TrustRadius
https://media.trustradius.com/product-logos/l5/gK/T1TNR4VIITQ7.JPEGI love Arena!We are using Arena throughout our entire organization. It helps ensure all of our documentation is in one place and we know what the latest version is of the item that we are viewing.,Arena allows for easy customization and this is beneficial because the company can set up the PLM to meet their specific needs and tailor it to their business. The interface is very user friendly and this helps to eliminate the apprehension of using a system for an employee who is not a computer expert. Policies and user groups allow administrators to control what certain employees can and cannot see. This control keeps data accuracy intact and helps to create a structured approach to data acquisition.,It is difficult to move from the demo environment to the live environment when setting up the system. The data can be transferred but the specific configurations cannot. There seems to be so many options to customize configurations with the exception of notifications. It would be nice to be able to modify the automated notifications that users receive in certain cases (add additional employees to notifications, etc.). The Quality world, in my opinion, is a bit limited in how you can customize it. Notifications should be able to be sent to supervisors and other interested parties in the Training world when employees are late in completing their training assignments. Feedbacks that result in potential future enhancements have no follow up with the submitter so you never know whether your suggestions will be implemented or not.,8,Time to process a change - significantly reduced Quality of documentation - significantly improved Errors in using wrong documentation - significantly reduced,Price Product Features Product Usability,Implementation was easy and pretty painless. It took us longer than expected but it was because we wanted to set it up the right way from the get go. Our implementation support was good.Arena: An Auditor's DreamArena is used in our organization as a bundled solution for tracking change management, our QMS solutions, and training and compliance. It is used for: All item (component level up to the SKU level) documentation (phase, revision and change control)QMS from our documented procedures and processes to utilization of the Arena Quality Module for several quality templates. The out of the box templates are easy to edit and others are easy to create.Supplier management allows for rating, supplier-specific audit traceability, and quality tracking.Training is a one-stop shop that records and provides a historical record for each employee. I like that this tool allows quizzes to be added which holds the employee accountable for actually reading and understanding the material content.,Change Control allows for online CCB (no more scheduled meeting times) which is interactive and allows for a faster approval and release process. Quality management allows for identification of trends using analytics to extract the data for review. The Arena total solution moves auditors through the process in a "one-stop shop" that satisfies many areas of standard requirements such as ISO 9001 and others.,Currently, in the automotive industry components, sub-assemblies and the system level assembly must meet rigorous standards. An example would be a component that must meed RoHS 3 requirements, AEC-Q testing requirements and others. These requirements must be identified and tracked and we were hoping to use the compliance tracking to do so. Unfortunately, we are only allowed to identify one type of compliance which is identified by a green check mark.,10,When introducing new assemblies, this tool allows for fast uploads of BOMs, documentation and change control. This allows us to share that information with our suppliers as they can simply log into Arena and download the data they need to produce the product. With this process in place, we know exactly what the supplier is providing. Using Arena as a total solution, we don't have to research, purchase and use other tools that don't integrate with each other. This would be costly and add time for data reviews and audits. Love the fact that all the data is stored on servers we don't have to purchase and support and that the data is backed up and retrievable.,Price Product Features Product Usability Product Reputation Prior Experience with the Product Vendor Reputation Existing Relationship with the Vendor Positive Sales Experience with the Vendor,I have implemented Arena at companies and I have had to reconfigure implementations at other companies. I must say that for me (and I'm not a programmer by any means) it was very easy and straight forward. Always on time and the implementation team was always very helpful. We recently integrated Arena to our ERP system and the feedback I get is that it's always easier to work with the Arena team as they are very knowledgeable and helpful.,Oracle Agile PLM,Microsoft 365 Business, NetSuite, Adobe Acrobat DC,No,10,Yes,I somehow changed a setting in the administrator tool that proliferated to linked systems. My boss at the time had several complaints because of this and right before lunch (I was supposed to go out to lunch that day with friends) stopped by and told me to fix it immediately. The stress was such that I thought I was going to have a heart attack. I reached out to the support team who worked on trying to find out what I did and help resolve the issue. We were back and forth on the phone and the issue was resolved in a couple of hours. I had a couple of glasses of wine that night!Things that Arena is the best at: Implementation, Features, Ease of use, and CollaborationArena is being used by Marketing, Sales, Support, S/W, Engineering, Manufacturing. We integrated all releases and documentation, across all departments. We can access the information remotely also with our EMS (Outsourcing Manufacturing). .,Bill of Material, with all specs attached Release process (CCB, ECO process) Project mapping and Gating process Tracking by crossing any information in the database Ease of implementation, training and using the product,More ERP capabilities, so we could use 100%, for prototyping Manufacturing without using external ERP system,10,TTM- 30-50% faster NPI - 80% faster Documentation safe- 50% faster,Product Features Product Usability,The implementation process was very easy and straight forward. The implementation specialist Mike Sullivan made the process so easy, he could answer our question on the spot. 80% of the job, was changing the bad habits within our company.,,Agile CRM, Infor Product Lifecycle Management, Siemens PLM SoftwareArena provides a scalable and customizable PLM experienceArena is used across our organization to store our configuration data and to communicate to our internal and external customers.,Allows for customization of configuration data to aid in locating items and to encourage component reuse. Supports a consistent change management system to ensure changes are effectively and consistently communicated to all stakeholders. Tracks data history and BOM configurations for reproduction of build configurations. Provides visual redline changes to clearly define updates to BOMs. Configurable licenses to allow for appropriate access for a variety of users. Supports communication with contract manufacturers with the ability to share data.,We would like to see more options for the admin to do updates or exports of the configurations of our workspace to view categories/attributes in a spreadsheet all at once. Also to view licenses and policies of our users. I'd like to see the supplier custom attributes expanded to be able to support multi-select dropdown, similar to what you recently created for Items attributes. We are anxiously awaiting the ability to customize the "supplier rating" field to something other than "approved/disapproved/unrated.",10,Arena has helped with the integrity of our data and how it is communicated externally and internally (reliability/quality). It helps track our build configurations and the progress as we move through NPI. It has saved us considerable time in reusing compliance information, which is required at production launch.,Product Features Product Usability,Did not deploy Arena at my company. Deployed it at my previous employer, however. We continue to work with Arena on system updates—the support has been outstanding.,Arena implementation better than my expectations!We use Arena for all of our BOM management. It is used across the entire organization. All part numbers, bill of material revision control and engineering change orders are managed using Arena. Using Arena allows us to give all our employees visibility to changes and ensures all employees are using the latest revision of the files associated with any part number.,Implementation of the product was fantastic. We worked closely with our solutions architect and he trained the team to understand the product fully. During the first part of the project, it was overwhelming learning all aspects of the product. We wondered why he could not just move all the information from our old system to Arena. As we moved through the process and the team had a better understanding of the product, it was apparent why Arena equips the user with the knowledge and wants them to be the experts in Arena. At the end of the process we were experts in the product and could fix issues ourselves and understand how we could better use Arena to manage our parts. Arena has not had any major bugs or issues with their software. The product works as documented and designed. The help videos and documents are very helpful and easy to access by anyone in our organization. They can help themselves, rather than relying on IT support.,There were a few fields that we could not modify. They were standard fields that Arena would only allow specific data. It would have been nice to be able to modify the field and customize as we wished. We wish there was a shared user license. There are some users that might only use the product once per month. It would be nice if they did not need to hold their own user license to access information. When approving changes or requests, or completing a task in a project, it would be nice if the system automatically notified all down stream users with open items that the task was completed.,10,We heavily rely on Arena for our NPD. When we participate in our yearly audits, we no longer need to dig through paper files or hard drives to find sign-offs of gate reviews or changes. Everything is electronically captured and the timeline is visible to stakeholders in the NPD process as well as our outside auditors. This saves time during the sign-off process and the audit. The quality of the product has seen improvement as well. The latest revision of the BOM is always visible and the user has access to see if there is a working revision and if changes are in progress. If engineering sees there is a working revision, they may add a cost reduction to the next BOM changes, so we can implement all changes at once, instead of multiple changes and releases.,Price Product Features Product Usability,Arena was easy to deploy, and we had a fantastic system architect that walked us through and trained us through the entire process. We defined the timeline we wanted for the implementation and transition and he helped us achieve those goals and stay on track. He was there the entire process and even after implementation to help us understand the best way to track and store data and files.,Agile CRMArena is a powerful tool for our businessWe store all of our PLM data in Arena. We control our BOMs and Drawings with ECOs and use the approval process to get approval from stakeholders in 3 different countries. We have quality data and use it for storing all technical reports.,Searching. The advanced search is very flexible yet guided to narrow down a search to a short list when you are trying to find something Our migration from Agile and Parts and vendors was complex, but well supported. The transition team met with us weekly and responded quickly to our concerns and issues. Our experience may have been extreme, but Arena stood by us and helped us navigate many tough situations. Administering and reconfiguring the database is very straightforward and quick. I love the fact that an Engineer can come to me and say, "I need this new parameter for a capacitor" and I can resolve his request in 2 minutes.,I find it frustrating that the filtering or logic for searches and for reports is different. A database query is a database query and I should have the FULL range of options (like looking for NULL values) everywhere, or using NOT in search logic, or using OR in search logic (available sort of, with the ANY search, but not in Reports) Extracting reports from the Quality world is very awkward. Because the details are stored with the field name in a long list, there should be CROSSTAB QUERY functionality built in to Arena that will allow me to extract data in a tabular format instead of a long list of different fields and data. [I currently have to take the output from Arena and put it into MS Access where I perform a CROSSTAB QUERY to reformat the data to a grid with each field in a different column. I would really like to see the functionality (well controlled) to allow Attributes to be DECOUPLED from Revisions, like the recent addition of Cost. I would like to be able to have an Inventory qty attribute for each of my factories, so that the Engineers have some sense of what is on hand when obsoleting a part. It goes beyond that and My intent is to have weekly uploads (refreshes) of Inventory data from the ERP systems used in our different facilities into Arena, where more people in the organization have access.,9,Since we haven't introduced a product, this is a difficult question to answer with a useful number. I can say that Arena has become a tool that everyone in the organization counts on and is the first place to look for anything.,Price Product Features Product Usability Vendor Reputation,It was difficult for us, in part because we had SO MUCH data to migrate from Agile, both in classic PLM (BOMS & Drawings) info and in quality data. It took us over a year, and we wildly exceeded the scope in the original agreement, but Arena honored it and worked with us, finding bugs in their migration tools along the way. There were 3 different times when our migration was held up because the Arena in house tools had issues or limited capabilities which needed to be added or fixed before we could continue. I'd like to think that we contributed to smoothing out the migration for many other companies because of the complexity of our migration. We were very well supported. Mark Andres was the lead engineer in getting us through the migration and he was great to work with and I really felt like he took the time to understand our needs and represent us to get what we needed. My understanding is that normal migrations take 3-4 months, so our 1 year+ was a serious outlier. We never felt unsupported or ignored.,,Microsoft Access, Microsoft 365 BusinessHelped us Improve our Change Control processes tremendously!Arena is being used primarily by our Product Development/Engineering organization for document and product design change control. We do have other read-only users throughout the organization (especially in Customer Service) that can access documents by clicking on Arena smart links that are copied into other applications, such as into our ERP system. We also have an API integration running between Arena and our ERP system NetSuite, to assist in automatically creating items and BOMs in NetSuite as they are released or revised from Arena.,On many screens, there are multiple options to do other things, such as attach items just created to requests or changes. Each screen has a lot of buttons or commands that can be executed from there, rather than going