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AT&T Workforce Manager

Score10 out of 10

4 Reviews and Ratings

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What is AT&T Workforce Manager?

The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.

Categories & Use Cases

Reviews

What users are saying about AT&T Workforce Manager.
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AT&t Workforce Manager A+

Incentivized
mike martinez
broker in Sales at unified health (1001-5000 employees employees)

Use Cases and Deployment Scope

communication between team members, for productivity for our workers and benefits and for monitoring for hippa and better security. It was a great product and would recommend this for any company looking to add a great software that will work and track everything you need for all business needs. Highly recommend

Pros

  • remote employee time keeping
  • employees hours locations
  • group calls

Cons

  • none
  • none
  • none

Most Important Features

  • the cloud storage
  • managing employees
  • mobile time keeping

Return on Investment

  • n/a
  • n/a
  • n/a

Efficiency and Accountability

Incentivized
Verified User
Professional in Customer Service (51-200 employees employees)

Pros

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

Cons

  • It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.

Return on Investment

  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

Other Software Used

Encore