Confluence Reviews

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Reviews (1-25 of 62)

Bailey Troutt | TrustRadius Reviewer
September 30, 2019

Stunning project management with Confluence

Score 9 out of 10
Vetted Review
Verified User
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Alternatives Considered

Atlassian Confluence is more convenient and reliable than Salesforce Community Cloud. Also,
I prefer it over others because of its enhanced interface that makes my working
faster and efficient by providing a bundle of options and features as well. It is all in one solution to all my problems.

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Michael Gibson | TrustRadius Reviewer
September 30, 2019

Powerful tool with no design inspiration

Score 7 out of 10
Vetted Review
Verified User
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I used Lotus Notes many years ago and Atlassian Confluence reminds me of that - ugly and functional. We use Atlassian Confluence because we use JIRA. I doubt anyone would select Atlassian Confluence if they didn't also use JIRA. I've looked at Basecamp and it has a better feeling to it though JIRA Core and Service Desk are excellent tools so I can't imagine throwing them out for something pretty that might have limitations.
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Kaleb-John Loo | TrustRadius Reviewer
September 24, 2019

Simplicity at its core

Score 8 out of 10
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Atlassian Confluence is a simpler platform than Microsoft SharePoint, which is good and bad. It is much easier to use and has less overhead than SharePoint, which makes it ideal for quick documentation and sharing knowledge. If more advanced features and document sharing are required, then we utilize SharePoint instead. Atlassian Confluence is more suited toward a wiki type of documentation.
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Hilary Hobbs | TrustRadius Reviewer
September 15, 2019

Confluence Great for Large Companies

Score 8 out of 10
Vetted Review
Verified User
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Alternatives Considered

JIRA works seamlessly with Confluence, allowing for even more streamlined communication. You can add linked VCP numbers straight to your page on Confluence, and it can be directly linked to the JIRA ticket. I highly recommend using both together. Confluence is best for communication while JIRA is essential in project tracking. The two go hand-in-hand.
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Ted Cook | TrustRadius Reviewer
September 27, 2019

Great for organizing coding teams in structured workflows and real time release tracking

Score 8 out of 10
Vetted Review
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Alternatives Considered

Atlassian Confluence is extremely customizable with
great API integration with a vast array of addons. Great for collaboration between
DevOPS and CloudOPS teams. Better structured workflow processes and real-time software
release tracking.
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Anonymous | TrustRadius Reviewer
October 04, 2019

Atlassian Confluence - Easy and Intuitive Knowledge Sharing

Score 10 out of 10
Vetted Review
Verified User
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Alternatives Considered

  • HCL Connections (formerly from IBM)
IBM Connections tried to be what Confluence IS - but failed miserably at it. As a knowledge management platform, it was terrible because information went in, but never came out. We used to have a saying that Connections is where information went to die simply because you could never find it again!

Confluence is better than Connections in every way, as it leverages its sister solutions in the suite for easy linking and access. Confluence search is excellent too, so its easy to find that page you're looking for.
Read this authenticated review
Joshua Pekar | TrustRadius Reviewer
April 02, 2019

User for collaboration with IT on HR Projects

Score 6 out of 10
Vetted Review
Verified User
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Alternatives Considered

I am a smart sheet user but I utilize smart sheet for very different projects. I do believe smart sheet has much of the same functionality but I would use it in a very different way. Confluence has more of a web-based dialogue feel, where smart sheet is web-based but still has a very spreadsheet look and feel.
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Anonymous | TrustRadius Reviewer
May 07, 2019

Confluence a nice addition to JIRA software

Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

SharePoint is used at my org as the main place to document projects and store other docs. While Confluence does not have the same check out functions for Word and Excel it is a living document and can do the same type of things. Also it is much easier and cleaner to look at.
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Rounak Jangir | TrustRadius Reviewer
December 14, 2018

Just amazing tool for documentation

Score 9 out of 10
Vetted Review
Verified User
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Alternatives Considered

As we are using an Atlassian package, it fits in our stack, which helps us make our development faster and more trackable. There are lots of reason to select Atlassian Confluence is that it fits well in our stack and it is very useful and handy tool to use. I am not sure how it would fit with some other open source tools but for documentation it is very good.
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Clay Horste | TrustRadius Reviewer
December 11, 2018

A software developer's day using confluence.

