Skip to main content
TrustRadius
Applause

Applause

Overview

What is Applause?

Applause headquartered in Framingham in Massachusetts offers application testing services.

Read more
Recent Reviews

TrustRadius Insights

Applause is a versatile platform that is used by companies for functional in-the-wild testing and localization testing. Test leads can …
Continue reading

Applauding Applause

8 out of 10
September 22, 2015
We used Applause to help with our functional testing on a variety of web applications we were developing and updating. We had a large …
Continue reading

Great Service.

8 out of 10
September 21, 2015
Incentivized
I like that Applause can help me test my apps using multiple devices and increase the quality of my apps; usually it saves me a lot of …
Continue reading

Applause for Applause

10 out of 10
September 21, 2015
Applause provides an efficient model of testing that will allow a startup access to thousands of professional testers. A company can …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Applause?

Applause headquartered in Framingham in Massachusetts offers application testing services.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

What is Centercode?

Centercode Connect is a hosted software platform that provides all of the tools needed to run a beta program: recruiting, NDA management, product distribution, surveys, bug reports, forums, reporting, and more.

What is AutomationHQ?

AutomationHQ™ (AHQ) is a complete TAAS (Test Automation As Service) solution. Its NLP driven, cloud-based No-Code test automation platform is presented as ideal for agile delivery team. Any one in agile team can develop In-Sprint test automation in plain English with AHQ. User can create virtual…

Return to navigation

Product Details

What is Applause?

Applause Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Applause is a versatile platform that is used by companies for functional in-the-wild testing and localization testing. Test leads can handle everything within the Applause platform, from managing testers to bug triage, making it a comprehensive solution. One of the key use cases of Applause is its ability to facilitate testing on multiple mobile apps. With the challenge of testing on various platforms, devices, and OS permutations, Applause provides a solution by offering access to a large resource of global testers who can simulate real-world scenarios. This allows companies to ensure their apps are robust and ready for launch. Additionally, Applause is utilized by engineering and product teams for testing new products and new versions of existing products. It serves as a supplement to internal QA teams by providing access to thousands of professional testers, reducing the overall cost of development while ensuring high-quality applications.

Another significant use case of Applause is its Mobile Beta Management tools, which aid in pre-launch app development and user feedback. By integrating these tools into the development process, companies can gather valuable insights from beta users and make necessary improvements before launching their apps to the market. Additionally, Applause is also used for functional testing and high-level review of web applications, complementing internal testing efforts. It helps companies identify bugs in both mobile and web portal apps, allowing them to create comprehensive test plans to ensure app quality.

Furthermore, Information Technology departments rely on Applause to ensure the usability of mobile applications. With its capabilities to test apps on multiple devices, Applause reduces both the time and cost associated with manual testing. Lastly, small companies benefit from Applause as it helps them ramp up QA resources in a cost-efficient manner. By leveraging established QA experts available through the platform, these companies can ensure that their apps are thoroughly tested without having to invest heavily in building an internal QA team.

Overall, Applause offers a range of use cases that cater to different needs across industries. Its comprehensive testing capabilities, access to a global network of testers, and cost-efficiency make it a valuable tool for companies looking to enhance the quality of their mobile and web applications.

Wide range of devices and OS versions covered: Many users have found that the in-the-wild testing provided by Applause is essential as it allows for a wide range of devices and operating system versions to be covered. This type of testing provides better coverage of the product, as different minds approach workflows differently.

Helpful test lead support: Users appreciate the care provided by the test lead at Applause, as they are helpful in bug triage and transferring bugs to internal systems. This support saves time and improves efficiency.

Excellent platform, device, and OS coverage: The excellent platform, device, and operating system coverage provided by Applause eliminate the need for purchasing a large number of devices for in-house testing. This not only saves money but also provides a better return on investment.

Expensive Pricing: Some users have mentioned that the service is quite expensive, indicating that it may not provide a good value for the price.

Time-Consuming First Year: Several reviewers have expressed that the first year of using the service can be time-consuming and challenging to find the right balance between utilizing all features and managing other tasks. This aspect may require additional effort from users as they navigate through this initial period, potentially affecting their overall efficiency.

Shallow Testing Focus: According to customer feedback, testers may not go deep enough during testing as they are paid based on bugs found rather than ensuring comprehensive coverage. This results in a focus on low-hanging fruit and potential gaps in identifying more complex issues or edge cases within the system.

Users have made the following recommendations based on their experience with Applause:

  • Plan testing in detail before using Applause. Thorough planning helps ensure comprehensive coverage of the application and efficient testing.

  • Trial the service and develop a strategy before fully implementing Applause. This allows organizations to assess its suitability and determine how to integrate it effectively.

  • Treat Applause as an extension of the in-house test team. Working closely with project managers and test team leaders enhances collaboration and maximizes the benefits of using Applause.

These recommendations emphasize the importance of detailed planning, strategic implementation, and strong collaboration when utilizing Applause for application testing purposes.

Attribute Ratings

Reviews

(1-12 of 12)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you have a global mobile app with many countries, phones and languages, using the extensive Applause tester network is a must.

Also, if you want to do pre-launch app research without the restrictions of the appstores (only need the email of users who you want to try the product and no time limit for using the build), then Applause MBM is great!
Daniel Kwok | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Tester skill and experience is varied so it's important for the project manager to properly understand your requirements. The better they can build a team to suit your needs, the better your results will be. This will require a number of test cycles and fine tuning to get it right. It also fares better with consumer applications which are designed for the "common" user. For example, if you have a niche product designed for businesses, this type of testing may not be a good fit.
Justin McSweeney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There is a process to get test cycles set up and activated, so I would not advise it for a very short test. For longer test cycles it makes more sense, and it becomes quicker to set up test cycles over time. Tools like the ability to clone an earlier test cycle really help too.
September 22, 2015

Applauding Applause

Score 8 out of 10
Vetted Review
Verified User
I am very intrigued by their mobile application testing model. This seems to be a great way to gather better feedback from the variety of hardware and software options. I also hear good things about their teams that write automation and/or manual test cases.

Key things for a company to consider as you engage Applause would be to make sure you have clear direction and understanding of what you hope to accomplish. You can just set the Applause team loose at the product and you'll get some defect reports. But you'll have much better results if you can provide good information and instructions to the team.

You should also plan on having a person dedicate some time (exact amount will vary by project) to the Applause project in terms of answering questions at the start of and during the test cycle as well as time to review, rate and comment on the submitted tickets at the end of the project.
Martin Štefan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The key value of Applause lays in exploratory testing and in-the-wild testing. Besides these, it's impossible to cover all combinations of devices and OS versions internally. That's where Applause comes in really handy! Also localization testing is really easy since native speakers can be brought in. However - for more complex applications, training is necessary and building the test community as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think Applause is great if you want to get a large number of eyes looking at your product and testing on many different devices/browsers/OS. Where it falls a bit short, like any crowdsourced QA resource, is on in depth testing since testers obviously do not have as deep an understanding of the product and an in-house QA tester would have.
Return to navigation