back to another screen to start doing something else. The Bill of Material expand/collapse options are very useful, and the ability to see at a glance whether items have other pending changes is great. It helps us either consolidate several changes or process them in a specific order as may be appropriate. The request and change worlds are easy to use and configure. We have reduced our engineering change cycle time using these features.,The Reporting module is seriously limited, and really only allows the reporting of rather basic information and from only one module at a time (for example, I have to pull data separately from the requests and then the changes module), then link resulting spreadsheets together to get overall cycle times for our engineering change control process. The Help system should be improved with more details. For example, a recent new feature of using multi-select attributes should be explained in the help section and examples described on how to import data to multi-select attributes. For PDX exports of changes, the FILTER option is still not available. This is very valuable to my company to allow us to filter out files/items contained in changes that are for internal consumption only, that we don't want to share with external parties. The API integration capability is under considerable scrutiny at my company. We deployed it to integrate with our ERP system and it has been a disappointment, to say the least. Not reliable. It takes too long before data transfer can be verified. We are currently considering other options.,7,Our NPI time has been reduced significantly, as compared to doing manual engineering change orders. We are more able to keep the required documentation for new products on the same timeline with our actual process (ie, having revised/changed drawings available before the start of tooling or pilot). Document extraction and delivery to outside suppliers is also more productive/timely, and we are more assured of providing the current revisions.,Product Features Product Usability,Agile CRM,NetSuite, Microsoft Office 2016, MS SharePoint, Adobe Acrobat DCArena is a great place to start, and possibly the last place you need to goWe are a large company with multiple Business Units, each business unit either uses Arena or will be using Arena. Each business unit has some different business problems being addressed by Arena. Some utilize the Quality module to address there quality process and data collection. Most use Item / BOM / Sourcing / and Change management to address data accuracy, and the complete Data lifecycle management. As well as, having ONE true data source that is easy to access ALL product data and change history in one location. We also integrate our Arena system to Oracle R12 EBS. Arena is a much more user friendly data source.,Item and BOM management Configuration control / Change management Quality process, action/response reporting and collection Collecting and Reporting on Compliance - RoHS / REACH / Conflict Minerals / etc...,Admin access - needs to be 2 levels so that some users can create accounts, but cannot do system configuration or configuration changes. And / Or, that you can set what workspaces an Admin has access to Administrator - Settings: I manage multiple workspaces for several business units. I would like to be able to go into Settings and make changes to multiple workspaces, by using the "Change Workspace" functionality in Settings. However, that does not work properly. I am forced to "Return"to the active workspace, then choose another Workspace, then go back to Settings (for each workspace I need to make changes in). This is very cumbersome and inefficient when needing to make changes to multiple workspaces. History - It would be nice to see the actual history of "Who" has made modifications to a Unreleased and Working Revision. Currently, it only shows the last person and not a running log. There are more things, but this form seems currupt,9,This form .....Irrespective of Arena, we have not looked at ROI. Also, I believe that the people that first started setting up Arena at Novanta made some very poor choices that are causing us pain points. Again, these choices are not a reflection of Arena as a company or as a PLM system. Unfortunately, the Oracle EBS team was in charge of the Implementations / System Configuration. Even though the Arena SA strongly recommended they NOT do some things, they did them anyway. These configuration choices have caused more work and cycle time rather than less, in many cases.,Price Existing Relationship with the Vendor,Again, I was not here for the initial implementation. However, we have many business units and continue to do implementations. I think that for the first real implementation done by Novanta, Arena SA was pushed out for the major part of the implementation, and replaced by your Integration partner Triniti. Triniti stated they could do the system configuration and data loads...big mistake. Triniti DOES NOT have the proper training or knowledge to be doing that portion. Therefore, bad decisions were made by Novanta as Triniti does not have the "Best Practices" experience that Arena has. Moving forward, I am trying to use the Arena SA team as much as possible. They have the experience needed to truly do a proper implementation...that is my experience with Arena and the internal team members.Arena is great and the organization is easy to work withWe use Arena as our DHF and it is used by everyone in our organization. We use this to generate all new part numbers, all BOMS, all ECOs, and used for documents from training on QS to documentation to assemble our products and used by select vendors to build assemblies for us.,Arena's access policies do a very good job of limiting what my users can see and do very effectively. Arena does a very good job of communicating changes that are going to occur in their software and when necessary online training for each new release. Arena's customer success personnel are very helpful and they get respond back to you in a very timely manner (at least our company's contact does).,Although Arena has vendor access it is at times very time consuming to set up access to all the parts that they can see (large new assemblies in particular). When very small errors occur during a change (ones that wouldn't affect the content that was approved by the approval group) it would be nice to be able to have a super user that can correct these. All items and fields on an ECO are locked down once a change is routed for approval. It would be nice to have some fields on a change available to edit for users on the approval group and have the materials disposition open to update these for the approval group's area of interest. These changes would also need to be able to have the approval group a tiered concept vs just one whole one.,8,Arena provides the DHF for our medical device products. If we didn't have Arena's PLM this would be very difficult to manage and would be costly to do offline. Arena's Training module has taken the spreadsheets and personal emails out of the hands of QA and has freed up the personnel to do the things they need to, to work on activities that help to improve and ship our product in a more timely fashion. Arena has an open API and can automatically create and or move the data into or out of the system to another system like Solidworks or an ERP (ones that also are on the cloud).,Price Product Features Product Usability Existing Relationship with the Vendor Third-party Reviews,I was not part of the implementation team as it was implemented before I joined the company. We are a start up so I would imagine there was not a lot of data to load only choices on how to use it and what that configuration would look like. I can't comment on any other aspects of this.,Arena ReviewWe have all of our drawings, bill of materials with cost, supplier information and ECNs. Information is shared with production, supply chain, customer service, and quality.,Maintaining BOMs with costs. Excellent training Having all drawings, BoM's and supplier information located in a single location.,Make it easier to add and remove users.,8,Arena has made it easy for manufacturing, supply chain, engineering and quality to locate drawings, BOMs and costs located in a single place.,Product Usability,Implementation went fairly well, and deployment went well. The implementation team was easy to work with and explained the system, they worked with us to make sure we fully understood the capabilities of Arena.Arena PLM System Feedback For Perspective UsersArena is currently used as hardware product lifecycle management tracking system. We use Arena to track hardware design, development, manufacturing builds, tests and monitor quality processes. Arena allow us to collaborate with suppliers and vendors to manage material. We also use it to manage products' certifications/compliance documentation.,Data is stored on the Cloud. Data retrieving is responsive and convenient. Supplier access for collaboration Does not require high level of maintenance,One of the major features an account admin should have is the ability to perform edit during ECO/ECR change review. It is a risk but the account admin should have the ability to determine the risk and update without rejecting the ECO in review with minor changes. Core default attributes are so generic and cannot be modified (renamed) to complement new custom attributes. Limit number of characters for custom attributes. I believe currently the maximum is 1000 characters. In several areas, the Arena system lacks the tracking history of activities of all Arena users. Examples: changes to requests and changes (ECR/ECO/FSR), users submit comments, emails notifications from analysts to suppliers, etc. Tracking users account history currently is limited to 6 months,8,The cost to use and deploy Arena is low cost relative to other PLMS. Thus far, Arena gives us the ability to store critical data, track the changes and manage the hardware configuration effectively. We have not encountered application down time which is important to our operations.,Price Product Features,Thus far I am pleased with some of the new features/modules being added to our Arena application suites. I have not had a lot of issue during implementation. The technical support has been great. What's not available in documentation has been complement with the tech support and solutions team.,Arena - CM to Grow WithArena is used across our entire company for engineering and product documentation CM control and supplier revision control coordination.,Comprehensive - We have not yet come across an issue where Arena did not have a solution. Flexible - We are able to build custom Attributes into our records to match our execution model.,UI is not intuitive - User flow is not intuitive or similar to comparative tools or standardized tools. User interaction buttons are not consistent in location and descriptions are not effective in conveying interaction effects. Having said that, once you get past the learning curve the flow/interaction does make sense and becomes less frustrating.,7,We implemented Arena as our first CM control system, so the impact is consistent with all of the advantages of CM and revision control where previously there was only user discipline. We tried to use Arena for Project/Program Management but went with another tool for its advanced integration capabilities.,Price Product Features Product Usability,Implementation time was as expected. Data transfer into Arena was the most time consuming and exhaustive effort. Getting users up to speed is still an ongoing effort. The implementation team did a good job with the large amount of data and custom configuration.,Agile CRM,Smartsheet, Epicor Eclipse, Phocas Business IntelligenceArena has been great fit for our growing companyWe have used Arena since 2002... first in the US. It is now used in multiple sites round the globe... in the US, Mexico, China, Thailand, India, UK, Slovakia, Czech, etc. It is our primary tool to manage PLM, engineering changes, sharing of data with our suppliers, quality, and program management.,Integration of suppliers, from around the world, into our processes. Management of engineering changes. Project management - we all have the "same version of the truth" for the status of a project.,Improved integration of Arena to native CAD Improved integration of Arena to ERP,9,Because we can easily share data with our supply base, we are able to more quickly and effectively respond to a customer's RFQ. (this would address "time to market") Being able to connect with suppliers around the globe allows us to consider more suppliers, and potentially more cost effective suppliers. This allows us to quote a more competitive price to our customer. Use of the PLM, Quality, and Projects tools allows us to more effectively manage projects. We are all working with a "single version of the truth." Our team members do not have to search for data - because it is all located on Arena.,Price Product Features Product Usability,It was very easy to deploy. And it is easy to customize for our use. It was implemented on time. We have always had good interaction with the Arena team members.,Siemens PLM software,Microsoft 365 Business, Adobe Acrobat DC, Evernote, TodoistRelatively New Arena User's ExperienceArena is used mainly for corroboration between engineering and manufacturing organizations for the fabrication of items that we design.,Keeping a snapshot of a particular assembly of parts at a given moment in time is the main function that we rely on from Arena. Arena helps us build a library of parts that can be searched and cataloged properly,Navigation is still a task that requires power-user level of understanding. I would love a simpler way to see a clearer picture of my products, perhaps even a top-down diagram for each product, and an easy way to find the top level of each.,7,We are still relatively new with using Arena in our business, so it's hard to quantify the impact.,Product Features Product Reputation Prior Experience with the Product,Implementation has been an ongoing process as we attempt to iron out the kinks and cover the more unique situations as they come up. Honestly, it hasn't been a great experience as it has been difficult to find features that should just be easy to use. An example is rolling a change up the assembly tree was not nearly as intuitive as with most other versioning software, so it took quite a bit more of a learning curve.,,Dropbox Business, Apache SubversionArena, it does more than I need.It is used by a single team, the engineering team, to manage BOMs and AVLs. The rest of the business uses Windchill for document management and as a pseudo-PLM. QAD and SAP are used as ERP.,Pulling information from parts vendors such as Digikey and mouser Managing 1: many part relationships Change management,Formatting BOM exports. Today, there is no way to export a BOM that looks like the sourcing view of the BOM in Arena Having different revisions of a component in different BOMs. To my knowledge, there is no way to have rev 1 of component A in one BOM and rev 2 of component A in a different BOM,8,It is difficult to quantify, most likely it has been realized in the cost of quality.,Product Features Product Usability,Hmmm, the implementation team was helpful and did transition a lot of our information over to the new system. We underestimated how much clean up to our documentation would be needed due to years of bad record keeping. Arena shined a light on our dirtiest corners.,PTC Windchill,PTC WindchillArena SolutionsI set up Arena so that we have a centralized area to store and control documents for quality documents, drawings, operation documents, and supplier information. It is currently being used across the whole organization (R&D, operations, quality, and supply chain). The business problem that it addresses is keeping documents updated and aligned. There is only 1 current document and approved document. Any other document is not valid unless uploaded and approved in Arena. Also, for supply chain, the item master is very useful in controlling Bill of Materials for each product when set up correctly. Data can easily be exported and reviewed.,BOM control Controlling approved documents to make sure everyone uses the most current approved file. Quality control Data Export,Takes a long time to set up. Must enter BOM in 1 item at a time. Don't have full control. Must use Arena support to control back end.,9,For new product development, keeping drawings up to date and file sharing. Supplier information and cost roll up. BOM control.,Product Features Analyst Reports,It takes a while to implement and upload each file one at a time. You have to enter in each BOM item, upload each file, and type in each supplier detail separately.,QAD,QAD, Microsoft 365 Business, Oracle JD Edwards EnterpriseOneArena, The Essential Electronic Design AssistantMy company needed a tool for managing its database of bills of material and their electronic components that enables us to perform the following functions: 1. Maintaining the approved vendor list for each component. 