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Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.https://media.trustradius.com/product-logos/YY/nO/8LKL3FT20VFD.jpegA great place to store apple files, yet a horrible program!We use Apple iCloud as a whole department as a way of sharing Apple-based information without the need for "hard" storage and transfer devices such as external hard drives. It allows us to transfer data without having to first convert it to an alternate file type such as Microsoft Word or Excel.,Data sharing. Data storage of Apple-related file types. Great integration with apple products.,It seems kind of like a "black box," and is difficult to keep clean. impossible to integrate with Microsoft files. Automatically turns on, so difficult to keep things straight.,3,It has helped streamline data sharing. It has led to the mysterious disappearance of several files. It has made us think twice about the cloud service we use.,3,1,Google Drive, Dropbox, Dropbox Business, OneDrive, MediaFire and Amazon Cloud Drive,Google Drive, Dropbox, Dropbox Business, OneDrive, MediaFire, Amazon Cloud DriveSimple cloud storage that "just works"Our company uses iCloud on our employee's Mac computer or Apple iPhone. It is deployed across the organization for everyone that uses these products. As an administrator, I love that it "just works" and provides automated backups of employee's desktop and documents folders, ensuring that critical data is securely kept in the cloud.,Uses secure protocols Works "out of the box" Simple and inexpensive pricing,No team collaboration support No pricing breaks (or "bundles") for teams No way to manage multiple users storage as an administrator,7,Allowed us to not worry about the IT overhead associated with keeping manual backups. Seamless integration with computers allowed employees to setup iCloud themselves. Low price compared to other options.,10,10,Dropbox, Google Drive and MEGA,Dropbox, Google Drive, MEGAGreat for Apple Ecosystem. Good Pricing options.We have around forty Macintosh Servers and our IT staff uses company provided iPhones. We use Apple iCloud on all of these devices. Apple iCloud has a slick app and web interface. I like the fact that it is compatible with Windows, MacOS and iPhone devices, although it is not available on the Android platform. We use it for seamless file syncs across devices. We have bought the $9.99 per month plan for 2TB storage, which is enough for our current needs.,File sync across devices is great and seamless. It works great for Apple's three platforms: iOS, Mac OS and Watch OS. Provides free 5GB cloud storage when you buy an Apple phone or computer. Ability to access your cloud files through a web interface. However, it lacks the ability to search through the web interface.,It nags for upgrading the storage if you have free limited 5 GB storage. It is not available on the Android platform, which is a bummer if you want to access your files on an Android device. It is not truly cross-platform and is more suitable for the Apple ecosystem. Collaborative editing on iCloud is not good. Sharing files on iCloud with friends and co-workers is only possible through email attachments. This is a limitation as compared to some other popular vendors who provide sharing through links and having an expiration time on the shared permissions.,8,Improved Productivity: We see improved productivity by letting iCloud handle file syncs seamlessly. Easy Administration: Cloud storage reports are very useful to clean up old files from the cloud and reclaim space. We find it very useful to share files within the organization for meetings and stand-ups. This saves time uploading it to a location and granting permissions to individuals. It is also reliable and secure. We don't have to worry much on the security front of our iCloud storage.,Google Drive,Selenium, Unified Functional Testing (formerly HP UFT), Atlassian Confluence, Microsoft Project,8,8,No,Price Product Features Product Usability Product Reputation Prior Experience with the Product Vendor Reputation Existing Relationship with the Vendor,We are pleased with the product. However, some of our functional users had trouble understanding how iCloud works. I would like to setup some meetings with Apple Sales/Support and my team so there questions can be answered in the initial stage itself.,No,9,No,Sharing large files through email attachment. This doesn't really gets attached to email but some sort of cloud location and permission is sent. Stores regular backups which you can use to restore your Apple device. You can turn off this feature if not required.,Collaborative editing with Apple icloud is not great. This product was never designed for collaborative editing to start with.,Yes
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Apple iCloud
397 Ratings
Score 8.0 out of 101
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Apple iCloud Reviews

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Apple iCloud
397 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.0 out of 101

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Shelby Bowden profile photo
August 03, 2019

A great place to store apple files, yet a horrible program!

Score 3 out of 10
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Support

1
Apple gives pretty miserable support unless you pay a lot to have the support packages. Usually, it is more helpful to do a Google search of the issue, but at that point, it isn't product support, it's just me doing the job myself. Other programs seem to have much better, and free, support.
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Feature Scorecard Summary

Versioning (35)
7.0
Video files (49)
8.0
Audio files (47)
7.9
Document collaboration (44)
6.7
Access control (43)
7.1
File search (46)
7.4
Device sync (52)
9.1
User and role management (38)
7.4
File organization (46)
7.7
Device management (47)
7.4
Performance (53)
8.3
Reliability (53)
8.6
Storage Reports (41)
7.3

About Apple iCloud

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

Apple iCloud Technical Details

Operating Systems: Unspecified
Mobile Application:No