Aternity Reviews

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Ratings and Reviews
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Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Aternity to monitor system performance for all the virtual servers and applications deployed on PROD instances. We are primarily monitoring CPU Utilization, Memory Utilization, running Shell Scripts, and performing a status check for Windows services on multiple servers. Aternity has helped us perform proactive monitoring across the critical business components and fulfill the defined availability thresholds.
  • Provides holistic view of system performance
  • Stability index for each server being monitored
  • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
  • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
Aternity is one of the best Application Performance Monitoring tools available. It is well suited for businesses of any size, but it does require solid hardware to run and perform monitoring.
Akshay Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our team is using Aternity for Application performance monitoring. It is helping us to understand the application's bottlenecks with the help of in-depth analytics generated from the tool. With this, we are able to effectively reduce the downtime for high-priority applications.
  • Support for integration with AWS and Google Cloud Platform
  • In depth detailed reporting using AI and business intelligence
  • Data quality
  • Detailed reports about app usage patterns
  • Inbuilt repository of automation scripts for self healing mechanism
  • Cost is on the higher side
  • Extensive training is required for the team resources to run deploy and setup the tool with the use cases
  • The tool performance is bit laggy
Aternity is well suited for medium to large-sized business applications which need an extensive monitoring solution. It provides multiple options under a single roof.
Shipra Dubey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Aternity as a real-time monitoring tool for various business-critical applications. It provides us detailed information about different matrices like security, application performance, and resource usage. We are able to extract user-specific reports to improve the business user experience for the users.
  • Functionality to create custom monitoring workflow for each business application
  • Detailed analytics for each monitoring
  • Automated scripts for performing different user defined actions
  • Cost gets increased with the increase in complexities of the monitoring tasks
  • Apart from cost, no challenge faced from the tool.
Aternity is well suited for medium to large enterprise-level applications and projects. It helps to perform monitoring at different layers of the applications and guarantees an overall increase in performance. If cost is not a constraint, it can be recommended.
Score 10 out of 10
Vetted Review
Verified User
Review Source
SteelCentral AppInternals is in the company to provide visibility into the performance of multilayer and complexity applications. It aims to show a detailed picture of what each team needs to identify and solve their problems. And all of this in a collaborative and optimized way that makes life easier for everyone.
  • Try to end application downtime.
  • Optimize and improve troubleshooting.
  • Detect and identify existing problems.
  • A little complicated at first to use.
  • We found it a bit slow to give the answers.
Riverbed SteelCentral AppInternals at the company collaborates on monitoring Java and .net applications, as well as other third parties. An example scenario is the measurement we do from end to end of some applications to the web page. All this with real-time monitoring and identifying any delays in performance you have. Alerts can come from the browser, database, application, and even from the network.
The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us.
November 07, 2019

Pricey but worth it

Larry Chisholm | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SteelCentral was purchased in addition to a riverbed device for network monitoring. New owners for the company wanted serious visibility into their custom-written applications and performance around said applications. Right out of the gate we were able to trace down a network latency issue between our database server, and our application server (.NET). The resolution of which was simple and gave an immediate bandwidth increase.
  • Root cause finding/remediation (it goes beyond analysis).
  • Shows latency between applications and servers.
  • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
  • Cost - Riverbed is really proud of their products, and the price shows.
  • More "point and click" repair opportunities.
  • Integration with Cisco DNA, tell which devices could have issues based upon the IOS version, etc.
It is well suited for companies wanting to get the most out of their applications, and have a good amount of money to spend. This product would be great for anyone's company, but it is a bit cost-prohibitive to SMB's. I would recommend to Riverbed to have a "per engagement" cost with trusted partners, to clear up performance issues on a one-time cost basis.
Fortunately, I've not had to use support very often. I will chide Riverbed on this, as I do any other company that outsources support to India. Please stop! When your customers can't understand the person on the other end, it makes support cases incredibly difficult. Please, Riverbed, use English as a first language talent.
Rob Bates | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use AppInternals to give us full stack visibility across cloud workloads and containers, showing full diagnostics for every transaction across our applications, which includes logs, network and payload data. We have a high number of applications spread across the organization, on-premise, and cloud-based. We had very little visibility into the stack trace of these applications.
  • Full stack visibility into application data is excellent.
  • Transaction element is very detailed and extremely helpful in diagnosing issues.
  • The support element from Riverbed has been great, including the turn around time for the few issues we had.
  • We found the platform slightly costly for the return. Having tried multiple products this was the best of the lot.
  • We did find a few applications where the diagnostic data wasn't overly insightful.
If you have multiple applications deployed natively and cloud-based, then AppInternals will be well suited to you. If your applications use multiple technologies, then again, this will be well suited to you. We have offices and users across the globe, so we needed a platform where we could measure the data from multiple geographic locations.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cuts down on the time to resolve complicated application issue. Now, we have been able to trace individual transaction to identify where the issue is whether in the application code, server, or network.
  • Transaction tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable.
  • Support for PHP, DB, and other applications need to be supported. We have a broad range of applications that we would like visibility into but the list of currently supported applications is very small.
  • 9/10 - We had a couple of issues that required opening up tickets. The Riverbed support engineers usually resolve issues in a timely manner.
  • App Dynamics should try to find some measure of support or functionality in an SAP and People soft environments - however with the introduction of C++ agents - the People Soft realm will be covered shortly.
  • Additional support for next-gen mobile platforms also needs to be high on the roadmap prioritization.
We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously.

Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.

Aternity Scorecard Summary

What is Aternity?

The Aternity Digital Experience Management platform contextualizes data across every enterprise endpoint, app and transaction to inform remediation, drive down costs and improve productivity. Aternity is available via SaaS and on-premises, in three editions, tailored to deliver the business outcomes that are most important to your company. Formerly from Riverbed Technologies, Aternity became an independent company in 2020, and assumes the the APM capabilities of the SteelCentral AppInternals solution, formerly from Riverbed.

The solution provides:

End-User Experience Monitoring
Self-healing and visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app in your portfolio, running on any device.

Application Performance Monitoring
Simplified high definition monitoring that is scalable, easy to use and deploy, and unifies APM visibility across end users, applications, networks, and the cloud-native ecosystem.

Aternity Digital Experience Index
Aternity DXI automatically identifies digital experience hot spots across your enterprise impacting employees and customers, then sets you on a path to action and improvement.

Device Performance Monitoring (DPM)
Insights into performance and health of laptops, desktops, VDI, and mobile devices, along with self-healing to automatically resolve issues.

Compare an organization's digital experience to others in the market by leveraging our IT service benchmark data from millions of devices under management.

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Aternity Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

What is Aternity?

The Aternity Digital Experience Management platform provides AI-powered analytics and self-healing control in order to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation. Formerly from Riverbed Technologies, Aternity became an independent company in 2020, and assumes the the APM capabilities of the SteelCentral AppInternals solution, formerly from Riverbed.

What is Aternity's best feature?

Reviewers rate Support Rating highest, with a score of 9.1.

Who uses Aternity?

The most common users of Aternity are from Enterprises and the Unknown industry.