Skip to main content
TrustRadius
APS Payroll

APS Payroll

Overview

What is APS Payroll?

APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.

Read more
Recent Reviews

New to APS

9 out of 10
August 22, 2016
Incentivized
APS OnLine is being used across the whole organization. All of our employees have embraced the new system increasing the number of direct …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 46 features
  • View and generate pay and benefit information (32)
    9.4
    94%
  • Pay calculation (31)
    9.2
    92%
  • Direct deposit files (31)
    8.9
    89%
  • Report builder (32)
    7.9
    79%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is APS Payroll?

APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.apspayroll.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.3
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.6
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

5.8
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

9.7
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.1
Avg 7.7
Return to navigation

Product Details

What is APS Payroll?

APS Payroll aims to make payroll and HR easier, by providing their clients and partners with technology delivered with personalized service and support. Their unified solution is designed to simplify workforce management tasks and process payroll, and to automate HR workflows to be more strategic.

APS Payroll Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Scheduling
  • Supported: Benefits Administration
  • Supported: Carrier Connections
  • Supported: Performance Reviews
  • Supported: ACA Compliance and Reporting
  • Supported: Talent Management

APS Payroll Screenshots

Screenshot of Benefits Administration Dashboard

APS Payroll Video

At APS, we believe the best way to manage your workforce is in a truly unified solution. Don’t be fooled by providers who say they offer a “connected system” that really fits together more like a complex puzzle. All your important data lives together in our single-system platf...
 Show More

APS Payroll Integrations

APS Payroll Competitors

APS Payroll Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUSA
Supported LanguagesEnglish

Frequently Asked Questions

APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.

Paycom, Paycor, and Namely are common alternatives for APS Payroll.

Reviewers rate Manager tracking tools highest, with a score of 9.8.

The most common users of APS Payroll are from Mid-sized Companies (51-1,000 employees).

APS Payroll Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(54)

Attribute Ratings

Reviews

(1-25 of 35)
Companies can't remove reviews or game the system. Here's why
Mary Donovan Pope | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The integrated database for all aspects of the system helps to eliminate having to enter and exit multiple sites and keeps administrative efforts more streamlined.
  • The dedicated support help at both APS Online and also APS Hire is fantastic!
  • I appreciate having a dedicated project manager with all new locations added because that allows me to be sure that the creation and implementation of a new payroll [are] done consistently and also gave me a contact with questions/concerns outside of simply reaching out to the dedicated helpdesk support group with questions that are more specifically related to organizational growth.
  • My sales representative is always 'checking in' with me and that lets me know that our business is important to APS!
  • I have had some issues with emails not populating on the user end for applicants which creates some 'glitches' in smooth applicant hire to onboarding to export.
  • It did not seem that in being introduced to the APS Hire product that enough was stated in clear enough terms to understand that unless my organization paid job boards outside of APS that our postings would not have [the] opportunity to 'headline' and our job openings were not always easily found by our prospective employees.
  • We've worked with part of the customer service and engineering group to help the system to support employees working at multiple locations (under separate EIN) than what the system was initially built to support. However, there are still some parts of the employee record that do not naturally transfer when a new record is built for the employee in a new payroll that could use some additional 'tweaking'.
November 02, 2021

APS Rocks

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Client Service
  • Ease of use-software
  • Well thought-out software design
  • Simple, but powerful
  • Some custom reporting is difficult
  • When you hire a candidate some of the documents like the resume and offer letter do not move into the employee record.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Navigation of the program is simple and easy.
  • Affordability
  • eSelfServe is easy for employees to operate and for managers to track employees time.
  • Modern aesthetic and look.
  • Onboarding is fully customizable.
  • More robust HR reporting options and better customized report building.
  • Be able to have multiple recruiting pipelines that are tracked.
  • Less glitches in APS Hire. Especially with sending onboarding emails and applicants not being able to open them.
  • Better file feed communications and auto-updating to save time and add efficiency to processes.
May 13, 2020

My APS Review

Jennifer Beck | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • New hire implementation.
  • News distribution and postings.
  • Employee reporting.
  • Recording training, this is tedious as you have to put it in individually and cannot put in a class of 150 all at once.
  • Onboarding, there is no onboarding program in APS.
January 14, 2020

My APS Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • APS takes care of payroll taxes when I process payroll
  • APS allows one place to see everything going on with an employee
  • I have used some other systems that had more functionality, so it would be nice if a few more things were available, more frequent upgrades
  • The system times out too often and I have to enter my login information each time
August 22, 2016

