Skip to main content
TrustRadius
ArcGIS

ArcGIS

Overview

What is ArcGIS?

Esri in Redlands, California offers ArcGIS, a geographic information system.

Read more
Recent Reviews

TrustRadius Insights

ArcGIS is widely used across various industries and departments for a range of tasks. Users have found it valuable for assessing distances …
Continue reading

Trusted Leader

10 out of 10
May 22, 2022
Incentivized
ArcGIS integrates with mapping and staking platform provided by NISC and is used to map services and is used in multiple iVUE applications …
Continue reading

Happy Esri User

7 out of 10
October 22, 2019
Incentivized
We are an R&D Center at a University. Our applications are both internal and external:
Internally, we use ArcGIS to manage university …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Viewer

$100

On Premise
per year

ArcGIS for Personal Use

$100

On Premise
per year

ArcGIS for Student Use

$100

On Premise
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

ArcGIS Online Join Features Demo 3 – Join to a table based on common attribute

YouTube

How to use Symbology demo in ArcGIS 10 - GT-101 - Washington College

YouTube

ArcGIS Collector App (iOS & Android)

YouTube

ArcGIS Maps for Power BI Demo - Drive Time Analysis

YouTube

Introduction to Python in ArcGIS Pro

YouTube

Curso online DEMO: ArcGIS aplicado a la Cartografía Geológica l Explorock

YouTube
Return to navigation

Product Details

ArcGIS Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

Esri in Redlands, California offers ArcGIS, a geographic information system.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of ArcGIS are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(140)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ArcGIS is widely used across various industries and departments for a range of tasks. Users have found it valuable for assessing distances between clinic sites and patient locations, generating maps, integrating data, and conducting spatial data analysis. It has become the go-to tool for logistics network optimization at FedEx and is extensively used in architecture, engineering, and civil engineering projects. In educational settings, ArcGIS is commonly used for completing projects and research tasks. It also plays a crucial role in research projects related to geography and groundwater chemistry analysis. Furthermore, ArcGIS facilitates collaboration between different fields of research and offers sophisticated visualization and statistical analysis capabilities. The software is integrated with mapping platforms to optimize operations across industries. Additionally, it has been instrumental in solving location and planning problems, promoting organized development, facilitating cartography, creating infographics, and presenting data in a visually engaging manner.

Versatile Tool: Users have found ArcGIS to be a versatile tool for planning and promoting organized development in various territories. It allows for the visualization, management, editing, calculation, and analysis of georeferenced entities and attributes. Many reviewers appreciate its wide range of possibilities with geographic data.

Intuitive Interface: ArcGIS is praised for its easy-to-use interface and intuitive menus. Users find it easy to learn, with localized tools that make navigation straightforward. The intuitive user interface has been mentioned by multiple reviewers as a positive aspect of using ArcGIS.

Powerful Integration: Reviewers highly value ArcGIS's powerful integration with other systems. They appreciate the continuous enhancement and upgrades that keep the software up-to-date. Additionally, the rock-solid ArcGIS.com cloud technology has been commended by users for its reliability and convenience.

Confusing User Interface: Many users have expressed frustration with the user interface of ArcGIS, finding it confusing and difficult to get used to. Some reviewers have suggested that a usability study should be conducted to improve the work process.

Expensive Cost: The high cost of ArcGIS is a common concern among users, especially for small companies and professionals in underdeveloped countries. Reviewers mention the expensive price of the software itself as well as the high annual maintenance fees compared to the new features provided.

Installation and Technical Support Issues: Users have reported problems with the installation process for new versions of ArcGIS, often requiring technical support. They have requested training materials and user-friendly videos to better utilize and understand the software.

Attribute Ratings

Reviews

(1-25 of 38)
Companies can't remove reviews or game the system. Here's why
May 23, 2022

ArcGIS Review

Deveshan Govender | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to operate
  • Assigning information regarding shapefiles on the attribute tables
  • Creation of layouts
  • Ease of drawings catchments, etc. by means of shapefile
  • Automation of some functions or features
May 22, 2022

