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Appian

Appian

Overview

What is Appian?

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

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Recent Reviews

Automation Platform

10 out of 10
December 19, 2023
Incentivized
Appian is being used by a department in my company, it usually helps us solve business problems provided by various customers. And …
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TrustRadius Insights

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have …
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remote user

8 out of 10
December 21, 2021
Incentivized
attestations and validation for company policies (i.e. covid protocol and vaccine requirements). attestations prior to building entry.
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A+ for Appian

9 out of 10
December 16, 2021
Incentivized
Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement …
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its helpful

10 out of 10
December 13, 2021
Incentivized
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Platform Scalability (73)
    9.4
    94%
  • Reusability (75)
    9.4
    94%
  • Drag-and-drop Interfaces (72)
    8.9
    89%
  • Visual Modeling (73)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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Appian Community Edition

$0

Cloud

Application - Input-Only

$2

On Premise
per month per user

Application - Infrequent

$9

On Premise
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appian.com/platform/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

APPIAN DEMO RECORDING SESSION # 91-9866955524

YouTube

Appian Developer Tutorial for Beginners | Appian Training

YouTube

APPIAN DEMO

YouTube

APPIAN DEMO | Harsha Trainings |

YouTube
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Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.1
Avg 8.6
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Product Details

What is Appian?

Appian provides a software development platform that combines Full-Stack Automation and enterprise low-code to rapidly deliver business applications. Appian can be used to improve customer experience, achieve operational excellence, and simplify global risk and compliance.

Appian is a platform for building enterprise software applications. Appian boasts running some of the most important processes at companies like Enterprise Rent-A-Car, Aviva, Dallas/Fort Worth International Airport, and the US Department of the Treasury.

Some Appian use cases include - Intelligent Business Process Management Systems (iBPMS), Dynamic Case Management (DCM), Digital Process Automation (DPA), Robotics Process Automation (RPA), and Low-code Development.

Appian Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

Appian Videos

The world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.
Ryder is the leader in commercial truck rentals and leasing, dedicated to continuous process improvement to solve customer problems, increase cost effectiveness, and ensure driver safety. Appian supports Ryder with the technology they need to deliver. Beginning with solutions ...
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FirstBank deployed Appian for intelligent case management to rapidly identify and resolve potential money laundering schemes. FirstBank ensures safety, achieves 100% compliance, and saves more than 1,000 work hours each year with the AML solution.
Alabama Power wanted to modernize their in-house energy improvement financing program. With Appian, they created the Smart Financing application, which automates and streamlines the entire financing process. Alabama Power has increased ally financing in some cases by 1200%.
In this video, Target IT and business leaders talk about their remarkable achievement and how they worked with Appian to transform customer journeys, streamline operations, and galvanize Target’s efforts to overcome the disruption that is so pervasive in the financial services industry.
Chris Lee of Merck and Evjatar Cohen of Appian delve into Merck's digital transformation with Appian. They discuss Merck's journey from siloed data and disjointed systems, to Appian's end-to-end solution providing workers with a simplified interface, unified data, and the comp...
 Show More
At Appian, we believe companies need a simpler, faster way to create powerful software. That’s why we pioneered the low-code market. Learn more about low-code in Appian CEO Matt Calkins' own words.
Hear from some of the world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.

Appian Competitors

Appian Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

OutSystems and Pega Platform are common alternatives for Appian.

Reviewers rate Reusability and Platform Scalability highest, with a score of 9.4.

The most common users of Appian are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(268)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have reported success in automating business processes, improving productivity, and streamlining operations. Organizations have utilized Appian to replace manual paper-based systems, enabling online applications, document uploads, and simultaneous stakeholder reviews. This has greatly enhanced collaboration and cross-referencing of applications between different organizations.

In the healthcare sector, Appian has been instrumental in automating patient registration, diagnosis, and treatment workflows, eliminating paper-based processes and connecting patients with doctors and departments in a faster and more streamlined way. The platform has also been widely used for low code development and migrating older applications to the Appian code base. Additionally, Appian's capabilities in digital transformation and data analysis have allowed departments to study their own data and generate insightful reports.

