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Arcserve Backup

Arcserve Backup


What is Arcserve Backup?

Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.

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Recent Reviews

TrustRadius Insights

Arcserve Backup has proven to be a reliable and versatile solution for a range of backup and data protection use cases. Users have …
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Product Details

What is Arcserve Backup?

Arcserve Backup is a comprehensive storage management solution for distributed and multiplatform environments that can backup and restore data from every machine on your network, including those running Windows, UNIX, and Linux.

Formerly of CA Technologies before Arcserve's divestiture (July 2014), Arcserve Backup utilizes magnetic tape storage backup as part of its storage management offering.

It offers control and visibility from one management console, whether supporting small-scale or large-scale enterprise environments across different platforms and organizations.

Jobs are submitted on a primary server and can be run either locally on the primary server itself, or remotely on any of the associated member servers. Users can perform and monitor job operations such as backup, restore, merge, scan, migrate, copy, compare, and so on for all servers from the primary server.

In addition, a central catalog file is created with descriptive information about each session and allows users to select the specific files and directories to be restored without having to query the database itself. When data needs to be restored, the program can quickly browse the content of each session in the catalog file from a single central location to locate the information.

With central reporting, users can launch and create scheduled reports for all servers in a domain from the primary server. Schedule, preview, print or email reports for all domain servers from the primary server.

Arcserve Backup Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Arcserve Backup has proven to be a reliable and versatile solution for a range of backup and data protection use cases. Users have successfully utilized Arcserve Backup UDP as their primary image-based backup and data protection solution. They have also found value in Arcserve Cloud Direct as a secondary offsite cloud backup solution. Additionally, organizations have switched to Arcserve Backup and Replication to improve backup functionality and replicate their live environments.

The flexibility of Arcserve Backup is evident in its ability to handle various backup scenarios, such as a customized D2D2T three-week scheduled job for backing up multiple servers. The product offers ample options for customizing the backup process to meet specific needs. Users have also experienced significant improvements in backup performance after migrating from legacy solutions like robotic libraries or tape drives. With Arcserve Backup, the time required for backups has been drastically reduced, from 20 hours down to 45 minutes or less.

Arcserve UDP is widely deployed across data centers and branch offices, serving as a centralized backup, replication, and disaster recovery solution. It effectively protects virtual machines, physical machines, applications, and databases. Users have noted that file restores are seamless and reliable with Arcserve UDP, ensuring that critical data can be quickly recovered when needed.

One standout feature of Arcserve Backup is its ability to perform automatic disaster recovery testing. This ensures that the organization's DR strategy remains robust by regularly validating the recovery process. Furthermore, users appreciate the longevity of Arcserve Backup, as it has been a trusted solution for over 20 years.

While the user interface of Arcserve Backup has evolved over time, users find it manageable once familiarized with its layout and features. For organizations with both virtualized and non-virtualized environments, Arcserve Backup remains the go-to choice for backing up and restoring critical data across the entire organization.

Overall, Arcserve Backup has garnered positive feedback from users who value its reliability, customization options, and improved backup performance. Its versatility and ability to cater to various backup requirements make it a strong contender for organizations seeking an effective data protection solution.

Diverse and powerful features: Several users have praised Arcserve Backup for its excellent range of features. These include dedupe, high availability, disaster recovery, bare metal recovery, replication, copy-to-tape function, instant virtual machines, automatic testing of disaster recovery environments, virtual standby, automatic restore of VMs and physical machines. This wide array of capabilities allows users to address various backup and recovery needs efficiently.

Responsive sales and technical support: Many reviewers have had positive experiences with Arcserve Backup's sales and technical support teams. They consider the support staff to be helpful and cooperative when dealing with any queries or issues that arise during the implementation or use of the software. This reliable customer service contributes to a smoother user experience.

Affordable solution: Users find Arcserve Backup to be a cost-effective option, especially for smaller sites. The software provides great functionality at a reasonable price point, making it an attractive choice for those looking for a budget-friendly backup solution without compromising on performance or reliability.

Costly and unclear pricing: Some users have found Arcserve Backup to be expensive, with additional infrastructure requirements that are not always communicated upfront.

Steep learning curve: Several reviewers have mentioned that the learning curve for Arcserve Backup is steep, especially for those who are not experienced in backup solutions.

Lack of Linux functionality: A number of users have expressed dissatisfaction with Arcserve Backup's Linux backup functionality, stating that it is lacking compared to its Windows counterpart.

