Read Nick Lampp's full review
Pros and Cons
- The workflows and level of automation to make managing an ongoing NPS programme easy are fantastic.
- The AskNicely TV Dashboard is great for getting everyone in the office interested in customer feedback - it essentially brings the customer into the room for some people who don't have a lot of direct contact with customers.
- The system is very easy to use and intuitive.
- There are a couple of different places where various settings can be found which can make it difficult to find something but this is a minor issue.