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Asana

Asana

Starting at $50 per month
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Overview

What is Asana?

Asana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and…

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Recent Reviews

TrustRadius Insights

Asana is a versatile tool that serves multiple purposes within organizations. It is widely used for project management, allowing teams to …
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Asana 3 Year Review

9 out of 10
July 21, 2023
Without Asana we would have a much harder time organizing and prioritizing out duties. Asana provides an all in one system to delegate and …
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MASV for super tiny teams

7 out of 10
August 08, 2022
We use Asana as a project management tool by non-developers at our company. It helps everyone stay on the page, which is sometimes …
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Basic task and project manager

5 out of 10
July 08, 2022
We used Asana for monthly, weekly, and daily task management in various functions of our business. Also, we used it for project planning …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Task Management (163)
    9.2
    92%
  • Team Collaboration (162)
    9.0
    90%
  • Document Management (138)
    8.5
    85%
  • Scheduling (148)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Premium

$13.49

Cloud
per month

Business

$30.49

Cloud
per month

Entry-level set up fee?

  • $10 per user per month
    Optional
For the latest information on pricing, visithttps://asana.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $50 per month
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Product Demos

Asana Review | A full demo, features & a pricing breakdown

YouTube

Demo: How to Use Asana to Manage Your Projects

YouTube

Asana Project Management Demo

YouTube

Asana - Project and Team Management 2017

YouTube

Asana Tutorial For Beginners - Project Management Software

YouTube

DD_What is Asana

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.1
Avg 7.5

Professional Services Automation

Features that support professional services organizations

6.8
Avg 7.5
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Product Details

What is Asana?

Asana helps teams orchestrate their work, from daily tasks to strategic initiatives. The vendor states that with Asana, teams are more confident, move faster, and accomplish more with less, no matter where they are located. Asana boasts more than 75,000 paying organizations and millions of free organizations across 195 countries as users, who manage everything from company objectives to digital transformation to product launches and marketing campaigns. Teams do great things when everyone has clarity and is empowered to do their part. Asana aims to give teams the confidence to plan, organize, and execute their most ambitious work from anywhere.


Asana Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Integration with accounting software

Additional Features

  • Supported: Work Management
  • Supported: OKRs

Asana Screenshots

Screenshot of Product HomepageScreenshot of Team ConversationsScreenshot of Project CalendarsScreenshot of InboxScreenshot of List ProjectScreenshot of PortfoliosScreenshot of TimelineScreenshot of WorkloadScreenshot of Board Project

Asana Videos

Meet Asana, your work manager. But better.
In this video, TrustRadius goes over some of the best project management software out there - including Asana.

Asana Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, Spanish, Portuguese, French, Japanese, German

Frequently Asked Questions

Asana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and more.

Asana starts at $50.

Podio, Basecamp, and Paymo are common alternatives for Asana.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of Asana are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

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Attribute Ratings

Reviews

(1-25 of 42)
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Score 5 out of 10
Vetted Review
Verified User
The basic support related to daily Asana usage is good. Whereas when canceling your paid plan, things got difficult. We seized our whole company, and I've asked to cancel our plan + delete all our data. In my experience, the support staff started to bounce the conversation with me and I get it; it's good to try to ask at least once if there's anything they could do to keep the customer. After asking 5 times to cancel and delete our data immediately, we were far from being done.

In my experience, Asana's service process isn't doing any good here. They said they can delete the data for the Organization plan only and not for our business plan (paying!). I feel ANY customer should be able to have their account and all data removed if they wish to. This applies to any software. In my opinion, Asana's attempts to get customers to stick with the hideous one-by-one removal of tasks, projects, teams and members are ridiculous. For this reason, I'm not considering Asana for my future projects and teams.
June 24, 2022

I love Asana!

Eric Serdar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I haven't had to have any interactions with their customer support. So, I guess that means they get a 10 because I never have to talk to them! When the recent system outage happened, they were very active on twitter trying to communicate with people and give an update on what was going on.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have found most of the answers I need in Asana's knowledgebase. There were a few times I didn't like the answer, but I was still able to get an answer. I did not rate Asana's support any higher because the knowledge base is the only tool I have used. I have not experienced other types of customer support.
March 18, 2020

I love Asana!

Score 10 out of 10
Vetted Review
Verified User
I have never had an issue with Asana that their team could not help us navigate through and find a resolution. I am highly pleased with their customer support and willingness to ensure all our needs are met and handled in a timely fashion. I would recommend them to anyone who needs tasks!
page V | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We haven't had to tap into support. Everything has been very straightforward in its use. We have been able to show up inside of other projects (with other teams) and be ready to jump in with very little need for outside assistance or support. All of the techs have worked, and we've never had to reach out to support.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Personally, I have not contacted Asana customer service. But seeing how Asana has improved over the last 2 years, I feel that Asana is listening to their users and implementing changes to help make it better. So in that regard, Asana is continuously supporting their users.
Kate Knight | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Overall, we love Asana. It is easy to use and easy to stay up to date with. We were looking for software that would do all we needed but wouldn't take a large chunk of our time to learn and that is exactly what Asana provided! The opportunity to utilize software purely for our benefit, and not take away anything from our organization. No compromises with Asana!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've honestly never needed to use customer support for Asana so I'm not quite sure how helpful they are. The product is fairly user-friendly though and they do have a help section fo the website so that's cool.
Catherine Zauner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have not used their support, and there is not an option for N/A. This is not something I can comment on because I had no interaction with the Asana Customer Support team. If this was something our managers used, I was not privy to that information, so I am unable to comment.
JATIN GUPTA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The major reason to rate 9 ton asana are:
1. Customer support is very good and fast.
2. The e - mail reply to the user is within 24 hours and to efficiently handle query each issue allocated with a unique id number.
3. The cost is under budget not so high, but provide a lot of advantages.
Berlynn Pierce | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I have not needed to use Asana support other than training videos which are extensive but not for what I needed (looking for a way to set up Asana for my unique audiences that would be custom compared to how other teams are managing projects).
Adam Lumley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Ryan Durry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have not encountered a lot of issues, and Asana training opportunities have covered most of our needs, so our need for support has been minimal. When I have worked with them though, the experience has been pleasant and helpful. My biggest gripe is in rising costs and features (like Portfolios) being pulled out of lower-level tiers and put behind the higher-cost access.
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