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Highly customizable: Many reviewers have praised the platform's high level of customization options. Users found it easy to adjust their …
Overview
What is Voyado?
Apptus eSale Voyado, now with Apptus since the late 2021 acquisition, operates and develops a data-driven SaaS platform within Marketing Automation, CRM and Loyalty and Product Discovery. The tool is for retail and e-commerce companies and helps to personalize communication…
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What is Voyado?
Apptus eSale Voyado, now with Apptus since the late 2021 acquisition, operates and develops a data-driven SaaS platform within Marketing Automation, CRM and Loyalty and Product Discovery. The tool is for retail and e-commerce companies and helps to personalize communication and customer experiences.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Tech Details
What is Voyado?
Apptus eSale Voyado, now with Apptus since the late 2021 acquisition, operates and develops a data-driven SaaS platform within Marketing Automation, CRM and Loyalty and Product Discovery. The tool is for retail and e-commerce companies and helps to personalize communication and customer experiences.
Voyado includes two products
Voyado includes two products
- Voyado Elevate is a product discovery engine that harnesses AI to improve e-commerce sites. This AI uses product knowledge to better understand shoppers’ real intent, and automatically react to historical customer data, business goals, and real-time events so customers get a relevant online shopping experience.
- Voyado Engage is a multichannel marketing platform that offers ways for sellers to act on customer data, giving them the insights needed to spot micro trends and campaign tools to create customer engagement, online and offline.
Voyado Integrations
- Shopify
- Adobe Commerce (Magento Commerce)
- Salesforce Commerce Cloud
- Brink Commerce
- Sitoo® mPOS
- OneSignal
- Centra
- Litium
- LS Retail
- Front Systems
- Extenda Retail
Voyado Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Highly customizable: Many reviewers have praised the platform's high level of customization options. Users found it easy to adjust their merchandising strategy based on business goals, resulting in a flexible and personalized experience for customers. Additionally, users appreciated the ability to integrate with specific product taxonomy and catalogue structures, making it highly extensible.
Easy-to-use interface: Reviewers have consistently highlighted the platform's simplicity and user-friendliness. The application was deemed easy to use with simple navigation and flexible options, allowing for smooth integration into e-commerce sites. Users also appreciated the tab feature that made it easy to manage agreements that needed approval.
Increased conversion rates: Several reviewers have cited increased conversion rates as a result of using Apptus eSales' machine learning applied to search listings. The front-end visual presentation of products adhered to best practices utilizing proven UX/UI guidelines that drove click-through and conversion rates higher than other products in the market. Additionally, users found behavioral data in real-time behavior and sales history cool features enabling tailored experiences for customers.
Limited Customization: Some reviewers have expressed dissatisfaction with the limited customization options offered by Apptus eSales. The platform only supports 100% customization, which may be a limitation for some users.
Slow Loading Times: Several reviewers have noted that the loading times between screens can be slow and impact the user experience. These delays have been frustrating for some users.
Poor Customer Service: A few reviewers have reported delayed customer service response times, causing frustration. This issue has been mentioned more than once in reviews of Apptus eSales.