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Artifax Event is relied upon by many organizations as their official calendar and space management tool. With its robust features, users …
Starting at $296 per month
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What is Artifax Event?
Artifax Event is a venue and event management software solution designed to streamline and enhance the scheduling, planning, and execution of events. Tailored for small to large organizations, this cloud-based software is aimed at professionals in performing arts, festivals, museums and galleries,...
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Basic
$296
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Artifax Event?
Artifax Event is a venue and event management software solution designed to streamline and enhance the scheduling, planning, and execution of events. Tailored for small to large organizations, this cloud-based software is aimed at professionals in performing arts, festivals, museums and galleries, conferencing and events, as well as places of worship. According to the vendor, Artifax Event provides a range of features that can help businesses efficiently manage their events and deliver improved customer experiences.
Key Features
Cloud-based scheduling software: According to the vendor, Artifax Event offers cloud-based scheduling software that allows users to access and update event information from anywhere in the world.
Custom forms: The vendor states that Artifax Event enables users to capture and store relevant data by customizing forms to suit their specific needs, enhancing the booking process and customer experiences.
CRM (Customer Relationship Management): According to the vendor, Artifax Event includes CRM functionality that helps convert leads into sales and facilitates the management of customer interactions and communications.
Sales processes: The vendor claims that Artifax Event optimizes sales processes by providing the ability to generate contracts with a click of a button and track and manage sales opportunities.
Artistic programming: According to the vendor, Artifax Event efficiently manages rehearsals, creative production, and guest scheduling, aiming to facilitate artist and talent management.
Finances: The vendor states that Artifax Event allows users to manage event finances from initial quote to final invoicing, track and monitor financial transactions, and generate comprehensive financial reports and statements.
Reporting: According to the vendor, Artifax Event provides comprehensive reporting capabilities, enabling users to generate reports on events, finances, and more, to make data-driven decisions.
Integration with favorite tools: The vendor claims that Artifax Event seamlessly integrates with other software tools, expanding functionality and streamlining workflows. The software also offers an open API for custom projects and integrations.
Artifax Event Features
- Supported: Attendee Management
- Supported: Budgeting/Forecasting
- Supported: Conferences/Conventions
- Supported: Email Marketing
- Supported: Event Scheduling
- Supported: Exhibit/Vendor Management
- Supported: Payment Processing
- Supported: Reporting/Analytics
- Supported: Room Block Management
- Supported: Ticketing
- Supported: Volunteer Management
- Supported: Weddings/Parties
- Supported: Artist Management
- Supported: CRM
- Supported: Contract/License Management
- Supported: Staff Scheduling
- Supported: Transportation Management
- Supported: Vendor Management
- Supported: Event Management
- Supported: For Museums
- Supported: Billing & Invoicing
- Supported: Customer Management
- Supported: Food & Beverage Management
- Supported: Multi-Facility
- Supported: Reservations Management
- Supported: Resource Management
- Supported: Sales Management
- Supported: Staff Management
Artifax Event Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Artifax Event is relied upon by many organizations as their official calendar and space management tool. With its robust features, users are able to streamline processes and ensure that everyone is working with the same information, ultimately improving decision-making within their organization. The reporting functionality of Artifax Event is particularly valuable, allowing users to generate contracts, invoices, schedules, letters, and marketing materials with detailed information from different areas of the database. This saves time and effort, enabling users to efficiently manage a large number of events across multiple spaces.
Despite some challenges reported by users, such as finding the software cumbersome and expensive, many have become heavily reliant on Artifax Event. It has become their go-to solution when encountering business challenges, providing them with the necessary tools to successfully manage their spaces and events. Non-IT users have found the software user-friendly, as they have been able to build the system with the support and guidance of customer service. Additionally, the ability to work remotely and access their calendar has made it an essential tool for organizations with traveling members. Furthermore, the North American Artifax User Summit offers users a chance to connect with other facilities using the software and learn from one another, as well as engage directly with representatives from Artifax and the JCA team.
Highly Customizable: Several users have praised Artifax Event for its high level of customization, allowing them to create custom reports and trackers tailored to their specific needs. This flexibility enables users to efficiently manage their events and generate different reports and calendars with ease.
Streamlined Workflow: Many reviewers have mentioned that Artifax Event has significantly streamlined their organization's workflow. By eliminating the need for double, triple, or even quadruple data entry, the software saves time and effort. Users appreciate being able to enter information once and use it to generate various reports and calendars efficiently.
Easy Accessibility: The web-based nature of Artifax Event has been widely appreciated by users. It allows easy access regardless of travel or inclement weather conditions, ensuring uninterrupted work. Reviewers value this feature as it allows them to access the system from anywhere at any time. Additionally, the ability to access venue calendars on mobile devices through Outlook functions has been specifically highlighted for its convenience and ease of use.
Confusing and Non-Intuitive User Interface: Multiple users have expressed frustration with the software's user interface, stating that it is confusing and non-intuitive. They feel that the software requires basic knowledge of key terms and navigation, which can be a barrier for new users.
Lack of Comprehensive Calendar View: Several users have mentioned the absence of a standard calendar view that provides a comprehensive overview of events. This limitation makes it difficult for users to get an overall picture of their schedule, leading to less efficient event management.
Cumbersome Data Entry and Navigation: Users have reported that data entry and navigation in the software require more mouse clicks than necessary, making the process cumbersome. This inefficiency adds unnecessary steps to their workflow, causing frustration and potentially slowing down their productivity.