A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Analyst (10,001+ employees employees)
Pros
Ease of scheduling appointments, checking patients in, and entering charges.
The system is very user friendly and navigation throughout the system is not complicated.
Reporting tools are setup in a format that the average user can use.
Cons
Reporting for payer contract variances is weak for an organization as large as ours.
Custom report development can get pricey and take some time to develop.
A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
Return on Investment
Payments are received faster, reducing our Days Revenue Outstanding
Claims being paid faster reduces our A/R > 120 Days
Charge Lag has decreased, increasing payments.
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