Users have found Appian to be particularly beneficial for managing processes in areas such as trade reporting, client mailing process automation, onboarding new hires, workforce planning, case management, consumer marketing lists generation, CRM management, retail store remodeling, and even setting up cafes. They appreciate its ability to simplify complex tasks, automate mundane processes, and integrate with various systems. Furthermore, reviewers have commended Appian for its performance and scalability in handling large volumes of data and processes.

Overall, Appian's flexibility, customization options, user-friendly interface, collaboration features, advanced analytics capabilities, seamless integration with other systems, and overall capability for rapid development and deployment have made it a reliable choice for organizations looking to streamline operations and improve efficiency.

Intuitive User Interface: Users have consistently praised Appian for its visually uncluttered and intuitive user interface, with many stating that it allows for quick adoption by both internal and external users. The simplicity and user-friendly nature of the interface make it easy for business users with minimal training to navigate and perform tasks efficiently.

Low-Code Development Platform: Many reviewers appreciate the ease of use provided by Appian's low-code development platform. They find it beneficial that they can develop user interfaces without extensive coding knowledge, allowing for rapid application development and reduced reliance on traditional programming languages. This feature has made the development process more accessible and efficient.

Flexible Access Control: A significant number of users praise Appian for its flexibility in providing different levels of access to users based on their roles. This capability contributes to better data security and control within organizations, enhancing overall data management. Additionally, the ability to tailor processes for specific business needs and configure processes for new business users is seen as a major advantage, contributing to the software's adaptability.

Inflexible and Expensive License Model: Some users have found the license model of Appian to be inflexible and expensive, making it challenging for them to include end customer processes due to limitations in named user licenses or big bang packages.

Limited Exporting and Data Analysis Capabilities: Reviewers have mentioned limitations on exporting data to Excel, causing inconvenience for users who need to analyze large amounts of data. They have also encountered issues with the date-time stamp of exported data, leading to problems in data analysis.

Steep Learning Curve and Technical Limitations: Users have highlighted a learning curve associated with the different paradigms in Appian and experienced technical limitations when using certain browsers, particularly with date controls. Workarounds were needed to overcome these limitations.

The most common recommendations from users are:

  1. Try Appian for quick application development with less resources. Users have found Appian to be a reliable platform for rapidly building applications without requiring excessive time or resources.

  2. Create evaluation criteria and apply a defined score to each platform for an informed decision. Users suggest defining specific criteria to evaluate different platforms and assigning scores to objectively compare them. This approach helps in making an informed decision when selecting the most suitable platform.

  3. Develop a small Proof of Concept (POC) to determine the requirements before deploying Appian. Users recommend starting with a small POC to understand the specific requirements and capabilities of Appian within the organization. This allows for a better understanding of how Appian can meet the organization's needs and ensures a successful deployment.

By following these recommendations, organizations can leverage the benefits of Appian and efficiently develop applications while making informed decisions about their technology choices.

Attribute Ratings

Reviews

(1-25 of 138)
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December 19, 2023

Automation Platform

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used by a department in my company, it usually helps us solve business problems provided by various customers. And automating their daily processes with low-code is far more easy and quick then the legacy core development methodologies. Therefore, it is now a platform for future generation, if it keeps growing with the same speed and innovation.
Umesh Kataria | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian is a digital transformation tool in which it streamlines and complement human operations in order to reduce highly manual intensive tasks. It is one of the best Low code base platform and we used it for Intelligent automation and Customer management. Since Power apps was more expensive with less features we used Appian to design apps in HRO processes and automated the contract generation process. It was also used in some of the intelligent automation to extract data elements from PDF documents. It can be enhanced to add functionality like sentiment analysis like we have it in other industry standard tools. Workflow automation is what it is at its best currently.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appian is best for a small crowd. The reason behind this is its cost. We can have an intra-organization app using this platform. We can also develop a backend system in Appian for public apps. For public apps, login & users cost can make it a highly costly app.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Appian across the whole organization in order to digitalize all processes and optimize efficiency. Some of the problems we are solving with Appian are data decentralization and process workflow tracking. Creating apps with Appian enables us to give personalized and adaptable solutions to the different department's needs whereas migrating all information from different files to our databases. In addition, we can digitalize company processes and track them. In the end, we can analyze both records data and process workflows data to enhance company efficiency.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appian is one of our primary tool[s] for Business Process automation. The tool is used in conjunction with robotic process automation. There were a lot of manual workflows used by business teams and we were looking for a tool [that] can streamline the process. Appian is an easy use, low-code bpm tool which helped our firm to automate the workflows for business.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Ya, the scope of the project is to automate all the business commercial, and airports terminal operations processes in the company commercial department using the Appian platform, this project address many business gaps and problem the company facing like department silo behavior, inconsistent data, lack of corporate reports, lack of process standardization, low quality of inspection processes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize it to create automated workflows in several different back-office areas. It has replaced several single-sourced systems which did not allow for easy development or integration. We definitely appreciate the low code aspect of development and the ability to rapidly deploy new workflows.
Sneha Gangan Manore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used by departments with a variety of databases like Oracle, Microsoft SQL, MySQL, and IBM DB2. Operations of day-to-day tasks, from loan applications to processing, were entirely done using Appian. Also, the tedious task of configurations in various departments was worked upon using this tool smoothly and safely.
December 16, 2021

