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Apptoto

Apptoto

Overview

What is Apptoto?

Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.

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Recent Reviews

TrustRadius Insights

Apptoto is a versatile scheduling and appointment management software that has proven to be a valuable tool for businesses across various …
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Pricing

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What is Apptoto?

Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.apptoto.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper…

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Product Demos

How To Set Up Automated Appointment Reminders

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Product Details

What is Apptoto?

Appointment management software designed to help reduce costly no-show appointments and ensure clients and patients show up on time and well-prepared. Apptoto is an automated appointment reminder, online scheduling, and client messaging platform for appointment-based businesses. Apptoto syncs with virtually any calendar, including Google Calendar, Outlook, Microsoft Exchange, Salesforce, and Clio, to display upcoming appointments in one interface.

Users can automatically send custom appointment reminders and confirmation messages via SMS text, email, or voice call. It also features real-time communication with customers using 2-way messaging, online booking pages where clients can schedule their own appointments, and advanced reporting. Ultimately Apptoto helps to reduce manual scheduling tasks, and streamlines the client communication process.

Apptoto Features

  • Supported: Appointment Reminders and Confirmation Messages
  • Supported: Online Booking Pages
  • Supported: 2-Way Business Messaging
  • Supported: Bulk Messaging Campaigns
  • Supported: Payments for Appointments

Apptoto Screenshots

Screenshot of automatic reminders that can be sent to clients about upcoming appointments via SMS text, voice call, and email.Screenshot of appointment management from an existing calendar, where Apptoto is handling everything on the backend. The user can send appointment reminders, let clients schedule appointments with themselves, and communicate with customers in real-time with 2-way business messaging.Screenshot of messaging campaigns, used to remind clients to take actions such as booking their next appointment. Can be a personalized message on a client's birthdays, or for a holiday.Screenshot of a custom booking page that highlights a business's availability.Screenshot of custom message schedules that combine SMS text, email, and voice calls. Uses unique messaging per appointment type, and location.

Apptoto Video

Automated appointment reminders, messaging and online scheduling for appointment-based businesses. Apptoto integrates directly with a calendar including Google Calendar, Office 365, Outlook, Exchange or a CRM like Salesforce. Or, appointments can be exported and imported. Sup...
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Apptoto Competitors

Apptoto Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.

Calendly and GoReminders are common alternatives for Apptoto.

The most common users of Apptoto are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Apptoto is a versatile scheduling and appointment management software that has proven to be a valuable tool for businesses across various industries. Users have praised Apptoto's ability to automate scheduling, rescheduling, reminding, and confirming appointments, which saves them time and effort. The software's customer service team has been commended for their helpful and responsive nature, providing users with the support they need.

Apptoto is particularly beneficial for businesses looking to streamline their appointment confirmation process and reduce unnecessary trips. By automating appointment confirmations and rescheduling, businesses can save time for clients on waiting lists and ensure smoother operations. Customers appreciate the professionalism of Apptoto's team and trust the software with their sensitive data.

Law practices find Apptoto to be an excellent addition to their operations, providing a superb solution for their scheduling and communication needs. The software's interface with CRM programs allows for automatic email and SMS campaigns, saving time and money for businesses. Additionally, Apptoto's compatibility with calendar syncing ensures instant updates and improved communication with clients.

Users report a decrease in missed appointments and enhanced communication with clients through Apptoto's reminders and confirmation features. The software not only automates the appointment booking process but also eliminates the need for a receptionist, allowing for easy self-booking and scheduling. Salon owners have found Apptoto to be a valuable tool in eliminating phone calls and reminding clients of appointments, leading to increased productivity and profits.

Apptoto's versatility extends beyond appointment-based businesses. Its ability to access information from web-based calendars makes it useful across various industries. Users appreciate the additional features provided by Apptoto, such as sending reminders to schedule future appointments and receiving feedback from customers.

Overall, users have had positive experiences with Apptoto, saving both time and money through its efficient appointment management capabilities. While some users have encountered issues with the software, many recommend it as a reliable solution for managing client appointments and ensuring clients show up for their scheduled appointments.

Abundant Features: Many users have expressed that the software offers a wide range of features to meet their needs. They appreciate the extensive functionality provided by the software, allowing them to streamline their scheduling and appointment management processes effectively. Users find value in having access to various tools and options within the software, enhancing their overall experience.

Robust Customization Options: Several reviewers have mentioned that they appreciate the ability to customize the software according to their specific requirements. The software allows for flexibility in adapting to different business models and workflows, enabling users to tailor it according to their unique needs. This level of customization capability empowers users to optimize their use of the software and make it align seamlessly with their existing processes.

Prompt and Knowledgeable Support: A significant number of users have praised the support team for their helpfulness and responsiveness, providing prompt assistance whenever needed. Customers mention receiving knowledgeable guidance from the support team, which has been crucial in resolving any issues or questions they may have encountered during their usage of the software. The responsive nature of the support team ensures that users can rely on timely help when required, contributing positively to their overall experience with the product.

