Articulate 360 Reviews

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90 Ratings
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Score 8.9 out of 100

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TrustRadius Top Rated for 2020

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Reviews (1-9 of 9)

Jeff DeSurra | TrustRadius Reviewer
February 24, 2020

The Go-to Tool for eLearning

Score 9 out of 10
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Support Rating

The customer support teams are very responsive. There are also a number of resources on the site that provide training for using Articulate tools. The best support is the community. There is a large user base and there is a dedicated community site where people provide advice and support on a number of different use cases for Articulate, including more obscure applications. I found that in most cases, I could find support on the community site (which has Articulate employees also helping) for almost any issue I ran into.
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Anonymous | TrustRadius Reviewer
June 15, 2020

Articulate 360 Proves Itself Disappointingly Inarticulate

Score 4 out of 10
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Support Rating

It took forever to get someone to respond--either by email or by phone--directly to a pricing and licensing question. It is unfortunate that a company that has such potential as a streamlined course building/authoring tool not only missed the boat with service but also proves itself to be all fluff and no substance.
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Daniel Terán | TrustRadius Reviewer
January 31, 2020

The best tool kit that every elearning expert should have

Score 10 out of 10
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Support Rating

The support service is very fast and efficient in addition to the community of Articulate heroes. It is very complete and the entire team is always available to answer questions or problems that arise with the use of the software. Both the attention by email and the online support are very friendly at all times.
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Richard Avenius | TrustRadius Reviewer
December 16, 2019

Articulate 360 is a tremendous eLearning creation tool.

Score 8 out of 10
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Support Rating

While using Articulate 360, I once encountered an error where the backup functionality of the tool would essentially lock me out of the version of a course that I was working on and force me to create a new version of the file each time I saved. The articulate response team was so responsive. After submitting my support ticket, they contacted same-day via email to learn more about the problem. Within two business days, they had me on a call and were remotely accessing my environment to help correct the problem. The support for this product is top-notch and far beyond what I expected.
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Anonymous | TrustRadius Reviewer
August 30, 2019

A robust and feature-rich application for all your complex eLearning needs

Score 7 out of 10
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Support Rating

We have not had to use Articulate 360 support much at all over the years. But when we have reached out they have been helpful in getting our issues resolved. There are also a lot of great resources in their online support forums, as well as throughout the internet as a whole, due to the large user base.
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Feature Scorecard Summary

Course authoring (19)
Course catalog or library (14)
Player/Portal (17)
Learning content (13)
Mobile friendly (18)
Progress tracking & certifications (14)
Assignments (8)
Compliance management (11)
Learning administration (11)
Learning reporting & analytics (10)
Social learning (8)

About Articulate 360

Articulate 360 is an annual subscription designed to give course creators everything they need for course development. The vendor describes its content as including:

  • Award-winning authoring apps—Storyline 360 and Rise 360—for creating courses that look gorgeous on every device.

  • An ever-growing library of more than 6 million course assets, including stock photos, templates, characters, icons and videos that make it easy to create beautiful courses faster.

  • A web-based project review app for easily collecting consolidated feedback from stakeholders.

  • And live and on-demand training webinars to help them get up to speed on Articulate 360 and grow their skills as course developers.

The vendor further states that all of the apps and resources they include in a subscription to Articulate 360 will be continuously updated with new features.

Articulate 360 Features

Has featureStoryline 360: build interactive mobile and online courses—no programming needed.
Has featureRise 360: create visually appealing, inherently responsive e-learning. from within a web browser.
Has featureStudio 360: rapidly transform PowerPoint slides into e-learning.
Has featureContent Library 360: includes thousands of professionally designed templates and images.
Has featureReview 360: streamline the course review process with a simple web app that lets users share e-learning content with stakeholders and get consolidated, in-context feedback in one place.
Has featurePreso: create informal training videos from an iPad.
Has featurePeek 360: record screencasts from Mac or PC.
Has featureReplay 360: record and edit screencasts with webcam video.
Has featureArticulate 360 Training: Live training webinars provided exclusively to Articulate 360 subscribers.

Articulate 360 Screenshots

Articulate 360 Competitors


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Articulate 360 is available on the Articulate website and through Articulate Authorized Resellers. The Articulate 360 Teams plan is available for $1,299 per user, per year, and individual subscriptions perfect for freelancers are available for $999 per user, per year (all prices USD). Eligible educational customers receive a 50% discount on list prices. To learn more, sign up for a free 60-day trial of Articulate 360:

Articulate 360 Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Articulate 360 Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android