Apple iCloud

Apple iCloud

About TrustRadius Scoring
Score 8.6 out of 100
Apple iCloud

Overview

Recent Reviews

Apple iCloud Review

10 out of 10
July 29, 2021
I use Apple iCloud and have used it for a long time now. I use it to back up everything across multiple platforms. It has my contacts, …
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Does what it needs to do.

7 out of 10
July 23, 2021
As we are a wholly Microsoft for education place, the vast majority of campus is on One Drive. However, our department is almost all on …
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Reviewer Sentiment

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Positive ()
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Negative ()
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Awards

TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 13 features

Reliability (74)

9.1
91%

Video files (70)

9.1
91%

Device sync (73)

9.0
90%

Performance (74)

8.8
88%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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50GB

$0.99

Cloud
per month

200GB

$2.99

Cloud
per month

2TB

$9.99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

File Sharing & Management

8.6
86%

Cloud Storage Security & Administration

8.2
82%

Cloud Storage Platform

8.6
86%

Product Details

What is Apple iCloud?

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

Apple iCloud Video

What does iCloud back up and keep safe? — Apple Support

Apple iCloud Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Apple iCloud?

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

What is Apple iCloud's best feature?

Reviewers rate Video files and Reliability highest, with a score of 9.1.

Who uses Apple iCloud?

The most common users of Apple iCloud are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (510)

Ratings

Reviews

(1-25 of 73)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
iCloud allows users to sync up whole devices with backup options in which users can switch the device and make backup available hassle-free. iOS and macOS devices are easily synced up and provide real-time effect in data storage in iCloud. Zero-touch device management makes routine jobs easy and more accurate.
Stephanie MacMillan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
iCloud is well suited for simpler and more straightforward organization and file sharing practices. It is not well suited for anything more sophisticated than that due to the way it is designed and set up.
July 29, 2021

Apple iCloud Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is well suited for a small company or business that needs to have multiple user access and uploading options. It is clean and straightforward, for the most part, and gives the user or users the ability to find what is important to them when they need to be able to find it.
Score 7 out of 10
Vetted Review
Verified User
Review Source
If you only have a handful of files that need to be shared (like a Numbers spreadsheet), Apple iCloud is ideal if you are on Apple devices. It is not a good fit (especially for photos/DAM components) as the price is not very appealing compared to most competitors. Also, if you are only a web user, the interface can use some work for functionality.
Gavin Scott-Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
iCloud is really best suited for personal or home use. iCloud for Business can be done with some customization, however, it is missing some great features that some other competitors excel at. Sharing documents with those outside the organization or file restrictions and sharing can be some of its major downfalls. I would recommend using the free version of iCloud and sharing some documents around in a fashion that you might work each day before you make the switch for your company.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Apple iCloud is well suited for organizations that are flexible in cloud storage. If you are a company that is mainly on Microsoft products, it is much easier to have files on One Drive as opposed to Apple iCloud. It is also more appropriate to use it if companies are providing Apple products for employees.
Doug Fish | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
iCloud is also great to keep access to photos synced across devices. Ex: I can snap a photo at a job site and have access to that photo on my desktop when I return to my office. I can then drop the photo into a document that is stored in iCloud and have instant access to that document on my iPad at a client's office later in the day. Seamless transitions make life much easier.
Jeff Henkel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
If you own devices on a multi-platform of Windows and Mac, iCloud is a great storage option. First, you do get some free storage when you own an Apple device. Second, if you own an Apple mobile device, you can place whatever file folders you desire under the iCloud folder and have mobile access. I have never owned anything but an Apple iPhone so I wouldn't know about access for Android.
Score 5 out of 10
Vetted Review
Verified User
Review Source
If you have a mac and lots of photos, iCloud is a must. Also, it works great in the full mac environment with all files. Apple has an excellent opportunity to make this the go-to cloud environment for both Mac and PC, and I would love to see it expand there
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have only ever had excellent support from Apple regarding iCloud. It's been incredibly useful to sync information across multiple Macs, iPhones, and iPads. Every device that I log into has all of the synced data available and ready to use. Its ease of use is fantastic, and is only limited by the default storage that comes with it. Thankfully, you can add on for not much per month.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Everyone should back up their devices. Technology dies; we know this the hard way. Luckily, our devices' most crucial information (photos and contacts) are backed up to the cloud. And the cloud is a great place to backup content because it never dies, unlike local backups on computers.
Justin Moore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
If your staff or organization uses Apple products heavily, especially iPhones, iPads, and Macbooks (or any combination of these), then Apple iCloud is very handy. If your company relies on PCs, then a service like Google or OneDrive will likely serve you better as Apple iCloud doesn't seem to perform as well for our departments that are not Mac-heavy.
Score 10 out of 10
Vetted Review
Verified User
Review Source
iCloud is always great to use. It backs up my information seamlessly across all devices. The security that Apple provides is second to none, especially with the security alerts that are provided when devices are attempting to access the account. The ease of use is incredible - just tap on mobile devices and point and click on desktops and laptops.
Sandy Hinding | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
For anyone who uses Apple devices, and in particular both OS X and IOS, Apple iCloud is a must. Backups are seamless, just set and forget. Access to documents from any of your devices dramatically enhances productivity. It is easy to add storage at a meager price, and also easy to downgrade your storage needs at any time if needed.
Joshua Melder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Apple iCloud works extremely well for individuals that are subscribed to the Apple ecosystem of products. The ability to seamlessly sync across devices with one account has helped me prepare, access, and share important documents quickly and effectively across platforms. Additionally, Apple's cloud infrastructure is quite robust and I have rarely encountered issues with reliability over the five years+ of using the service.
Rene Agredano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As I mentioned, we are nomads and our entire life is stored in our RV. We travel year-round and used to rely on hard drives to store all of our data, while only occasionally putting backups in a storage unit in our home state. Since deciding to migrate our data storage to the cloud we have enjoyed peace of mind like never before. We also don't need to drive three states away (or more) to pull up a file we really need!

I think it's less appropriate for huge companies to rely on.
February 26, 2020

Apple iCloud Saves Time

Score 8 out of 10
Vetted Review
Verified User
Review Source
Apple iCloud is well suited for users who need access to the same files from different devices quickly. It’s a little tougher to share and collaborate on files with other users across different devices unless the device is registered or logged in by the file owner.
Gary Gray | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I enjoy using iCloud to sync various types of data between apps. I can have my Transmission (FTP app) store all the logins with iCloud and they update automatically when I go to another device of mine. Same with 1Password and a host of other apps. iCloud is less robust for file sharing than Google Drive or Dropbox because while it has cloud sync, its sharing features aren't particularly well developed.
Sarah Bandy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Honestly, we end up using Google Docs a lot more often than we use Apple iCloud because of the sheer ease of organization and instant link to our team email addresses. iCloud is suited well for being able to access your data remotely, but Google Docs has the same functionality and there is never a charge. It does what it sets out to do well, though.
Score 7 out of 10
Vetted Review
Verified User
Review Source
iCloud is best suited for smaller teams in which there isn't a need for heavy oversight from IT departments. Its native, out of the box compatibility makes it easy for employees to set up as well. Unlike other storage options, there is no way for IT to control how much data their users put on their cloud.
Shelby Bowden | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
It is great if you are a die-hard Apple user. It integrates virtually every aspect of Apple products among different devices, making it super easy to share things. It fails pretty hard when tasked with other product types (such as Microsoft), and I have found it rather difficult to manage since it seems to take over so forcefully.