Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Development

Board Management

Business Intelligence (BI)

Collaboration

Facility Management

Operational Analytics

Privacy Policy Generators

Enterprise

Accounting

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employee Scheduling

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Archiving

Build Automation

Cloud Cost Management

Cloud Storage

Data Collaboration

Data Mapping

Density-Optimized Servers

Email Encryption

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Network Simulation

Platform-as-a-Service (PaaS)

Robotic Process Automation (RPA)

Telecom Expense Management (TEM)

Web Scraping

Workload Automation

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Email Marketing

Employee Advocacy

Local Marketing

Marketing Automation

Mobile Analytics

Screen and Video Capture

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Job Site Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Revenue Operations

Sales Engagement

Social Commerce

Sales

File Integrity Monitoring

Security

Camp Management

Chargeback Management

Dental

ID Card

Laboratory Information Management

Nonprofit CRM

Vertical-Specific

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Ngage has proven to be a valuable tool for users in various industries by helping them streamline their client acquisition process. By identifying potential clients whose situations align with their practice areas, Ngage allows users to eliminate irrelevant inquiries and save time. Users have observed that the platform effectively captures information from potential clients and provides opportunities for follow-up, even though the current organization is not currently utilizing it. 

One of the key use cases of Ngage is enhancing hybrid meetings. Users have found that Ngage makes these meetings more engaging for both in-person and virtual attendees, enabling them to actively participate rather than just observe. Additionally, users appreciate Ngage's chat feature on Facebook as it allows them to engage with potential prospects who visit their website, leading to increased chances of converting prospects into cases. The chat platform on users' websites has also been utilized successfully, enabling effective communication with customers and boosting the conversion of prospects into clients. 

Despite some users receiving clients seeking free legal advice or assistance with online research, Ngage proves valuable in capturing additional leads who may have otherwise missed or ignored contact forms. Overall, Ngage solves the problem of prospect filtering and maximizes user engagement during meetings and interactions with potential clients, contributing to efficient client acquisition processes.

Automatically decline potential clients: Users appreciate Ngage's ability to automatically decline potential clients who are not a good fit for their services. This feature has been mentioned by several reviewers as saving them time and effort in reaching out to these clients individually.

Interactive features for hybrid meetings: Reviewers find Ngage's features for making hybrid meetings more interactive, such as polls, word clouds, and questions, to be beneficial. They compare it to Mentimeter, indicating that Ngage provides a similar functionality.

Simple and intuitive software with great value: Many users find Ngage's software to be simple and intuitive to use, which they consider as one of its great features. They also mention that the customer support provided is good, indicating that they have received assistance when needed. Additionally, the overall functionality of the software is praised by users who believe it offers good value for money.

Lack of Communication: Some users have expressed concern about not knowing if potential clients were properly notified about their case being declined, which raises questions about the effectiveness of the Ngage system. This issue has been mentioned by multiple reviewers.

Ineffective Customer Support: Several users have mentioned that customer support is slow to respond, although they believe that contacting support should ideally not be necessary. This has been a common complaint among users.

Unnecessary Complexity: The inclusion of live streaming is seen as unnecessary complexity by some users, as they already have a dedicated tool for that. This sentiment has been shared by a number of reviewers.

PCRecruiter is a web-based recruiting platform. It supports candidate sourcing and placement via candidate tracking, job advertising, CRM, applicant tracking, and salesforce automation.

Basic

Zoho Recruit is a cloud-based ATS. Zoho offers a full suite of features typical of applicant tracking systems, including social recruiting and resume parsing. Its custom automatable reports enable analyses of processing and information sharing. It is available in Free, Standard, and Enterprise versions.

Forever Free

Standard

Professional

Zoho Recruit

Ngage by Arca24

Recruitment Agency

Arca24

Ngage is a software developed for the staffing industry especially targeted at employment placement agencies and temporary help services. The talent management and the CRM modules are included in just one tool, so that organizations can easily manage their core business. An agenda and a reporting tool are integrated in the software with the aim of tracking all the activities and monitoring the company performance.

Arca24 | Ngage - Staffing CRM Software

Ngage - Staffing CRM Software

Manage your applicants and clients with just one software.

Ngage is a software developed for the staffing industry especially targeted at employment placement agencies and temporary help services. The talent management and the CRM modules are included in just one tool, so that organizations can easily manage their core business. An agenda and a reporting tool are integrated in the software with the aim of tracking all the activities and monitoring the company performance.


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Arca24.com SA
http://www.arca24.com | http://www.arca24.com/?p=1051

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Ngage by Arca24

Overview

What is Ngage by Arca24?