TrustRadius
Ascentis HR uses web-based management programs to help automate complex HR processes. It's fully integrated with Ascentis’ other services including customizable payroll, time and attendance and recruiting modules.https://media.trustradius.com/product-logos/wa/TK/TTT2DG6FAJB3.PNGAscentis HR ReviewAscentis HR is used by our Admin and Finance department, in-conjunction with Employee Self-Service which is used across the whole district. This allows for employee to review the benefits and change information electronically online versus using paper or processing these items at home with their families.,Ascentis HR allows administrators to attach paperwork, now that we've gone mostly electronic on our new hire paperwork. Ascentis HR allows us to maintain the benefits setup, administration, and changes electronically in the system to help with ACA and this information rolls into Payroll another module we use Ascentis HR allows us to configure and add fields and information that pertain to our District directly to track and run reports. This is a huge benefit, then just maintaining in an Excel spreadsheet,Ascentis HR will soon go online versus remote desktop access. This will be a huge improvement, so that we don't need to involve our IT department in remote desktop issues when we get new computers. Ascentis HR and ESS should improve on its functionality be allowing attachments for the managers perspective. It would be nice to create a manager/supervisor section, so they can take notes on an employee with HR approval. The manager/supervisor needs to improve more. Ascentis HR should also improve on allowing or showing an employee in ESS their job or pay rate history (compensation history),8,Ascentis HR is making this simple by helping us go electronic and access records electronically instead of paper files Save in printing paper and the need of distribution,,MIP Fund Accounting (formerly Abila MIP),7,Michelle Diez my payroll support direct contact at the time was always extremely thorough, timely, and responsive to any usually payroll concern or issues I had. Ascentis no longer provides direct contact help, but the service is still okay.,3,1,taxes recording deductions tracking payrate,compensation change workflow electronic paystubs electronic W-2,If Ascentis was more flexible, create dashboards, total compensation information,7,Not Sure,Price,looking for more flexible, user-friendly dynamic payroll, hr, software all combined into one program. We use multiple systems for setup, processing, and data entry.,Implemented in-house,Yes,Change management was minimal,The program did not work as the training videos during implementation implementation is very basic setup almost canned type of setup,6,No,enter data entry View paystub on Employee Self-Service View W-2 on Employee Self-Service,accessing my paycheck (we have two directories, not sure why) extra steps to save settings electronically for w-2 and 1095 administration of setting up the system and benefits in Ascentis HR multiple remote desktops, different programs for setup and employee manager, employee self-service, Payroll, Performance Management, Learning Management creating workflows in the system for approval process website it hard to find and identify with payroll connect sometime does not work and does not transfer data from HR to payroll,No,7Good Product - not 100% webbasedHR has allowed the employer and the employees track attendance. We store all our personnel information within the program. It is user friendly for staff but the admin component is not webbased, Citrix based,Web based interface for employees Track attendance Allows employees to make changes to their information Quick customer service responses Web interface is user friendly,Employer interface is Citrix based and extremely cumbersome Employer portal is not web-based There is no app for it Time and attendance could be more flexible in scheduling,4,Track employee attendance Not fully web-based Reasoanably priced,Microsoft Dynamics AX and Microsoft Dynamics CRM,Microsoft Application Server, Microsoft Access,8,Acentis HR upgrade went extremely smoothly.,180,1,Requesting Time Off Human Resources Letters Employee information,Use it as an organizational list Request time off on a mobile device Approve Time off on a mobile device,Employee Benefits Applicant data base Screening new job applicants,5,Yes,Price,Look for a product that was all web based and totally integrated with Microsoft Outlook,Implemented in-house,Change management was minimal,Loading all the employee data uploading the HR documents determining the appropriator approve process strings and when a manager is off who handles it,7,Yes,Employees viewing their profile Employees requesting Leave Employees looking up staff in the organization Employee portal,Back end administration - Not web based Reminders do not work unless you run a report no integration of calendar with Microsoft Outlook or any other calendar system,Yes,5,5,8,8,we tried accpacc does not integrate with calender's we attempted to integrate benefits applicant data base,Microsoft Outlook Calenders Financial System,File import/export,3,I would strongly suggest they integrate with calendar systems - i.e. Microsoft Outook,7,7,yes, no concerns,No really, just make sure you are getting the product that will work for your size organization,Yes,more Web based functionality went from PC based computer program to web based except the admin section still citrix based,hoping for integration with Microsoft Outlook Calendar Easier integration with Payroll,No,NoHow does Ascentis stack up to other HRIS?Ascentis is being used across the whole organization. Primarily by HR but all managers have MSS access and all employees have ESS access. It has been an excellent solution for managing benefits companywide. We are an international employer so time zone differences as well as geographical challenges drive the need for a global solution.,Recruiting/Onboarding - We typically hire candidates site unseen and send them overseas to work. Ascentis allows us to capture information on the candidates from the recruiting phase all the way through the onboarding phase of the hiring process. Extremely Customizable HRIS - The ability to customize and add tabs to the HR side of Ascentis provides endless opportunities to capture any and all data that needs to be tracked and/or reported on for employees. The Benefits enrollment, open enrollment and carrier connect features of the system have streamlined the Benefits Administration process in my organization to a point where it requires very little time and attention. Once the benefits are set up through Setup Manager and tied to the benefit provider through Carrier Connect, there is very little maintenance or attention required.,The organizational structure of Ascentis and segregated nature of the system and system support can be confusing. For example, if I need assistance with onboarding an employee it is not often clear who I should contact for assistance. The company seems to be divided by Ascentis HR, Ascentis Payroll, Ascentis TimeKeeping, and Ascentis Recruiting, It would be nice to have one point of contact for customer support for the entire Ascentis system rather than having multiple points of contact that are often changing. I attending the Ascentis User Conference in 2013 during which we were told that Ascentis HR would be transitioning to a new platform in early 2014. Since that conference, I have received no communication from Ascentis as to the status of the transition and we are still on the Remote Desktop platform. During the User Conference 2013 there was no one from Ascentis that was familiar with the Onboarding side of Ascentis. I got the impression that we were one of very few customers utilizing the onboarding feature and the Ascentis staff was not aware of the features and were unable to