TrustRadius Insights
Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be …
Starting at $10 per month
View PricingOverview
What is Confluence?
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Document collaboration (104)9.090%
- Access control (102)8.787%
- Notifications (107)8.282%
- Search (107)6.969%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Free for 10 Users
Standard
$5
Cloud
Per User Per Month
Premium
$10
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/conf…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month
Product Demos
Confluence-Demo: Unterseiten bis in beliebige Tiefe anlegen
YouTube
Atlassian Confluence 101 - Delete and Restore a Page
YouTube
Atlassian Confluence 101 - Organize Pages
YouTube
Sibling Tabs User Macro for Atlassian Confluence
YouTube
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Confluence?
Confluence aims to give you the power to create anything and everything, from meeting notes, project plans, product requirements, and more. Include multimedia, dynamic content, and make your work come to life.
Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.
Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.
Confluence Features
Project Management Features
- Supported: Task Management
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Internal knowledgebase
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Confluence Integrations
Confluence Competitors
- Microsoft Yammer
- Microsoft SharePoint
- OpenText Vibe
- Socialtext (discontinued)
- Traction TeamPage
- HCL Notes
- OpenText Enterprise Content Manamagement (ECM)
Confluence Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
Confluence starts at $10.
Reviewers rate Integrates with Outlook highest, with a score of 9.6.
The most common users of Confluence are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(2102)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be an effective solution for various use cases across departments and teams. For example, Confluence serves as a central document system for product owners and product management, storing important project documents and related information. It is also used as an internal Wikipedia and knowledge base, providing how-to guides, descriptions, and tracking project status.
Confluence plays a crucial role in facilitating communication and coordination within organizations. It helps teams effectively share knowledge, onboard new employees, and provide assistance to other teams by finding configuration files and debugging information. Many users appreciate its ability to document procedures and information in an easily accessible way, creating a centralized repository for organizational documentation.
With its wide range of features, Confluence is utilized for collaboration, project management, process and quality management, and knowledge management. It enables teams to coordinate tasks more easily, ensuring everyone has access to the necessary information. The software is also valued by IT departments as a knowledge base and internal web space. Additionally, it serves as a valuable agile tool for custom development services, providing a centralized place for documentation and integration with other tools.
Overall, Atlassian Confluence offers a robust platform for enhancing teamwork and knowledge sharing within organizations. Its versatility makes it suitable for various industries and departments, improving communication, productivity, and information accessibility.
Users recommend using Confluence for creating, storing, and retrieving business-critical resources. They suggest using Confluence for documentation work, especially in an agile project management environment. Users find Confluence to be a great tool for remote teams to work together and increase efficiency. They also recommend it for team collaboration and seamless project work. Users suggest using Confluence to eliminate communication gaps and improve visibility and backtracking. They think Confluence is excellent for sharing information and integrating with other tools. Additionally, reviewers recommend Confluence for workplaces with flexible schedules and remote working. They suggest considering Confluence when using other Atlassian tools for excellent integration. Users recommend using Confluence for team development documentation and any type of organizational documentation needs. They find Confluence easy to use and believe it makes documentation fun and easier to record. Users suggest using Confluence along with Jira for the best experience. They also recommend establishing a system for creating neat Confluence pages. Users suggest considering Confluence if already using the Atlassian suite but mention the need for improvements in integrations and editing abilities. Additionally, users recommend Confluence only if using Jira, as it may save money compared to other options. However, they suggest considering other options if complicated needs are required.
Attribute Ratings
Reviews
(1-25 of 95)Companies can't remove reviews or game the system. Here's why
November 22, 2023
Atlassian Confluence - single point of collaboration
September 09, 2023
Exploring Atlassian Confluence: A Brief Review of Features and Benefits
Score 8 out of 10
Vetted Review
Verified User
It integrates well with other SAAS products and has been our industry standard for all projects that we're involved in.
June 28, 2023
You should really use Confluence when you need a great compilation of documents to keep the trainning up to date!
Score 10 out of 10
Vetted Review
Verified User
I do use both on my daily basis, Jira works perfect for me on the creation of tickets, defects, parent tickets and this is useful to keep all the documentation necessary to keep working on the projects, so if you get to work with both to me is the best way, also you can add the Box and you can have the storage for the documents to test against to and the assets to test too.
February 15, 2023
Best knowledge management tool for IT industries
Score 8 out of 10
Vetted Review
Verified User
The way the knowledge is stored and indexed in Atlassian Confluence is very advanced so that it can be easily accessed. It supports including images, links, etc so that we can convey the idea very well. Overall it's very useful for organizations where new features are rolled out with high frequency and features are very complex and need some written content about it to get the grasp.
January 05, 2023
Confluence is our go-to tool for documentation
Score 10 out of 10
Vetted Review
Verified User
The primary advantages we have with Confluence over Google Drive are the search capabilities and automatic notification whenever there is a change to the document.
