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Workspace ONE Intelligence for Consumer Apps

Workspace ONE Intelligence for Consumer Apps
Formerly Apteligent Crittercism

Overview

What is Workspace ONE Intelligence for Consumer Apps?

VMware Workspace ONE Intelligence for Consumer Apps (formerly Apteligent Crittercism) is a Mobile APM and crash reporting tool. Its optimization for mobile environments allows it to handle the variety of configurations that come with mobile spaces, and can differentiate issues…

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Recent Reviews

Handy Dandy

9 out of 10
January 15, 2016
Incentivized
Crittercism has helped our teams find crashes that normally aren't visible to us. It allowed us to find issues that customers were …
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Pricing

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What is Workspace ONE Intelligence for Consumer Apps?

VMware Workspace ONE Intelligence for Consumer Apps (formerly Apteligent Crittercism) is a Mobile APM and crash reporting tool. Its optimization for mobile environments allows it to handle the variety of configurations that come with mobile spaces, and can differentiate issues between…

Entry-level set up fee?

  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Splunk APM is an application performance monitor that uses AI to drive troubleshooting of issues that arise within applications.

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Product Details

What is Workspace ONE Intelligence for Consumer Apps?

VMware Workspace ONE Intelligence for Consumer Apps (formerly Apteligent Crittercism) is a Mobile APM and crash reporting tool. Its optimization for mobile environments allows it to handle the variety of configurations that come with mobile spaces, and can differentiate issues between applications and specific device environments (Android phone vs. iPhone vs. iPad, etc.). It automates issue detection and reporting, including how network issues impact application functionality and user behavior within the application.
The vendor also emphasizes Apteligent’s capacity to provide deep mobile analytics. The analytics offerings include how Software Development Kits (SDKs) impact application performance, global industry performance comparisons, RESTful API for data accessibility, and a release console for managing new application releases.

Workspace ONE Intelligence for Consumer Apps Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(2)

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Crittercism to help mostly with crash reporting and to analyze our stack traces when there is a crash. It is extremely helpful to use a monitoring tool to check for crashes that could be device specific based on device (iPhone, iPad, etc). It is also helpful to know if a crash was a result of a user not updating to the latest version of the app with bug fixes.
  • Crash Reporting
  • Network Insights
  • Crash Trends
  • Pointing to exact line number of the crash
  • A more explicit navigation bar (a little confusing for the user)
  • Third-party API specific crash reporting (instead of just listing the endpoint)
Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.
  • Allow us to release iOS versions quicker to the app store
  • Help us solve bugs and view bread crumb trails on money-making actions within the API
  • Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app
  • Twitter Fabric
I use both for different purposes. Twitter Fabric integration was easier for setup purposes and documentation was a lot clearer than Crittercism and geared towards Swift more so than Objective-C. Twitter Fabric is also better with real-time emails pointing to exact line number for a bug. Crittercism is better for bread crumb trails and stack traces to see the user flow and how a problem ending up becoming a problem in the first place.
January 15, 2016

Handy Dandy

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Crittercism has helped our teams find crashes that normally aren't visible to us. It allowed us to find issues that customers were experiencing, therefore allowing us to escalate the problems to the right hands to better serve our loyal customers. I would definitely recommend that any company in software use Crittercism to help them diagnose issues.
  • Identifying crashes users are experiencing.
  • Allowing us to see how many times the crash occurred.
  • Allowing us to see what times the crashes have occurred.
  • Crittercism is an hour behind. I recommend that it displays the crashes sooner so we can accurately escalate it sooner.
Crittercism is definitely, in my opinion, best for software testers/engineers. We are the faces behind proper app behavior. However, I'm sure there are other scenarios that would benefit from this program. Engineers should should use it prior to sending out builds to see if anything major is crashing or going wrong behind the scenes to diagnose the problem before going into testing/production.
  • It helped improve our rating in the app store as we were catching more issues that users were experiencing after testing cycles were complete.
  • It helped employees get a better understanding of what they should be looking for during testing cycles.
  • It helped employees better diagnose and escalate issues to the software engineers.
A similar product we use is Conviva. I personally prefer Crittercism as Conviva seems to miss things fairly often. Critter tends to catch most issues as long as development has set the app up for it. I've had to reproduce issues several times before Conviva catches it whereas Crittercism will catch it on the first try.
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