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athenaClinicals

athenaClinicals

Overview

Recent Reviews

TrustRadius Insights

AthenaClinicals is a versatile software that has been highly regarded in the medical business for its automation and ease of use compared …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Fax integration (9)
    9.9
    99%
  • Charting / document management (9)
    8.9
    89%
  • Templates (9)
    8.9
    89%
  • Integration with other EMR and PM systems (9)
    7.6
    76%
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Pricing

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N/A
Unavailable

Sorry, this product's description is unavailable

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

ChartGuard for athenaClinicals Demo

YouTube

Samantha, the EHR Virtual Assistant for athenaClinicals - Demo

YouTube

AthenaClinicals/AthenaHealth Transcription and Scribe service DEMO

YouTube

Samantha, the EHR Virtual Assistant for athenaClinicals - Demo

YouTube

athenaClinicals Interoperability (PRS) Demo

YouTube

IntegraCoder Demo - athenaClinicals

YouTube
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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

8.4
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

8.2
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

8.9
Avg 7.3

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

8.4
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

8.8
Avg 7.8
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Product Details

What is athenaClinicals?

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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AthenaClinicals is a versatile software that has been highly regarded in the medical business for its automation and ease of use compared to other EHR software. Users have found the software valuable in a variety of use cases. For example, it allows users to print forms with patient scan codes and scan them directly into the patient's electronic chart, saving time. With features like improved authorization tracking and a report builder for detailed assessments, AthenaClinicals effectively maintains patient records and financials for doctor's offices. Additionally, the software offers a complete electronic medical record solution for large family care practices, eliminating the need for physical charts and streamlining record management. Users have appreciated the transition from an aging EMR to a newer web-based model. Furthermore, AthenaClinicals enhances workflow optimization and easy data entry with its user-friendly interface, providing a seamless experience for users. The check-in and check-out features significantly improve office efficiency, while patient message management ensures prompt communication between departments or doctors. By simplifying navigation through patient charts and doctors' notes, AthenaClinicals makes it easier to find lost papers, schedule appointments, and create patient charts quickly. The software also helps standardize templates of notes, ensuring consistency in documentation. Overall, users have praised AthenaClinicals for its comprehensive management solutions for medical billing, care management, and income monitoring, resulting in improved work efficiency by 70%.

Users commonly recommend thoroughly researching and studying a lot of information before using AthenaClinicals. They emphasize the importance of understanding the cost and fees associated with the software, as well as confirming any sales promises in writing.

Another common recommendation is to fully utilize AthenaClinicals' capabilities. Users suggest taking advantage of tutorials and staying up-to-date with the company's publications to maximize the benefits of the system. Some users even suggest dedicating staff solely to the billing process if possible.

Many users recommend giving AthenaClinicals a trial run before making a purchase. This allows potential users to familiarize themselves with the software and determine if it meets their needs for potential financial and time savings. However, there is also a cautionary note for recommending AthenaClinicals for Surgery Centers, unless it is a single specialty center connected to a single physician.

Overall, these recommendations highlight the importance of thorough research, maximizing the use of AthenaClinicals' features, and experiencing a trial run before committing to the software.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
  • athenahealth gives you support from an outstanding team. Just a phone call away. There is not a question they will not answer or will not find out the answer for you quickly
  • Meaningful use is a piece of cake with athenahealth. The reporting is at your fingertips and the training to make sure the data is collected is priceless
  • Patient registration is simple and efficient for the staff to obtain via phone. It also makes staff ask questions that are needed to satisfy Meaningful Use
  • Clinical Documentation is simple. athenahealth made it where most doctors young and old can transition to EMR with as little frustration as possible.
  • athenahealth communicator takes care of the reminder calls 2 days prior to their appointment.
  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
How will implementation of athenahealth save you money? Will it decrease staff? Will it increase efficiency? If so, how much? They need to need able to produce and substantiate percentages they give. Is onsite training available? And if so, is it part of the training or an additional cost? Are discipline specific clinical templates available to the physicians?
Billing and Claims Management (5)
80%
8.0
Real-time eligibility verification
80%
8.0
Coding
70%
7.0
Claims management
80%
8.0
Patient billing
80%
8.0
Financial Reporting
90%
9.0
Patient Scheduling (3)
53.33333333333333%
5.3
Automated patient check-in
N/A
N/A
Automated appointment reminders
80%
8.0
Multi-location support
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
80%
8.0
Charting / document management
80%
8.0
Templates
80%
8.0
E-prescribing
90%
9.0
Fax integration
80%
8.0
Patient portal
80%
8.0
Mobile/tablet support
70%
7.0
Speech recognition
80%
8.0
Integration with other EMR and PM systems
80%
8.0
Customization
80%
8.0
Workflow automation
80%
8.0
Medical Security and Privacy (4)
90%
9.0
Role-based permission levels
90%
9.0
Data backups and redundancy
90%
9.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
90%
9.0
Workflow and Scale (2)
90%
9.0
Task tracking
90%
9.0
Multi-office / multi-physician capabilities
90%
9.0
athenahealth is more user friendly. There customer service center does not leave you without an answer. The reports can be built to each managers specific needs and the gathering of data from the EMR is fast. WOW!
15
Medical services. Clinicals and Practice management
Athenahealth provides support remotely. you make one call and it is handled efficiently and accurately. Their customer support center is top notch.
Yes
Full billing department. It did not replace them just decrease what we had and trained the ones here to be more efficient.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
  • Analyst Reports
How is this going to save the practice money?????? With healthcare reimbursements always in discussion, its about what money can you save!
No change
No
Its inclusive with my monthly payment.
They are always there. Friendly and organized.
Yes
the numbers on the pages of medical records just one day went away. But when I checked with CSC they were able to correct quickly.
As a new practice manager years ago coming to a new EMR, I was green to Athenahealth. I would call several times a day regarding absolutely everything and each time I was impressed of what was already in place for my difficult questions. Workflow, Training. Learning portals. Learning classrooms for when new employees were hired. Still get amazed to this day. Its like they sat down with a bunch of practice managers and said "hey what is it you would want from an EMR? and gave it to them. They are constantly tweeking and making it better.
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