Apple iCloud

The syncing across devices [with Apple iCloud] is pretty good. The usability of the website could be improved.

iCloud is well suited for simpler and more straightforward organization and file sharing practices. It is not well suited for anything more sophisticated than that due to the way it is designed and set up.

Apple Support is superior to most support systems and their customer service is friendly and efficient.

iCloud is really best suited for personal or home use. iCloud for Business can be done with some customization, however, it is missing some great features that some other competitors excel at. Sharing documents with those outside the organization or file restrictions and sharing can be some of its major downfalls. I would recommend using the free version of iCloud and sharing some documents around in a fashion that you might work each day before you make the switch for your company.

It always seems to work, and I rarely have issues with this product, to begin with. However, getting ahold of Apple support can be a pain, but once you are in contact with them, they pretty much never hang up the phone until there is some sort of action plan that has been agreed upon.

iCloud is also great to keep access to photos synced across devices. Ex: I can snap a photo at a job site and have access to that photo on my desktop when I return to my office. I can then drop the photo into a document that is stored in iCloud and have instant access to that document on my iPad at a client's office later in the day. Seamless transitions make life much easier.

If you own devices on a multi-platform of Windows and Mac, iCloud is a great storage option. First, you do get some free storage when you own an Apple device. Second, if you own an Apple mobile device, you can place whatever file folders you desire under the iCloud folder and have mobile access. I have never owned anything but an Apple iPhone so I wouldn't know about access for Android.

It is well suited for a small company or business that needs to have multiple user access and uploading options. It is clean and straightforward, for the most part, and gives the user or users the ability to find what is important to them when they need to be able to find it.

I have had to use Apple's customer support before and have been impressed with the ease and accessibility that comes with having them answer what was necessary to fix a problem and make something right. I have had multiple times where people have been helpful and understanding when necessary.

If you only have a handful of files that need to be shared (like a Numbers spreadsheet), Apple iCloud is ideal if you are on Apple devices. It is not a good fit (especially for photos/DAM components) as the price is not very appealing compared to most competitors. Also, if you are only a web user, the interface can use some work for functionality.

So far, we haven't had any issues or needed to call support. Online documentation is good, as well.

Apple iCloud is well suited for organizations that are flexible in cloud storage. If you are a company that is mainly on Microsoft products, it is much easier to have files on One Drive as opposed to Apple iCloud. It is also more appropriate to use it if companies are providing Apple products for employees.

I have not yet used support for Apple iCloud. However, having used apple support in the past, I feel like they would be just as competent in walking through issues in regards to the Apple iCloud product. Because I have not had any significant issues, I cannot give a fair review of this part.

Apple iCloud works extremely well for individuals that are subscribed to the Apple ecosystem of products. The ability to seamlessly sync across devices with one account has helped me prepare, access, and share important documents quickly and effectively across platforms. Additionally, Apple's cloud infrastructure is quite robust and I have rarely encountered issues with reliability over the five years+ of using the service.

Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.

If you have a mac and lots of photos, iCloud is a must. Also, it works great in the full mac environment with all files. Apple has an excellent opportunity to make this the go-to cloud environment for both Mac and PC, and I would love to see it expand there

I never used Apple iCloud support, but have never needed to do so. It has become more of a personal issue with computers in my organization, where the business solution has been with Dropbox. I do have to admit when my Mac went down, having things on Apple iCloud did help to get things restored. However, since I had more than one photo file for my Business and Personal data, I was not able to recover my Business Photos. Apple iCloud should have been able to do this.

If your staff or organization uses Apple products heavily, especially iPhones, iPads, and Macbooks (or any combination of these), then Apple iCloud is very handy. If your company relies on PCs, then a service like Google or OneDrive will likely serve you better as Apple iCloud doesn't seem to perform as well for our departments that are not Mac-heavy.

As our staff is 100% millennial, the need for tech support is low. The great thing about this product is that millennials are digital natives and have always had access to this service and information. So they become their own support. A corollary to this is that they also EXPECT this type of product and service to be available to them in any job.

iCloud is always great to use. It backs up my information seamlessly across all devices. The security that Apple provides is second to none, especially with the security alerts that are provided when devices are attempting to access the account. The ease of use is incredible - just tap on mobile devices and point and click on desktops and laptops.

I've never had to use customer support for iCloud so I cannot speak to the experience.

