Name: Arcserve Backup
Rating: 8.4 (57 reviews)
Author: Arcserve

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Streaming Analytics

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Crypto Asset Management

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Debugging

Edge Computing

Event Monitoring

Fraud Detection

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

License Management

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

NoSQL Databases

Packet Analyzer

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

WAN Optimization

Web Content Filtering

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales

Microsegmentation

Security

Animal Shelter

Animation

Computer-Aided Design (CAD)

Construction Management

Debt Collection

Tax Practice Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

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Arcserve Backup has proven to be a reliable and versatile solution for a range of backup and data protection use cases. Users have successfully utilized Arcserve Backup UDP as their primary image-based backup and data protection solution. They have also found value in Arcserve Cloud Direct as a secondary offsite cloud backup solution. Additionally, organizations have switched to Arcserve Backup and Replication to improve backup functionality and replicate their live environments.

The flexibility of Arcserve Backup is evident in its ability to handle various backup scenarios, such as a customized D2D2T three-week scheduled job for backing up multiple servers. The product offers ample options for customizing the backup process to meet specific needs. Users have also experienced significant improvements in backup performance after migrating from legacy solutions like robotic libraries or tape drives. With Arcserve Backup, the time required for backups has been drastically reduced, from 20 hours down to 45 minutes or less.

Arcserve UDP is widely deployed across data centers and branch offices, serving as a centralized backup, replication, and disaster recovery solution. It effectively protects virtual machines, physical machines, applications, and databases. Users have noted that file restores are seamless and reliable with Arcserve UDP, ensuring that critical data can be quickly recovered when needed.

One standout feature of Arcserve Backup is its ability to perform automatic disaster recovery testing. This ensures that the organization's DR strategy remains robust by regularly validating the recovery process. Furthermore, users appreciate the longevity of Arcserve Backup, as it has been a trusted solution for over 20 years.

While the user interface of Arcserve Backup has evolved over time, users find it manageable once familiarized with its layout and features. For organizations with both virtualized and non-virtualized environments, Arcserve Backup remains the go-to choice for backing up and restoring critical data across the entire organization.

Overall, Arcserve Backup has garnered positive feedback from users who value its reliability, customization options, and improved backup performance. Its versatility and ability to cater to various backup requirements make it a strong contender for organizations seeking an effective data protection solution.

Diverse and powerful features: Several users have praised Arcserve Backup for its excellent range of features. These include dedupe, high availability, disaster recovery, bare metal recovery, replication, copy-to-tape function, instant virtual machines, automatic testing of disaster recovery environments, virtual standby, automatic restore of VMs and physical machines. This wide array of capabilities allows users to address various backup and recovery needs efficiently.

Responsive sales and technical support: Many reviewers have had positive experiences with Arcserve Backup's sales and technical support teams. They consider the support staff to be helpful and cooperative when dealing with any queries or issues that arise during the implementation or use of the software. This reliable customer service contributes to a smoother user experience.

Affordable solution: Users find Arcserve Backup to be a cost-effective option, especially for smaller sites. The software provides great functionality at a reasonable price point, making it an attractive choice for those looking for a budget-friendly backup solution without compromising on performance or reliability.

Costly and unclear pricing: Some users have found Arcserve Backup to be expensive, with additional infrastructure requirements that are not always communicated upfront. 

Steep learning curve: Several reviewers have mentioned that the learning curve for Arcserve Backup is steep, especially for those who are not experienced in backup solutions. 

Lack of Linux functionality: A number of users have expressed dissatisfaction with Arcserve Backup's Linux backup functionality, stating that it is lacking compared to its Windows counterpart.

Arcserve Backup is a storage management solution  from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.

Arcserve Backup

Storage Management Software (sometimes Data Storage Management Software) gives a unified overview of managed arrays to ease and facilitate control of the individual arrays and the entire data center, private cloud, or the virtualization services for which they're being used.

CA ARCserve Backup Demo

Telecommunications

Higher Education

ICHP

Sys Admin

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Arcserve provides exceptional solutions to protect the priceless digital assets of organizations in need of full scale, comprehensive data and ransomware protection. Established in 1983, Arcserve is the world’s most experienced provider of business continuity solutions that safeguard multi-generational IT infrastructures with applications and systems in any location, on premises and in the cloud. Organizations in over 150 countries around the world rely on Arcserve’s highly efficient, integrated technologies and expertise to eliminate the risk of data loss and extended downtime while reducing the cost and complexity of backing up and restoring data by up to 50 percent. Arcserve is headquartered in Minneapolis, Minnesota with locations around the world.

Unitrends

Microsoft Windows

Veeam Agent for Microsoft Windows

Arcserve Backup 2025-10-08 14:35:09

Arcserve Backup 2025-10-13 10:50:11

Bitdefender GravityZone

LastPass for Business

Microsoft 365 Business Premium

IT Analyst II

Arcserve Backup 2019-11-20 14:52:44

Veeam ONE

Druva Security Cloud

Veeam Backup for Google Cloud Platform

Public & Private Cloud Senior Engineer

Arcserve Backup 2019-01-25 10:12:06

Acronis Cyber Protect

IT SYSTEMS ANALYST SR.

