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Apple iCloud

Apple iCloud

Overview

What is Apple iCloud?

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

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Recent Reviews

TrustRadius Insights

Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind …
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TrustRadius Insights
TrustRadius Insights

Apple iCloud Review

10 out of 10
July 29, 2021
Incentivized
I use Apple iCloud and have used it for a long time now. I use it to back up everything across multiple platforms. It has my contacts, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Reliability (74)
    9.6
    96%
  • Performance (74)
    9.6
    96%
  • Device sync (73)
    9.4
    94%
  • Video files (70)
    9.2
    92%
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Pricing

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50GB

$0.99

Cloud
per month

200GB

$2.99

Cloud
per month

2TB

$9.99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

9.1
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

8.7
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

9.4
Avg 8.5
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Product Details

What is Apple iCloud?

Apple iCloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

Reviewers rate File search highest, with a score of 9.7.

The most common users of Apple iCloud are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(576)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind for nomadic travelers and ensures data security for business endeavors. Business teams find value in iCloud as it serves as an additional data repository, automatically backing up media files like photos, mobile settings, calendars, and contacts. This ensures accessibility from any device and promotes collaboration within the team. The standout feature of iCloud is the ability to access documents, photos, music, and videos from any device, making it convenient for presentations and effective teamwork. It is particularly popular among all-Mac shops due to its seamless syncing and compatibility with various Mac and iOS apps. Additionally, iCloud facilitates the syncing of videos, photos, and documents across different Apple devices, allowing for easy editing and sharing. Organizations utilize iCloud for storage and synchronization of documents and applications on Apple devices, especially in fieldwork scenarios and BYOD environments. Individual users appreciate iCloud for its quick on-the-go backup of mobile files and the convenience of accessing files from any Apple device. In educational settings, iCloud enhances learning experiences by creating cloud backups of Apple applications, enabling students to access their documents from different devices.

Users have provided several recommendations for using Apple iCloud. The most common recommendations are as follows: Start with the small storage option to test compatibility, be fully invested in the Apple system for optimal use, consider pricing and multi-platform access when choosing a storage plan. Additionally, it is recommended to consistently back up devices, check compatibility with current device ecosystem, configure settings for automated backups, and be cautious with settings to avoid unintended consequences. Users emphasize that Apple iCloud is a reliable tool for keeping data safe and accessible but caution that iCloud Drive may not be suitable for non-Apple users.

Attribute Ratings

Reviews

(1-20 of 20)
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July 29, 2021

Apple iCloud Review

Verified User
Partner in Professional Services
Arts & Crafts Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
I find Apple iCloud’s overall usability to be straightforward and user friendly. It is a clean interface with icons that are easy to access. My overall experience which has been long-standing is a positive one that I would recommend this product to someone who is looking for a product like this.
May 06, 2021

It's Not Stormy For Apple iCloud

Jeff Henkel | TrustRadius Reviewer
Jeff Henkel
Owner
HighRoad Accounting (Accounting, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
Apple iCloud overall performs well for me. Obviously, it is more suited for the pure Apple/Mac environment (as I believe OneDrive is for the pure Windows environment). However, it has worked well for me as I added Windows-based systems to my business. Since I initially had only Apple/Mac devices and computers I give Apple a high-five for making the service available to Windows-based and multi-based environments so that I didn't have to migrate my files.
September 17, 2019

Apple iCloud - a Less Good Google Docs

Sarah Bandy | TrustRadius Reviewer
Sarah Bandy
Executive Director
Youth Empowerment through Arts and Humanities (Non-Profit Organization Management, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
I gave Apple iCloud an 8 because even when I can't quite figure something out, there is almost always a forum that I can use Google to find where they have unpacked every aspect of the issue that I'm running into. Apple iCloud has so many users that there are tons of people that are willing to walk you through any issues.
August 03, 2019

A great place to store apple files, yet a horrible program!

