Apple Remote Desktop Reviews

79 Ratings
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Score 7.9 out of 100

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Reviews (1-17 of 17)

Ravinder Gupta | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

This product is great for performing administrative tasks on Mac computers on the network remotely. This is a great automation tool for software installs and upgrades on multiple computers over the network.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
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For a small deployment of macOS, I can see where Apple Remote Desktop could suffice. I can see where a company that is strapped for cash could benefit from a knowledgeable employee using it to automate some tasks. I am not comfortable giving an estimate number-wise.

For a large deployment of macOS or iOS, this would be a very inappropriate tool. There are far too many obstacles for an app like Apple Remote Desktop to successfully manage a large fleet of macOS computers or really any number of iOS devices. You simply need an MDM solution in this day and age. This will become increasingly necessary, even in small numbers, but MDM providers have started to provide solutions for customers in these situations.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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If you are in an environment where you are supporting 10+ macOS desktops/laptops you need this product. It is great for Education and Education Management.

If you are not a technical support person, this software is not for you, if you don't do IT work in your org, this is not for you. In my opinion, any org that has less than 10 macOS machines does not need this product.
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Aleese Gulick | TrustRadius Reviewer
Score 6 out of 10
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Likelihood to Recommend

It works great on business trips and when you have to unexpectedly be off from work. I have also used it when I have to present in meetings across campus. Not ideal if internet connection is poor or you flip between your personal computer and the remote screen a lot, this will cause a time out.
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Christopher Power | TrustRadius Reviewer
November 14, 2017

MR.Power ON ARD

Score 10 out of 10
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Likelihood to Recommend

Apple Remote Desktop is perfectly suited for education. In education you need access to to all students at all times to be able to assess student learning and student performance. Students often are busy on their screens in large computer labs doing work that is not always relevant to the classroom. In this scenario it comes in handy as a teacher tool to improve the entire education process and get the focus of teaching back on students. It would be less appropriate working with students one on one.
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Angel Swalve | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Apple Remote Desktop is well suited for logging in Pre-Kindergarten students all at the same time to allow the students more time on the computer versus waiting for the teacher to log them in one by one. Apple Remote Desktop is not well suited for use on wireless consistently.
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Tim Twiss | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

This is mainly a professional tool, I don't see a need for it in a household environment. I would highly recommend it for any information technology professionals that support any Apple OS devices. Although I feel the $79.99 price tag is a bit high for the software, when used heavily, it is definitely worth the investment.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

ARD for me is based on a LAN, but can be used over WAN via VPN, but the latency makes ARD a less ideal tool. There are other cross platform tools that can do what ARD does which to me add value when managing a mixed environment.
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Anonymous | TrustRadius Reviewer
December 15, 2016

Great tool!

Score 8 out of 10
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Likelihood to Recommend

It's very well suited for any industry where one has to update and maintain the devices. Especially in education field [it is well suited] to observe the students in the class when they're using the MacBooks to make sure they're working on the stuff that have been asked to.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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When you are running a mostly mac environment (as we are) its perfect. Since it is an apple product it works very well and doesn't use many resources.
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Feature Scorecard Summary

Screen sharing (17)
9.5
File transfer (17)
9.4
Instant message (16)
9.4
Secure remote access with Smart Card authentication (1)
8
Access to sleeping/powered-off computers (12)
6.3
Over-the-Internet remote session (13)
9.6
Initiate remote control from mobile (4)
2.6
Remote management of servers & workstations (15)
8.5
Remote Active Directory® management (5)
10.0
Centralized management dashboard (9)
9.0
Session record (6)
6.3
Annotations (3)
6.0
Monitoring and Alerts (8)
8.8
Multi-platform remote control (4)
9.8

About Apple Remote Desktop

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.
Categories:  Remote Desktop

Apple Remote Desktop Technical Details

Operating Systems: Unspecified
Mobile Application:No