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Assembla, headquartered in Weston, Massachusetts, offers Workspaces, a defect and issue tracking solution.https://dudodiprj2sv7.cloudfront.net/product-logos/G8/eA/DXEOFCEFTQXU.pngAssembla to the Project RescueAssembla was brought on as a tool to manage technology requests between our department and a partner company. We utilized Assembla in order to coordinate open ticket requests, route to key users, follow up as needed and close out items. Prior to this we managed the requests via email which was not an efficient nor timely process. Key decision makers and points were lost in the email shuffle and Assembla allowed for us to track items.,Provided tickets that could be assigned to multiple users within the organization and our partner so that the appropriate people were involved. The ability to escalate and prioritize requests so that the most important tasks were getting handled first. A reference point to go back to prior tickets to use previous solutions for any new problems. It created a history for us. Ability to work on projects at our own pace.,The ability to export the tasks or run metrics on them. Mobile ability.,10,We were able to spend less time tracking down the status of projects. We could become more self-sufficient on reviewing prior resolutions to help with current problems. Tasks were responded to quickly because we did not have to email one person, wait for an out of office email and then try someone else. Our task got assigned to the next available person.,JIRA Software,CallidusCloud Marketing Automation, Conga Composer, SlackAssembla!We use Assembla to track project management tasks and facilitate users' daily work.,Assembla assists in the workload balancing of our programmers. We are able to use Assembla to manage sprints and sprint planning in our agile format.,It should be easier to search for items by keyword. Settings could be easier to manage--for instance I may want every update on projects that I manage but daily recaps on other workspaces.,9,Basecamp,Basecamp, Azure SQL Database, TeamGantt, Join.me, Microsoft Access, Microsoft SQL Server
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Assembla Workspaces
3 Ratings
Score 9.3 out of 101
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Assembla Workspaces Reviews

Assembla Workspaces
3 Ratings
Score 9.3 out of 101
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Wendy Hamstra-Smith profile photo
March 29, 2017

Assembla Workspaces Review: "Assembla to the Project Rescue"

Score 10 out of 10
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Verified User
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Assembla was brought on as a tool to manage technology requests between our department and a partner company. We utilized Assembla in order to coordinate open ticket requests, route to key users, follow up as needed and close out items. Prior to this we managed the requests via email which was not an efficient nor timely process. Key decision makers and points were lost in the email shuffle and Assembla allowed for us to track items.
  • Provided tickets that could be assigned to multiple users within the organization and our partner so that the appropriate people were involved.
  • The ability to escalate and prioritize requests so that the most important tasks were getting handled first.
  • A reference point to go back to prior tickets to use previous solutions for any new problems. It created a history for us.
  • Ability to work on projects at our own pace.
  • The ability to export the tasks or run metrics on them.
  • Mobile ability.
Assembla works well when you are working with multiple groups or entities. We dealt with different time zones, different levels of involvement with the projects, etc so this allows for us to have responses back in a quicker fashion. It also helps us clue in the appropriate people and rely less on following multiple email chains.
Read Wendy Hamstra-Smith's full review
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March 29, 2017

Assembla Workspaces Review: "Assembla!"

Score 9 out of 10
Vetted Review
Verified User
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We use Assembla to track project management tasks and facilitate users' daily work.
  • Assembla assists in the workload balancing of our programmers.
  • We are able to use Assembla to manage sprints and sprint planning in our agile format.
  • It should be easier to search for items by keyword.
  • Settings could be easier to manage--for instance I may want every update on projects that I manage but daily recaps on other workspaces.
Assembla is great for task management within a project management protocol.
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Assembla Workspaces Scorecard Summary

About Assembla Workspaces

Assembla, headquartered in Weston, Massachusetts, offers Workspaces, a defect and issue tracking solution.
Categories:  Bug Tracking

Assembla Workspaces Technical Details

Operating Systems: Unspecified
Mobile Application:No