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Apple iCloud

Apple iCloud

Overview

What is Apple iCloud?

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

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Learn from top reviewers

Apple iCloud gets the storage job done for a low price point

Rating: 7 out of 10
June 25, 2024
IncentivizedVetted ReviewVerified User
We use Apple iCloud for storage of communal files that we can then update, share and access as a group. It addresses our storage needs for a reasonable price point. It also al...
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Verified user
Manager
Apple iCloud9 years of experience

Apple iCloud Collaborative platform

Rating: 10 out of 10
May 12, 2022
Vetted ReviewVerified User
iCloud allows users to upload and store the docs, photos, contacts, and emails sync. In daily business operation, it increases efficiency, cut down the risk, and works from an...
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Chetan Patel
Executive - Sales
Head sales
Ecosmob Technologies Pvt Ltd
Apple iCloud10 years of experience

Apple Cloud Review.

Rating: 9 out of 10
January 29, 2022
IncentivizedVetted ReviewVerified User
We use Apple Cloud on some of the organization's cell phones and it is undoubtedly a complete service that is easy to use.
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EDUARDO GRUBER
Team Lead - Information Technology
Office Support Supervisor
SoftCode
Apple iCloud3 years of experience

Apple iCloud a must have for Apple users

Rating: 8 out of 10
January 28, 2022
IncentivizedVetted ReviewVerified User
Apple iCloud is used across the company when we desire to share files or folders we cannot normally share from our Microsoft Sharepoint drives. This is most often the case whe...
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Verified user
Administrative Assistant
Apple iCloud7 years of experience

Sync or Swim - Apple iCloud

Rating: 7 out of 10
August 26, 2021
IncentivizedVetted ReviewVerified User
I use Apple iCloud in my personal life to seamlessly sync files, appointments and contacts across my various Apple devices (laptop, iPad, & iPhone).
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Michelle Braun
Manager - Human Resources
Learning & Organizational Development Manager
My personal life
Apple iCloud7 years of experience

Apple iCloud Review

Rating: 10 out of 10
July 29, 2021
IncentivizedVetted ReviewVerified User
I use Apple iCloud and have used it for a long time now. I use it to back up everything across multiple platforms. It has my contacts, important dates, photos, videos, and fil...
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Verified user
Partner
Apple iCloud10 years of experience

Does what it needs to do.

Rating: 7 out of 10
July 23, 2021
IncentivizedVetted ReviewVerified User
As we are a wholly Microsoft for education place, the vast majority of campus is on One Drive. However, our department is almost all on various Mac laptops/desktops and also i...
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Verified user
Project Manager
Apple iCloud8 years of experience

iCloud - Should I delve into the walled garden?

Rating: 9 out of 10
July 23, 2021
IncentivizedVetted ReviewVerified User
I use iCloud at both work and at home. It is helpful to share information at a moment's notice and have a secure back up of information that I might need to reference as you w...
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Gavin Scott-Miller
Manager - Information Technology
IT Consultant
Self-Employed
Apple iCloud5 years of experience

Apple iCloud Good with Less Implementation

Rating: 10 out of 10
July 22, 2021
IncentivizedVetted ReviewVerified User
Apple iCloud is used for staff members who use their own Mac products with the company. It is a way for us to collaborate without having to teach staff new programs or moving ...
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Verified user
Administrator
Apple iCloud5 years of experience

An excellent tool for Apple users

Rating: 8 out of 10
June 8, 2021
IncentivizedVetted ReviewVerified User
I use Apple iCloud for quick access to Pages documents and Numbers spreadsheets. It serves as my virtual depository that I can access from anywhere and proves to be very conve...
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Doug Fish
Director - Other
Finance Director
Navigate Bookkeeping
Apple iCloud5 years of experience

It's Not Stormy For Apple iCloud

Rating: 10 out of 10
May 6, 2021
IncentivizedVetted ReviewVerified User
I use Apple iCloud for most of my company files. Mainly the files that I may need to access when I am away from the office. I have found it is an excellent business tool and h...
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Jeff Henkel
Consultant - Finance and Accounting
Owner
HighRoad Accounting
Apple iCloud9 years of experience

Apple iCloud does not live up to expectations, but is good for what it does

Rating: 5 out of 10
March 20, 2020
IncentivizedVetted ReviewVerified User
We use Apple iCloud to support our Mac operations. However, it does not do all that Dropbox does, so we use dropbox to share folders. Apple iCloud does not have the opportunit...
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Thomas Myers
Executive - Marketing
Associate
C21 Myers Lakeland
Apple iCloud3 years of experience

iCloud - Syncing, File Sharing, Collaboration, and more!

