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- Update personal information (151)8.888%
- Employment history (140)7.777%
- Pre-built reports (142)7.373%
- Report builder (144)6.666%
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Ascentis was acquired by UKG in March of 2022. The service will be discontinued.
- Timekeeping system not working properly
- Errors when logging in
- Incorrect set up in the NOVA time module had to resort to the VP of the division
- Loading all the employee data
- uploading the HR documents
- determining the appropriator approve process strings and when a manager is off who handles it
- The implementation was relatively seamless. The most significant issue was the seemingly lack of urgency on the part of the customer support team for implementation of Carrier Connect. Once the issue was escalated, the process moved forward more quickly and smoothly.
- The recruiting module was not clearly defined on what could be implemented and customized. There was a feature that could have been added at the time of implementation to capture additional necessary data; however, it was not provided to the organization until well after implementation at a cost. There would not have been a cost to the company if the customization took place during the implementation.
- HRIS - the only issue was the short time table to collect and analyze data.