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Apple iCloud

Apple iCloud

Overview

What is Apple iCloud?

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

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Recent Reviews

TrustRadius Insights

Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind …
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Apple iCloud Review

10 out of 10
July 29, 2021
Incentivized
I use Apple iCloud and have used it for a long time now. I use it to back up everything across multiple platforms. It has my contacts, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Reliability (74)
    9.6
    96%
  • Performance (74)
    9.6
    96%
  • Device sync (73)
    9.4
    94%
  • Video files (70)
    9.2
    92%
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Pricing

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50GB

$0.99

Cloud
per month

200GB

$2.99

Cloud
per month

2TB

$9.99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

9.1
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

8.7
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

9.4
Avg 8.5
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Product Details

What is Apple iCloud?

Apple iCloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

Reviewers rate File search highest, with a score of 9.7.

The most common users of Apple iCloud are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(575)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind for nomadic travelers and ensures data security for business endeavors. Business teams find value in iCloud as it serves as an additional data repository, automatically backing up media files like photos, mobile settings, calendars, and contacts. This ensures accessibility from any device and promotes collaboration within the team. The standout feature of iCloud is the ability to access documents, photos, music, and videos from any device, making it convenient for presentations and effective teamwork. It is particularly popular among all-Mac shops due to its seamless syncing and compatibility with various Mac and iOS apps. Additionally, iCloud facilitates the syncing of videos, photos, and documents across different Apple devices, allowing for easy editing and sharing. Organizations utilize iCloud for storage and synchronization of documents and applications on Apple devices, especially in fieldwork scenarios and BYOD environments. Individual users appreciate iCloud for its quick on-the-go backup of mobile files and the convenience of accessing files from any Apple device. In educational settings, iCloud enhances learning experiences by creating cloud backups of Apple applications, enabling students to access their documents from different devices.

Users have provided several recommendations for using Apple iCloud. The most common recommendations are as follows: Start with the small storage option to test compatibility, be fully invested in the Apple system for optimal use, consider pricing and multi-platform access when choosing a storage plan. Additionally, it is recommended to consistently back up devices, check compatibility with current device ecosystem, configure settings for automated backups, and be cautious with settings to avoid unintended consequences. Users emphasize that Apple iCloud is a reliable tool for keeping data safe and accessible but caution that iCloud Drive may not be suitable for non-Apple users.

Attribute Ratings

Reviews

(1-25 of 69)
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Score 10 out of 10
Vetted Review
Verified User
Nowadays local storage are having a lot of bottleneck and upgrading process require time and money, iCloud are one of the safest and most secure platforms, its End User License Policy is in favor of customer and reliability. Apple iCloud collaboratively works with iOS and macOS so this inclines me to use iCloud as a preferred vendor.
July 29, 2021