Score 7 out of 10
Vetted Review
Verified User
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Alternatives Considered

We were using MS SharePoint which was integrated with TFS for managing our developer workflow and it was quite clunky. We had to be signed into the VPN to access any of it and it relied upon Internet Explorer for access. It felt slow and sometimes you could use other browsers and sometimes you couldn't. We have also moved to VSTS, Confluence, and TestRail; and things are much more usable and better documented.
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Jayant Rana | TrustRadius Reviewer
September 06, 2018

The best thing for documentation.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

  1. Atlassian marketing will jump on this right away.
  2. When search on google about others not much details but for confluence too wide result is available.
  3. It's an enterprise level tool, the support and community are excellent.
  4. Atlassian, who are highly successful, run their entire business through Confluence.
  5. Confluence talks to other systems relatively easily.
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Ammar Aldaffaie | TrustRadius Reviewer
December 10, 2018

Atlassian Confluence - a great choice for knowledge-based management

Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

SharePoint is great, I use it and I love it. Confluence is a lot like SharePoint with a more modern look and a fancy suit. If you have the skills for implementation, it is great and developers will enjoy it more.
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Feature Scorecard Summary

Task Management (56)
Gantt Charts (12)
Scheduling (21)
Workflow Automation (39)
Mobile Access (50)
Search (65)
Visual planning tools (53)
Chat (15)
Notifications (66)
Discussions (62)
Surveys (15)
Internal knowledgebase (60)
Integrates with GoToMeeting (3)
Integrates with Gmail and Google Hangouts (7)
Integrates with Outlook (10)
Versioning (55)
Video files (38)
Audio files (35)
Document collaboration (63)
Access control (61)
Advanced security features (44)
Integrates with Google Drive (24)
Device sync (24)

About Confluence

Confluence aims to give you the power to create anything and everything, from meeting notes, project plans, product requirements, and more. Include multimedia, dynamic content, and make your work come to life.

Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.

Confluence Features

Project Management Features
Has featureTask Management
Does not have featureGantt Charts
Does not have featureScheduling
Has featureWorkflow Automation
Has featureMobile Access
Has featureFile tracking
Has featureTagging
Has featureSearch
Has featureIntegrates with other Project Management Tools
Has featureVisual planning tools
Communication Features
Does not have featureChat
Has featureStatus updates and activity feed
Has featureNotifications
Has featureComments and feedback
Has featureDiscussions
Has featureUser directory and online status
Has featureSharing and privacy
Does not have featureSurveys
Has featureInternal knowledgebase
Does not have featureIntegrates with Skype
Does not have featureIntegrates with GoToMeeting
Does not have featureIntegrates with Gmail and Google Hangouts
Does not have featureIntegrates with Outlook
File Sharing & Management Features
Has featureVersioning
Has featureDocument files
Has featureImage files
Has featureVideo files
Has featureAudio files
Has featureDocument collaboration
Has featureShared folders
Has featureAccess control
Has featureAdvanced security features
Has featureIntegrates with Google Drive
Does not have featureIntegrates with SharePoint
Has featureDevice sync
Has featureWeb interface
Has featureFile change notifications
Has featureSimultaneous editing

Confluence Integrations

MS SharePoint, Microsoft Office 365, Gliffy, Jira Software, Jira Service Desk, Google Drive, Box, Bitbucket, GitHub, Slack, Salesforce Einstein Analytics (formerly Wave Analytics)

Confluence Competitors

Microsoft Yammer, MS SharePoint, Micro Focus Vibe, Socialtext, Traction TeamPage, OpenText Enterprise Content Manamagement (ECM), HCL Notes (formerly from IBM)


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Confluence Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Confluence Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No