2. Generating BOM on demand by directly interface with our CAD system. 3. Collaborating design effort between different engineering departments for optimal design cycle. 4. Sharing information between cross-functional teams for project planning/executing with efficiency.,Providing means of generating accurate PCBA BOMs from our CAD system. Keeping track of our electronic component approved vendor list.,We have yet figure out on how to make BOM item numbers non-consecutive, e.g. 5, 10, 15, 20 vs. 1, 2, 3, 4, due to the dynamics of our business requirement. The skipping of item numbers allows space to add new items without reassigning item numbers for existing components therefore minimizing document/drawing update.,8,As mentioned earlier, Arena enables us to better collaborate design efforts and optimize product design cycles that result in better NPI to production transition and more efficient product design and launch cycles.,Product Features Product Usability Product Reputation Third-party Reviews,As mentioned in last question, the implementation team mainly consisted of Doug Johnston performed an outstanding job at helping us to integrate our electronic CAD system with Arena and bringing up our electronic component database which had truly shown Arena's useful capabilities. We were extremely satisfied with the Arena implementation team.,,Atlassian Confluence, Microsoft 365 BusinessSmall company review of ArenaWe are in the process of launching its use within the Ops department and expect to roll out to the entire organization. We have challenges with the following and expect Arena to address all these areas: - Product information not housed in a central location, accessible by all - Changes not tracked or tracked in a timely manner to suppliers, internal team - Constant changes to product definition and costs without visibility to stakeholders - Individuals not held accountable to deadlines, tasks that affect others,"Where used" function in the bill of materials is a fast way to see the impact of any change "Compare" function in the bill of materials is a convenient way to pick out the differences across SKUs that look the same at the top level Search capabilities are robust. If you know how to use them, you can locate anything.,Maybe I just haven't discovered it, but I want to be able to capture the cost by supplier for each item, and have it roll up to the top level total cost of goods for a finished product. It is too easy to have duplication of parts or files which causes clutter. A person has to know exactly how to find something to add to a BOM. It is too easy to conduct a search poorly due to lack of knowledge, assume the part/file doesn't exist, then create duplicates for no reason. Email messages that deploy to Approvers, etc. are rudimentary and not easy to read. It is a turn off for people who expect HTML, visually pleasing email messages. If not easy, familiar to read, they will not spur quick action.,9,None yet,Price Product Features Product Usability Prior Experience with the Product Third-party Reviews,We've not yet fully implemented but I think it will be because we have expert users who can tell people exactly how to find what they're looking for.,,NetSuiteGreat Product - Needs PolishingWe are using it in the manufacturing control process of ME and EE.,Syncing between CMs in Asia and our ME and EE departments here in the States. Documentation of rev control and file management.,I'd like to have control of what columns I see and the order in which they are arranged. For instance, on a BOM the item PN and description are next to each other which is standard but the item quantity is on the opposite side of the screen. The PN and quantity are the most important pieces of data on the screen so it is not useful to have them one foot apart. Most of my users have complained about this. Reports could be easier to use and more dynamic. This may be my inexperience with them but I and my team have a lot of trouble getting the report to pull the correct data.,9,Arena has helped greatly with the organization, documentation, and communication within our company and CMs. But because we are a new company and an even newer user of Arena I can't speak to this question yet.,Price Product Features Product Usability Prior Experience with the Product Existing Relationship with the Vendor,As we were new a new company and first to market the implementation of our product and thus Arena was delayed. Arena was pretty simplistic to deploy with the help of our implementation person. The delays were on our side only.,,Expensify, Adobe Illustrator CC, Salesforce Service CloudArena PLM ReviewArena is being used across the entire organization including field operations and select external vendor partners to communicate engineering and documentation changes. Our organization has multiple locations across the country and Arena (as a cloud PLM) provides for an easy and very effective means of communication.,One of the benefits of using Arena is that it is a cloud based PLM system which allows you to access it from anywhere when needed and is supported by different devices such as an iPhone or iPad. Another benefit of using Arena is its ease of use. Arena is intuitive and any new user should be able to learn his/her way around the system after learning some of the basic commands and navigation features. Arena is also a flexible system with respect to revision control. The user is able to manage revision control as needed for a part or assembly and is not automatically set as with other PLM systems.,I have no examples to write about at this time.,9,I don't have hard numbers but it is a vast improvement from the previous process which relied on a paper trail and email to manage engineering changes and NPI.,Price Product Features Product Usability Positive Sales Experience with the Vendor,Arena was implemented a year before I started here but from what I understand it was easy to deploy and it implemented on time. We had a very able implementation manager that put in place all the necessary procedures and had all the necessary inputs from the different functional groups within the organization.,Adobe Acrobat DCArena - a pretty good tool.We use Arena to document our parts & processes, primarily in the engineering area. We are including more departments to encompass the design, validation and production functions, as well. We have recently implemented forms in the Quality module to track our design/validation processes. Historically, this has just been a parts & process repository for the engineering team.,We can now link our quality process results to parts. This helps when looking at revisions and releases. Arena is flexible in allowing creation of items and naming conventions. The quality module, while still a little clumsy, provides a good place for creation of forms and procedures.,Arena is not the most intuitive, especially where users are promoting a request - the option to "raise an issue" is not easily seen or discerned, causing users to simply comment when they really mean to raise an issue. This process is a little clumsy. Adding a document to a signed-off quality process is either clumsy (need to re-validate or do proxy validation after re-opening the process), or sneaky, by going in and replacing the document associated with the file number. Sometimes, we just need to add a forgotten document.,8,I cannot address these issues. Arena has not been used extensively enough by the entire organization to measure this.,,I was not part of this experience. Arena has been in use at my current company for many years. The revision roll-out webinars, however, have been very useful, as are the training videos.,Arena Sets Me Free!Currently used for Engineering only for BOM and drawing control. Plans to implement across multiple departments have been examined but not yet accomplished due to evolving priorities. Primarily, Arena has addressed the issue of efficiently managing multiple configurations, while referencing a single drawing. Our previous system compelled us to fully document tabulations causing massive redundancies.,Allows use of alpha-numeric part numbers, allowing product structures to be built top down. Efficient supplier tracking. Ability to assign multiple suppliers to single component or SKU as needed.,A bit complex, it seems to me Arena was designed for PCBA's, but it does for us quite nicely. Arena logs out automatically, if there is a setting for that I have yet to find it.,9,Unfortunately, my position does not enable me to quantify ROI impact, only that there is a demonstrable improvement on product development timelines. Our department has been downsized considerably however we have been able to maintain a high level of productivity.,Product Features Product Usability Positive Sales Experience with the Vendor,Our implementation experience was a good one, Gururaj was immensely helpful in making our transition and training a positive experience.,Arena is a great, easy-to-use PLM system.Being used as a PLM system, mostly for engineering and operations. It's setup for the entire organization but few outside of engineering or operations use the system. Arena helps organize the release and change of our products, which are comprised of over 700 parts.,Mostly intuitive menu-driven structure. Ability to save a lot of information in a central location. Flexibility on how to organize information.,Sometimes the menu-driven structure requires too many steps and layers, making data entry time consuming or hard to find. Customer service could be better. Last time we requested tech support, our sales representative seemed somewhat impatient and uncooperative. Afterwards, we have been avoiding customer support. Training workspace should have a large watermark on the screen or something else that makes it evident that you are not working in the official work space. On a few occasions, colleagues, including myself, accidentally signed into training work space without realizing it. I was afraid we lost months of important data. An internal,network backup. The cloud based system is usually nice, but we lose access to important i nformation during internet outages. We lose internet about 2 hours a week.,9,Improved troubleshooting because we can archive support data or development history. Hard to quantify benefit. Improved time to market by allowing engineering to share information with operations . Hard to quantify benefits.,Product Features Product Usability Product Reputation Third-party Reviews,Our support at Arena was generally good. Our latest interaction was less positive.ARENA - best PLM systemWe use Arena for the whole company. Most everything is now electronic since switching to Arena. BOMs, specs, design history file documents (test reports, software docs, etc.). The entire company has instant access to the documents. We easily provide our vendors with BOMs, etc for purchases. ECO review is seamless, our ECO turn around time has decreased. In addition, our customers want to approve certain documents and we can easily provide them (via license) access to certain documents. We no longer have to put a package together to send via email or have them come into our office for signature (as we used to with the hard copy/manual system).,BOMs - very organized, you can see changes from previous BOMs (via the redline system). Parts are linked to their sources, where used, etc. Attributes and search - we can call up Design history files for a single customer. During 3rd party audits, our documents are right there, no searching through binders. Training program - with the quiz at the end - we now have that quality requirement of "verification of effectiveness." Customer service is outstanding. Any time I have a question, a response is provided usually within 4 hours!,The ticket process - I have not tried it enough to comment on it too much, but when I did try it, it seemed very tedious.,10,Decreased the labor cost of engineering change orders by 50% Decreased the time for document retrieval for 3rd party submittals by 65% (already in Arena - no need to search binders, scan, email, etc.),Price Product Features Product Usability,Implementation was easy. Arena took care of everything - it was seamless. They came to our office and "held our hands" through the whole process. It could not have been any easier. We were very apprehensive - but it went so smoothly.,IQSonar,Fishbowl Manufacturing (FBM), QuickBooks Enterprise SolutionsGood for a permanent solutionArena is used as our PLM system for development and release of our products. It is used by our engineering, product management, and quality departments to manage the product lifecycle and to document approvals for release. It also contains our technical documents and manuals for each revision. We use a custom solution to integrate Arena into our Netsuite ERP system.,Arena makes it easy to document the product development. Users can easily look up revision information and the system is user-friendly. Submitting approvals is simple and email notifications are well implemented. System comes with reports and can be customized to meet the user's needs.,Exporting from Arena is extremely complicated. Online help does not describe the process. Even with assistance from the Arena support, it is still difficult to export a list of all released BOM information. The format of the export is not configurable, there are no field delimiters in CSV, and the export requires modification as the items are listed in order, but do not have any reference to the parent in the child lines. Support does not have any more tools than you have. Therefore, if you cannot do it using Arena's interface, it cannot be done. Support can only help to do what is allowed by the interface. No way to delete anything. Ever. You cannot have support do this either, because they do not have any other tools than what you have.,7,I am not qualified to comment on the ROI. I know that it has worked well in an environment which is geographically split all over the globe.,Price Product Features Product Usability Third-party Reviews,I was not involved with the initial implementation. However, the ERP implementation took several months and we had to hire a contractor to do it. The solution relied on exports from Arena and complex scripting within our Netsuite ERP system. It is unclear whether the long lead time was the fault of Arena or if it was a bad contractor. However, it was made plain AFTER the system was in place that there was no pre-built solution to handle the Arena to Netsuite connector.,
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Arena
174 Ratings
Score 7.8 out of 101
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Arena
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Score 7.8 out of 101