Apple iCloud Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
They are different platforms but both reliable and easily used by those who need to access and use it. I am a happy customer for both Apple iCloud and Boomr and would highly recommend them to anyone who is looking to use and purchase something to give them the reassurance and peace of mind that things are where they are meant to be.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Already a part of the Apple ecosystem, so if it suits our needs, we will use it. We have a Department shared Dropbox account specifically for sharing large projects with vendors, so Apple iCloud is for lighter internal projects such as shared spreadsheets for project documentation or production quotes.
Gavin Scott-Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
iCloud is probably the best option for someone who uses primarily Apple devices and services. If you are multi-platform in your technology use I would make sure you test out the free version of iCloud before you make the switch, Apple likes to play nice with Apple, which means at times some pretty basic quality of life features can be missing if you aren't within the eco-system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
One Drive can allow users to collaborate in realtime and rare crashes on documents. The storage is very generous, and pricing for business, especially non-profits, is fair. One Drive also allows for better photo storage for us as a school. We can keep yearbook items and also have group folders and personal folders attached to our emails.
Doug Fish | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer iCloud. I do think photos syncing is superior in iCloud.
Jeff Henkel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Apple iCloud works as well or almost as well as OneDrive. I also use OneDrive fairly extensively because I have free storage and it came along with my other Microsoft software. I only pay for additional storage on iCloud. I suppose it's because I operate in both Windows and Apple computer environments it just makes it easier and more versatile for me. I used to work only on Mac devices but when it became necessary for me to use a Windows-based system, that's when I started using One Drive. My mobile devices have access to both online storage options. I don't use or need Google Drive.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Dropbox is the king of cloud environments, and where Apple iCloud should go to. I have tried others but don't even remember their names now. We have our own personal cloud as well. I have used cloud environments since 2007 and would love to see Apple iCloud step up to a full solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
While I have to use Dropbox on occasion, I greatly prefer to use iCloud for file sharing. I also have used Google's Apps, and because I'm a Mac/iPhone user, iCloud has more easily fit into the normal routine of what I'm already doing and using. Dropbox has some minor features that are more beneficial, like commenting on files, among a few other things. But because if iCloud's built in connections, I prefer to use it for ease of use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Apple iCloud is specially made for iOS devices. Nothing and no one will ever be able to service an Apple product's needs better than Apple themselves. The Apple iCloud software is designed specifically for iOS devices, ease of use, and mindless security for automatic backups. They cost next to nothing, and it is worth every penny to have that security of not risking data loss. (Especially where it has happened to us in the past).
Justin Moore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The basic premise among these is the same. Where Apple iCloud stands apart for our team is that there is not a separate app to be downloaded to access these features on most phones or tablets (most of our staff has iPhones, and we provide iPads). This allows everyone to obtain necessary documents even while traveling for work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The security and functionality of iCloud beats out any other products I've tried. While two-factor authentication is available elsewhere, Apple seems to take security a step further with notifications across all devices. In addition, the pricing is right - the low cost of 1TB of storage is a money saver. Not only that, but there's no real administration that's needed with iCloud. As with all other Apple products, it just works.
Sandy Hinding | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have found that Google Backup & Sync and Apple iCloud between them have all the bases covered. While Google is excellent for many things, as an Apple-centric environment, we utilize both systems. Between them, we have been able to reduce our expensive on-prem file storage system greatly.
Joshua Melder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Overall, iCloud performs quite well against some of its larger competitors. In my opinion, iCloud may be better suited for personal and social sharing compared to business cloud platforms like OneDrive and Google Drive. iCloud is incredibly strong if your organization is fully invested within the Apple ecosystem of products. However, I would probably recommend other services if your organization is primarily Windows or invests in multiple operating systems. iCloud is built for Apple and other services simply perform better if you are not locked in.
Rene Agredano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Amazon AWS interface is clunky and too unintuitive for me. It's like going from a Mac to a Windows machine. YUCK. I realize that Apple iCloud is really just relying on Amazon AWS servers for data storage but it's so much nicer to work with the Apple interface for my daily data storage needs.
Sarah Bandy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Google Cloud is very similar to Apple iCloud and we have drifted more towards using it when organizing and sharing documents and data from team member to team member. Initially, I think that Apple iCloud was our number one storage system and it has fallen a little short in the past few years in comparison.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Unlike other solutions, iCloud automatically backs up data without the user needing to download an additional application. Additionally, iCloud is the only application to keep and manage iPhone backups. Lastly, iCloud's pricing options are much more favorable than the other options. To end, iCloud was selected for its ease of administration and use.
Shelby Bowden | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
I selected Apple icloud mainly because it is the best for using with pesky apple file types, but overall it does a pretty poor job against competitors. It is more expensive, offers less storage, and is much more difficult to use. I'd stick to an alternative program if it were possible.
February 22, 2019

Best in class.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Initially, I was using Google Drive and I was completely satisfied with its services. But after sometimes when I upgraded my mobile device and computer system to Mac OS and iOS, I shifted to iCloud because iCloud works flawlessly in the Apple ecosystem and It also provides a high level of security for my data.
Jeff Eaton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
iCloud is better than any competitors for single-user cross-machine file syncing on iOS and MacOS devices. It's passable for Windows machines but definitely not as well integrated into the OS.

For multi-user file sharing scenarios (putting all of a team's shared files in one place, for example), iCloud is too cumbersome to be useful.
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