answer any questions. In fact, I felt like I was answering their questions rather than them answering mine. Would love to see the system be more flexible for international use. The system does not allow international contact information to be entered and does not allow for selection of any country locations other than US and Canada. We have had to work around these limitations. The Attendance tracking is somewhat limited in that it does not allow for a policy which awards PTO in lump sums at multiple intervals throughout the year. It allows a policy where a flat amount is awarded once a year or where the PTO is accrued on a regular basis only.,5,Improved employee communication and customer service. Empowered employees to keep their own data current and relevant Streamlined the recruiting, benefits administration and onboarding processes to significantly reduce the amount of time required by HR. Reduced the HR staff by 1.5 FTE as a direct result of implementation of Ascentis HR and Ascentis Recruiting. Significantly impacted the companies ability to maintain compliance with Affirmative Action requirements.,Ultipro,Abra,100,2,New Hire Benefits Enrollment and Open Enrollment Managing Employee changes to personal information Recruiting and Onboarding new hires Benefits Management through Carrier Connect electronic feed of all benefit changes,We track base passes and housing assignments for our expatriate employees We track Authority levels for all employees (e.g.: spending authority, authority to approve travel, credit card limits, contract authority levels, etc.) We track required annual training and required document distributions (e.g.: Summary Plan Descriptions, 401k eligibility notifications, etc.),Assuming the flexibility remains the same with the new platform that will be rolling out this year, the uses are unlimited.,8,No,Price Product Features Product Usability,I wouldn't change anything. I am very satisfied that I made the correct decision for this organization.,Implemented in-house,Yes,Change management was a big part of the implementation and was well-handled,The implementation was relatively seamless. The most significant issue was the seemingly lack of urgency on the part of the customer support team for implementation of Carrier Connect. Once the issue was escalated, the process moved forward more quickly and smoothly.,9,7,Yes,Yes, with routine issues and questions on how to perform certain tasks, etc. Ascentis Support is very responsive and good at walking the User through the process. The Customer Support staff are usually friendly and very willing to assist. When the issue becomes too technical and has to be referred to technicians, the issue is rarely resolved, or there is no follow-up to let the User know that the issue has been resolved.,Adding user defined tabs to Ascentis is extremely easy and provides extreme flexibility to the system. Reporting is simple and can be performed on any field in the system including the custom tab fields.,Benefit set up can is cumbersome and can be difficult depending on the complexity of the benefit. The premium fields in benefit setup do not always conform to the way the benefit providers actually bill which can make it difficult to establish accurate premium rates in Ascentis.,Yes,9Ascentis - The most cost effective, robust, and fully customization software on the market.MultiLingual Solutions utilized Ascentis to streamline the process from recruiting, hiring, and paying an employee. It was also used for benefit administration. The system was being used by the organization as a whole. The business problem the software addressed was the time consuming manual process for all the various functions that the system was being used. It took away the need for spreadsheets and not only reduced man hours to manage these processes manual but also saved time by not having to complete double entries and reduced errors.,Benefit Administration - The system fully automated the benefit elections at on-boarding and open enrollment. The carrier connections made life so much easier as it eliminated the need to access multiple benefit carriers to do simple tasks. On-boarding - The system allowed the organization to utilize and change processes to meet the need of the organization by providing additional documents during the on-boarding process to only the employees who were required to complete them. HRIS - The HRIS system was so easy to use and allowed the organization to almost eliminate the need for hard copy employee files Reporting - the report writer system was fantastic. It allowed me to develop custom reports that were necessary in my day to day functions. It also allowed me the flexibility to run the reports quickly when requested by management.,Recruitment - when setting up the recruiting module some information was not clearly defined which required the organization to pay Ascentis to fix the issues within the module. If it was clearly articulated by Ascentis that they could complete the customization at the time of implementation it would not have cost the organization a fairly significant amount of money to fix the issue 2 years later.,10,Overall, the system allowed for me to provide quick on the spot answers to employee questions as well as ad hoc reporting to the management team. The system is so robust it addressed the need to for additional processing time when it came to benefits administration and payroll.,Xtensia,5,2,Payroll HRIS Recruiting,To reduce man hours and overall errors when completing full life-cycle employee processing from recruiting, on-boarding, conversion to an employee, benefits, and payroll.,Performance Management,No,Price Product Features Product Usability,I would not change the evaluation and selection process. We utilized a third party vendor who researched the systems on the market that would be best suited for the needs of the organization. Through their analysis of our needs, the top three systems were selected and from there the organization viewed demos which provided valuable insight into the functionality of the product.,Implemented in-house,Yes,Change management was a small part of the implementation and was well-handled,The recruiting module was not clearly defined on what could be implemented and customized. There was a feature that could have been added at the time of implementation to capture additional necessary data; however, it was not provided to the organization until well after implementation at a cost. There would not have been a cost to the company if the customization took place during the implementation. HRIS - the only issue was the short time table to collect and analyze data.,9,9,7,Yes,Jen Norton for Carrier Connect was able to assist me in the process of our Open Enrollment that did not go as smooth as wished. The issue was the carrier did not provide the rates or specs for the feed until the week before Open Enrollment was to begin. I contacted Jen and she was amazing. Jen immediately started working on our issue and said the process would normally take two weeks to fix, but would do their best to complete it sooner. Jen and her team were able to turn a two week process into a four day fix. I cannot speak more highly of a person at Ascentis than Jen Norton.,Benefit Administration - the flow of information to the carriers HRIS - I was easily able to pull data when needed Recruiting/On-boarding - the flow of information was easy and the system provided prompt notifications when a person moved from one status to another in the system.,Some report functions could be cumbersome when trying to determine what the actual data is needed. The fields were not always as user friendly as I would like.,Yes, but I don't use it,10,10
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Ascentis
221 Ratings
Score 6.9 out of 101
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Ascentis Reviews