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Christine Pompa profile photo
June 28, 2019

I love Arena!

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Arena throughout our entire organization. It helps ensure all of our documentation is in one place and we know what the latest version is of the item that we are viewing.
  • Arena allows for easy customization and this is beneficial because the company can set up the PLM to meet their specific needs and tailor it to their business.
  • The interface is very user friendly and this helps to eliminate the apprehension of using a system for an employee who is not a computer expert.
  • Policies and user groups allow administrators to control what certain employees can and cannot see. This control keeps data accuracy intact and helps to create a structured approach to data acquisition.
  • It is difficult to move from the demo environment to the live environment when setting up the system. The data can be transferred but the specific configurations cannot.
  • There seems to be so many options to customize configurations with the exception of notifications. It would be nice to be able to modify the automated notifications that users receive in certain cases (add additional employees to notifications, etc.).
  • The Quality world, in my opinion, is a bit limited in how you can customize it.
  • Notifications should be able to be sent to supervisors and other interested parties in the Training world when employees are late in completing their training assignments.
  • Feedbacks that result in potential future enhancements have no follow up with the submitter so you never know whether your suggestions will be implemented or not.
I think Arena is very well suited for manufacturing document control, change management, etc. I think it is lacking in the projects for true project tracking - it seems to be clunky.
Read Christine Pompa's full review
Cindy Lalowski profile photo
June 28, 2019

