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Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind …
Starting at $0.99 per month
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What is Apple iCloud?
Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.
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Popular Features
- Reliability (74)9.696%
- Performance (74)9.696%
- Device sync (73)9.494%
- Video files (70)9.292%
Pricing
50GB
$0.99
Cloud
per month
200GB
$2.99
Cloud
per month
2TB
$9.99
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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What is Apple iCloud?
Apple iCloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.
Reviewers rate File search highest, with a score of 9.7.
The most common users of Apple iCloud are from Small Businesses (1-50 employees).
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(574)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind for nomadic travelers and ensures data security for business endeavors. Business teams find value in iCloud as it serves as an additional data repository, automatically backing up media files like photos, mobile settings, calendars, and contacts. This ensures accessibility from any device and promotes collaboration within the team. The standout feature of iCloud is the ability to access documents, photos, music, and videos from any device, making it convenient for presentations and effective teamwork. It is particularly popular among all-Mac shops due to its seamless syncing and compatibility with various Mac and iOS apps. Additionally, iCloud facilitates the syncing of videos, photos, and documents across different Apple devices, allowing for easy editing and sharing. Organizations utilize iCloud for storage and synchronization of documents and applications on Apple devices, especially in fieldwork scenarios and BYOD environments. Individual users appreciate iCloud for its quick on-the-go backup of mobile files and the convenience of accessing files from any Apple device. In educational settings, iCloud enhances learning experiences by creating cloud backups of Apple applications, enabling students to access their documents from different devices.
Users have provided several recommendations for using Apple iCloud. The most common recommendations are as follows: Start with the small storage option to test compatibility, be fully invested in the Apple system for optimal use, consider pricing and multi-platform access when choosing a storage plan. Additionally, it is recommended to consistently back up devices, check compatibility with current device ecosystem, configure settings for automated backups, and be cautious with settings to avoid unintended consequences. Users emphasize that Apple iCloud is a reliable tool for keeping data safe and accessible but caution that iCloud Drive may not be suitable for non-Apple users.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
July 29, 2021
Apple iCloud Review
I use Apple iCloud and have used it for a long time now. I use it to back up everything across multiple platforms. It has my contacts, important dates, photos, videos, and files. It is being used across my company and it addresses the worry of not having my important items backed up. I have had times where devices have failed and iCloud has backed me up and given me the reassurance that things are safely backed up.
- It is a clean platform.
- It is user-friendly.
- It is accessible wherever you may be
- Accessibility of photos on desktop platform.
- App options on desktop.
- Automatically backs up files
- Easy access
- Reliability
- Backups that are available to download
73.33333333333333%
7.3
86.66666666666666%
8.7
63.33333333333333%
6.3
- It has allowed me to find what I need.
- It is frustrating when you do not remember the password.
- The cost to in increase storage could be considered a negative
They are different platforms but both reliable and easily used by those who need to access and use it. I am a happy customer for both Apple iCloud and Boomr and would highly recommend them to anyone who is looking to use and purchase something to give them the reassurance and peace of mind that things are where they are meant to be.
2
Apple iCloud allows the people in our organization to access files and photos that are needed and easily found. It makes it simple for users to access images in particular whether at work or home or even on the go. This is an excellent feature and has proven to be reliable.
1
Users must understand how to login into Apple iCloud and how to use it’s system and interface. Once the basic comprehension is in place it is pretty straightforward. Users can access calendars, photos, files among other items that are easily accessed through the iCloud platform. It is a great way to share important information.
- Easy access
- Reliability
- Basic initial comprehension
- Sharing images from device to device
- Syncing calendars
- Importing and exporting contacts
- To have iCloud be shared with more employees
No
- Product Features
- Product Usability
- Product Reputation
I do not think that I would change my evaluation and selection process.
I have not purchased premium support but I do pay a monthly fee for my iCloud to be backed up. I believe that it is secure and accessible and it puts my mind at ease knowing my files are safe. I have also used Apple extended support for issues with certain products.
No
I could not figure out how to clear files and space from my iCloud and found it very helpful. The agent who assisted me was able to help me clear the space necessary and it alleviated the frustration that was felt prior to being able to move forward with iCloud function.
February 16, 2019
Great for Apple Ecosystem. Good Pricing options.
We have around forty Macintosh Servers and our IT staff uses company provided iPhones. We use Apple iCloud on all of these devices. Apple iCloud has a slick app and web interface. I like the fact that it is compatible with Windows, MacOS and iPhone devices, although it is not available on the Android platform. We use it for seamless file syncs across devices. We have bought the $9.99 per month plan for 2TB storage, which is enough for our current needs.
- File sync across devices is great and seamless.
- It works great for Apple's three platforms: iOS, Mac OS and Watch OS.
- Provides free 5GB cloud storage when you buy an Apple phone or computer.
- Ability to access your cloud files through a web interface. However, it lacks the ability to search through the web interface.
- It nags for upgrading the storage if you have free limited 5 GB storage.
- It is not available on the Android platform, which is a bummer if you want to access your files on an Android device.
- It is not truly cross-platform and is more suitable for the Apple ecosystem.
- Collaborative editing on iCloud is not good.
