APS

Score5.8 out of 10

55 Reviews and Ratings

What is APS?

APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.

Categories & Use Cases

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Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 9.1
Off-cycle/On-Demand payment
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
Category average: 8.5
Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 9.2

Reimbursement management
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Category average: 8.1
Support for external payroll vendors
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
Category average: 7.9
Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 8.2

Tammy Kerr

Controller in Finance and Accounting at Sunset Technologies (51-200 employees employees)

Use Cases and Deployment Scope

We use APS Payroll to process our payroll and to also file and pay our payroll taxes. APS Payroll registers our business in new states when we acquire remote employees. Employees use the eSelfServe feature for clocking in and out. We also use them for our hiring (APS Hire) and our benefits (elections, hiring, termination, etc). APS Payroll also handles our W2s and 1095s.

Pros

Payroll Calculation And Processing
Tax Calculation And Processing
Time Recording
Reporting

Cons

The GL function is more complex than need be and needs a TON of manual setup; making changes is very time consuming.
The Holiday setup is completely manual (every year) but could be a little more automated, such as allowing you to select "every Thanksgiving/Memorial/Labor day" as holidays; those such as Christmas and New Years which fall on different days could have a policy such as "if on a weekend, date the previous Friday" or something.
The timeclock feature does not alert employees if they have missed a punch, and they won't see it unless they view their timecard. A simple notification on the eSelfServe screen when they go to clock in would be very beneficial.

Return on Investment

Having our hiring, timecard, benefits, and pay all in one makes it easy to keep things connected across platforms and reduces duplicate efforts, reducing manhours needed to handle the payroll process, such as not needing to import time from external clocking software, not needing to enter new hires manually, not needing to add employee benefit selections manually, etc.
APS Payroll is a reasonably priced payroll solution, which allows our company to remain competitive and we have saved payroll costs over other platforms that were more expensive and provided less.

Usability

Other Software Used

NetSuite ERP, Avalara, Datto Autotask PSA

Patrick Coelho

CFO (Chief Financial Officer) in Finance and Accounting at Evangelical Presbyterian Church (11-50 employees employees)

Use Cases and Deployment Scope

APS is used for time tracking, PTO and sick time tracking, and payroll. Our hourly staff use the online clock to track their work hours. All staff use the PTO and sick time function to submit their requests and track their balances. Management is able to review and approve time cards as well as PTO and sick time requests.

Pros

Payroll functions well.
The online time clock works well.
PTO and sick time requests and balances work well.

Cons

Implementation was far behind schedule.
The journal entry created by APS for payroll has never worked.

Return on Investment

Time is lost with every payroll since APS doesn't provide an accurate journal entry.

Alternatives Considered

ADP Enterprise HR and Paychex Flex

Other Software Used

Sage Intacct, Salesforce CMS, BILL, Emburse Abacus

Mary Donovan Pope View profile

Human Resources Director in Human Resources at Club4Fitness (1001-5000 employees employees)

Pros

The integrated database for all aspects of the system helps to eliminate having to enter and exit multiple sites and keeps administrative efforts more streamlined.
The dedicated support help at both APS Online and also APS Hire is fantastic!
I appreciate having a dedicated project manager with all new locations added because that allows me to be sure that the creation and implementation of a new payroll [are] done consistently and also gave me a contact with questions/concerns outside of simply reaching out to the dedicated helpdesk support group with questions that are more specifically related to organizational growth.
My sales representative is always 'checking in' with me and that lets me know that our business is important to APS!

Cons

I have had some issues with emails not populating on the user end for applicants which creates some 'glitches' in smooth applicant hire to onboarding to export.
It did not seem that in being introduced to the APS Hire product that enough was stated in clear enough terms to understand that unless my organization paid job boards outside of APS that our postings would not have [the] opportunity to 'headline' and our job openings were not always easily found by our prospective employees.
We've worked with part of the customer service and engineering group to help the system to support employees working at multiple locations (under separate EIN) than what the system was initially built to support. However, there are still some parts of the employee record that do not naturally transfer when a new record is built for the employee in a new payroll that could use some additional 'tweaking'.

Most Important Features

Ease of use.
Integrated ATS system.
Ability to capitalize on an LMS that was practically built to serve this HRIS/payroll system.
Ability to set up multiple businesses under separate EIN.

Return on Investment

We were able to transition quickly and continue to successfully hire and onboard new hires for several Clubs that opened within weeks of moving to APS.
We do struggle a bit with the ease of reporting simply because our locations are all under separate EIN and that can make it difficult to easily combine data queried under custom reports, so the volume of reporting that I might wish to be able to push through weekly in order to help address 'real time' trends is not always available.
The lack of effective dating for position and wage changes does mean that HR and available APS data is not 'real time' accurate and that HR does need to return to the system to update changes well after-the-fact, which is not ideal.

Other Software Used

NetSuite SuiteBilling, Microsoft 365 (formerly Office 365)

Christopher Hyfield

HR Director in Manufacturing at Prescott Metal (51-200 employees employees)

Pros

Client Service
Ease of use-software
Well thought-out software design
Simple, but powerful

Cons

Some custom reporting is difficult
When you hire a candidate some of the documents like the resume and offer letter do not move into the employee record.

Most Important Features

Recruiting and onboarding modules
Easy payroll
Good customer service
You get a dedicated service team

Return on Investment

ROI is great
Cost half of Paylocity

Alternatives Considered

Paylocity, ADP Enterprise HR and Paychex Flex

Jennifer Beck

Talent Acquisition in Human Resources at OMG (51-200 employees employees)

Pros

New hire implementation.
News distribution and postings.
Employee reporting.

Cons

Recording training, this is tedious as you have to put it in individually and cannot put in a class of 150 all at once.
Onboarding, there is no onboarding program in APS.