Arena: An Auditor's Dream

Score 10 out of 10
Vetted Review
Verified User
Review Source
Arena is used in our organization as a bundled solution for tracking change management, our QMS solutions, and training and compliance.
It is used for:
  • All item (component level up to the SKU level) documentation (phase, revision and change control)
  • QMS from our documented procedures and processes to utilization of the Arena Quality Module for several quality templates. The out of the box templates are easy to edit and others are easy to create.
  • Supplier management allows for rating, supplier-specific audit traceability, and quality tracking.
  • Training is a one-stop shop that records and provides a historical record for each employee. I like that this tool allows quizzes to be added which holds the employee accountable for actually reading and understanding the material content.
  • Change Control allows for online CCB (no more scheduled meeting times) which is interactive and allows for a faster approval and release process.
  • Quality management allows for identification of trends using analytics to extract the data for review.
  • The Arena total solution moves auditors through the process in a "one-stop shop" that satisfies many areas of standard requirements such as ISO 9001 and others.
  • Currently, in the automotive industry components, sub-assemblies and the system level assembly must meet rigorous standards. An example would be a component that must meed RoHS 3 requirements, AEC-Q testing requirements and others. These requirements must be identified and tracked and we were hoping to use the compliance tracking to do so. Unfortunately, we are only allowed to identify one type of compliance which is identified by a green check mark.
I would highly recommend Arena for any small startup up to a well-established company. Arena is very price competitive, easy to configure, and user-friendly. Arena integrates nicely to any existing ERP software or can be linked later in the process as needed.
Read Cindy Lalowski's full review
Jean Villers profile photo
August 06, 2019

Things that Arena is the best at: Implementation, Features, Ease of use, and Collaboration

Score 10 out of 10
Vetted Review
Verified User
Review Source
Arena is being used by Marketing, Sales, Support, S/W, Engineering, Manufacturing. We integrated all releases and documentation, across all departments. We can access the information remotely also with our EMS (Outsourcing Manufacturing).
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  • Bill of Material, with all specs attached
  • Release process (CCB, ECO process)
  • Project mapping and Gating process
  • Tracking by crossing any information in the database
  • Ease of implementation, training and using the product
  • More ERP capabilities, so we could use 100%, for prototyping Manufacturing without using external ERP system
I believe it’s suitable for all scenarios
Read Jean Villers's full review
Julie Toscano profile photo
June 27, 2019

Arena provides a scalable and customizable PLM experience

Score 10 out of 10
Vetted Review
Verified User
Review Source
Arena is used across our organization to store our configuration data and to communicate to our internal and external customers.
  • Allows for customization of configuration data to aid in locating items and to encourage component reuse.
  • Supports a consistent change management system to ensure changes are effectively and consistently communicated to all stakeholders.
  • Tracks data history and BOM configurations for reproduction of build configurations. Provides visual redline changes to clearly define updates to BOMs.
  • Configurable licenses to allow for appropriate access for a variety of users.
  • Supports communication with contract manufacturers with the ability to share data.
  • We would like to see more options for the admin to do updates or exports of the configurations of our workspace to view categories/attributes in a spreadsheet all at once. Also to view licenses and policies of our users.
  • I'd like to see the supplier custom attributes expanded to be able to support multi-select dropdown, similar to what you recently created for Items attributes.
  • We are anxiously awaiting the ability to customize the "supplier rating" field to something other than "approved/disapproved/unrated."
We have struggled with cost and have tried to push Arena the best we could for as long as we could using the "quotes" tab in Arena. We have finally reached a point where we had painted ourselves into a corner and now have to back out of that, as Arena is not intended to be used to manage cost. It would be nice, however, since Arena supports "Split," if Arena could also do a blended cost calculation at the item level as well. Arena has been able to support our evolving processes. I have not found a scenario that Arena cannot support our process. It is customizable and tailorable and scalable.
Read Julie Toscano's full review
Ginger Butz profile photo
October 12, 2018

Arena implementation better than my expectations!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Arena for all of our BOM management. It is used across the entire organization. All part numbers, bill of material revision control and engineering change orders are managed using Arena. Using Arena allows us to give all our employees visibility to changes and ensures all employees are using the latest revision of the files associated with any part number.
  • Implementation of the product was fantastic. We worked closely with our solutions architect and he trained the team to understand the product fully. During the first part of the project, it was overwhelming learning all aspects of the product. We wondered why he could not just move all the information from our old system to Arena. As we moved through the process and the team had a better understanding of the product, it was apparent why Arena equips the user with the knowledge and wants them to be the experts in Arena. At the end of the process we were experts in the product and could fix issues ourselves and understand how we could better use Arena to manage our parts.
  • Arena has not had any major bugs or issues with their software. The product works as documented and designed.
  • The help videos and documents are very helpful and easy to access by anyone in our organization. They can help themselves, rather than relying on IT support.
  • There were a few fields that we could not modify. They were standard fields that Arena would only allow specific data. It would have been nice to be able to modify the field and customize as we wished.
  • We wish there was a shared user license. There are some users that might only use the product once per month. It would be nice if they did not need to hold their own user license to access information.
  • When approving changes or requests, or completing a task in a project, it would be nice if the system automatically notified all down stream users with open items that the task was completed.
I work for a contract manufacture and we use Arena for all changes to BOM. This is helpful for customer owned designs and our in house designs. Any company that needs to keep tight revision control of a product should use Arena. It also gives approved employees access to files and documents important to the product.
Read Ginger Butz's full review
Alex Charney Cohen profile photo
October 05, 2018

