Appian

Appian

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.7 out of 100
Top Rated
Appian

Overview

Recent Reviews

Best in class BPM tool

10 out of 10
April 07, 2022
Appian is one of our primary tool[s] for Business Process automation. The tool is used in conjunction with robotic process automation. …
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Leading us into the future

9 out of 10
February 21, 2022
Appian is one of the best low code development software available in the market because of its intuitivitivy, great documentation, and a …
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remote user

8 out of 10
December 21, 2021
attestations and validation for company policies (i.e. covid protocol and vaccine requirements). attestations prior to building entry.
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A+ for Appian

9 out of 10
December 16, 2021
Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement …
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its helpful

10 out of 10
December 13, 2021
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and …
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very good workflow software

9 out of 10
December 13, 2021
We use Appian to create workflows and forms. It serves as a low code and is quick to implement an alternative to a full-blown IT solution. …
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Appian in a Nutshell

10 out of 10
December 07, 2021
Use Appian to replace several old paper-based processes that used to flow through our organization.
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Appian is very supportable

8 out of 10
December 07, 2021
We use Appian for our Client Acceptance form. Based on questions answered different questions will be shown to the user. After completion, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features

Reusability (73)

8.8
88%

Platform Scalability (71)

8.6
86%

Drag-and-drop Interfaces (70)

8.5
85%

Visual Modeling (71)

8.4
84%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Appian, and make your voice heard!

Pricing

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Free

$0

Cloud

Standard

$60

Cloud
per user per month

Flat Fee

Contact Sales

Cloud
one fixed price per app, unlimited users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appian.com/platform/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Low-Code Development

8.5
85%

Product Details

What is Appian?

Appian provides a software development platform that combines Full-Stack Automation and enterprise low-code to rapidly deliver business applications. Appian can be used to improve customer experience, achieve operational excellence, and simplify global risk and compliance.

Appian is a platform for building enterprise software applications. Appian boasts running some of the most important processes at companies like Enterprise Rent-A-Car, Aviva, Dallas/Fort Worth International Airport, and the US Department of the Treasury.

Some Appian use cases include - Intelligent Business Process Management Systems (iBPMS), Dynamic Case Management (DCM), Digital Process Automation (DPA), Robotics Process Automation (RPA), and Low-code Development.

Appian Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Appian Screenshots

Low-Code DevelopmentBusiness Process Management SuiteDynamic Case ManagementMobile App DevelopmentAppian RPA with Blue Prism

Appian Videos

The world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.
Ryder is the leader in commercial truck rentals and leasing, dedicated to continuous process improvement to solve customer problems, increase cost effectiveness, and ensure driver safety. Appian supports Ryder with the technology they need to deliver. Beginning with solutions ...
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FirstBank deployed Appian for intelligent case management to rapidly identify and resolve potential money laundering schemes. FirstBank ensures safety, achieves 100% compliance, and saves more than 1,000 work hours each year with the AML solution.
Alabama Power wanted to modernize their in-house energy improvement financing program. With Appian, they created the Smart Financing application, which automates and streamlines the entire financing process. Alabama Power has increased ally financing in some cases by 1200%.
With $66 billion in assets and 1.6 million customers, Bendigo and Adelaide Bank is considered one of the largest banks in Australia. Even so, it still believed it had much work to do to break down silos and connect disparate portion of its operations into one unified, quality customer experience.
In this video, Target IT and business leaders talk about their remarkable achievement and how they worked with Appian to transform customer journeys, streamline operations, and galvanize Target’s efforts to overcome the disruption that is so pervasive in the financial services industry.
Sprint had to figure out an entirely new way to do business, support it with scalable technology, and roll it out - in matter of weeks.
Sprint is focused on innovation, in both densifying its network to improve the customer experience, and modernizing its infrastructure for lower cost.
Chris Lee of Merck and Evjatar Cohen of Appian delve into Merck's digital transformation with Appian. They discuss Merck's journey from siloed data and disjointed systems, to Appian's end-to-end solution providing workers with a simplified interface, unified data, and the comp...
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Punch Taverns is one of the UK's leading pub management companies, with a portfolio of more than 4,000 properties. Punch has used the Appian Platform to achieve true transformation and enterprise mobility in how it conducts its business, from initial investment in a new pub th...
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At Appian, we believe companies need a simpler, faster way to create powerful software. That’s why we pioneered the low-code market. Learn more about low-code in Appian CEO Matt Calkins' own words.
Hear from some of the world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.

