices is another key aspect to see the usability. There are few improvements required in the Mobile version. However, overall it's a good to use system.
From a customer's perspective, using the product to set up their profile and complete the service requests is easy and straightforward.
From a provider's perspective, we would like to have had a chance to try out the low code drag and drop capabilities to create our own business processes and forms, but relied instead on the Appian developers (who were awesome) to build our prototype.
Maintaining users and cleaning up data in the prototype is very easy, which has made having a clean system to demonstrate to people has been very simple.
Appian Scorecard Summary
Feature Scorecard Summary
Appian Videos (10)
- Enterprise Checklist: Pave The Path To Digital Prowess With Low-Code Platforms
- The BPM Guide: Accelerating Digital Transformation
- The Case Management Guide
- Appian Product Overview
- Appian Premier Support
- Deliver Customer Experience Excellence
- Appian for Employee Experience
- Appian Intelligent Contact Center™ Platform
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
Appian Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Mac|
|Mobile Application:||Apple iOS, Android, Windows Phone, Blackberry, Mobile Web|