Arena is a powerful tool for our business

Score 9 out of 10
Vetted Review
Verified User
Review Source
We store all of our PLM data in Arena. We control our BOMs and Drawings with ECOs and use the approval process to get approval from stakeholders in 3 different countries. We have quality data and use it for storing all technical reports.
  • Searching. The advanced search is very flexible yet guided to narrow down a search to a short list when you are trying to find something
  • Our migration from Agile and Parts and vendors was complex, but well supported. The transition team met with us weekly and responded quickly to our concerns and issues. Our experience may have been extreme, but Arena stood by us and helped us navigate many tough situations.
  • Administering and reconfiguring the database is very straightforward and quick. I love the fact that an Engineer can come to me and say, "I need this new parameter for a capacitor" and I can resolve his request in 2 minutes.
  • I find it frustrating that the filtering or logic for searches and for reports is different. A database query is a database query and I should have the FULL range of options (like looking for NULL values) everywhere, or using NOT in search logic, or using OR in search logic (available sort of, with the ANY search, but not in Reports)
  • Extracting reports from the Quality world is very awkward. Because the details are stored with the field name in a long list, there should be CROSSTAB QUERY functionality built in to Arena that will allow me to extract data in a tabular format instead of a long list of different fields and data. [I currently have to take the output from Arena and put it into MS Access where I perform a CROSSTAB QUERY to reformat the data to a grid with each field in a different column.
  • I would really like to see the functionality (well controlled) to allow Attributes to be DECOUPLED from Revisions, like the recent addition of Cost. I would like to be able to have an Inventory qty attribute for each of my factories, so that the Engineers have some sense of what is on hand when obsoleting a part. It goes beyond that and My intent is to have weekly uploads (refreshes) of Inventory data from the ERP systems used in our different facilities into Arena, where more people in the organization have access.
It works great for PLM data (Darwings, BOMs)
It works OK for quality data
It does not work for Inventory mangement
Read Alex Charney Cohen's full review
Catherine Burton profile photo
October 02, 2018

Helped us Improve our Change Control processes tremendously!

Score 7 out of 10
Vetted Review
Verified User
Review Source
Arena is being used primarily by our Product Development/Engineering organization for document and product design change control. We do have other read-only users throughout the organization (especially in Customer Service) that can access documents by clicking on Arena smart links that are copied into other applications, such as into our ERP system. We also have an API integration running between Arena and our ERP system NetSuite, to assist in automatically creating items and BOMs in NetSuite as they are released or revised from Arena.
  • On many screens, there are multiple options to do other things, such as attach items just created to requests or changes. Each screen has a lot of buttons or commands that can be executed from there, rather than going back to another screen to start doing something else.
  • The Bill of Material expand/collapse options are very useful, and the ability to see at a glance whether items have other pending changes is great. It helps us either consolidate several changes or process them in a specific order as may be appropriate.
  • The request and change worlds are easy to use and configure. We have reduced our engineering change cycle time using these features.
  • The Reporting module is seriously limited, and really only allows the reporting of rather basic information and from only one module at a time (for example, I have to pull data separately from the requests and then the changes module), then link resulting spreadsheets together to get overall cycle times for our engineering change control process.
  • The Help system should be improved with more details. For example, a recent new feature of using multi-select attributes should be explained in the help section and examples described on how to import data to multi-select attributes.
  • For PDX exports of changes, the FILTER option is still not available. This is very valuable to my company to allow us to filter out files/items contained in changes that are for internal consumption only, that we don't want to share with external parties.
  • The API integration capability is under considerable scrutiny at my company. We deployed it to integrate with our ERP system and it has been a disappointment, to say the least. Not reliable. It takes too long before data transfer can be verified. We are currently considering other options.
I think Arena is better suited to smaller organizations. I'm not sure I consider it truly "industrial strength". The multi-user aspect is great if one can control and monitor each individual's data input. If not, best to restrict full user access to a limited number of individuals, or your data is going to be a mess.
Read Catherine Burton's full review
Wendy Baker profile photo
September 26, 2018

Arena is a great place to start, and possibly the last place you need to go

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are a large company with multiple Business Units, each business unit either uses Arena or will be using Arena. Each business unit has some different business problems being addressed by Arena. Some utilize the Quality module to address there quality process and data collection. Most use Item / BOM / Sourcing / and Change management to address data accuracy, and the complete Data lifecycle management. As well as, having ONE true data source that is easy to access ALL product data and change history in one location. We also integrate our Arena system to Oracle R12 EBS. Arena is a much more user friendly data source.
  • Item and BOM management
  • Configuration control / Change management
  • Quality process, action/response reporting and collection
  • Collecting and Reporting on Compliance - RoHS / REACH / Conflict Minerals / etc...
  • Admin access - needs to be 2 levels so that some users can create accounts, but cannot do system configuration or configuration changes. And / Or, that you can set what workspaces an Admin has access to
  • Administrator - Settings: I manage multiple workspaces for several business units. I would like to be able to go into Settings and make changes to multiple workspaces, by using the "Change Workspace" functionality in Settings. However, that does not work properly. I am forced to "Return"to the active workspace, then choose another Workspace, then go back to Settings (for each workspace I need to make changes in). This is very cumbersome and inefficient when needing to make changes to multiple workspaces.
  • History - It would be nice to see the actual history of "Who" has made modifications to a Unreleased and Working Revision. Currently, it only shows the last person and not a running log.
  • There are more things, but this form seems currupt

I think Arena is well suited for small to smaller midsize companies. However, for larger companies, I'm on the fence about weather Arena is really the right choice. I think there are some definite modifications to usability, for both end user and Admin. that need to happen to accommodate larger mid size, and large companies.

That said, I think that Arena could, with some changes, fit all sized companies

Read Wendy Baker's full review
Rhonda Overman profile photo
September 21, 2018

Arena is great and the organization is easy to work with

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Arena as our DHF and it is used by everyone in our organization. We use this to generate all new part numbers, all BOMS, all ECOs, and used for documents from training on QS to documentation to assemble our products and used by select vendors to build assemblies for us.
  • Arena's access policies do a very good job of limiting what my users can see and do very effectively.
  • Arena does a very good job of communicating changes that are going to occur in their software and when necessary online training for each new release.
  • Arena's customer success personnel are very helpful and they get respond back to you in a very timely manner (at least our company's contact does).
  • Although Arena has vendor access it is at times very time consuming to set up access to all the parts that they can see (large new assemblies in particular).
  • When very small errors occur during a change (ones that wouldn't affect the content that was approved by the approval group) it would be nice to be able to have a super user that can correct these.
  • All items and fields on an ECO are locked down once a change is routed for approval. It would be nice to have some fields on a change available to edit for users on the approval group and have the materials disposition open to update these for the approval group's area of interest. These changes would also need to be able to have the approval group a tiered concept vs just one whole one.
Arena is well suited for technical users as documentation is available in the cloud and do not require an expensive PC to access but can use a tablet or even a mobile phone. I don't believe that small companies that have no system administrator type personnel would be able to configure the tool to get the most out of it.
Read Rhonda Overman's full review
Ron Schutts profile photo
October 23, 2018

Arena Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
We have all of our drawings, bill of materials with cost, supplier information and ECNs. Information is shared with production, supply chain, customer service, and quality.
  • Maintaining BOMs with costs.
  • Excellent training
  • Having all drawings, BoM's and supplier information located in a single location.
  • Make it easier to add and remove users.
All drawings, BOMs, and costs are all located in one place.
Read Ron Schutts's full review
Robert Nguyen profile photo
October 16, 2018

Arena PLM System Feedback For Perspective Users

Score 8 out of 10
Vetted Review
Verified User
Review Source
Arena is currently used as hardware product lifecycle management tracking system. We use Arena to track hardware design, development, manufacturing builds, tests and monitor quality processes. Arena allow us to collaborate with suppliers and vendors to manage material. We also use it to manage products' certifications/compliance documentation.
  • Data is stored on the Cloud. Data retrieving is responsive and convenient.
  • Supplier access for collaboration
  • Does not require high level of maintenance
  • One of the major features an account admin should have is the ability to perform edit during ECO/ECR change review. It is a risk but the account admin should have the ability to determine the risk and update without rejecting the ECO in review with minor changes.
  • Core default attributes are so generic and cannot be modified (renamed) to complement new custom attributes.
  • Limit number of characters for custom attributes. I believe currently the maximum is 1000 characters.
  • In several areas, the Arena system lacks the tracking history of activities of all Arena users. Examples: changes to requests and changes (ECR/ECO/FSR), users submit comments, emails notifications from analysts to suppliers, etc.
  • Tracking users account history currently is limited to 6 months
Arena is well suited for small and mid-size companies. It is very responsive and requires low maintenance from account administration perspective. An area where Arena needs to improve is the ability to track detail history of all activities (items, requests, changes, quality, comments, communications between users, analysts, admins). This is a critical function needed for a solid PLM system.
Read Robert Nguyen's full review
Troy Taylor profile photo
October 12, 2018

