Apple Remote Desktop

Apple Remote Desktop

About TrustRadius Scoring
Score 8.5 out of 100
Apple Remote Desktop

Overview

Recent Reviews

MR.Power ON ARD

10 out of 10
November 14, 2017
Apple Remote Desktop is being used specifically for content and use management, at the school level, for managing students. The most used …
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Great tool!

8 out of 10
December 15, 2016
It is used to monitor students when they work on MacBooks. I use it to maintain, update, install and distribute certain applications …
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Reviewer Sentiment

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Negative ()
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Awards

TrustRadius Award Top Rated 2018

Popular Features

View all 14 features

Screen sharing (18)

10.0
100%

Remote management of servers & workstations (16)

10.0
100%

Instant message (16)

9.6
96%

File transfer (18)

5.2
52%

Video Reviews

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Pricing

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What is Apple Remote Desktop?

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

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TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

What is VNC Connect?

VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to…

Features Scorecard

Remote Administration

7.7
77%

Product Details

What is Apple Remote Desktop?

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

Apple Remote Desktop Video

Installation and the basic how-to of  Remote Desktop in macOS 10.5.

Apple Remote Desktop Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Apple Remote Desktop?

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

What is Apple Remote Desktop's best feature?

Reviewers rate Screen sharing and Over-the-Internet remote session and Remote management of servers & workstations highest, with a score of 10.

Who uses Apple Remote Desktop?

The most common users of Apple Remote Desktop are from Mid-sized Companies (51-1,000 employees) and the Education Management industry.

Reviews and Ratings

 (95)

Ratings

Reviews

(1-18 of 18)
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Isidoro "Roy" Jovero | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
ARD is great when you're working with headless servers and machines that don't have an active user attached. Although there is a little bit of configuration needed on the endpoint side, when set up properly, things are seamless. When in the office and the end user can't come to the IT area, I always check if I can use ARD instead of Zoom for remote assistance
Ravinder Gupta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
This product is great for performing administrative tasks on Mac computers on the network remotely. This is a great automation tool for software installs and upgrades on multiple computers over the network.
Score 7 out of 10
Vetted Review
Verified User
Review Source
For a small deployment of macOS, I can see where Apple Remote Desktop could suffice. I can see where a company that is strapped for cash could benefit from a knowledgeable employee using it to automate some tasks. I am not comfortable giving an estimate number-wise.

For a large deployment of macOS or iOS, this would be a very inappropriate tool. There are far too many obstacles for an app like Apple Remote Desktop to successfully manage a large fleet of macOS computers or really any number of iOS devices. You simply need an MDM solution in this day and age. This will become increasingly necessary, even in small numbers, but MDM providers have started to provide solutions for customers in these situations.
Score 9 out of 10
Vetted Review
Verified User
Review Source
If you are in an environment where you are supporting 10+ macOS desktops/laptops you need this product. It is great for Education and Education Management.

If you are not a technical support person, this software is not for you, if you don't do IT work in your org, this is not for you. In my opinion, any org that has less than 10 macOS machines does not need this product.
Aleese Gulick | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
It works great on business trips and when you have to unexpectedly be off from work. I have also used it when I have to present in meetings across campus. Not ideal if internet connection is poor or you flip between your personal computer and the remote screen a lot, this will cause a time out.
November 14, 2017

MR.Power ON ARD

Christopher Power | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Apple Remote Desktop is perfectly suited for education. In education you need access to to all students at all times to be able to assess student learning and student performance. Students often are busy on their screens in large computer labs doing work that is not always relevant to the classroom. In this scenario it comes in handy as a teacher tool to improve the entire education process and get the focus of teaching back on students. It would be less appropriate working with students one on one.
Score 8 out of 10
Vetted Review
Verified User
Review Source
ARD for me is based on a LAN, but can be used over WAN via VPN, but the latency makes ARD a less ideal tool. There are other cross platform tools that can do what ARD does which to me add value when managing a mixed environment.
Angel Swalve | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Apple Remote Desktop is well suited for logging in Pre-Kindergarten students all at the same time to allow the students more time on the computer versus waiting for the teacher to log them in one by one. Apple Remote Desktop is not well suited for use on wireless consistently.
December 15, 2016

Great tool!

Score 8 out of 10
Vetted Review
Verified User
Review Source
It's very well suited for any industry where one has to update and maintain the devices. Especially in education field [it is well suited] to observe the students in the class when they're using the MacBooks to make sure they're working on the stuff that have been asked to.
Tim Twiss | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
This is mainly a professional tool, I don't see a need for it in a household environment. I would highly recommend it for any information technology professionals that support any Apple OS devices. Although I feel the $79.99 price tag is a bit high for the software, when used heavily, it is definitely worth the investment.