Shelby Bowden | TrustRadius Reviewer
Shelby Bowden
Graduate Research Assistant
Western Kentucky University (Higher Education, 1001-5000 employees)
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Usability
3
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
February 22, 2019

Best affordable back-up solution

Verified User
Team Lead in Research & Development
Medical Devices Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
It's easy, simple and cost-effective as compared to other cloud backup solutions that are being offered today. You get 5 Gb free to start and it's only $1 to upgrade to 50 Gb! Can't beat that when you can download iCloud from any platform to back up all your documents, pictures and music.
February 22, 2019

Best in class.

Verified User
Analyst in Corporate
Banking Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
It is very useful when you work in the Apple ecosystem only. In the Apple ecosystem, its usability is excellent. It is very well integrated with other services and It provides a high level of data security.
February 21, 2019

LOVE!

Emily Hammell | TrustRadius Reviewer
Emily Hammell
Marketing and Social Media Coordinator
Becovic Management Group (Real Estate, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
Can't think of any important improvements. It works, it's quick, reliable, affordable, handy, and secure. Just a great product, overall. Not sure how I survived without it!
February 21, 2019

Apple iCloud - Strictly Personal, For Productivity - Look Elsewhere.

Verified User
Team Lead in Other
Computer Software Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
6
Apple's UI is generally a delight when it comes to their OS. In the case of iCloud, the services like Mail or even Pages aren't as optimized for web usage but more of a native app experience being replicated online. So it is a classic case of an OS company building cloud services. As a result, the focus on stuff like search inside emails is broken, emails take a long time to sync to the desktop app, and the whole UI feels clunky at times.
February 21, 2019

Apple iCloud for the win

Verified User
Professional in Other
Hospital & Health Care Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
Apple iCloud is very easy to use. Even without prior exposure a new user can quickly learn the ins and outs of Apple iCloud. Like many of Apple's products, Apple iCloud is very intuitive. I do think that the folder organization through the online user interface could be improved, but I'm normally on my Mac so it doesn't really impact me.
February 16, 2019

Cloud Storage and Device Management All in One

Michael Timms | TrustRadius Reviewer
Michael Timms
Network Administrator II
iQor (Telecommunications, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
I gave iCloud a very good rating because even though it has flaws that I do not like, it is very usable and very handy. It is easy to access what you need anywhere you are as long as you have an internet connection. It is fairly fast, and it looks good.
February 16, 2019

Great for Apple Ecosystem. Good Pricing options.

Ravinder Gupta | TrustRadius Reviewer
Ravinder Gupta
Technology Architect and Team Lead
CGI (Information Technology and Services, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
I would give it 8/10 for its overall usability. It's working great for our Apple ecosystem, but we do wish we had more collaborative editing capabilities like those provided by Google Drive and Microsoft One Drive.
February 14, 2019

Mac Users, Get iCloud!

Shawngela Pierce | TrustRadius Reviewer
Shawngela Pierce
Law of Attraction, Meditation & Spiritual Life Coach | Public Speaker
Seek Within You (Professional Training & Coaching, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Apple iCloud is very easy to use when you signup, however, there are some features and settings you have to turn on in order to maximize the service. As a result, you do have to do some research to make sure you are getting the most out of your Apple iCloud service.
May 25, 2016

Easy to use, with smooth file syncing, but still not the best storage for business use

Jowita Nowicka | TrustRadius Reviewer
Jowita Nowicka
Email Marketing Executive
Farnell element14 (Electrical/Electronic Manufacturing, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
7
Its a good tool, which still needs some development.
I think icloud should work on making it easier to share the files between all devices, not only 'Apple universe'.
There are a lot competitors on the market at the moment, like Dropbox, Google Drive, or OwnDrive, which offers more options at the moment, so i hope Apple will take it into consideration.
February 26, 2016

Apple iCloud: Great for Consumers, Some Business Use

Timothy Watkins, GWAPT | TrustRadius Reviewer
Timothy Watkins, GWAPT
Test Lead, Security
Shaw Communications (Telecommunications, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Apple iCloud is very usable, and anyone can use it without much knowledge. Simple backups are automatic, and anyone can set this up. More advanced document transfers may require some additional knowledge as to the restrictions and limitations.
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