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What is Confluence?

Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

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Recent Reviews

TrustRadius Insights

Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Document collaboration (104)
  • Access control (102)
  • Notifications (107)
  • Search (107)

Reviewer Pros & Cons

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Free for 10 Users



Per User Per Month



Per User Per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month
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Product Demos

Confluence-Demo: Unterseiten bis in beliebige Tiefe anlegen


Atlassian Confluence 101 - Delete and Restore a Page


Atlassian Confluence 101 - Organize Pages


Sibling Tabs User Macro for Atlassian Confluence

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Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Avg 7.9


Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

Avg 8.1
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Product Details

What is Confluence?

Confluence aims to give you the power to create anything and everything, from meeting notes, project plans, product requirements, and more. Include multimedia, dynamic content, and make your work come to life.

Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.

Confluence Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Internal knowledgebase

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Confluence Competitors

Confluence Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

Confluence starts at $10.

Microsoft Yammer, Microsoft SharePoint, and OpenText Vibe are common alternatives for Confluence.

Reviewers rate Integrates with Outlook highest, with a score of 9.6.

The most common users of Confluence are from Enterprises (1,001+ employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be an effective solution for various use cases across departments and teams. For example, Confluence serves as a central document system for product owners and product management, storing important project documents and related information. It is also used as an internal Wikipedia and knowledge base, providing how-to guides, descriptions, and tracking project status.

Confluence plays a crucial role in facilitating communication and coordination within organizations. It helps teams effectively share knowledge, onboard new employees, and provide assistance to other teams by finding configuration files and debugging information. Many users appreciate its ability to document procedures and information in an easily accessible way, creating a centralized repository for organizational documentation.

With its wide range of features, Confluence is utilized for collaboration, project management, process and quality management, and knowledge management. It enables teams to coordinate tasks more easily, ensuring everyone has access to the necessary information. The software is also valued by IT departments as a knowledge base and internal web space. Additionally, it serves as a valuable agile tool for custom development services, providing a centralized place for documentation and integration with other tools.

Overall, Atlassian Confluence offers a robust platform for enhancing teamwork and knowledge sharing within organizations. Its versatility makes it suitable for various industries and departments, improving communication, productivity, and information accessibility.

Users recommend using Confluence for creating, storing, and retrieving business-critical resources. They suggest using Confluence for documentation work, especially in an agile project management environment. Users find Confluence to be a great tool for remote teams to work together and increase efficiency. They also recommend it for team collaboration and seamless project work. Users suggest using Confluence to eliminate communication gaps and improve visibility and backtracking. They think Confluence is excellent for sharing information and integrating with other tools. Additionally, reviewers recommend Confluence for workplaces with flexible schedules and remote working. They suggest considering Confluence when using other Atlassian tools for excellent integration. Users recommend using Confluence for team development documentation and any type of organizational documentation needs. They find Confluence easy to use and believe it makes documentation fun and easier to record. Users suggest using Confluence along with Jira for the best experience. They also recommend establishing a system for creating neat Confluence pages. Users suggest considering Confluence if already using the Atlassian suite but mention the need for improvements in integrations and editing abilities. Additionally, users recommend Confluence only if using Jira, as it may save money compared to other options. However, they suggest considering other options if complicated needs are required.

Attribute Ratings


(1-25 of 123)
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Score 3 out of 10
Vetted Review
Verified User
  • The ability to cross link information in the company is priceless, but in my experience the complicated permission structure means that a lot of that information is put where the user has permissions instead of the location. In my opinion, the search is awful so a lot of that information will never be found again. It is a real mixed bag.
Score 10 out of 10
Vetted Review
Verified User
  • Positive impact - We were able to re-organize our entire ticket management by pushing 100% of the work from Slack into Atlassian Confluence
  • Positive impact - Document collaboration has allowed better cross functional work
  • Negative impact - When Atlassian Confluence is down, there is no "offline" version to continue working without interruption
Bill Kratzer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • My organization manages content and knowledge much better.
  • Confluence helps solves a lot of compliance issues and requirements that our company has in the Financial Technology services field.
  • We are able to support our customers better and scale our business easier.
Brandon Patton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Ky Powell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Consolidating knowledge share into one platform that can be used across the company vs having multiple sources of information
  • Allows the business to have more cross functional alignment
Sushant goyal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Previously various different ways were used to send documents like over mail or common path. But with this only share on confluence thus time saving 60-70%
  • No requirement of extra man power to maintain all previous method of sharing documents. Thus saving cost upto 50%
  • If any error occur one can easily find documents in that single page thus troubleshooting is easy
Binoy Shah | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It's affordable and fits well in all organizations allowing them to grow their workflow easily.
  • Helps us create dedicated work spaces giving our staff comfort and proper environment to work on assigned tasks and projects
  • We have been able to consolidate different individual's knowledge into one central area
Score 6 out of 10
Vetted Review
Verified User
  • Confluence was originally planned to be our go-to collaborative workspace; while it is useful, it doesn't match the real time collaboration and advanced features of G Suite, Office 365 or DropBox which we also use
  • Because it is relatively inexpensive it has been positively positioned as our internal WIKI, SOP repository, etc etc.
  • Its inexpensive versatility has also rendered it beneficial for new employee training and historical documentation
Raman Ahuja | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Atlassian Confluence is deployed on the cloud which means we save a lot of money and don't need to maintain our own servers.
  • Increased collaboration across different teams and geographies.
  • Mobile apps allow people to access content on the go as well and from any device.
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