Overview
What is Atera?
Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it…
Great, Especially for a 1-Person IT Department
Amazing All-In-One RMM and PSA
Friendly UI and easy management!
Atera RMM/PSA - if you don't use it, you should!
A great All-in-One Solution that can only keep getting better.
The all in one IT manager we needed in our organization
Atera is a clear winner in the IT management category
My Review of Atera
Great flexibility and customizations offered with Atera
Atera Review
Change the Revolution - Atera
Great all around RMM
Atera Review
Atera is an amazing value and a force multiplier
How Atera Differs From Its Competitors
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Usability
All in One
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Remote monitoring (84)9.393%
- Policy-based automation (71)8.888%
- Patch Management (83)8.787%
- Network device monitoring (73)8.686%
Reviewer Pros & Cons
Pricing
MSP - Pro
$99
MSP - Growth
$129
IT Department - Professional
$149
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month per user
Product Demos
Atera 5-Minute Walkthrough
Features
Application Performance Management
Application performance management software monitors software to ensure performance and availability
- 10Virtualization monitoring(1) Ratings
Allows for monitoring of virtual applications and servers
- 10IT Asset Discovery(1) Ratings
Discovery of hardware and software assets on the network
Monitoring Tasks
Various types of monitoring
- 9.3Remote monitoring(84) Ratings
Monitoring of network operational activities through the use of remote devices known as monitors or probes
- 8.6Network device monitoring(73) Ratings
Monitor the real-time performance and health of devices on your network
- 10Activity Monitoring(1) Ratings
The product's ability to monitor the activity of individual users, devices, or other entities.
Management Tasks
Various tasks required to keep systems running smoothly
- 8.7Patch Management(83) Ratings
Patch management involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system.
- 8.8Policy-based automation(71) Ratings
Policy-based management is an administrative approach used to simplify the system management by drafting rules to deal with common situations
Remote Access
Remote access products allow users to operate devices through an internet connection.
- 10Attended device access(1) Ratings
The quality and reliability of connections to remote devices that are currently attended by an active user.
- 10Unattended device access(1) Ratings
The quality and reliability of connections to unattended remote devices.
- 1Mobile device access(1) Ratings
The quality and reliability of remote connections to end-user mobile devices.
- 10Virtual device access(1) Ratings
The availability, quality, and reliability of remote connections to virtual machines and devices.
- 7Multiple-display support(1) Ratings
The capability of the product to support users with multiple monitors. For instance, adapting a multi-monitor end-user display to a single monitor.
- 9Multiple concurrent sessions(1) Ratings
More than one user can access the same remote device at the same time.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Atera?
Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools.
Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.
*New: Atera integrates with Open AI (the creators of ChatGPT) for script creation and execution, so the user can run scripts and explore new automations.
Atera’s platform features:
Windows, Mac, and Linux agents and support
Proactive IT management capabilities help address potential issues before they turn into problems
Dozens of integrations with software including Bitdefender, Open AI, Acronis
Remote monitoring and management from anywhere
Professional service automation
Sessions can be started directly from an alert, ticket, or device view via AnyDesk, Splashtop, TeamViewer, or ScreenConnect
Analytic capabilities
Dynamic mobile app
Automate mundane tasks. Alerts can be set to proactively prevent issues for clients before they turn into problems, and minimize time spent on menial work.
Grow capabilities without growing expenses. Fixed cost for unlimited devices, so users can scale IT operations without growing the bottom line.
Atera Features
Monitoring Tasks Features
- Supported: Remote monitoring
- Supported: Network device monitoring
Management Tasks Features
- Supported: Patch Management
- Supported: Policy-based automation
Atera Screenshots
Atera Videos
Atera Integrations
Atera Competitors
Atera Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Countries | Global |
Supported Languages | English, French, German |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(145)Attribute Ratings
Reviews
(1-25 of 87)Best RMM software but pricey
Great, Especially for a 1-Person IT Department
Amazing All-In-One RMM and PSA
Friendly UI and easy management!
Atera RMM/PSA - if you don't use it, you should!
The best thing about this product is their pricing. Atera charges by the technician, not the device like everyone else does. This is a great value to anyone that is looking for a RMM/PSA option that won't break your budget.
The all in one IT manager we needed in our organization
Atera is a clear winner in the IT management category
It has enabled us to have visibility into all equipment, installed software, remotely support devices, and track incidents and problems. We use it to streamline onboarding and offboarding operations, configure new hardware for deployment, track assets, automate remediation of issues, centralize a knowledgebase of IT information, automate patching, etc.
While IT is generally a 24/7 operation, my office hours do not need to be. When things aren't being self-healed after-hours, I can still have visibility and access to everything wherever I may be.
My Review of Atera
Great flexibility and customizations offered with Atera
Atera Review
Change the Revolution - Atera
Great all around RMM
Atera Review
Atera is an amazing value and a force multiplier
Atera is my kung-fu, and it is strong.
Atera helps successfully grow my MSP
Atera Keeps Our Business On Track
It does a great job of keeping all of our contacts organized, allowing our team to access passwords and other credentials we need to help our clients. It's a one stop database and ticket solution for us for both small firms and larger ones we work with. Having ready access to the credentials alone would be useful, but combining it with the other information it can store for us and the built in remote access tools takes it to the next level.
We have grown a lot over the last year and expect more growth in the years to come. Atera has been easy to scale up with us. They also add features and listen to user feedback.
Last but not least, their support & speed of response is excellent. This is crucial in our industry and they have not disappointed with their service.