Confluence Reviews

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Score 8.1 out of 101

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Reviews (1-25 of 76)

Bailey Troutt profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Aligning workspace and also the databases with greater efficiency is nowadays possible with this piece of technology that is readily available for any kind of project.
  • The sharing facility that it provides is none other than a blessing because am able to share a large amount of data through simple steps by using this application.
  • I can work with all my teammates at one certain place without anything disturbing that influences me to move here and there in order to search any file.
Read Bailey Troutt's full review
Hilary Hobbs profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Much more time saved for communication and questions.
  • Managers are able to get forms from employees and kept in the same place. Great for file organization.
  • It's fun, almost like a social media network for just your company.
Read Hilary Hobbs's full review
Viktor Mulac profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • This solution prevents losing content/documents/versions, improves the integrity of projects or solution definitions and allows us to track back any change the users made. It can be used for agreement preparation with partners and archiving it. Invaluable in case of future possible lawsuits.
  • By using it together with Confluence and JIRA, the quality of user support and its documentation will improve customer care/user support KPIs.
Read Viktor Mulac's full review
Ted Cook profile photo
Score 8 out of 10
Vetted Review
Reseller
Review Source

Return on Investment

  • Atlassian Confluence has improved our development process by better organization of code
  • One repository for collaboration between DevOPS and CloudOPS teams
  • Atlassian Confluence Has increased productivity by about 30% in our DevOPS and CloudOPS teams
Read Ted Cook's full review
Ben Williams profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • It's hard to quantify. I believe it has just streamlined existing processes.
  • It's made engineers more efficient at working.
  • Allows us to ensure documents are always the most up-to-date and ensure no critical errors come from these.
Read Ben Williams's full review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Confluence enables traceability from requirements to build, which has demonstrably improved our development processes as we have clear connection to all aspects of work done, throughout the development process.
  • Confluence has unified our communications to one platform for persistent knowledge management, rather than trying to manage information across multiple tools
  • At times, our organization favors using Confluence as a vehicle for communication, rather than having a quick meeting to discuss. We're getting better at addressing that, but it's something to keep in mind as you implement Confluence in your solution.
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No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Having a central wiki for documentation is a very valuable resource for many departments.
  • Apart from versioning, you need to keep governance on it to mark old documentation as obsolete, otherwise, part of the pros for Atlassian Confluence are gone.
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No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Confluence has given our agents the incentive to develop their documentation and post it somewhere where any of the agents can search for and get to it. No more wasting time looking for documents, no more waiting for another agent to send you the help document.
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No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Documentation is actually created and kept up to date without complaints.
  • It has solved employee complaints regarding lack of communication and documentation as it provided us with a central location to publish this information.
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Chris Snelling, CFA profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • I can't quantify this with dollars, but having all information in one place and having one place to collaborate on projects has definitely been more productive than without using Confluence.
Read Chris Snelling, CFA's full review
Rounak Jangir profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • There are lots of positive impact of this tool, it has made the documentation task very easy.
  • It has integration with other Atlassian tools like JIRA and Bitbucket which makes it very much useful and helps in tracking things
  • I can't say much of negative impact but it is a bit costly.
Read Rounak Jangir's full review
Ammar Aldaffaie profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Easy and fast knowledge-sharing helps with the ongoing education for our call center agents.
  • Saves a lot of time storing, organizing, and housekeeping for software documentation.
  • Keeps our knowledge base up-to-date and easy to maintain.
Read Ammar Aldaffaie's full review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source

Return on Investment

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Read this authenticated review

Feature Scorecard Summary

Task Management (53)
7.8
Gantt Charts (12)
7.6
Scheduling (21)
7.0
Workflow Automation (37)
7.6
Mobile Access (48)
7.5
Search (63)
7.5
Visual planning tools (51)
7.7
Chat (15)
6.4
Notifications (63)
8.4
Discussions (59)
8.3
Surveys (15)
7.0
Internal knowledgebase (57)
8.9
Integrates with GoToMeeting (3)
6.0
Integrates with Gmail and Google Hangouts (7)
8.8
Integrates with Outlook (10)
9.3
Versioning (52)
9.0
Video files (35)
7.5
Audio files (32)
8.2
Document collaboration (60)
8.7
Access control (58)
8.6
Advanced security features (42)
8.5
Integrates with Google Drive (22)
7.3
Device sync (23)
8.0

About Confluence

Confluence aims to give you the power to create anything and everything, from meeting notes, project plans, product requirements, and more. Include multimedia, dynamic content, and make your work come to life.

Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.

Confluence Features

Project Management Features
Has featureTask Management
Does not have featureGantt Charts
Does not have featureScheduling
Has featureWorkflow Automation
Has featureMobile Access
Has featureFile tracking
Has featureTagging
Has featureSearch
Has featureIntegrates with other Project Management Tools
Has featureVisual planning tools
Communication Features
Does not have featureChat
Has featureStatus updates and activity feed
Has featureNotifications
Has featureComments and feedback
Has featureDiscussions
Has featureUser directory and online status
Has featureSharing and privacy
Does not have featureSurveys
Has featureInternal knowledgebase
Does not have featureIntegrates with Skype
Does not have featureIntegrates with GoToMeeting
Does not have featureIntegrates with Gmail and Google Hangouts
Does not have featureIntegrates with Outlook
File Sharing & Management Features
Has featureVersioning
Has featureDocument files
Has featureImage files
Has featureVideo files
Has featureAudio files
Has featureDocument collaboration
Has featureShared folders
Has featureAccess control
Has featureAdvanced security features
Has featureIntegrates with Google Drive
Does not have featureIntegrates with SharePoint
Has featureDevice sync
Has featureWeb interface
Has featureFile change notifications
Has featureSimultaneous editing

Confluence Integrations

MS SharePoint, Microsoft Office 365, Gliffy, JIRA Software, Jira Service Desk, Google Drive, Box, Bitbucket, GitHub, Slack, Salesforce Einstein Analytics (formerly Wave Analytics)

Confluence Competitors

Microsoft Yammer, MS SharePoint, Micro Focus Vibe, Socialtext, Traction TeamPage, OpenText Enterprise Content Manamagement (ECM), HCL Notes (formerly from IBM)

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Confluence Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Confluence Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No