Arena - CM to Grow With

Score 7 out of 10
Vetted Review
Verified User
Review Source
Arena is used across our entire company for engineering and product documentation CM control and supplier revision control coordination.
  • Comprehensive - We have not yet come across an issue where Arena did not have a solution.
  • Flexible - We are able to build custom Attributes into our records to match our execution model.
  • UI is not intuitive - User flow is not intuitive or similar to comparative tools or standardized tools. User interaction buttons are not consistent in location and descriptions are not effective in conveying interaction effects. Having said that, once you get past the learning curve the flow/interaction does make sense and becomes less frustrating.
Very well suited for CM/Revision control - file attachment capability and Quality record flow/control is above par. Suitable for engineering control of documentation/BOMs and coordination with Suppliers on revisions and ECs. Not so great at integration with older ERP systems but capable using intermediate standardized tools such as XLS import/export.
Read Troy Taylor's full review
Michael Repetto profile photo
October 08, 2018

Arena has been great fit for our growing company

Score 9 out of 10
Vetted Review
Verified User
Review Source
We have used Arena since 2002... first in the US. It is now used in multiple sites round the globe... in the US, Mexico, China, Thailand, India, UK, Slovakia, Czech, etc. It is our primary tool to manage PLM, engineering changes, sharing of data with our suppliers, quality, and program management.

  • Integration of suppliers, from around the world, into our processes.
  • Management of engineering changes.
  • Project management - we all have the "same version of the truth" for the status of a project.
  • Improved integration of Arena to native CAD
  • Improved integration of Arena to ERP
Arena is great for small to middle size companies, especially ones that are growing. It is very easy to roll out to an organization, because it is, and has always been, a cloud-based solution. For larger companies who desire a single system, that starts with native CAD, through PLM, to ERP, there might be a desire to consider alternative systems. With that said, those "single systems" may be very pricey.
Read Michael Repetto's full review
Carl Brewer profile photo
October 05, 2018

Relatively New Arena User's Experience

Score 7 out of 10
Vetted Review
Verified User
Review Source
Arena is used mainly for corroboration between engineering and manufacturing organizations for the fabrication of items that we design.
  • Keeping a snapshot of a particular assembly of parts at a given moment in time is the main function that we rely on from Arena.
  • Arena helps us build a library of parts that can be searched and cataloged properly
  • Navigation is still a task that requires power-user level of understanding. I would love a simpler way to see a clearer picture of my products, perhaps even a top-down diagram for each product, and an easy way to find the top level of each.
Arena is well suited to configuration management, where a detailed design needs to be preserved and communicated for reproduction. It represents a fair amount of overhead compared to a simpler system such as keeping versions in Dropbox or SVN, but presents enough advantages that I would consider it worth the extra effort. I like the ability to add processes to the work flow which is the final deal-maker for using Arena over a simpler solution.
Read Carl Brewer's full review
Matthew Lovett profile photo
October 02, 2018

Arena, it does more than I need.

Score 8 out of 10
Vetted Review
Verified User
Review Source
It is used by a single team, the engineering team, to manage BOMs and AVLs. The rest of the business uses Windchill for document management and as a pseudo-PLM. QAD and SAP are used as ERP.
  • Pulling information from parts vendors such as Digikey and mouser
  • Managing 1: many part relationships
  • Change management
  • Formatting BOM exports. Today, there is no way to export a BOM that looks like the sourcing view of the BOM in Arena
  • Having different revisions of a component in different BOMs. To my knowledge, there is no way to have rev 1 of component A in one BOM and rev 2 of component A in a different BOM
It is well suited for and Electronics BOM management. It tries to be the entire PLM solution and, while that works for some, I just need a BOM manager.
Read Matthew Lovett's full review
Dat Nguyen profile photo
October 01, 2018

Arena Solutions

Score 9 out of 10
Vetted Review
Verified User
Review Source
I set up Arena so that we have a centralized area to store and control documents for quality documents, drawings, operation documents, and supplier information. It is currently being used across the whole organization (R&D, operations, quality, and supply chain). The business problem that it addresses is keeping documents updated and aligned. There is only 1 current document and approved document. Any other document is not valid unless uploaded and approved in Arena. Also, for supply chain, the item master is very useful in controlling Bill of Materials for each product when set up correctly. Data can easily be exported and reviewed.
  • BOM control
  • Controlling approved documents to make sure everyone uses the most current approved file.
  • Quality control
  • Data Export
  • Takes a long time to set up.
  • Must enter BOM in 1 item at a time.
  • Don't have full control. Must use Arena support to control back end.
If you're working with suppliers and contractors, there can be many versions of 1 document. Arena can control that by sharing 1 approved document to everyone. That way everyone works off the most current and approved version.
Read Dat Nguyen's full review
Thuan Nguyen profile photo
October 01, 2018

Arena, The Essential Electronic Design Assistant

Score 8 out of 10
Vetted Review
Verified User
Review Source
My company needed a tool for managing its database of bills of material and their electronic components that enables us to perform the following functions:
1. Maintaining the approved vendor list for each component.
2. Generating BOM on demand by directly interface with our CAD system.
3. Collaborating design effort between different engineering departments for optimal design cycle.
4. Sharing information between cross-functional teams for project planning/executing with efficiency.
  • Providing means of generating accurate PCBA BOMs from our CAD system.
  • Keeping track of our electronic component approved vendor list.
  • We have yet figure out on how to make BOM item numbers non-consecutive, e.g. 5, 10, 15, 20 vs. 1, 2, 3, 4, due to the dynamics of our business requirement. The skipping of item numbers allows space to add new items without reassigning item numbers for existing components therefore minimizing document/drawing update.
It is well suited for interface with Mentor Graphics PADS software in terms of maintaining component database for BOM generation that requires minimal effort.
Read Thuan Nguyen's full review
Ming Tran profile photo
September 24, 2018

Small company review of Arena

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are in the process of launching its use within the Ops department and expect to roll out to the entire organization. We have challenges with the following and expect Arena to address all these areas:
- Product information not housed in a central location, accessible by all
- Changes not tracked or tracked in a timely manner to suppliers, internal team
- Constant changes to product definition and costs without visibility to stakeholders
- Individuals not held accountable to deadlines, tasks that affect others
  • "Where used" function in the bill of materials is a fast way to see the impact of any change
  • "Compare" function in the bill of materials is a convenient way to pick out the differences across SKUs that look the same at the top level
  • Search capabilities are robust. If you know how to use them, you can locate anything.
  • Maybe I just haven't discovered it, but I want to be able to capture the cost by supplier for each item, and have it roll up to the top level total cost of goods for a finished product.
  • It is too easy to have duplication of parts or files which causes clutter. A person has to know exactly how to find something to add to a BOM. It is too easy to conduct a search poorly due to lack of knowledge, assume the part/file doesn't exist, then create duplicates for no reason.
  • Email messages that deploy to Approvers, etc. are rudimentary and not easy to read. It is a turn off for people who expect HTML, visually pleasing email messages. If not easy, familiar to read, they will not spur quick action.
Arena is well suited for companies that can organize their information to build a good system for themselves. But you need internal people who understand how to build it in a way that works for the team, how they work and the business.