Attribute Ratings


(1-7 of 7)
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Robert Guy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
We use Arcserve Backup UDP for our primary image based backup and data protection solution. We use Arcserve Cloud Direct as our secondary offsite cloud backup solution.
  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
  • Arcserve Backup can be costly.
  • To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
  • They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.
For small, medium or large size businesses, Arcserve Backup offers lots of rich features for the price and depending on configuration can provide everything from basic backups to full-scale data management, protection, and fast recovery. BMR features allow for quicker recovery of windows servers and workstations. Having cloud-based storage options allows for Arcserve Backup to cover local, offsite and DR backup scenarios.
Score 9 out of 10
Vetted Review
Verified User
We have been using Arcserve Backup for over 20 years to back up our physical servers to tape. During this time, we have seen many changes and features added. It has been a solid, reliable product the entire time. We have used it with a variety of tape devices/types and it has always proven itself to be dependable. The user interface has changed over time and in the very beginning, it took time to get used to setting up jobs, and when needed to learn how to successfully restore files, etc. Once we became very familiar with, it was easy to manage. As things changed and we went into Vmware Virtualization, we chose a different backup option to use for that particular environment. Arcserve remains our backup solution for all our physical servers at our smaller sites that we did not virtualize, due to cost and need.
  • A solid reliable backup solution with a proven track record.
  • Great functionality that allows monitoring and provides alerts.
  • A cost-effective solution, especially for smaller sites.
  • Restoration when needed, has always been able to give us the data required without failure.
  • Product support has always been excellent when needed.
  • Initially, the setup, configuration, and management can be a bit daunting as is the overall learning curve.
I think that Arcserve Backup is especially well suited for smaller locations, sites that have physical servers, or in locations where cost is a concern. I have not used it with Vmware, as we use Veeam Backup and Replication for that, but I understand that it is fully capable to do a great job with virtual environments. We have also not used it for replication, but know that it performs this task very well.
Rob Bates | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We were using an antique version of Symantec Backup Exec at the time and realized with our global footprint growing, we needed a superior solution that would not only provide better backup functionality but also the scope to replicate our live environment. Arcserve Backup and Replication is now used by our IT department to maintain daily backups, and also maintain replication of our physical servers to our DR site.
  • Cost - A very affordable solution.
  • Support and Sales - Arcserve has been top notch to us with the sales process and support.
  • Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
  • Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.
  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
If you have a large enterprise level environment and want to not only improve your backup systems but also implement replication then Arcserve is well suited. If you only have a small number of machines or are primarily Linux based, then the product is simply not suited and there are better alternates out there.
Score 8 out of 10
Vetted Review
Verified User
We use Aarcserve to backup more than 10 servers with a customized D2D2T three weeks scheduled job. Our single tape drive was so small, but Arcserve has enough options to customize it to fit our needs.
  • Easy to use.
  • Simple configuration.
  • Easy to customize using script.
  • Support line just send a link so I have to research by my own.
  • Requires you to buy a license for every agent add on.
  • VMWare compatibility.
Easy to create a backup job and restore once configured correctly but it does not run smoothly if the data storage is not correctly allocated.
Jerry Shakal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We initially used a backup-to-tape solution utilizing a 2 tape drive 66 slot robotic library, backing up 1.4 TB of Windows and Linux files nightly. Our backup window exceeded 20 hours and had encroached our production window. Performance was being impacted. We purchased 2 Arcserve UDP 7300v appliances; one on premises, the other geographically located approximately 230 miles away. Arcserve now protects 10.2 TB, which dedupes down to approximately 2.6 TB. Our backup window has dropped from +20 hours to 45 minutes or less. All data is kept on the premises and replicated to the second unit that is offsite, providing redundancy. The 2nd Arcserve UDP appliance, which backs up servers at the offsite, replicates its data back to our home site. Arcserve UDP also provides data archive-to-tape (annual and quarterly) and local data file backup. Arcserve UDP excels in providing both. File restores are painless and flawless.
  • Backs up Windows and Linux virtual and physical servers quickly. After the initial full backup, data is deduped and compressed. This dramatically reduced the backup window. Restores are easily accomplished, using intuitive web interfaces.
  • The data is easily replicated between units. Scheduled to occur in the middle of the night, network bandwidth is not dramatically impacted. Truly, a set it and forget it operation.
  • Using the appropriate UDP, administrators can actually "spin up" a virtual machine from the latest backup, allowing disaster recovery on your critical servers while repairing failures in the background.
  • Copy-to-Tape function is available. This satisfies annual and quarterly data retention requirements.
  • Linux backup status reports are not as granular as the Windows status reports. Linux email reporting does not include missed backup jobs, backup, or replication failures or success.
Restorations are easy and painless. These Arcserve appliances have exceeded my expectations. Our daily “bread-and-butter” operations revolve around web servers and databases. I feel more confident than ever that file/database recovery operations will continue to be successful. These appliances live up to their claims.
Score 10 out of 10
Vetted Review
Arcserve UDP is deployed on all of our data centers and branch offices; we use it for central and remote sites backup, and for replication and disaster recovery. Additionally, we use the UDP for automatic DR testing and protection of all of our VMs, physical machines, applications, and databases.
  • Backup of Virtual and Physical Machines
  • Replication
  • Instant Virtual Machines
  • Copy to Tape
  • Automatic testing of Disaster Recovery environments
  • Virtual standby automatic restore of VM's and Physical machines
  • Backup using hardware snapshots
  • Backup of Exchange 365
  • File System Archive is limited without stubbing
  • Virtual Standby is limited to Windows only
Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
Score 8 out of 10
Vetted Review
Verified User
Arcserve was the solution we chose to backup and restore our company's critical data. It was used across the entire organization.
  • Arcserve allowed us to manage the data in all our of our locations with ease.
  • Very stable product. No crashes, no rebuilds, reinstalls, etc.
  • The online community/knowledge base is lacking
  • The learning curve is a bit high.
It is well suited for an all-in-one backup solution. Also works well with Exchange.
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