December 15, 2022
Use Atlassian Confluence to scale your work, team, and organization
Score 10 out of 10
Vetted Review
Verified User
With Atlassian Confluence, we have an entire suite of products that we can use, customize, and implement workflows with. This was the main driving forces behind why we continue to use Atlassian Confluence. Each product is able to "Speak" to each other without much manual intervention and we were able to scale our team by over 150% simply by integrating workflows, automations, and project management within it
July 25, 2022
Always have options, But Continuos Improvement is the only successor of Atlasstian Confluence
Score 9 out of 10
Vetted Review
Verified User
We have selected Confluence for the cloud sync option. It is easily synced with cloud and have data privacy. data recovery.
Our organization using Confluence for more than 5 years, we recommend for personalized changes also to adapt with the organization changes and requirements and its easily possible with Atlassian. have the multiple industry standard options and the AI to impove the features.
Our organization using Confluence for more than 5 years, we recommend for personalized changes also to adapt with the organization changes and requirements and its easily possible with Atlassian. have the multiple industry standard options and the AI to impove the features.
February 16, 2022
Confluence at a glance
Score 8 out of 10
Vetted Review
Verified User
Atlassian Confluence is more intuitive than MS SharePoint, however, SharePoint has some reach features because of the MS integration with its tools stack.
December 06, 2021
Confluence! Great Choice:)
Score 9 out of 10
Vetted Review
Verified User
TemplatesConfluence has hundreds of templates that are useful depending on your purpose. All of the app’s templates are housed in the Confluence Cloud. On Confluence’s website, all of the templates are also organized into industries and lines of work. For example, under Marketing and Sales, you can find templates for customer interview reports and competitive analyses.
November 04, 2021
Confluence - Good value, simple to use
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
I really don't think that there are any legitimate competitors to Confluence. Open source solutions lack all of the enterprise robustness and plug-ins that our organization enjoys. The only closest competitor to Confluence in the commercial space is SharePoint, which has been adopted by many organizations and is difficult to deploy and use. For organizations like mine that do not rely on the Microsoft ecosystem, it isn't even considered an alternative. Every two years, I take a look at the marketplace, but always come up short in finding a competitor to this long-lived, reliable platform.
July 07, 2021
Fantastic product - forcing open communication
- MS SharePoint and Quip
Confluence smashes competitors out of the ballpark. There is no compromise for quality and great product design with Atlassian
Google Drive is not comparable to confluence, but it was the only other means for collaboration of documents and a shared hub for resources. But it serves more as a folder for resources rather than a repository of pages in information with links, documents, collaboration, discussions, etc.
June 02, 2021
Great enterprise software
May 31, 2021
Personal Repository for an Organization
- Google Drive and Dropbox
Atlassian Confluence is better than all Google Drive, Dropbox as we can just store files in them without specific versioning, but with Atlassian Confluence file is stored in versions.
It is easily integrated with other softwares like Jira so one can keep track on all the previous and future changes and deployments.
May 25, 2021
Great knowledge base and wiki place
- MS SharePoint and Slack
It's quite famous and consistency and alignment are what we're after with using Confluence and all of Atlassian's products. This has helped us to be more transparent with out product and development teams as well.
- Atlassian JIRA Align (formerly AgileCraft)
Atlassian Confluence was the market leader and we quickly realized that for our organisation, it was the no-brainer choice as it has more features and is easier to deploy with our other tools, such as Jira.
One of the original intended uses for Atlassian Confluence was for creating rich charts and workflow diagramming and project mapping (with the intent to transfer to JIRA). Unfortunately most of the intended output was reliant on 3rd party plugins or add-ons. Additionally, many of those plugins were retired or deprecated as Confluence moved from on-prem to cloud base. As such, such fluctuations in functionality cause considerable headaches for our time. In time, we found that using outside standalone apps such as Omnigraffle etc and eventually Lucidchart, were a much better use of our resources.
There are complementary and we are in fact using both of them in out organisation. We are using Google Drive for advanced real-time cooperation when creating documents, since Google Drive can handle this in a more streamlined and easier way than Confluence. Still, Confluence has a better performance for creating standardised documents via templates features. Likewise, it is much easier to create complex structures of folders and files, so we are using confluence for that as well. Lastly, Confluence is automatically fetching Jira tasks statuses for our Sprint Reviews, which is also a big advantage over Google Drive.
- MS SharePoint, Box and Google Drive
[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
May 06, 2021
Robust Document Management System
Score 9 out of 10
Vetted Review
Verified User
We had a director that came from another company that used Atlassian Confluence. There really wasn't a process to review alternatives, it was just determined that Confluence would do what we wanted the way that the director wished and we got it.
April 30, 2021
Modern knowledgebase with easy editing for your company.
I've used mediawiki in the past and it is quite antiquated at this time. The logical switch was to a modern, WYSIWYG system with a very low barrier for less technical colleagues.
As the company is already using other Atlassian products, like Jira, it seemed to logical to also use Confluence. They both integrate well with enterprise systems (authentication and group permissions).
As the company is already using other Atlassian products, like Jira, it seemed to logical to also use Confluence. They both integrate well with enterprise systems (authentication and group permissions).
April 29, 2021
Confluence Review
I think the only comparable product is Google docs. Google docs is a much simpler product, however, it doesn't have all of the features that confluence has. I think if confluence improved their UI to make it a little better, it can really improve.
April 29, 2021
Nice project management software
Atlassian is better suited for project management than SharePoint. Also, most employees are already had experience around Atlassian.