May 28, 2018
Score 10 out of 10
Read Nikhil George's full review
Pros and Cons
- Nice clean user interface - simple and clear survey for users that allows us to get responses quickly.
- Ability to respond to feedback direct from AskNicely. This gives us visibility that feedback has been responded to.
- Slack integration means feedback can be instantly shared with the company.
- Mobile app.
- Can't customise the NPS scoring. AskNicely uses the traditional NPS scoring. If you wanted to change the scoring, it currently isn't possible.