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athenaCollector is User FriendlyathenaCollector is used for our physician billing. Patient appointments are scheduled in athena. When patients arrive for appointments, they are checked in, checked out, and charges are entered via athenaCollector. Diagnosis and procedure code data is entered into the system. We use the software to submit claims and post payment from insurance carriers and patients.,Ease of scheduling appointments, checking patients in, and entering charges. The system is very user friendly and navigation throughout the system is not complicated. Reporting tools are setup in a format that the average user can use.,Reporting for payer contract variances is weak for an organization as large as ours. Custom report development can get pricey and take some time to develop. A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.,9,Payments are received faster, reducing our Days Revenue Outstanding Claims being paid faster reduces our A/R > 120 Days Charge Lag has decreased, increasing payments.,,Multi-specialty,More than 250 practitioners
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athenaCollector
2 Ratings
Score 9.0 out of 101
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athenaCollector Reviews

athenaCollector
2 Ratings
Score 9.0 out of 101
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February 13, 2015

User Review: "athenaCollector is User Friendly"

Score 9 out of 10
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  • Ease of scheduling appointments, checking patients in, and entering charges.
  • The system is very user friendly and navigation throughout the system is not complicated.
  • Reporting tools are setup in a format that the average user can use.
  • Reporting for payer contract variances is weak for an organization as large as ours.
  • Custom report development can get pricey and take some time to develop.
  • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
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athenaCollector Scorecard Summary

Feature Scorecard Summary

Real-time eligibility verification (1)
9
Claims management (1)
8
Coding (1)
9
Patient billing (1)
9
Financial Reporting (1)
8
Rule-based scheduling (1)
10
Automated appointment reminders (1)
9
Multi-location support (1)
7
Calendar interface (1)
8
Charting / document management (1)
9
Templates (1)
8
Patient portal (1)
8
Integration with other EMR and PM systems (1)
9
Workflow automation (1)
9
Customization (1)
7
HIPPA compliance (1)
10
Role-based permission levels (1)
8
Data backups and redundancy (1)
10
Local mode / networking failsafe (1)
9
Task tracking (1)
10
Specialty-specific workflows (1)
8
Multi-office / multi-physician capabilities (1)
8

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