Trusted Leader

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Tight integration with NISC and other commercial systems
  • Helps to make better informed decisions and improve service
  • Planning new infrastructure and locating existing underground infrastructure
  • Building in more help tools into the application itself
  • Less restrictions on the licensing
  • Price could be lower but you really do get a lot of capability
Rachel Piper | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Geo-inquiry lessons are already made and easy to integrate in the classroom.
  • Map manipulation allows students to fully understand geographical relationships.
  • Story maps are extremely easy for students to use and create their own.
  • PD training for me to better utilize and understand.
  • User friendly videos for my students to watch to better understand.
  • General training since some are difficult to implement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use and learn
  • Extremely powerful for integration with other systems
  • Always being enhanced and upgraded
  • The ArcGIS.com cloud technology is rock solid
  • If your not on an Enterprise License Agreement, it can be expensive
  • If you are migrating to, this can be difficult. Use a consultant to assist
Charles Tremblay | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
  • Powerful.
  • Intuitive.
  • User friendly.
  • GIS software for big or specialized business.
  • Expensive.
  • Weak service.
  • Weak and slow technical support.
  • Complex method to licensing (6 months later, we don't have access to all purchases).
  • Dependence on technical support.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • ArcGIS is world-class with geographic analyses.
  • ArcGIS works well with web applications.
  • ArcGIS takes forever to open, and it seems to be getting slower with every new release.
  • The creators of the ArcGIS software make it more difficult to create add-ins for the product than what could be done with an open-source solution.
Yoni Dvorkis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Geocoding is very fast with StreetMap Premium.
  • Easy to use interface good for novices and experts alike.
  • Allows for geocoding to building location vs. mapping address which is useful for several of our applications.
  • Exporting data into excel as a CSV is a little clunky there should be a more intuitive way to do this.
  • License configuration is impossible to do for the end user. I needed customer support to walk me through every step is was much too complicated.
  • Updating street maps is confusing I would prefer a more intuitive interface that launches directly from ArcGIS to do this.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Storing information in the form of shapefiles is a big advantage
  • Using geodatabases to work with large data sets is a strength of ArcGIS
  • The ability to solve spatial problems using ArcGIS is a great tool
  • Publishing online maps is a great feature
  • Improvement in processing speed using CPUs
  • Importing CSV files could be made smoother
  • The pricing is too high to fully leverage using all the software's capabilities
October 22, 2019