Arcserve Backup 2017-03-31 17:53:42

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Learning curve

Email reporting

Support line

System requirements

Backup jobs

Online community

Internet bandwidth

Steep learning curve

Knowledge base

Excellent performance

Disaster recovery

Virtual machines

Reliable backup

Network bandwidth

Excellent features

Backup solution

Spin up

High availability

Backs up

Track record

Home

Storage Management Software

We use Arcserve Cloud Direct as our secondary offsite cloud
backup solution.We
use Arcserve Backup UDP for our primary image based backup and data protection
solution. By using this solution, there are many advantages as well as some low points, to say so.
 Some
 of our company managed services are based upon clients running Arcserve
 Backup.

It offers excellent features like dedupe, high availability, DR, and BMR.
Arcserve Backup has many offerings to fit many business sizes and needs.
Arcserve Backup sales and technical support is good to work with.
Very nice reseller program and benefits.

They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.
To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
Depending on the add-ons, Arcserve Backup can be costly.

Arcserve Backup has had a positive impact on ROI
Data recovery and system recovery times have reduced over product upgrades and enhancements
Data recovery and system recovery takes much less downtime

We use two products of Arcservce Backup: Arcservce RHA and Arcserve Backup UDP. Arcserve Backup RHA is to real-time replication backup, Arcserve Backup UDP is periodic file or object backup. We use Arcserve Backup RHA for our databases VMs replication in case of hardware/Power/Facility failures so that we have most recent data. We use Arcserve Backup UDP for VMs, files, and any other objects that need periodic backup or anything needs recovery point other than the most recent. So far they work well and meet our requirement.

rea-time data replication
VMs, files and objects backup
Recovery point of data restoration
Partition level backup

We use Arcserve Backup RHA for database replication, but once we switch over, database SQL server level replication stopped working.

Solves that problem that we need data mirror and the switchover is easy.
For the Arcserve Backup RHA switchover may cause problems for the functions inside the database VM, for example, the SQL Server's own replication may not be working after switchover.
Solves the problem that any objects need periodic backup providing recovery point choice.

Veeam Data Platform, Veeam Agent for Microsoft Windows

We use Arcserve Backup UDP for our primary image based backup and data protection solution. We use Arcserve Cloud Direct as our secondary offsite cloud backup solution.

Arcserve Backup has many offerings to fit many business sizes and needs.
It offers excellent features like dedupe, high availability, DR, and BMR.
Arcserve Backup sales and technical support is good to work with.
Very nice reseller program and benefits.

Arcserve Backup can be costly.
To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.

Arcserve Backup has had a positive impact on ROI, as a reseller we are able to build in a healthy profit margin by reselling the product and services.
Some of our company managed services are based upon clients running Arcserve Backup.
Data recovery and system recovery times have reduced over product upgrades and enhancements, causing much less downtime.

Unitrends Recovery Series Backup Appliance

Microsoft 365 Business, Bitdefender GravityZone, LastPass for Business

Arcserve Backup is used for our daily backups and data protection.
Arcserve Backup is used for all servers and critical WS protection\BMR.
We use and resell the Cloud Direct version of Arcserve Backup for offsite and cloud storage backup options.

We have been able to recover WSs with failed hard drives using the BMR feature and recovered WS back to a date in time.
Utilizing both Arcserve UDP and Cloud Direct for a full DR solution.
Using free workstation edition for one-off WSs.

We could have images of server OS builds that could be stamped down using Arcserve Backup.
Utilizing Cloud Direct more for remote locations and users.

We were using an antique version of Symantec Backup Exec at the time and realized with our global footprint growing, we needed a superior solution that would not only provide better backup functionality but also the scope to replicate our live environment. Arcserve Backup and Replication is now used by our IT department to maintain daily backups, and also maintain replication of our physical servers to our DR site.

Cost - A very affordable solution.
Support and Sales - Arcserve has been top notch to us with the sales process and support.
Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.

Has a steep learning curve to the product, if not experienced in backup solutions.
Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.

We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.

Veeam Backup & Replication, Veritas Backup Exec and Druva inSync

Veeam Backup & Replication, Veeam ONE, Veeam Availability Suite, Druva inSync

We use Aarcserve to backup more than 10 servers with a customized D2D2T three weeks scheduled job. Our single tape drive was so small, but Arcserve has enough options to customize it to fit our needs.

Easy to use.
Simple configuration.
Easy to customize using script.

Support line just send a link so I have to research by my own.
Requires you to buy a license for every agent add on.
VMWare compatibility.

Data recovery is very nice.
Licensing goes high if you add-on the other agents.
Overall ROI is fair.

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Arcserve Backup

Overview

What is Arcserve Backup?