Cons:

  1. Interface and website not sleek: Some users have mentioned that the interface and website of Apptoto are not as visually appealing or modern as they would like, although still functional. However, they appreciate that it serves its purpose effectively.
  2. Challenging setup for campaigns: A few users found it a bit challenging to set up campaigns in Apptoto initially, but with some effort and exploration, they were able to figure it out successfully.
  3. Lack of in-person training: Some users mentioned that the lack of in-person training for Apptoto was a minor drawback. However, they were able to overcome this by utilizing the available online tutorials and webinars provided by the platform.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Apptoto provides fully customizable appointment messaging software that connects to the user's existing calendar and address book, finds contact information, and can send SMS text, voice, and email messages to remind before and after appointments. Its main purpose is to reduce no-shows by up to 90% with automated reminders, but can also be customized to send follow-ups, schedule appointments online, carry on two-way conversations with new and existing clients, and improve client communication.
  • Send follow-ups
  • Schedule appointments online
  • Carry on two-way conversations with new and existing clients
  • No desktop application
  • No mobile application
  • Some reminders are not delivered
For people dealing with a high volume of clients and are heavily reliant on meetings. For someone who is not dealing with much traffic, it is easier to keep tabs on their schedule and stay on top of their appointments, so Apptoto will be just a luxury. However, make sure to keep a backup source as well, for example, a mobile calendar.
  • Ability to store template text messages and emails
  • Good UI
  • No training required
  • Timely delivery
  • Reducing no shows
  • Increasing customer satisfaction
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Apptoto is used in the organization mainly for appointment scheduling across the teams. it made communication easier by reminding the availability of the teammates which is rather challenging if the team size is bigger. this is a very crucial feature of this product. furthermore, it has the capability to schedule appointments and reschedule as per the availability.
  • Appointment Reminders.
  • Availability confirmation
  • Schedule and reschedule the appointments.
  • SMS alert.
  • Language support can be enhanced.
  • In person training about the features.
  • Send Location service can be improved.
As per my previous experience with this software, It is well suited if you are having a meeting with a large audience and not sure whether everyone is available or not, This tool is convenient to capture those responses and give a collaborative view about the situation. Based on the availability factor we can decide whether to reschedule the meeting or carry on with it.
  • Book an appointment.
  • Reminder to confirm
  • Reply to incoming
  • Scheduling the meetings are easier. it is a big plus at least 30 % of time saving.
  • Reminders and reviews are collected in one place. rather than reaching out to every member every time.
  • Announcements can be delivered in matter of seconds.
It's fairly similar. some additional features are added like reminders through SMS, Email, etc. When we want to convey a message to reschedule a meeting or any other appointments Google Calendar will send that but we have to look at each attendee individually whereas Apptoto's UI makes it easier. All and all fairly similar as per my requirement.
February 13, 2020

Apptoto to the Rescue!

Kurt Johansen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We don't just use Apptoto for its original intention, an appointment setting & a reminder program. We use it for these purposes, yes, but we also use it and have manipulated it for use as an aggressive marketing campaign tool. We use it to remind our customers their yearly service is due to their equipment, based on their anniversary date from the prior years' service or new equipment purchase. So over X days/weeks/months, we use Apptoto as a drop marketing campaign generator. It is a manual process to set up, but once you fire it off, you don't need to babysit it to work it methodically.
  • Setup
  • Ease of Use
  • Salesforce Integrations
  • Support with making custom integrations
  • Apptoto's customer support is some of the best I have interacted with. They are patient, kind, and have follow-through. This app works amazingly well for Appointment setting and reminders. SO simple to use.
  • For full-spectrum Salesforce integration, it does need some help. Although, with that, I am attempting to do probably out of the realm of intention with this software. It has the potential to do so much more with SF or other CRM's if they wanted to do so.
  • Huge savings in TIME
  • Huge savings EFFORT
I have not used any other applications that would be comparable to what Apptoto is providing for our company. It was the first program I came across and was smitten by the demo, which took me down the Apptoto Rabbit hole to discover all of its current functions. To date, the limitations I have with Apptoto have been nowhere near enough reason for me even to consider looking at other applications.
Their online support and phone coverage are the best I ave ever encountered. Jovial, kind, and responsive are the word I would use to describe what they do and the methodology of why they do it so well. Online support is a breeze because you can upload images/video clips — no need to have a 3rd party app, like GoToMeeting for underlying support issues.
2
1
  • Ease of appointment setting from a custom landing page
  • Ease of data-sharing between CRM and Apptoto
  • Marketing to existing customers
  • Salesforce web-hooks with Apptoto to update fields based on Opt-Out requests
  • Automatic marketing campaigns
November 14, 2019

Worth the Investment

Mandi Blackburn | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Apptoto across the company to securely book new consultations as well as existing client consultations in order to more effectively reduce no-shows and confirm appointments through text messages and emails. Our clients appreciate getting the messages in advance and we love being able to see who has confirmed and who hasn't before the appointed times.
  • Easy to use.
  • Convenient for clients.
  • Reduces no-shows.
  • No mobile-app.
  • Not the most mobile-friendly.
Anyone booking clients over the phone and looking to confirm these appointments ahead of time should be using this software!
  • Significantly reduced no-show appointments.
  • Allowed us to follow up with those who hadn't confirmed.
Apptoto is quick to fix any issues we have with software, though they are few and far between, and integrates well with a variety of software including Clio!
Dave Greenbaum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Apptoto to confirm information with clients and to remind them about appointments. The system can send email, text, and phone messages and lets us know if they confirm, need to reschedule or cancel. It reads information directly from our PSA that talks to Google Calenders, including date/time, location email and phone number.
  • Automated contact of client.
  • Once a client responds it won't send additional messages.
  • Outstanding support.
  • Lack of integration with Zapier or IFTTT.
  • Sometimes clients get confused about what to do.
  • No mobile app.
Perfect when you rely on people showing up on time and at the correct location.
  • Reduced our no shows dramatically.
  • Reminds clients of our email and phone numbers.
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