Happy Esri User

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Enterprise GIS - multi-user, multi-versioned geodatabase access through a host of apps and web tools really help people stay connected to data.
  • Cartography - fantastic control and customization available with the ability to automate workflows.
  • Training - tons of training videos, seminars, and other learning materials are easily accessed. The help documentation is superb.
  • Ability to manage an organization through dashboards is extremely helpful.
  • Hard to find things in Pro that I used frequently in ArcMap.
  • Dislike increasing reliance on having everything run as a script.
  • User management can get buggy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Various kriging/interpolation options for mapping out data and seeing the spatial variance.
  • Decent organizations structuring available for folders and subfolders.
  • Ability to project data on-the-fly simply, by dragging previously input data into a new data frame.
  • Aesthetically, it isn't exactly a modern looking interface, although that doesn't create issues with functionality.
  • If happens that if there are any special symbols in the excel spreadsheet you are trying to input, it will not allow the data to be input and will not state what the issue is. Best practice is no spaces, no special characters, join words with underscores.
  • Probably highly dependent on how much 'power' your computer has but often the interpolations and calculations take quite a long time to compute.
Gabriella Lott | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • ArcGIS Online simplifies complicated functions in ArcMap.
  • Allows you to layer various data points on top of each other
  • Enables for some spreadsheet calculations within the platform (instead of having to do every single step in Excel before bringing it in as a CSV.)
  • Faster processing speeds.
  • Ability to work in multiple maps at once.
  • A "tips" indicator and better help blog posts.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • ArcGIS has continuously developed its toolset to provide an effective and easy to use GIS application to solve any problems that present themselves in a spatial format (the where in a who what where problem).
  • The tools themselves while complex in nature are fairly easy to learn and ESRI provides excellent training for them as well.
  • The software itself is an industry-standard and this makes it easy to find educated, experienced, and skilled employees.
  • Their support is very good. They are responsive, knowledgeable, and good with follow-through.
  • The newest user interface is well designed, easy to pick up and very comprehensive.
  • As the software has developed, the primary application has gone a couple of different directions. The latest versions have seemed to bring that back together. Hopefully, that will continue for the foreseeable future.
  • Cost is something that can be a hindrance to smaller organizations. We hope they would continue to work on their cost model to improve it in particular as it relates to the smaller government space.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Create availability to ESRI and Census data
  • Easy to use online platform that does not require you to download an application
  • Allows you to seamlessly share maps/layers within the team
  • Often times on the Business Analyst app, the site will crash or result in random glitches when handling large datasets
  • I would like the ability to handle more than 5000 geolocations while using the Arcmaps proximity search
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • ArcGIS has so many tools to manipulate spatial data.
  • ArcCatalog makes it easy to find files.
  • Creating tools and modeling are a breeze in ArcGIS.
  • There is a steep learning curve for ArcGIS users.
  • It takes a lot of computing power for ArcGIS, as it can't be installed on every computer.
  • At times, tools can be outdated and there are many similar competitors making more web-based tools that can replace ArcGIS.
Scott McGee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • ArcGIS makes exporting maps to PDF documents very simple - file-export and 30 seconds later you have a PDF.
  • The editing tools for ArcGIS are very powerful and allow us to make changes on the fly with little effort.
  • ArcGIS online publishes our maps to the internet with only a few clicks within the client application.
  • If you don't have any existing ArcGIS products, it's a very expensive piece of software to acquire.
  • Annual maintenance fees are rather high compared to the new features that you get.
  • You will need a computer with a powerful graphics card to fully utilize all of the software's capabilities.
John Michael Callen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • ArcGIS is very effective at efficiently manipulating maps and display details of layers in order to make both aesthetically pleasing and extremely customizable in order to convey all of the necessary information to the end map viewer.
  • ArcGIS allows for easy compilation of data from many different sources (spreadsheets, database servers), as well as many options for combining/linking this data.
  • The learning curved surrounding manipulating certain elements of layer displays can be somewhat steep. In some cases, these display options do not act the same between shapefiles from different software sources.
  • Formatting of Excel spreadsheets in order to join and use them in ArcGIS can be difficult.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Analysis of large data sets. We can easily transform large data sets.
  • Accessibility with the online communication and collaboration capabilities.
  • Spatial statistics analysis.
  • A creative mode for certain types of abstract projects.
  • Analyzing raw data that has not been statistically analyzed yet.
  • Naming conventions.
Abigail Bowden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Figures- from scales and legends to excellent graphic quality, ArcGIS is the best way to create detailed figures for reports and presentations
  • Spatial Analysis- for my line of work, being able to calculate densities and relationships between geologic and geographic features is very useful. ArcGIS does a great job of this.
  • Navigation- for such a high powered program, ArcGIS is surprisingly easy to navigate as a beginner. Though there are semester-year long classes available for learning more of the ins and outs, it is possible to teach yourself basic tasks in ArcGIS.
  • Better tutorials available. While the basic functions are pretty straightforward, it would be awesome to have more resources available online to figure out specific tasks
  • Saving work. The first thing they taught us about ArcGIS was to ALWAYS SAVE your project. Constantly saving it. It would be incredible if they could make ArcGIS save projects automatically while you're working on them. Fewer tears may be shed if they do so.
FRANCO PIÑERO | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Geo-referencing of data for the exact location of an object for the planning and development of the territory.
  • Is a program with excellent work tools for visualization, administration, editing, calculation, analysis of entities and attributes geo-referenced in different jobs.
  • Contains multiple work tools that allow the elaboration of cartography with thematic layers previously identified by a characteristic indicated when starting to work in ArcGIS.
  • I consider it difficult to use, it has an interface that needs to be studied to offer the user the use of the applications in a simpler and simpler way.
  • It is an expensive program that requires the investment of a large sum of money, which can be used to modify other work areas.
  • Is a program that requires a greater installed capacity of the computer so that the tools work correctly, being a disadvantage that can generate a delay in the delivery of the work.
Shelby Bowden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Data display and customization
  • Editing data files such as merging, joining, and separating them
  • Data sharing with other programs such as Google Earth
  • Uses an insane amount of RAM
  • Constantly needs internet access to use a license, which can be a problem when working in the field
  • Confusing use of different generations of files
Andres Meza | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It allows the work with JPG image to vectorize data, georeferencing of polygons and superposition of data.
  • It is a very important tools to plan the territory in order to promote the organized development.
  • It has a set of tools that facilitates the visualization, management, editing, calculation, analysis of georeferenced entities and attributes in different jobs.
  • It has an option for professional quality work of cartographies.
  • It offers the possibility of working by thematic layer previously identified, being ideal for the planning of the territory and the design of the cartographies that we need for the work.
  • It is a program that in general is very difficult to use.
  • I do not like the interface, I think they should carry out a usability study to improve the work process, with the purpose that it is easier to use.
  • It is a program that requires updated computer equipment so that the functions of ArcGIS can work correctly.
  • I consider that there is little variety offered by ArcGIS for the design of cartography.
  • It is an expensive program that requires an investment that small companies can not cover.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • ArcGIS can handle multiple data types natively and usually without error. This mixing allows for more in-depth analysis than with a less robust software suite.
  • ArcGIS has ready-to-use basemaps that save time when doing quick work.
  • ArcGIS often allows multiple solutions to a problem. This user flexibility makes for a more comfortable experience.
  • There are frequently errors when using some tools, and the descriptions on these errors are often vague and unhelpful. This makes troubleshooting very difficult.
  • ArcGIS is slow for many tasks, which makes for an annoying experience - particularly with large datasets.
  • ArcGIS is expensive. Licenses may be out of reach for some researchers or organizations.
Return to navigation