Rating: 10 out of 10
March 11, 2020
IncentivizedVetted ReviewVerified User
We use iCloud as our main source of syncing and sharing files, contacts, calendars, and more. As Mac users, as well as iPhone and iPad users, having all of my synced content a...
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Verified user
Director
Apple iCloud10 years of experience

Great Piece of Mind for Inexpensive Data Backup

Rating: 9 out of 10
March 4, 2020
IncentivizedVetted ReviewVerified User
We use Apple iCloud to backup all of our company iOS devices. Our primary objective is to make sure we do not lose contacts or photos, as that is what we care about most. Howe...
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Verified user
C-Level Executive
Apple iCloud3 years of experience

Apple iCloud works well for a team of Mac users

Rating: 8 out of 10
March 4, 2020
IncentivizedVetted ReviewVerified User
Apple iCloud allows our staff can access a document and edit live so that it doesn't have to be passed around via email, and we don't need to worry about saving the most up to...
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Justin Moore
Administrator - Other
Assistant Director of Admissions
Oklahoma Baptist University
Apple iCloud4 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Verified User
Manager in Marketing
Marketing & Advertising Company, 1-10 employees
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Pricing

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50GB

$0.99

Cloud
per month

200GB

$2.99

Cloud
per month

2TB

$9.99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

6.1
Avg 8.7

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.4
Avg 8.5
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Product Details

What is Apple iCloud?

Apple iCloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

Reviewers rate Storage Reports highest, with a score of 9.1.

The most common users of Apple iCloud are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(593)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind for nomadic travelers and ensures data security for business endeavors. Business teams find value in iCloud as it serves as an additional data repository, automatically backing up media files like photos, mobile settings, calendars, and contacts. This ensures accessibility from any device and promotes collaboration within the team. The standout feature of iCloud is the ability to access documents, photos, music, and videos from any device, making it convenient for presentations and effective teamwork. It is particularly popular among all-Mac shops due to its seamless syncing and compatibility with various Mac and iOS apps. Additionally, iCloud facilitates the syncing of videos, photos, and documents across different Apple devices, allowing for easy editing and sharing. Organizations utilize iCloud for storage and synchronization of documents and applications on Apple devices, especially in fieldwork scenarios and BYOD environments. Individual users appreciate iCloud for its quick on-the-go backup of mobile files and the convenience of accessing files from any Apple device. In educational settings, iCloud enhances learning experiences by creating cloud backups of Apple applications, enabling students to access their documents from different devices.

Users have provided several recommendations for using Apple iCloud. The most common recommendations are as follows: Start with the small storage option to test compatibility, be fully invested in the Apple system for optimal use, consider pricing and multi-platform access when choosing a storage plan. Additionally, it is recommended to consistently back up devices, check compatibility with current device ecosystem, configure settings for automated backups, and be cautious with settings to avoid unintended consequences. Users emphasize that Apple iCloud is a reliable tool for keeping data safe and accessible but caution that iCloud Drive may not be suitable for non-Apple users.

Reviews

(1-20 of 20)
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Apple iCloud Review

Rating: 10 out of 10
Incentivized
July 29, 2021
Verified User
Vetted Review
Verified User
Apple iCloud
10 years of experience
Support Rating
10
I have had to use Apple's customer support before and have been impressed with the ease and accessibility that comes with having them answer what was necessary to fix a problem and make something right. I have had multiple times where people have been helpful and understanding when necessary.

Does what it needs to do.

Rating: 7 out of 10
Incentivized
July 23, 2021
Verified User
Vetted Review
Verified User
Apple iCloud
8 years of experience
Support Rating
8
So far, we haven't had any issues or needed to call support. Online documentation is good, as well.

iCloud - Should I delve into the walled garden?

Rating: 9 out of 10
Incentivized
July 23, 2021
GS
Gavin Scott-Miller
IT Consultant
Self-Employed (Information Technology and Services, 1-10 employees)
Vetted Review
Verified User
Apple iCloud
5 years of experience
View profile
Support Rating
8
It always seems to work, and I rarely have issues with this product, to begin with. However, getting ahold of Apple support can be a pain, but once you are in contact with them, they pretty much never hang up the phone until there is some sort of action plan that has been agreed upon.

Apple iCloud Good with Less Implementation

Rating: 10 out of 10
Incentivized
July 22, 2021
Verified User
Vetted Review
Verified User
Apple iCloud
5 years of experience
Support Rating
4
I have not yet used support for Apple iCloud. However, having used apple support in the past, I feel like they would be just as competent in walking through issues in regards to the Apple iCloud product. Because I have not had any significant issues, I cannot give a fair review of this part.

