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Ngage has proven to be a valuable tool for users in various industries by helping them streamline their client acquisition process. By …
Starting at $99 per month per user
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What is Ngage by Arca24?
Ngage is a staffing agency software by Arca24, available in 6 languages and cloud based. Ngage is for staffing agencies and recruiting companies of all sizes, industries and geographies, who want to cover the entire recruitement process with a single…
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Starting price (does not include set up fee)
- $99 per month per user
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What is Ngage by Arca24?
Ngage is a staffing agency software by Arca24, available in 6 languages and cloud based. Ngage is for staffing agencies and recruiting companies of all sizes, industries and geographies, who want to cover the entire recruitement process with a single solution in the rapidly changing world of HR.
Key product areas:
Key product areas:
- ATS is based on AI CV Matching cross-language capable of identifying the matching between profiles and job ads, even if CV and offer are written in different languages. The software displays the list of candidates sorted by degree of compatibility, considering both passive candidates present in the CV database and active candidates who have applied for a given job offer.
- CRM, a complete customer relationship lifecycle management solution which allows recruiters to manage active clients and prospects, view customer activities and feedback, store contact information, and communicate with candidates via email and text messages.
- Contracts & Invoices to manage quotations, contracts, timesheets, invoices and salaries. The administration module offers the possibility of creating quotations for permanent and temporary work according to the customer’s needs and it allows also the management of the entire contractualization process. About the timesheets, Ngage allows the client and candidate to manage timesheets and enter attendance directly into the system.
- KPIs analysis to monitor team and business performance as Recruiting KPs to make data-driven assessments of the different stages of a given selection process; Sales KPIs to check data such as: number of sales meetings, number of loyalty meetings, number of offers, etc.; Recruiting analytics show the number of candidates by recruitment source, etc.
Arca24 is an HR Tech Factory focused on the design and implementation of innovative and scalable cloud software to support recruitment and staffing agencies as well as companies (public and private) in digitalizing HR processes.
Ngage by Arca24 Features
- Supported: AI CVs Matching for an automatic pre-screening of candidates
- Supported: Integrated Multiposting system with over 100 job boards
- Supported: Customizable Killer question
- Supported: Reporting and KPI
- Supported: Collective contracts, timesheets, invoices and salaries
- Supported: Alerts and competitors analysis
- Supported: Automated candidate’s summary sending to clients
- Supported: Advanced systems for videorecruiting
- Supported: Soft skills tests
- Supported: Tests of linguistic and technical skills
- Supported: Multimaling and multi sms
- Supported: Project management, pipeline and tracking informazion
- Supported: Employer Branding
- Supported: Quotations for permanent and temporary work
- Supported: Multi-level timesheet management
Ngage by Arca24 Screenshots
Ngage by Arca24 Video
Ngage is a software developed for the staffing industry especially targeted at employment placement agencies and temporary help services. The talent management and the CRM modules are included in just one tool, so that organizations can easily manage their core business. An ag...
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Ngage by Arca24 Competitors
Ngage by Arca24 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English, French, German, Spanish, Italian, Portuguese |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Ngage has proven to be a valuable tool for users in various industries by helping them streamline their client acquisition process. By identifying potential clients whose situations align with their practice areas, Ngage allows users to eliminate irrelevant inquiries and save time. Users have observed that the platform effectively captures information from potential clients and provides opportunities for follow-up, even though the current organization is not currently utilizing it.
One of the key use cases of Ngage is enhancing hybrid meetings. Users have found that Ngage makes these meetings more engaging for both in-person and virtual attendees, enabling them to actively participate rather than just observe. Additionally, users appreciate Ngage's chat feature on Facebook as it allows them to engage with potential prospects who visit their website, leading to increased chances of converting prospects into cases. The chat platform on users' websites has also been utilized successfully, enabling effective communication with customers and boosting the conversion of prospects into clients.
Despite some users receiving clients seeking free legal advice or assistance with online research, Ngage proves valuable in capturing additional leads who may have otherwise missed or ignored contact forms. Overall, Ngage solves the problem of prospect filtering and maximizes user engagement during meetings and interactions with potential clients, contributing to efficient client acquisition processes.
Automatically decline potential clients: Users appreciate Ngage's ability to automatically decline potential clients who are not a good fit for their services. This feature has been mentioned by several reviewers as saving them time and effort in reaching out to these clients individually.
Interactive features for hybrid meetings: Reviewers find Ngage's features for making hybrid meetings more interactive, such as polls, word clouds, and questions, to be beneficial. They compare it to Mentimeter, indicating that Ngage provides a similar functionality.
Simple and intuitive software with great value: Many users find Ngage's software to be simple and intuitive to use, which they consider as one of its great features. They also mention that the customer support provided is good, indicating that they have received assistance when needed. Additionally, the overall functionality of the software is praised by users who believe it offers good value for money.
Lack of Communication: Some users have expressed concern about not knowing if potential clients were properly notified about their case being declined, which raises questions about the effectiveness of the Ngage system. This issue has been mentioned by multiple reviewers.
Ineffective Customer Support: Several users have mentioned that customer support is slow to respond, although they believe that contacting support should ideally not be necessary. This has been a common complaint among users.
Unnecessary Complexity: The inclusion of live streaming is seen as unnecessary complexity by some users, as they already have a dedicated tool for that. This sentiment has been shared by a number of reviewers.