It is best for keeping track of product parts/versions and for those who utilize data/text to organize themselves. It is not well suited for people who need visuals to understand the same info.
Read Ming Tran's full review
Michael Clayton profile photo
September 24, 2018

Great Product - Needs Polishing

Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using it in the manufacturing control process of ME and EE.
  • Syncing between CMs in Asia and our ME and EE departments here in the States.
  • Documentation of rev control and file management.
  • I'd like to have control of what columns I see and the order in which they are arranged. For instance, on a BOM the item PN and description are next to each other which is standard but the item quantity is on the opposite side of the screen. The PN and quantity are the most important pieces of data on the screen so it is not useful to have them one foot apart. Most of my users have complained about this.
  • Reports could be easier to use and more dynamic. This may be my inexperience with them but I and my team have a lot of trouble getting the report to pull the correct data.
Arena is a fantastic tool when compared to Excel BOM and file management. I am very happy to have made the switch but as stated in the previous two questions it needs a little polishing of its already implemented features. I'd like to see a more dynamic user interface. This is a great first tool for a startup company which I'd like to see grow into the last tool we need.
Read Michael Clayton's full review
Axel Amaya profile photo
September 24, 2018

Arena PLM Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
Arena is being used across the entire organization including field operations and select external vendor partners to communicate engineering and documentation changes. Our organization has multiple locations across the country and Arena (as a cloud PLM) provides for an easy and very effective means of communication.
  • One of the benefits of using Arena is that it is a cloud based PLM system which allows you to access it from anywhere when needed and is supported by different devices such as an iPhone or iPad.
  • Another benefit of using Arena is its ease of use. Arena is intuitive and any new user should be able to learn his/her way around the system after learning some of the basic commands and navigation features.
  • Arena is also a flexible system with respect to revision control. The user is able to manage revision control as needed for a part or assembly and is not automatically set as with other PLM systems.
  • I have no examples to write about at this time.
I think Arena is well suited for small to medium sized companies looking for an economical PLM solution.
Read Axel Amaya's full review
Tish Rowley profile photo
September 24, 2018

Arena - a pretty good tool.

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Arena to document our parts & processes, primarily in the engineering area. We are including more departments to encompass the design, validation and production functions, as well. We have recently implemented forms in the Quality module to track our design/validation processes. Historically, this has just been a parts & process repository for the engineering team.
  • We can now link our quality process results to parts. This helps when looking at revisions and releases.
  • Arena is flexible in allowing creation of items and naming conventions.
  • The quality module, while still a little clumsy, provides a good place for creation of forms and procedures.
  • Arena is not the most intuitive, especially where users are promoting a request - the option to "raise an issue" is not easily seen or discerned, causing users to simply comment when they really mean to raise an issue. This process is a little clumsy.
  • Adding a document to a signed-off quality process is either clumsy (need to re-validate or do proxy validation after re-opening the process), or sneaky, by going in and replacing the document associated with the file number. Sometimes, we just need to add a forgotten document.
The new requirements module seems to be very much like the MasterControl card system, but it does add more functionality that is needed for a regulated environment. I'd need to actually use to to determine if it would fill in the "holes" which would have prevented it from being well-suited to a regulated industry where design controls, traceability and compliance to requirements are critical to production records.

Tracking of production lots does not seem to be easily done in the existing modules.
Read Tish Rowley's full review
Mark Ortiz profile photo
September 24, 2018

Arena Sets Me Free!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently used for Engineering only for BOM and drawing control. Plans to implement across multiple departments have been examined but not yet accomplished due to evolving priorities. Primarily, Arena has addressed the issue of efficiently managing multiple configurations, while referencing a single drawing. Our previous system compelled us to fully document tabulations causing massive redundancies.
  • Allows use of alpha-numeric part numbers, allowing product structures to be built top down.
  • Efficient supplier tracking.
  • Ability to assign multiple suppliers to single component or SKU as needed.
  • A bit complex, it seems to me Arena was designed for PCBA's, but it does for us quite nicely.
  • Arena logs out automatically, if there is a setting for that I have yet to find it.
Arena is well suited for most product lifecycle management scenarios, it is difficult to describe any inappropriate scenario as Arena's flexibility helps to adjust to most requirements.
Read Mark Ortiz's full review
Roy Abrams profile photo
September 24, 2018

Arena is a great, easy-to-use PLM system.

Score 9 out of 10
Vetted Review
Verified User
Review Source
Being used as a PLM system, mostly for engineering and operations. It's setup for the entire organization but few outside of engineering or operations use the system. Arena helps organize the release and change of our products, which are comprised of over 700 parts.
  • Mostly intuitive menu-driven structure.
  • Ability to save a lot of information in a central location.
  • Flexibility on how to organize information.
  • Sometimes the menu-driven structure requires too many steps and layers, making data entry time consuming or hard to find.
  • Customer service could be better. Last time we requested tech support, our sales representative seemed somewhat impatient and uncooperative. Afterwards, we have been avoiding customer support.
  • Training workspace should have a large watermark on the screen or something else that makes it evident that you are not working in the official work space. On a few occasions, colleagues, including myself, accidentally signed into training work space without realizing it. I was afraid we lost months of important data.
  • An internal,network backup. The cloud based system is usually nice, but we lose access to important i nformation during internet outages. We lose internet about 2 hours a week.
It’s well organized and intuitive as PLM system.
Read Roy Abrams's full review
Kim Khoe profile photo
September 21, 2018

ARENA - best PLM system

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Arena for the whole company. Most everything is now electronic since switching to Arena. BOMs, specs, design history file documents (test reports, software docs, etc.). The entire company has instant access to the documents. We easily provide our vendors with BOMs, etc for purchases. ECO review is seamless, our ECO turn around time has decreased. In addition, our customers want to approve certain documents and we can easily provide them (via license) access to certain documents. We no longer have to put a package together to send via email or have them come into our office for signature (as we used to with the hard copy/manual system).
  • BOMs - very organized, you can see changes from previous BOMs (via the redline system). Parts are linked to their sources, where used, etc.
  • Attributes and search - we can call up Design history files for a single customer. During 3rd party audits, our documents are right there, no searching through binders.
  • Training program - with the quiz at the end - we now have that quality requirement of "verification of effectiveness."
  • Customer service is outstanding. Any time I have a question, a response is provided usually within 4 hours!
  • The ticket process - I have not tried it enough to comment on it too much, but when I did try it, it seemed very tedious.
1) Audits
2) Document control organization and access
3) Medical device documents
Read Kim Khoe's full review
Joshua Payne profile photo
September 21, 2018

Good for a permanent solution

Score 7 out of 10
Vetted Review
Verified User
Review Source
Arena is used as our PLM system for development and release of our products. It is used by our engineering, product management, and quality departments to manage the product lifecycle and to document approvals for release. It also contains our technical documents and manuals for each revision. We use a custom solution to integrate Arena into our Netsuite ERP system.
  • Arena makes it easy to document the product development. Users can easily look up revision information and the system is user-friendly.
  • Submitting approvals is simple and email notifications are well implemented.
  • System comes with reports and can be customized to meet the user's needs.
  • Exporting from Arena is extremely complicated. Online help does not describe the process. Even with assistance from the Arena support, it is still difficult to export a list of all released BOM information. The format of the export is not configurable, there are no field delimiters in CSV, and the export requires modification as the items are listed in order, but do not have any reference to the parent in the child lines.
  • Support does not have any more tools than you have. Therefore, if you cannot do it using Arena's interface, it cannot be done. Support can only help to do what is allowed by the interface.
  • No way to delete anything. Ever. You cannot have support do this either, because they do not have any other tools than what you have.
Arena would be very good for a company that develops one product line. If you develop several, you will need multiple instances. Our company sold off a product line and there is no way to remove history. So the previous company will ALWAYS have the history until the date of separation. The new company may take several weeks to get a copy of the data that it needs. If we did not split, Arena would work very well, but if there is a change of this type, Arena is not a good solution. Do not plan to get your data out of Arena. Support cannot access the database directly. Once you are there, you will always be there.
Read Joshua Payne's full review

About Arena

Arena Solutions aims to help you solve problems with product realization processes. The company's unified PLM and QMS solutions help companies design, produce, and improve innovative products quickly. Product processes involve multiple teams, locations, partners, suppliers, and vendors. These dispersed teams must work from the same design, ensure compliance, stay on budget, and respond to customer demands. Arena Solutions aims to support this process.

One thousand complex high-tech electronics and medical device customers around the world use Arena Solutions to bring electrical, mechanical, and software designs together into a single solution. Arena enables every participant throughout the product realization process, from design to manufacturing, to work together–increasing visibility and traceability. The vendor says this accelerates new product development (NPD) and new product introduction (NPI) by streamlining processes, automating review cycles, and reducing errors to increase profitability.

Arena Solutions promises to help your internal teams and external partners accelerate new product development while reducing expenses, increasing profitability, and speeding the time to market.

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Arena Integrations

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

Arena offers flexible packages to fit your team’s needs ensuring you get the right capabilities to meet your specific business requirements so you never overpay. Our cloud-based PLM and QMS solutions include role-based subscriptions to meet your diverse team needs with the necessary security to protect your product information. Our fixed-fee QuickStart™ implementations help us deploy rapidly to provide the lowest total cost of ownership.

Arena Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Arena Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No