Apple iCloud does not live up to expectations, but is good for what it does

Rating: 5 out of 10
Incentivized
March 20, 2020
TM
Thomas Myers
Associate
C21 Myers Lakeland (Real Estate, 51-200 employees)
Vetted Review
Verified User
Apple iCloud
3 years of experience
Support Rating
1
I never used Apple iCloud support, but have never needed to do so. It has become more of a personal issue with computers in my organization, where the business solution has been with Dropbox. I do have to admit when my Mac went down, having things on Apple iCloud did help to get things restored. However, since I had more than one photo file for my Business and Personal data, I was not able to recover my Business Photos. Apple iCloud should have been able to do this.

iCloud - Syncing, File Sharing, Collaboration, and more!

Rating: 10 out of 10
Incentivized
March 11, 2020
Verified User
Vetted Review
Verified User
Apple iCloud
10 years of experience
Support Rating
10
I have never had to use iCloud support, thankfully. All other Apple support I've used has been top notch, so it's safe to assume that iCloud shares an equally superior support system. Thankfully, iCloud has been reliable and trustworthy, and hasn't failed me or needed support in the decade I've been using it.

Great Piece of Mind for Inexpensive Data Backup

Rating: 9 out of 10
Incentivized
March 04, 2020
Verified User
Vetted Review
Verified User
Apple iCloud
3 years of experience
Support Rating
7
We've never needed support, but I would imagine we could take our device into an Apple store if we did. Their service is pretty good across the board, and they are typically able to resolve issues the first time.

Apple iCloud works well for a team of Mac users

Rating: 8 out of 10
Incentivized
March 04, 2020
JM
Justin Moore
Assistant Director of Admissions
Oklahoma Baptist University (Education Management, 201-500 employees)
Vetted Review
Verified User
Apple iCloud
4 years of experience
View profile
Support Rating
6
As our staff is 100% millennial, the need for tech support is low. The great thing about this product is that millennials are digital natives and have always had access to this service and information. So they become their own support. A corollary to this is that they also EXPECT this type of product and service to be available to them in any job.

Apple iCloud is the best!

Rating: 10 out of 10
Incentivized
March 04, 2020
MK
Matt Kennicott
Vice President of Communications
The Waite Company (Public Relations and Communications, 11-50 employees)
Vetted Review
Verified User
Apple iCloud
5 years of experience
Support Rating
10
I've never had to use customer support for iCloud so I cannot speak to the experience.

Apple iCloud in Education is a very useful tool

Rating: 7 out of 10
Incentivized
March 03, 2020
SH
Sandy Hinding
Systems Administrator iOS/OSX (Casper Suite)
ISD # 197 West St.Paul-Mendota Heights-Eagan Public Schools (Education Management, 501-1000 employees)
Vetted Review
Verified User
Apple iCloud
19 years of experience
View profile
Support Rating
8
For anyone who uses Apple products, Apple iCloud seamlessly integrates with the iOS/OSX and allows for timely, reliable backup as well as continuity of access to documents. When used alongside Apple's proprietary apps, in particular, the user will have a positive experience

iCloud: The Ideal Cloud Solution for Those Vested Within the Apple Ecosystem

Rating: 8 out of 10
Incentivized
February 29, 2020
JM
Joshua Melder
Customer Account Manager
Quad (Printing, 10,001+ employees)
Vetted Review
Verified User
Apple iCloud
5 years of experience
View profile
Support Rating
9
Apple customer service is fantastic. iCloud is built with Apple in mind and its design is extremely intuitive and user-friendly. Additionally, whenever our team has encountered issues, the speed of Apple support has been more than timely in addressing our issues and solving our request. We have encountered relatively few issues in my time with the platform and this only improves our overall score for those who keep the platform stable.

Apple iCloud Review

Rating: 10 out of 10
Incentivized
February 27, 2020
Verified User
Vetted Review
Verified User
Apple iCloud
4 years of experience
Support Rating
5
To be honest, I haven't really needed support for Apple iCloud.

Simple cloud storage that "just works"

Rating: 7 out of 10
Incentivized
August 13, 2019
Verified User
Vetted Review
Verified User
Apple iCloud
5 years of experience
Support Rating
10
Support for iCloud is great with chat, phone and email support. Staff are attentive to issues and do a great job in supporting users with questions or issues.

A great place to store apple files, yet a horrible program!

Rating: 3 out of 10
Incentivized
August 03, 2019
SB
Shelby Bowden
Graduate Research Assistant
Western Kentucky University (Higher Education, 1001-5000 employees)
Vetted Review
Verified User
Apple iCloud
5 years of experience
View profile
Support Rating
1
Apple gives pretty miserable support unless you pay a lot to have the support packages. Usually, it is more helpful to do a Google search of the issue, but at that point, it isn't product support, it's just me doing the job myself. Other programs seem to have much better, and free, support.
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