A+ for Appian

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement process. My organization has built integration setups where Appian can receive updates and display them in real-time from external applications. This makes Appian a useful tool because all parts of the onboarding process are stored within Appian, rather than having to go to external applications and check on status results.
December 13, 2021

its helpful

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and assimilate them into a big info hub. That info hub is used to get data for the creation of business strategies and business planning. All the business decisions related to the business process are automated through Appian
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Appian to create workflows and forms. It serves as a low code and is quick to implement an alternative to a full-blown IT solution. Business cases range from facilitating user onboarding to accepting customer inputs and all manners of approval processes. It helps to shorten the approval process and is easy to create or modify.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Appian for our Client Acceptance form. Based on questions answered different questions will be shown to the user. After completion, the form is reviewed, and depending on the office, industry and other fields it will assign specific reviewers to the engagement. After it is fully completed it is then transferred into a printable file.
December 06, 2021

Best low- code platform

Vijay Rama Rao Dasari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Appian to streamline the process for our organization and for our clients and make it more digitalized. Increase turnaround time, efficiency, process orchestration, return on investments, performance, intuitive applications, AI, RPA for [our] clients. We have been using it in all sectors like financial, pharma, government, insurance, life sciences, manufacturing, etc.
Nabin Poudel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Appian in the hospital to automate the workflow of patient registration, diagnosis, and treatment. It only took two weeks to implement it at the hospital. Appian has connected patients with doctors and departments in a faster, streamlined way. It has eliminated the traditional form of paper-based registration and reporting saving hours of administrative work. Now the patients are able to get treatment faster with Appian workflow automation. Furthermore, with Appian doctors and administrators can perform much faster with decision rules, case management, and AI.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Found very intuitive while using the IDP along with Appian process design for building the solution for one of the insurance companies in APAC. It was used to address to onboard new customers and provide services related to insurance and documents processing.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
It is being used to automate our IT automated procurement processes. It allows the process of getting quotes from vendors to the approval person to be done much faster. We also use it to automate sending reminders to relevant employees to continue the tasks left unfinished in dev, test, and prod environments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used across all of the University of South Florida. Over the last 4 years, we've implemented solutions to streamline and improve the processes taken by students, faculty, staff, and administration. Not only are we using Appian to create better business processes, but we also used it to create an information and action hub that is very accessible to all of our users, no matter where in the world they are located.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Appian across various parts of the organization. The problems that Appian addresses are the need for fast prototyping, low-code, and easy project iteration. We use Appian to create applications internally and to manage and onboard client accounts for the business. Appian is very useful for showing project progress to stakeholders.
September 13, 2021

Great Value for Money

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used for model risk management, inventory management, and resource allocation. It allows us to schedule reviews efficiently and allocate resources where there is an urgent need. This tool has saved a lot of time that senior management used to spend on these activities and made the process easy and efficient for them. It has also introduced a lot of transparency in the process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used by a department for client onboarding. It helps to automate the existing client onboarding process which was previously done manually. We are using it to manage onboarding questions that need to be answered by the client and send email notifications to the relevant parties within the organisation so that onboarding process times are reduced.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Appian is being used across the IT organization in the company because of the low-code capabilities and works well in the modern agile environment with new RPA features and many more. And it addresses several aspects of the organization such as
  • Migration from legacy systems
  • Eliminating legacy approaches
  • Automating business processes
  • Customer onboarding reports
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