Apple iCloud

Apple iCloud

About TrustRadius Scoring
Score 8.6 out of 100
Apple iCloud

Overview

Recent Reviews

Apple iCloud Review

10 out of 10
July 29, 2021
I use Apple iCloud and have used it for a long time now. I use it to back up everything across multiple platforms. It has my contacts, …
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Does what it needs to do.

7 out of 10
July 23, 2021
As we are a wholly Microsoft for education place, the vast majority of campus is on One Drive. However, our department is almost all on …
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Reviewer Sentiment

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Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 13 features

Reliability (74)

9.1
91%

Video files (70)

9.1
91%

Device sync (73)

9.0
90%

Performance (74)

8.8
88%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Apple iCloud, and make your voice heard!

Pricing

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50GB

$0.99

Cloud
per month

200GB

$2.99

Cloud
per month

2TB

$9.99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

File Sharing & Management

8.6
86%

Cloud Storage Security & Administration

8.2
82%

Cloud Storage Platform

8.6
86%

Product Details

What is Apple iCloud?

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

Apple iCloud Video

What does iCloud back up and keep safe? — Apple Support

Apple iCloud Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Apple iCloud?

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

What is Apple iCloud's best feature?

Reviewers rate Video files and Reliability highest, with a score of 9.1.

Who uses Apple iCloud?

The most common users of Apple iCloud are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (510)

Ratings

Reviews

(1-20 of 20)
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July 29, 2021

Apple iCloud Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
I find Apple iCloud’s overall usability to be straightforward and user friendly. It is a clean interface with icons that are easy to access. My overall experience which has been long-standing is a positive one that I would recommend this product to someone who is looking for a product like this.
Jeff Henkel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Apple iCloud overall performs well for me. Obviously, it is more suited for the pure Apple/Mac environment (as I believe OneDrive is for the pure Windows environment). However, it has worked well for me as I added Windows-based systems to my business. Since I initially had only Apple/Mac devices and computers I give Apple a high-five for making the service available to Windows-based and multi-based environments so that I didn't have to migrate my files.
Sarah Bandy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I gave Apple iCloud an 8 because even when I can't quite figure something out, there is almost always a forum that I can use Google to find where they have unpacked every aspect of the issue that I'm running into. Apple iCloud has so many users that there are tons of people that are willing to walk you through any issues.
Shelby Bowden | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
Score 7 out of 10
Vetted Review
Verified User
Review Source
It's easy, simple and cost-effective as compared to other cloud backup solutions that are being offered today. You get 5 Gb free to start and it's only $1 to upgrade to 50 Gb! Can't beat that when you can download iCloud from any platform to back up all your documents, pictures and music.
February 22, 2019

Best in class.

Score 9 out of 10
Vetted Review
Verified User
Review Source
It is very useful when you work in the Apple ecosystem only. In the Apple ecosystem, its usability is excellent. It is very well integrated with other services and It provides a high level of data security.
February 21, 2019

LOVE!

Emily Hammell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Can't think of any important improvements. It works, it's quick, reliable, affordable, handy, and secure. Just a great product, overall. Not sure how I survived without it!
Score 7 out of 10
Vetted Review
Verified User
Review Source
Apple's UI is generally a delight when it comes to their OS. In the case of iCloud, the services like Mail or even Pages aren't as optimized for web usage but more of a native app experience being replicated online. So it is a classic case of an OS company building cloud services. As a result, the focus on stuff like search inside emails is broken, emails take a long time to sync to the desktop app, and the whole UI feels clunky at times.
February 21, 2019

Apple iCloud for the win

Score 9 out of 10
Vetted Review
Verified User
Review Source
Apple iCloud is very easy to use. Even without prior exposure a new user can quickly learn the ins and outs of Apple iCloud. Like many of Apple's products, Apple iCloud is very intuitive. I do think that the folder organization through the online user interface could be improved, but I'm normally on my Mac so it doesn't really impact me.
February 14, 2019

Mac Users, Get iCloud!

Shawngela Pierce | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Apple iCloud is very easy to use when you signup, however, there are some features and settings you have to turn on in order to maximize the service. As a result, you do have to do some research to make sure you are getting the most out of your Apple iCloud service.
Jowita Nowicka | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Its a good tool, which still needs some development.
I think icloud should work on making it easier to share the files between all devices, not only 'Apple universe'.
There are a lot competitors on the market at the moment, like Dropbox, Google Drive, or OwnDrive, which offers more options at the moment, so i hope Apple will take it into consideration.
Timothy Watkins, GWAPT | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Apple iCloud is very usable, and anyone can use it without much knowledge. Simple backups are automatic, and anyone can set this up. More advanced document transfers may require some additional knowledge as to the restrictions and limitations.