Apple Remote Desktop

Apple Remote Desktop

About TrustRadius Scoring
Score 8.5 out of 100
Apple Remote Desktop

Overview

Recent Reviews

Apple Remote Desktop (ARD)

10
April 10, 2019
We use ARD for remote desktop for our Macbooks/iMac computers. We also use it for managing profiles and sending files between machines.

Apple Remote Desktop - The Time Saver

10
June 05, 2018
We use Apple Remote Desktop (ARD) to remotely repair computers, push out updates, and troubleshoot issues for our IT department. It allows …
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ARD, Essential for Apple Environments

9
April 02, 2018
ARD is being used by technology support staff in our organization to manage Apple desktops and laptops in our organization. It can collect …
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MR.Power ON ARD

10
November 14, 2017
Apple Remote Desktop is being used specifically for content and use management, at the school level, for managing students. The most used …
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ARD: Apple screenshare.app on steroids

8
April 17, 2017
Apple Remote Desktop (ARD) is our primary remote desktop sharing tool on our HQ LAN, which consists of mostly Macs. Secondarily, we use it …
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Great tool!

8
December 15, 2016
It is used to monitor students when they work on MacBooks. I use it to maintain, update, install and distribute certain applications …
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Reviewer Sentiment

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Positive ()
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Awards

TrustRadius Award Top Rated 2018

Popular Features

View all 14 features

Screen sharing (18)

10.0
100%

Remote management of servers & workstations (16)

10.0
100%

Instant message (16)

9.6
96%

File transfer (18)

5.2
52%

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Apple Remote Desktop, and make your voice heard!

Pricing

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What is Apple Remote Desktop?

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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3 people want pricing too

Alternatives Pricing

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

What is VNC Connect?

VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to…

Features Scorecard

Remote Administration

7.7
77%

Product Details

What is Apple Remote Desktop?

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

Apple Remote Desktop Video

Installation and the basic how-to of  Remote Desktop in macOS 10.5.

Apple Remote Desktop Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Apple Remote Desktop?

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

What is Apple Remote Desktop's best feature?

Reviewers rate Screen sharing and Over-the-Internet remote session and Remote management of servers & workstations highest, with a score of 10.

Who uses Apple Remote Desktop?

The most common users of Apple Remote Desktop are from Mid-sized Companies (51-1,000 employees) and the Education Management industry.

Reviews and Ratings

 (95)

Ratings

Reviews

(1-18 of 18)
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Ravinder Gupta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • It has reduced human efforts and thus human resource cost for our organization. It allows you to automate repetitive tasks and thus improves overall productivity.
  • Quality of service is great using this product. Our end users have been very satisfied.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • I feel we have made some significant compromises in the security of our macOS deployment to continue supporting Apple Remote Desktop
  • At the same time, Apple Remote Desktop has provided remote access to workstations without providing access to more privileged pieces of our deployment (scripts, packages, et cetera)
  • It is a relatively easy program to learn and teach new staff how to use
  • There is a significant lack of auditing capabilities, and a bad actor (whether that is an employee or anyone else) could cause significant damage with relative ease
Aleese Gulick | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Able to present sensitive information without removing information from the computer.
  • Ease of access when not able to be at home computer.
  • Makes information easily accessible to help grow the business without customer having to wait or come to you.
November 14, 2017

MR.Power ON ARD

Christopher Power | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Apple Remote Desktop has a positive return on investment because for the expense to the school, the value it brings to teachers is important. The return on improved student performance is very difficult to measure financially, but there is a definite return.
  • The overall objective of education is to increase student learning, ARD does that phenomenally. Parents see the tool used and are impressed at what the capabilities of the tool can do and how it impacts how active their students are as well as how well they can learn.
  • One negative impact is that teachers rely too much on this tool rather than on actually teaching sometimes.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Since we were a mostly Mac environment, ARD made a lot of sense and it still does for our core HQ users. However moving forward a cross/multi platform tools would be more valuable.
  • ARD is relatively cost effective, no subscription fee, easy to purchase via the AppStore and with Macs, just works.
Angel Swalve | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Apple Remote Desktop has eliminated the need for me to go to all 60 classrooms daily to troubleshoot and repair computers.
  • Apple Remote Desktop does cause some frustration because it is hard to find a lot of scripts to help make it work better for me. I am learning quickly, but learning the scripts is work.
  • Apple Remote Desktop has helped our campus be more efficient and allows the students more time on the computers and less downtime on the computers when repairs need to be done.
Gabriel Duff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It makes me do my job faster and in less time than having to travel to a user's work station to fix the same issue.
  • It allows for faster patching and updates to systems even without having to have access to a system.
  • It's already paid for its cost 1000 times over.