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Apple Remote Desktop

Apple Remote Desktop

Overview

What is Apple Remote Desktop?

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

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Recent Reviews

TrustRadius Insights

Apple Remote Desktop has proven to be an invaluable tool for a wide range of users and organizations. IT departments, in particular, rely …
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Nondisruptive Access

10 out of 10
December 08, 2022
Incentivized
We use Apple Remote Desktop to connect to our MacOS end users on a regular basis to troubleshoot desktop support issues. The application …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Instant message (20)
    9.3
    93%
  • File transfer (24)
    9.0
    90%
  • Screen sharing (25)
    8.9
    89%
  • Remote management of servers & workstations (21)
    8.4
    84%
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Pricing

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N/A
Unavailable

What is Apple Remote Desktop?

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

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Product Demos

Apple Remote Desktop 3 Demo -Copy from remote to local-

YouTube
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8
Avg 8.3
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Product Details

What is Apple Remote Desktop?

Apple Remote Desktop Video

Installation and the basic how-to of  Remote Desktop in macOS 10.5.

Apple Remote Desktop Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

Reviewers rate Instant message highest, with a score of 9.3.

The most common users of Apple Remote Desktop are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(104)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Apple Remote Desktop has proven to be an invaluable tool for a wide range of users and organizations. IT departments, in particular, rely on this software for remote access, support, and maintenance tasks. Users appreciate the ability to remotely view and command multiple machines at once, which improves efficiency and saves time. The software is particularly helpful for silently pushing updates or gathering information about computer usage behind the scenes. It also offers encrypted connections and compressed data traffic, ensuring secure and efficient remote support. This makes it a popular choice for organizations that prioritize data security.

Educators have also found value in Apple Remote Desktop, using it to enhance student engagement through screen sharing and remote control. It allows educators to observe multiple devices simultaneously and organize them according to grade levels. In an educational setting, the software supports content and use management, facilitating screen sharing and file sharing among students. Additionally, Apple Remote Desktop streamlines logins for young students by pushing login information for various software programs.

Developers utilize Apple Remote Desktop to remotely work on Mac devices for iOS and macOS application builds. The software enables seamless collaboration by providing remote access to Mac Mini devices, allowing developers to work on their projects without being physically present at the machine. Support teams also find great value in this tool as they can connect to end users' macOS devices for troubleshooting desktop support issues and performing software updates without needing physical access to the machines.

Overall, Apple Remote Desktop offers a wide range of features that cater to diverse user needs. Whether it's IT administrators managing a large number of computers or educators improving student engagement, this software provides the necessary tools to save time, improve efficiency, and enhance productivity in various professional settings.

User-Friendly Interface: Many users have praised the user interface of Apple Remote Desktop, noting that it is simple, intuitive, and easy to navigate. They appreciate the top navigation bar that provides quick access to all necessary tools and elements in the software, making tasks effortless to perform.

Reliable Remote Access: Several reviewers have highlighted the reliability of Apple Remote Desktop's remote access capabilities. They mention that the software can remotely access Apple computers even if they are not logged in or at the login screen. This feature has proven particularly useful for performing updates or managing machines without interrupting the user's workflow.

Comprehensive Feature Set: Users value the wide range of functionality provided by Apple Remote Desktop at a low cost. They mention features such as remote searching on devices, screen capture sharing, file copy transfer, application installation, and automator actions that automate workflow tasks and save time. This comprehensive set of features makes Apple Remote Desktop a valuable tool for various tasks.

Cross-platform limitations: Some users have expressed disappointment that Apple Remote Desktop is only compatible with Mac computers, and they would like to see more support for iOS and mobile devices.

Performance issues: Several users have mentioned that the performance of Apple Remote Desktop can be slow, especially when running operations on multiple machines simultaneously.

Outdated user interface: Many users have found the user interface of Apple Remote Desktop to be outdated and in need of improvement. They feel that the interface can be confusing and requires specific configurations on endpoints.

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