Articulate 360

Articulate 360

About TrustRadius Scoring
Score 8.8 out of 100
Articulate 360

Overview

Recent Reviews

Articulate 360

10 out of 10
May 25, 2022
We use Rise for rapid development of courses with a large curriculum and we use Storyline for eLearning development for short courses or …
Continue reading

Staff development made simple

10 out of 10
April 30, 2021
We purchased Articulate 360 to use in our Learning & Development department as well as within individual contracts, for more tailored …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

4 Years Later: Articulate 360 Storyline is a 8-9/10
4 Years Later: Articulate 360 Storyline is a 8-9/10
03:44
User Review: Articulate 360 Is An Aid in Refreshing Course Development
User Review: Articulate 360 Is An Aid in Refreshing Course Development
01:58
Articulate Storyline Provides A Helpful Elearning Community To Bounce Ideas Off Of: User Review
Articulate Storyline Provides A Helpful Elearning Community To Bounce Ideas Off Of: User Review
03:24

Pricing

View all pricing

Teams

$1,299.00

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://articulate.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Articulate 360?

Articulate 360 is an annual subscription designed to give course creators everything they need for course development. The vendor describes its content as including:

  • Authoring apps—Storyline 360 and Rise 360—for creating courses that look gorgeous on every device.

  • An ever-growing library of more than 9 million course assets, including stock photos, templates, characters, icons, and videos that make it easy to create beautiful courses faster.

  • A web-based project review app for easily collecting consolidated feedback from stakeholders.

  • And live and on-demand training webinars to help them get up to speed on Articulate 360 and grow their skills as course developers.

Articulate 360 Features

  • Supported: Storyline 360: a powerful authoring app that lets e-learning developers create a variety of customer interactions that will engage learners.
  • Supported: Rise 360: a web-based authoring app that makes it easy for anyone to build gorgeous, fully responsive courses in minutes.
  • Supported: Content Library 360: an ever-expanding library of course assets for creating beautiful courses quickly.
  • Supported: Review 360: a simple web app that lets you easily gather and share feedback on all Articulate 360 content.
  • Supported: Articulate 360 Training: the training you need, on the topics you want—all from industry-leading e-learning gurus.

Articulate 360 Screenshots

Screenshot of Creating a course in RiseScreenshot of Articulate 360Screenshot of Storyline 360Screenshot of Rise 360Screenshot of Content Library 360Screenshot of Review 360Screenshot of Articulate 360 Training

Articulate 360 Video

Articulate 360 Overview

Articulate 360 Competitors

Articulate 360 Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported LanguagesEnglish, Chinese, French, German, Spanish

Frequently Asked Questions

Articulate 360 is an e-learning course development subscription offering. It includes every Articulate authoring tool, including the latest version of Storyline and Rise, a web-based app for creating inherently responsive courses. The vendor offers a 30-day free trial.

Adobe Captivate, iSpring Learn, and Lectora are common alternatives for Articulate 360.

Reviewers rate Usability highest, with a score of 8.5.

The most common users of Articulate 360 are from Enterprises (1,001+ employees) and the E-Learning industry.

Comparisons

View all alternatives

Reviews and Ratings

 (145)

Ratings

Reviews

(1-15 of 15)
Companies can't remove reviews or game the system. Here's why
David Tait | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have always found the support of staff and the wider Articulate community to be excellent.

Staff are active on forums and on the occasions I have submitted a ticket the technical support team have endeavored to help me out in a timely manner.

The community support is unparalleled, with a very active user cohort who are always willing to share their advice.
Paul Alders | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I rate the overall support for Articulate 360 ​​with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I think Articulate 360's support is where they excel. Their staff know that helping us to look good reflects positively on them. Answers to any questions are just a message or an email away.
Veronica Budnikas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have never before dealt with any company in any field that had such an amazing support team. From the way they foster their community of users, to the guys who look at the support cases, they are all incredible: friendly and prompt. Any time I have submitted a support request, they have responded within 24 hours (usually within a couple of hours) and always solved my problem and made sure to follow up. Incredible!
Score 4 out of 10
Vetted Review
Verified User
Review Source
It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
Jeff DeSurra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The customer support teams are very responsive. There are also a number of resources on the site that provide training for using Articulate tools. The best support is the community. There is a large user base and there is a dedicated community site where people provide advice and support on a number of different use cases for Articulate, including more obscure applications. I found that in most cases, I could find support on the community site (which has Articulate employees also helping) for almost any issue I ran into.
Daniel Terán | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The support service is very fast and efficient in addition to the community of Articulate heroes. It is very complete and the entire team is always available to answer questions or problems that arise with the use of the software. Both the attention by email and the online support are very friendly at all times.
Score 8 out of 10
Vetted Review
Verified User
Review Source
While using Articulate 360, I once encountered an error where the backup functionality of the tool would essentially lock me out of the version of a course that I was working on and force me to create a new version of the file each time I saved. The articulate response team was so responsive. After submitting my support ticket, they contacted same-day via email to learn more about the problem. Within two business days, they had me on a call and were remotely accessing my environment to help correct the problem. The support for this product is top-notch and far beyond what I expected.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We have not had to use Articulate 360 support much at all over the years. But when we have reached out they have been helpful in getting our issues resolved. There are also a lot of great resources in their online support forums, as well as throughout the internet as a whole, due to the large user base.