- Sharing files on iCloud with friends and co-workers is only possible through email attachments. This is a limitation as compared to some other popular vendors who provide sharing through links and having an expiration time on the shared permissions.
80%
8.0
80%
8.0
96.66666666666666%
9.7
- Improved Productivity: We see improved productivity by letting iCloud handle file syncs seamlessly.
- Easy Administration: Cloud storage reports are very useful to clean up old files from the cloud and reclaim space.
- We find it very useful to share files within the organization for meetings and stand-ups. This saves time uploading it to a location and granting permissions to individuals.
- It is also reliable and secure. We don't have to worry much on the security front of our iCloud storage.
Google Drive is great and offers competitive pricing plans but we have an Apple ecosystem and Apple iCloud was the preferred choice for it.
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Existing Relationship with the Vendor
Apple iCloud has a very good reputation among our peers using cloud for business needs. Also, given that we are using it only within our Apple ecosystem, the features and usability are apt for our needs.
We are pleased with the product. However, some of our functional users had trouble understanding how iCloud works. I would like to setup some meetings with Apple Sales/Support and my team so there questions can be answered in the initial stage itself.
No
We haven't foresee any business need where we might need more than a regular support. It is fairly a simple product to use and you don't need a premium support to use this product.
No
- Sharing large files through email attachment. This doesn't really gets attached to email but some sort of cloud location and permission is sent.
- Stores regular backups which you can use to restore your Apple device. You can turn off this feature if not required.
- Collaborative editing with Apple icloud is not great. This product was never designed for collaborative editing to start with.
Yes
Apple iCloud has a web interface, desktop interface and a mobile interface. The mobile interface works only on Apple iphone device. It's a pretty slick app and lets you organize your cloud files with the reach of your mobile device.
July 18, 2016
Apple iCloud
I use iCloud for personal devices as well as support our employees that use iCloud. It is not used by any particular department, but I support it on an individual basis for employees using Apple devices.
- Excellent for notes keeping and accessing.
- Great for backing up items and also syncing items that have been added.
- Sharing Keynotes.
- Good for tracking devices.
- When a user is new to iCloud it is a bit difficult for them to get the hang of how it works. Could be less confusing.
- The web access needs to be more robust.
- Better support for other environments. Needs to "play better" with Windows.
- Storage is pricey.
84.28571428571429%
8.4
90%
9.0
83.33333333333334%
8.3
- Good for keeping device data synced in case of a crash.
- Good for when swapping out devices and you need to backup old devices and restore everything over to the new device. Though for a new user it can be a bit of a learning curve.
This really just depends on the device you are using. If you use a lot of Apple devices then this of course is the way to go. But, if you use multi-platform devices, issues do occur. As always, Apple needs to learn to "play better with others", because in corporate environments it is very unlikely that they are an Apple only shop.
50
Totally various. In different departments and with many different roles.
4
Support Technicians that support many different devices and brands and operating systems.
- Backups of Devices
- Locate Devices
- Sync Data on Devices
- Restore Data to a new devices from and old device.
- None in particular, other than its intended use.
- We use it for its intended purpose and only on devices by Apple that can utilize it best. So, this totally depends on how Apple develops the product in the future. Especially, if they decide to make it more friendly to other environments and devices other than their own.
No
- Product Features
We use it with Apple's devices. Our biggest use is for users to sync data and also to backup devices and restore them if they upgrade to a new device or have a device failure.
Would not change anything. For Apple devices this is what should be used for your device backups.
February 17, 2016
An iCloud review not written by a techie!
I personally use iCloud because I am the benefits administrator and a number of my vendors have apps that can be accessed via a smart phone. I also check my work email and have documents on my phone. A number of office positions in our company are in the same situation. I feel like it provides an extra layer of security.
- iCloud is an excellent service that provides automatic backups of iOS devices and also syncing for photos, music, calendar, contacts, and documents.
- iCloud syncs images across your iPhone, iPad, Mac, and Windows PC.
- iCloud works with Macs, Windows PCs, and iOS devices and it automatically backups data for iPhone, iPad, and iPod touch.
- With iCloud there is no web interface for photos or music.
- iCloud features for different functions such as photos can be confusing to set up.
- You can't just upload any and all files. You need other storage solutions to work in conjunction with the iCloud.
71.42857142857143%
7.1
80%
8.0
80%
8.0
- I really can't cite any true ROI numbers in terms of this product from a company standpoint, but personally it provides a true sense of security and can be a major time saver.
- None
After hearing from current iCloud users and reading some reviews, I felt confident that I did not need to look further than iCloud for my needs.
I believe IT, Marketing and HR all use it.
I think iCloud supports itself.
- Security
- Personal peace of mind
- Safety
- To share information between devices
No
- Price
- Product Features
- Product Usability
- Product Reputation
- Third-party Reviews
It came highly recommended from other users.
There wasn't really a selection process. It was just an addition.
- So much of what this product does is seamless and doesn't require you to really do anything like backups.
- The syncing also happens automatically.
- There's a lot of rules, settings, and options for using Photo Stream, and it can take a while to figure out how to use it.
- You can only sync date from specific apps.