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athenaIDX

athenaIDX
Formerly Centricity Business

Overview

What is athenaIDX?

athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software…

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Recent Reviews

TrustRadius Insights

Users of athenaIDX, also known as Centricity, have found the platform to be highly useful for a variety of tasks in the healthcare …
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Easy and accessible

7 out of 10
January 27, 2022
Incentivized
We use this service primarily for documentation and billing. We also use this service to upload forms, documents, and any other relevant …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is athenaIDX?

athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software that was…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

athenaIDX Competitors

athenaIDX Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software that was formerly owned and supported by GE Healthcare acquired by Veritas Capital in 2018, spun off into a new entity (Virence Health), and then rebranded as a product of athenahealth (also a Veritas company) in July 2020. EMR functionality is being dropped in favor of focusing on revenue cycle management, and interoperability with other EMR software.

Candid Health, Apero Health, and Enter are common alternatives for athenaIDX.

The most common users of athenaIDX are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of athenaIDX, also known as Centricity, have found the platform to be highly useful for a variety of tasks in the healthcare setting. One key use case is electronic prescribing, which users have found to be incredibly easy to use. The platform's intuitive interface and streamlined process make it efficient for healthcare professionals to electronically send prescriptions to pharmacies, reducing errors and ensuring timely medication delivery.

Another valuable use case of athenaIDX is its forms usage feature. Users appreciate how this functionality helps keep everyone on point by enabling accurate documentation. The platform allows healthcare providers to easily create and upload forms relevant to patient and family cases, ensuring that all essential information is captured and securely stored. This feature not only enhances communication and collaboration within the care team but also contributes to comprehensive patient care.

Furthermore, athenaIDX serves as an effective tool for managing paperwork and documents. Users rely on the platform's capability to efficiently upload and store various types of paperwork, such as consent forms, insurance documents, and medical records. With easy access for all members of the care team, athenaIDX facilitates seamless navigation through patient files, enabling quick retrieval of necessary information when needed.

Lastly, Centricity acts as a practice management system that assists healthcare organizations in several administrative tasks. Many users leverage the platform for appointment scheduling, which helps streamline the process and ensure efficient time management for both patients and providers. Additionally, Centricity's billing and accounts receivable functionalities enable accurate tracking and management of financial transactions within the practice.

Overall, athenaIDX/Centricity provides a range of valuable use cases for healthcare professionals. From electronic prescribing to forms usage, document management, and practice administration tasks, the platform offers accessible solutions that enhance efficiency, accuracy, and collaboration in delivering high-quality patient care.

Reviews

(1-9 of 9)
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January 27, 2022

Easy and accessible

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Athena is a well-suited electronic medical record system for those professionals that work in a medical center, hospital, clinic, and/or outpatient clinic that need to provide frequent and accurate documentation for insurance providers and all other members of the care team. It might be less appropriate for a small agency.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Centricity is great for practices that need to be able to customize their schedules for each provider. It allows you to create multiple custom templates so each doctor could have their own schedule template and customized appointment types. At times the statements can be hard for patients to understand so make sure your staff understands and can explain how payments are posted and how they show up on the statement.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
[It's] fairly easy to learn how to use, whether it's just for looking up patient information or for writing notes for patients. However I was unable to get access to the actual radiology images for my patients - I only had access to the dictated radiology reports.
April 10, 2017

Trustworthy

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to manage users and troubleshooting the issues can be resolved quickly for end users.The use of the SSO and not having to log on multiple times.
  • Centricity is able to be accessed remotely and 24/7 for the physicians who have weekend hours.The use of clinically speaking for dictation has been great for the specialty providers.
  • As an application support person and analyst, mapping and use of HL7 allows HIE to be used and therefore providers will receive incentive points under MIPS.
  • This system helps providers achieve PQRS/MU with many features built in to take the worries out of the tedious reporting.
Steven King, LHRM, RHIA, MBA, MEd | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
CEMR is well suited for documenting patient care. Each EMR on the market has limitations and CEMR is no different. All EMR's essentially do the exact same thing. What differentiates others is the ability to integrate actionable business intelligence for review and clinical improvement. CEMR is woefully short on any type of business intelligence. Their one stab at this failed miserably. Unless you have a Crystal Report expert on staff...you won't cull good information from CEMR.
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