Appian Downloadables

Appian Competitors

Appian Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Comparisons

View all alternatives

Frequently Asked Questions

What is Appian?

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

What is Appian's best feature?

Reviewers rate Reusability highest, with a score of 8.8.

Who uses Appian?

The most common users of Appian are from Enterprises (1,001+ employees) and the Financial Services industry.

Reviews

(1-25 of 137)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The culture of data decentralization in millions of files is to end with Appian apps.
  • Company processes tracking is enabled with Appian solutions.
  • Interactive reports to analyze business data.
  • Web page to centralize communication with users, incidents, resources, etc.
  • The standard cloud database still has a little bit of an unfriendly interface but it is true that we use our own databases.
  • Besides, process diagrams and coding interface experience are improvable (there are some process flow functions missed like for or while loops).
  • Robot process automation and AI & ML functionalities are improvable in terms of user interface and functionalities.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Easy to Develop (Low Code)
  • Intelligent Case Management
  • Integration using API's to a variety of technology tools
  • Graphs and Charts. I think it will be good to get some features of PowerBi
  • Additional DB options (Currently using MariaDB)
  • Better interface for Database explorer and query window
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Low code for rapid deployment.
  • Great search capabilities.
  • New features deployed frequently.
  • Strong customer focus.
  • Some constraints on custom reporting.
  • Version management could be more flexible.
  • Could integrate with other 3rd party deployment tools.
Sneha Gangan Manore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Drag-and-drop UX
  • Apps developed by exporting objects in XML and ZIP format
  • Low-code development platform
  • Test for completeness is possible
  • Appian framework reuse for ADA
  • Layman language
  • Some more utility should be available for performance testing
  • Multiple ZIP file creation with one import matching trick
  • Recommendation engines should be modified
December 16, 2021

A+ for Appian

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Ease of Use - users of all ages find this system easy to operate on a daily basis due to the clear layout of the application itself.
  • Customization - with Appian, anything is possible. My organization has used Appian to build a fully customized piece of software that hundreds of users work in on a daily basis.
  • User Management - Appian provides an easy solution to provision and de-provision users to the Application.
  • Reporting - my organization decided to integrate a separate reporting tool within Appian rather than relying on the reporting capabilities Appian currently has.
December 13, 2021

its helpful

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • workflow management
  • looks good
  • easy to use from user's perspective
  • integrating with excel
  • excel formatting
  • database connectivity with DB views
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Process Models - they error in the background and the user does not know and support can fix it at a later time without the user having an issue.
  • Support - I have had a good experience with Appian support responding in a timely manner.
  • It's a Platform as a Service so the database, code, and application are all available through the same portal.
  • It would be good to be able to capture data as an expression from the process modeler rather than the 'Raw' format with square brackets.
  • Version Control that supports branching.
  • Ability to see the state of child interfaces in the designer.
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • Automate processes like reminders
  • Keeping data secure
  • Process modeling
  • Most of the platform is hard to use
  • Difficult for new users
  • Little to no explanation on how to do things
  • Not very good at advice on use-cases
  • Not aesthetically pleasing, especially compared to its competitors
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Seamless transition of applications from desktop to mobile.
  • Easy to learn low code environment.
  • Fitnesse integration
  • Google AI integration
  • Docusign integration
  • Process modeler tool is out dated.
  • Appian Community is hard to navigate.
  • Reporting tools are lack luster.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Easy to pick up on how to use the tool by going through a paid class organised by Appian.
  • Good documentation on the website to support developers.
  • Simplifies business process management so that companies do not have to reinvent the wheel.
  • Request for features to fix security findings is generally a slow process.
  • Request for features to support business objective is generally a slow process.
  • Appian cloud performance lags behind in-house solution.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Drag-and-drop interface for workflow development greatly speeds our apps' time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using traditional development.
  • Quick to the market, a real emergency problem solver (e.g., COVID time related apps).
  • Build once, deploy anywhere makes it easy to put an application in users' hands, regardless of form factor (desktop, mobile, etc.).
  • I would like to see more flexibility in Appian's UI components.
  • Appian's RPA capabilities are still growing. I would like to see more user-friendly management/creation of RPA processes.
  • Debugging can be difficult, as error messages are not always detailed enough.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Workflow management
  • Technical engagement with development and business
  • Flexible candidate tracking configuration for our specific workflow needs
  • Provide enhanced and additional production usage details (similar to Salesforce)
  • Expose enhanced and additional production and pre-production environment logs