Confluence for the Cloud cannot handle numbered
lists well – it resets the sequence to 1 if you have other items such as a table
or certain apps (such as /note) or similar included in the list. This is a major
drawback if you have complex procedures to create. Don’t be fooled. Confluence is actually very,
very expensive to own. The Marketplace apps are seemingly very cheap - even free, however, if you have a large user base, that £5 per app is automatically multiplied by
the number of users, in my case the company has some 500 users, which
represents some considerable investment, especially if you want the app to do
something pretty basic. The included apps look like a good deal, that
is until you start using them. These apps have not all been developed with love
and care (or decent supporting documentation) and turn out to be inflexible,
and format themselves according to how the developer has designed them. Plus,
the apps are really not all that proficient. The styles are limited to what THEY consider
you will use - which personally, I don't like. Their spell checker is inaccurate for the UK
market. If you've been using the old template they now
have a new one and upgrading existing documents may not always work. All requests for enhancements are handled by
Developers and if your request falls under a certain number of 'likes' then you
can forget having the enhancement - as is the case with the numbered lists (2
years and no improvement). The page layouts are restricted to their idea
of what columns of information should look like and there is little
flexibility. Changing the column widths is poorly implemented to using their presets which do not always suit. You can't include anything other than videos or photos (graphics) unless you purchase an app - useless for say using Excel Tables are 'clunky' to work with. There is none of the functionality you would expect from a more proficient word processor such as Word - forget such items as search and replace Overall, if I were to choose again, I would not
use Confluence for anything more than a form of a notebook.