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Ascentis
221 Ratings
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Score 6.9 out of 101

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Kelly C. Neill, SPHR profile photo
July 14, 2016

How does Ascentis stack up to other HRIS?

Score 5 out of 10
Vetted Review
Verified User
Review Source

Implementation

9
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Read Kelly C. Neill, SPHR's full review
Mary Meadows profile photo
April 08, 2015

Ascentis - The most cost effective, robust, and fully customization software on the market.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation

9
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
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Feature Scorecard Summary

Employee demographic data (96)
8.0
Employment history (100)
7.8
Job profiles and administration (89)
7.2
Workflow for transfers, promotions, pay raises, etc. (91)
6.9
Organizational charting (62)
5.9
Organization and location management (79)
7.2
Compliance data (COBRA, OSHA, etc.) (76)
6.9
Pay calculation (79)
8.1
Support for external payroll vendors (43)
7.4
Benefit plan administration (74)
7.0
Direct deposit files (71)
8.5
Salary revision and increment management (66)
7.4
Reimbursement management (33)
6.4
Approval workflow (64)
7.5
Balance details (65)
7.5
Annual carry-forward and encashment (59)
7.6
View and generate pay and benefit information (97)
8.0
Update personal information (107)
8.3
View company policy documentation (81)
7.4
Employee recognition (44)
6.9
View job history (74)
7.2
Tracking of all physical assets (22)
6.3
Report builder (102)
6.6
Pre-built reports (100)
6.5
Ability to combine HR data with external data (52)
5.6
New hire portal (68)
7.2
Manager tracking tools (51)
6.6
Corporate goal setting (33)
6.3
Individual goal setting (37)
6.4
Line-of sight-visibility (29)
6.0
Performance tracking (38)
6.2
Performance plans (40)
6.1
Performance improvement plans (34)
6.1
Review status tracking (41)
6.2
Review reminders (40)
6.1
Multiple review frequency (37)
5.2
Create succession plans/pools (15)
5.1
Candidate ranking (15)
5.4
Candidate search (18)
6.1
Candidate development (17)
5.1
Job Requisition Management (55)
7.2
Company Website Posting (51)
7.5
Publish to Social Media (41)
6.8
Job Search Site Posting (44)
6.7
Duplicate Candidate Prevention (38)
6.1
Applicant Tracking (53)
7.3
Notifications and Alerts (45)
6.5

About Ascentis

Ascentis offers human capital management, HRIS, online payroll, talent management, recruiting and timekeeping solutions that aim to be easy-to-use, with the goal of supporting greater business efficiency and accuracy. The vendor says one point of data entry means employee information is accurate, up-to-date and reportable. Electronic submission of information to insurance carriers eliminates errors and supports a paperless open enrollment process, according to the vendor.

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Ascentis Technical Details

Operating Systems: Unspecified
Mobile Application:No