Confluence

Confluence

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.2 out of 100
Top Rated
Atlassian Confluence

Overview

Recent Reviews

Reviewer Sentiment

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Negative ()
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

Popular Features

View all 23 features

Access control (97)

8.8
88%

Notifications (102)

8.6
86%

Document collaboration (99)

8.5
85%

Search (102)

7.8
78%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Free

$0

Cloud
Free for 10 Users

Standard

$5

Cloud
Per User Per Month

Premium

$10

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/conf…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $10 per month

Features Scorecard

Project Management

7.5
75%

Communication

8.0
80%

File Sharing & Management

8.2
82%

Product Details

What is Confluence?

Confluence aims to give you the power to create anything and everything, from meeting notes, project plans, product requirements, and more. Include multimedia, dynamic content, and make your work come to life.

Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.

Confluence Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Internal knowledgebase

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Confluence Video

Confluence in (roughly) 60 seconds

Confluence Integrations

Confluence Competitors

Confluence Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Confluence?

Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

How much does Confluence cost?

Confluence starts at $10.

What is Confluence's best feature?

Reviewers rate Integrates with Outlook highest, with a score of 9.6.

Who uses Confluence?

The most common users of Confluence are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-12 of 12)
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Bill Kratzer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I think that Confluence is pretty easy to use, but then again most of our staff (including myself) are highly technical. We don't think twice about using the WYSIWYG editor. In fact, we'd love to have more tools that would even move us away from being tied to the WYSIWYG editor.

That being said - for the NON-TECHNICAL people on the team, the whole concept of a wiki is hard to grasp, and then fine the user interface way-too overwhelming to use. There is probably something to be said about offering an experience that is more limited but has the "training wheels" on to get more non-technical people comfortable with the tool.
September 24, 2019

Simplicity at its core

Kaleb-John Loo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Atlassian Confluence is simple to use. It is easy to navigate the information base, especially with the search functionality. It provides useful update information in a non obstructive way. It has a simple organization system as well. Entering information is also very easy to do and allows users to present the information is an easy to digest format.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Easy to learn and easily accepted by most users I have seen. Thanks to notifications and rules and constraints, once the solution is set up, the users get used to working with it. The quality of documents shared among them is much higher, compared to sending messages, Word documents or mail-attachments, etc.
Sean Scott | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.
Brian Scholer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Overall I find Confluence to very pleasing to use. I don't feel like it's getting in the way of the task at hand. It just feels easy. Creating pages, editing pages, finding pages, sharing pages, exporting, printing, organizing all feel natural to me. Occasionally using certain macros can be cumbersome inside the WYSIWYG editor but for the most it's smooth.