For anyone who uses Apple devices, and in particular both OS X and IOS, Apple iCloud is a must. Backups are seamless, just set and forget. Access to documents from any of your devices dramatically enhances productivity. It is easy to add storage at a meager price, and also easy to downgrade your storage needs at any time if needed.

For anyone who uses Apple products, Apple iCloud seamlessly integrates with the iOS/OSX and allows for timely, reliable backup as well as continuity of access to documents. When used alongside Apple's proprietary apps, in particular, the user will have a positive experience

As I mentioned, we are nomads and our entire life is stored in our RV. We travel year-round and used to rely on hard drives to store all of our data, while only occasionally putting backups in a storage unit in our home state. Since deciding to migrate our data storage to the cloud we have enjoyed peace of mind like never before. We also don't need to drive three states away (or more) to pull up a file we really need!

I think it's less appropriate for huge companies to rely on.

I've honestly never needed to use it.

Small to medium-sized collaboration and data repositories are where Apple iCloud is best suited. The platform will work across multi-OS environments but is much more suited for the Apple ecosystem.

I haven't had to use support for iCloud.

I have only ever had excellent support from Apple regarding iCloud. It's been incredibly useful to sync information across multiple Macs, iPhones, and iPads. Every device that I log into has all of the synced data available and ready to use. Its ease of use is fantastic, and is only limited by the default storage that comes with it. Thankfully, you can add on for not much per month.

I have never had to use iCloud support, thankfully. All other Apple support I've used has been top notch, so it's safe to assume that iCloud shares an equally superior support system. Thankfully, iCloud has been reliable and trustworthy, and hasn't failed me or needed support in the decade I've been using it.

Everyone should back up their devices. Technology dies; we know this the hard way. Luckily, our devices' most crucial information (photos and contacts) are backed up to the cloud. And the cloud is a great place to backup content because it never dies, unlike local backups on computers.

We've never needed support, but I would imagine we could take our device into an Apple store if we did. Their service is pretty good across the board, and they are typically able to resolve issues the first time.

iCloud gives me the ability to work anywhere as I can access all documents on any of my Apple devices. It's incredibly easy to set up and use and provides automatic device backups.

To be honest, I haven't really needed support for Apple iCloud.

Apple iCloud is well suited for users who need access to the same files from different devices quickly. It’s a little tougher to share and collaborate on files with other users across different devices unless the device is registered or logged in by the file owner.

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I enjoy using iCloud to sync various types of data between apps. I can have my Transmission (FTP app) store all the logins with iCloud and they update automatically when I go to another device of mine. Same with 1Password and a host of other apps. iCloud is less robust for file sharing than Google Drive or Dropbox because while it has cloud sync, its sharing features aren't particularly well developed.

I haven't needed much support over the years, but when I have, it's always been solid.

It is great if you are a die-hard Apple user. It integrates virtually every aspect of Apple products among different devices, making it super easy to share things. It fails pretty hard when tasked with other product types (such as Microsoft), and I have found it rather difficult to manage since it seems to take over so forcefully.

Apple gives pretty miserable support unless you pay a lot to have the support packages. Usually, it is more helpful to do a Google search of the issue, but at that point, it isn't product support, it's just me doing the job myself. Other programs seem to have much better, and free, support.

Honestly, we end up using Google Docs a lot more often than we use Apple iCloud because of the sheer ease of organization and instant link to our team email addresses. iCloud is suited well for being able to access your data remotely, but Google Docs has the same functionality and there is never a charge. It does what it sets out to do well, though.

iCloud is at its best when a single user has multiple devices and uses the same apps on all or most of those devices. Keynote, Pages, IA Writer, MindNode, and other "fully integrated with iCloud" apps are great examples of how easy it can be.

It's less compelling when multiple users need a shared file repository — we just use Dropbox in that situation, and it's a good compliment.

It's also less valuable when the apps being used don't directly integrate with iCloud. The valuable cross-OS integration when switching from Mac to iOS and back is much clunkier in those situations. Kick the tires using the free iCloud features before depending too heavily on it.

Apple iCloud is well-suited for people with many passwords who need an easy way to store them. Apple iCloud could improve its security, or at least how it informs its customers of security. If my Apple iCloud is hacked, then my passwords are available for anyone.

I love being able to access the documents on my laptop and phone from anywhere.