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Asigra

Asigra

Overview

What is Asigra?

Asigra is an enterprise-level, agentless, cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, database, and SaaS/IaaS-based applications. Asigra charges customers by the amount of data they recover rather than the amount they…

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Recent Reviews

TrustRadius Insights

Comprehensive and Versatile Platform: Many users have found Asigra's Agentless Backup and Recovery solution to be a comprehensive and …
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Pricing

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What is Asigra?

Asigra is an enterprise-level, agentless, cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, database, and SaaS/IaaS-based applications. Asigra charges customers by the amount of data they recover rather than the amount they back up.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Veeam Data Platform?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Veeam Backup for AWS?

Veeam® delivers native, automated AWS backup and disaster recovery to protect and manage Amazon EC2, Amazon RDS, Amazon EFS and Amazon VPC data. Veeam states it is built with simplicity, scalability, savings and security in mind, so users can eliminate the risk of data loss for AWS services.

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Product Details

What is Asigra?

Trusted since 1986, Asigra provides organizations around the world the ability to recover their data now from anywhere through a global network of partners who deliver cloud backup and recovery services as public, private and/or hybrid deployments. As the industry’s first enterprise-class agentless cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, databases and applications, SaaS and IaaS based applications, Asigra lowers the total cost of ownership, reduces recovery time objectives, eliminates silos of backup data by providing a single consolidated repository, and provides 100% recovery assurance. Asigra’s revolutionary patent-pending Recovery License Model provides organizations with a cost effective data recovery business model unlike any other offered in the storage market.

Asigra Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Asigra is an enterprise-level, agentless, cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, database, and SaaS/IaaS-based applications. Asigra charges customers by the amount of data they recover rather than the amount they back up.

Reviewers rate Availability highest, with a score of 8.8.

The most common users of Asigra are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(38)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Comprehensive and Versatile Platform: Many users have found Asigra's Agentless Backup and Recovery solution to be a comprehensive and versatile platform that can protect various platforms and services. This eliminates the need for multiple point solutions and simplifies management.

Secure and Reliable Solution: Several reviewers have praised Asigra's solution for its security, reliability, scalability, and ease of administration. The use of features like Autonomic Healing and Validation Restore ensures consistent and accurate data recovery.

Agentless Architecture: Users appreciate the agentless architecture of Asigra, which reduces complications associated with installation, configuration, and management of individual servers. This saves time and effort for IT staff while making it easier to manage compared to agent-based alternatives.

Outdated GUI: The graphical user interface GUI of Asigra has been described as confusing and outdated by users, who eagerly anticipate the promised new GUI in the next release.

Difficult Support Ticket Process: Some users have criticized the process to open a support ticket, describing it as clumsy and cumbersome. This has caused frustration among reviewers who expect a smoother and more efficient way to seek assistance when encountering issues with the software.

Expensive for Small Data Sets: The cost of Asigra is considered high by some users, particularly for small data sets. Reviewers feel that the pricing structure does not align well with their needs, making it less affordable for smaller companies or organizations.

Users commonly recommend the following from their experience with Asigra:

Reading the documentation: Users suggest starting by thoroughly reading the detailed documentation provided by Asigra before deploying the software. This helps users gain a comprehensive understanding of the platform and its capabilities.

Seeking assistance from the Asigra team: Many users recommend reaching out to the Asigra team for on-boarding assistance. This ensures a smooth implementation process and allows users to take full advantage of the software's features.

Evaluating and comparing with competitors: Users advise evaluating Asigra thoroughly and comparing its benefits with other backup solutions in the market. This helps users make an informed decision based on their specific needs and requirements.

Overall, users recommend investing time in understanding the documentation, seeking assistance from the Asigra team, and conducting a thorough evaluation before making any decisions about using Asigra for backup and restore operations.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
February 03, 2016

Asigra Backup Solution

Stephen Sifers | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Reseller
Management of the company is poor at best. They do not care about the clients unless they are huge. We have been bounced between accounts managers at least 4 times in the last 2 years. Ability to resolve account issue is poor, most times you do not get an acceptable response.

Asigra is solely used as a Backup product. We use Asigra to backup servers (physical and virtual), applications and desktops/laptops. Asigra is used when its placement and product limitations fit a clients requirements. We have been able to address the ability to automate process and backup set creation using the Asigra platform.
  • Templating of backup sets and client settings
  • Mass deployment
  • Redundency
  • Management
  • All around features and ability to quick add new features
  • User interfaces
If you need a quick (less than 15 minutes) RTO then Asigra may not be the product for you. Asigra does file level backups very well but is lacking when it comes to VMware backups and restores.
  • N/A
  • CommVault,Zenith BDR,Acronis
Asigra does well at file level backups. It is great at controlling the life cycle of file generations along with meeting requirements of long life retention.
10
Account managers, NOC Engineers, C Levels, Clients
4
The product is out dated and is missing needed features. The time between product releases is growing longer in a market that has shorter release times.
Yes
Commvault
Efolder
AppAssure
  • Price
  • Product Features
  • Product Usability
  • Analyst Reports
We would have taken the Management at Asigra into consideration as the Management is not very customer aware and will not work with you for Training. They refuse to correct know issues and training short comings and don't care that their documentation is different/wrong.
  • Implemented in-house
Yes
Each part of the application requires a different setup and configuration. Its not just a tier deployment, it is a do this and then do something else different. The product is not consistent between its sub parts.
Change management was minimal
  • Poor documentation
  • No consistency
Documentation and consistency is a big problem and requires extended knowledge to understand.
  • Online training
  • In-person training
  • Self-taught
Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.
They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
No, manuals contradict itself and common knowledge is learned through trial and error of the product. Training is required as the manuals are extremely lacking and best practices are not made easily available without a support case.
Very complex, Training is required to use the product.
Go through training, but keep in mind their training is full of errors and misinformed information which they refuse to resolve.
Some - we have done small customizations to the interface
You have to pay to be able to modify the interface.
Yes - we have added extensive custom code
Not easy, documentation is lacking.
Yes
You are required to pay for support unless you are an ACE.
Support is very triage based now, for the price it should be full service support and not a cold hand off for a support case.
Yes
Resolved months after reported. Or ignore due to a new release.
No.
  • None
  • Each part of asigra requires an additional application to be installed to manage
  • Difficult to manage and control endpoints without console access
  • Interface is very Java heavy which causes issues
Yes
Not well, only works on the device and is unmanageable by another machine.
It works but the features are far behind the curve.
  • Internal API and SQL/PostgreSQL integrations
  • All systems
  • API (e.g. SOAP or REST)
Documentation is lacking and dated.
Integration is not easy and will most likely require their professional services as they did a poor job making integration easy/turn key.
Management is unwilling to work with you. Our account manager changes every 3+/- months due to them being fired or quieting.
Management doesn't care. They speak about truth and visibility but lie to their customers and scam them out of money every chance they get.
None.
Be caution of their training. It is not training, just a test. They give you poorly documented manuals which are included in the product and then charge you thousands to take a test. The manuals are not accurate and in most cases contradict themselves.
Yes
Upgrades sometimes go smoothly, just wait until they have patches for a new release. Their releases are normally buggy.
  • None
  • A working product
  • A product that is not half developed
  • A product that is fully QA'ed prior to release and fully functional.
  • A product that is not years behind the curve in features.
No
No
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