New to APS

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • APS OnLine is a great end user product and very easy for our employees. They have quick access to all their information, their accrual balances, hours worked, etc. They are able to enter their time off requests in the system. Although our prior system had these capabilities, employees had difficulty accessing system. If they couldn't get in, they couldn't use it. More employees logged on to APS in the first two weeks of use than in the prior three years with former system.
  • Integration - Data is real-time. When you enter information in one area of the software, it is immediately present in the rest of the system. No waiting for overnight interface. Change log provides backup for any changes that have been made as well as safeguards in the approval process.
  • Administrative ease - The system is very straight forward, logical, and easy to operate from the administrative end. [There is a] designated representative to address questions as they arise. No sitting on hold.
  • Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
  • Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
  • The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
  • The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
  • Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
Sandy Wright | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Their customer service is fabulous. They are always very friendly and quick to answer questions.
  • Their website is easy to navigate. There are also customizable screens for faster navigation to items used more often.
  • Very easy to edit and add information about employees.
  • I would like to see a totals column on the page where I enter hours. For example "john" worked 36 regular hours and took 4 vacation hours. I would like a column showing 40 hours.
Lynn Hooper, PHR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Customer Service! I have worked with them through three implementations one for use and two for associated companies. Even though we are not a large company I always felt like there number one priority.
  • Intuitive Software. I find the software easy to navigate and understand. You can tell the designers were experienced with payroll.
  • The updates are great! They keep getting better over time.
  • Their tax department is the weakest department. They are quick to respond but are not always right.
  • The benefit administration still needs works. It will not accommodate all of our benefits right now or special enrollments.
  • Some of the reporting can be inaccurate.
Robert W. Hartmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy Set-Up process for new employees and terminating employees
  • Powerful reporting options to quickly create and retain reports that can be modified by time periods, departments, positions
  • Allows picture imports to be able to put a face with a name
  • Updates regularly correcting minor bugs along the way.
  • Friendly support staff
  • System can get bogged down when a lot of users are reviewing/correcting payroll hours, such as "Critical Monday", the day managers go in and review/approve times from the previous 2 week period.
  • I try to use on my Iphone 6 and IPad from home and am unable to run reports from those devices. I can see data in it's raw form but when you try to drill down, the device will not process the commands.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I believe that the most important thing that APS OnLine does is provided by the people who help with the initial setups, training with explanations of how everything works and the continuing support that their staff provides. They are very competent in their respective areas and are a pleasure to work with.
  • The actual payroll processing is excellent, especially with the ability of having online recording of employee clock-ins/outs and the ability to review employee timecards on a daily basis.
  • The Human Resources Console is also a big win for us as we are not a large corporation and do not have an actual Human Resources department. Our accounting department employees must handle both the accounting function and the administration of the Human Resources benefits. Having the HR Console makes it much easier to keep track of the benefits and who is receiving them.
  • I really don't have any complaints about APS OnLine. I had spent a lot of time reviewing several payroll services long before I decided on using APS OnLine. I am very satisfied that my decision was the right one for our organization.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The report function has become a critical tool in our daily life. APS Online has really created a user friendly system to run reports and create reports.
  • Customer Service -- every connection with APS Online has been great! We use the chat feature, submitted tasks, and contacted our manager. They are quick at resolving our issues and are so warm.
  • New Hire wizard -- makes hiring a breeze!
  • I wish the employee search bar was always open at top so I didn't have to go into the employee consul to search for an employee.
  • As much as I love the report manager, I wish the report builder would allow me to have access to ALL of my information to write a report. As it stands with the 5 main topics, I may have to run two reports to get the information that I need.
  • ACA reporting is helpful but I wish the FTE report would downloadable as a CSV or Excel file.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We do not have to deal with awaiting the arrival of paychecks through FedEx or UPS, which includes an extra expense. We print right here in our office, when we are ready.
  • Should we need to print an employee's check early, that is easily done as a miscellaneous pay check. And it is recorded as such for that employee.
  • We do not have to worry about payroll taxes as APS Online takes care of it and they send us a report.
  • I can't find a weakness. The customer support is there - even with simple things as well as any difficulty we may have in house. APS Online works with us!
Chanell Clayton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The employees at APS have always responded in a timely manner when I have questions or issues to address.
  • When I am experiencing difficulty with the system and unable to resolve on my own my account a representative will take care of it on her end and follow up to make sure the problem doesn't continue to occur.
  • A lot of items are manually entered especially in the time and attendance system. If the payroll system could automatically pull from time and attendance that would be great.
  • It would help if the Tab or Enter key would take you to the next entry where you could begin typing without having to backspace the keys to the beginning of the box.
Charles Olivier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • When we have a question or an issue that arises, our account manager with APS is a phone call away. They are alway helpful and friendly and help find an answer and a quick solution to our issue.
  • In my experience, I haven't seen any issues that can be improved on.
Tom Daly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
  • Still has a dedicated personal support staff with broad product knowledge.
  • They do not release a feature until it has been fully vetted - much fewer bolt-on solutions.
  • Has embraced third parties (brokers, CPAs) as partners in using the platform.
  • Benefits Administration has pockets of plans that it cannot accommodate (age banded medical, benefit banks, etc.)
Ronald D. Tompkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
  • Stratus Time lets you quickly scroll through the entire staff list. The APS system has an extra step. A small issue.
  • Stratus Time lets you create a template for a salaried staff and simply add days with that template. APS requires a hand created entry for each checkin
Score 7 out of 10
Vetted Review
Verified User
  • Main thing: The thing that I find so helpful are the people who work at APS. I like the friendliness of the local (Shreveport, LA) staff and the quick turnaround to problem solving. They communicate!
  • The payroll program is easy to use, easy to correct with a user friendly viewing format.
  • Report writing program is very user friendly to technically challenged people like me.
  • I like the ongoing updates that APS is doing.
  • I have been disappointed in the communication between the programming department and its clients. I'm very impressed with the representatives such as Georgia, April and team, but not pleased with the turnaround time on solving issues. There was very little communication and only when I started the communication was there a reply.
October 02, 2015

Give it a try

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Report Generator - Allows you to custom build reports
  • Documents Management - Allows you to link company wide documents to eselfserve for employee access. This helps to make sure that your employees are always using the most current forms available vs emailing and saving forms to the computer.
  • I do not have any suggestions at this time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The customer service with APS has been exceptional.
  • The transition from another payroll provider to APS Online was seamless.
  • The actual processing of the payroll was easy.
  • A suggestion would be within the payroll module - it does not automatically calculate the hourly rate for a salaried employee. The calculation must be done manually and entered into the system.
September 25, 2015

APS Online

Tina Archer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Support from account manager
  • Ability to create reports for items that are needed from management .
  • Ease of use for employees to monitor time and attendance and view pay vouchers.
  • No areas, as I have learned the software and needed assistance my account manager has always been there to assist me.
Return to navigation