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https://dudodiprj2sv7.cloudfront.net/product-logos/bH/mw/CC26JP5507XU.JPEGApptioApptio2015-10-23T19:55:48.761ZApptio Technology Business Management is being used as our internal infrastructure billing and reporting system. We are working to complete our install of the ITP Planning and forecasting tool as well. We have also created a special module to handle our transfer pricing and allow international users access to chargeback details. The system is available to all users in the organization but mainly focuses on the IT users and application owners. Chargeback and cost transparency is the main reason why we are using Apptio Technology Business Management.,Apptio Technology Business Management is easy to use from a reporting standpoint. Reports can be created quickly and end users can filter as needed to retrieve the desired data.
Apptio Technology Business Management has been able to eliminate manual processes that involved numerous Excel spreadsheets. This enables the users to spend more time on analytics and less time on data manipulation.
The transparency that Apptio Technology Business Management provides at the click of a button helps reduce the number of questions that the IT area receives. When questions are raised they are more focused and easier to understand.,Apptio Technology Business Management struggles with some of the report formatting. We are using it in place of Excel and simple things like freezing the header and the left column are not available in Apptio Technology Business Management.
Reports can become very large and the scroll bars on the page will impact users. When creating a report, the monitor size is very important. If you are working on a big screen the reports will be difficult to use on a smaller laptop screen.
The refresh or warming time can become an issue based on the number of reports and the amount of data that you have in the system. Being able to identify reports that are driving this up are not easily identified.,9,Apptio Technology Business Management has greatly improved our chargeback transparency to the lines of business.
Apptio Technology Business Management has reduced our internal processing time for transfer pricing and various monthly reports.
We have yet to apply the IT expenses to a business metric within Apptio Technology Business Management but that is on the roadmap.
Apptio Technology Business Management has provided valuable cost level reports but we are still struggling to create the high level dashboards within the tool.Rick EckoffFormer Apptio Technology Business Analyst (TBM) review2014-07-30T18:50:18.623ZApptio is one of the best Technology Business Management products in the market. It is a highly flexible platform and provides unprecedented ease of use.,Service Costing – if you have to buy any module, this would be it! Comprehensive bottom up services cost analysis and reporting.
Bill of IT – Great module if you do charge backs. Can also help with Show Back of costs to the business.
Vendor Management – Manage SLAs and align those with vendor performance. While there are other products in the market that provide better functionality, this would be for a novice in this space.,Service Costing – Clean up the inference engine. The inference engine helps automatically map relationships between data. It is however, prone to error.
Application performance – Apptio was plagued by terrible application performance and response. They ned to work on this aggressively if they aspire to be the market leader.
Application Lifecycle – This is an area that changes constantly and the company needs to really address it. A normal DEV to STAGE to PROD would suffice. Not the current mix of backwards and forwards environment copies which are tedious and confusing.,10,Greater value added partnerships and conversations with the business
Improved ability to forecast It spend and manage costs
The ability to provide a unit cost per employee which enables us to budget approriately for staff adjustments.,10Dennis Otieno, MBA, PMP, MCITPExcellent SaaS platform for IT service costing.2013-01-02T17:02:48.503ZApptio uses data from IT operational and financial systems to relatively quickly construct a flexible, actionable set of budget, cost, and operational models and reports that are expected to become even more accurate over time. Our visibility to near-real time consumption and related costs of IT Services is a powerful capability presenting important opportunities for decision making and performance improvement progress.,Data normalization, process re-engineering support, predictive analytics.,9,We are expecting at least a 300% ROI in the first year based on service improvement savings. We'll know more in the coming quarters.,,9,250,7,Costing of IT Services, Consumption Reporting (Business consumption of IT Services), IT Planning (annual, 3 - 5 years out), Service Performance measurement and benchmarking.,,Vendor implemented
Implemented in-house,9,Online training
In-person training
Self-taught,10,9,Reporting capabilities may be learned without in-person training, but definitely not Modeling and Costing set up. Training was a full week and was valuable.,No,9,9,10,10,Financial and Inventory systems primarily, ie Oracle, Ariba, BMC, etc.,All systems requiring integration will be covered via available or built APIs. Meantime, manually scheduled data pulls work well enough, as needed.,Retail price is relatively high, negotiate that as well as licensing periods and modules included. Once Apptio is implemented, it becomes the heart of the your organizations IT Business Management structure. Hedge appropriately.Verified UserInnovative and Astonishing SaaS2014-07-22T18:37:12.084ZApptio enables Fortune 100 organizations to see what their IT department is spending, how it is utilizing their resources, and how those resources are being consumed by the company. It is truly unique and the capabilities are endless. Most companies have servers that have been retired which are still being paid for, implemented expensive technology such as Tier 1 storage that is not being utilized, and it holds the business units or managers accountable. Apptio provides the facts based on data to let the CIO make effective decisions with the IT resources and financials!,The reporting of the data is second to none. The standard out of the box reporting shows incredible insight and gives the information execs need to make the correct decisions.
Showing companies what data to collect and how to go about creating and collecting consistent data
Providing visibility into the IT department unlike any other software. Really making the unknown come to life in reports
Always improving and getting better. Every two weeks a new iteration is released,Features are becoming easier to use, but like any software there is a constant progression
Getting companies on the right track for not only finding data but collecting consistent data,10,All positive! It has been beneficial to each and every customer and is a relatively quick implementation process
The savings that are provided by finding unnecessary servers, expensive storage, or even phone bills that are not being utilized but paid for is incredible
Employees can make better decisions based off facts and not off assumptions of the unknown benefit of the IT department
IT is now treated as an asset to the business and not just an expense. Companies can now make better tech investments and increase their productivity!,,10Verified UserApptio Customer Review2014-07-17T19:40:22.307ZApptio is managed and used within the IT department. We have modeled 100% of IS cost into Application TCO and other IT Services for the purposes of cost transparency. We use the information internal to IS for Application Rationalization and to have value discussions with our business clients.,Proprietary, standardized IT data model built into the system. Enables very rapid deployment. Also, by having defined data, it makes it easier to know what to ask for and find it within the organization. Also enables "like for like" benchmarking.
The standardized IT data model allows Apptio to deliver a robust set of reports out of the box.
Customer support is well beyond expectations. Outstanding. Apptio is a true business partner.
Technology Business Management Council is a leading group of CIOs developing the practice and driving new features into Apptio.,TBM is such a new practice, finding resources that either know it or can learn it is challenging. This is no fault of Apptio's, but we rely on them heavily to show us best practice and deliver value proposition. Thankfully their field support engineer is very dedicated to helping us.,10,Apptio is positively contributing to our Applicaiton Rationalization, Infrastructure Optimization, and driving efficiencies across IS with more automated reporting.,,10Verified User
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Apptio Technology Business Management
13 Ratings
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