Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users. DevOps' year long approach at ConfluenceConfluence is the WGU wiki system for documentation across the entire company. It is encouraged as the 1 stop shop for most departments with a few that choose to use SharePoint or Service Now instead. This is a helpful place for meeting notes, collaborate on tutorials and a handy storage for management tool links.,Great support out there since its widely used. Very customizable with themes and color combinations. Collaborative editing options. A plethora of add-ons to customize your experience.,Migrations of data can be difficult. Backup service breaks so you're better off manually backing up. The log-analyzer can sometimes treat symptoms, but may not see the root cause to a problem with the system.,7,Improved documentation gathering. Less siloing between departments on data. 1,800 users capable of collaborating within an internal system.,6,MS SharePoint, Microsoft Teams, JIRA SoftwareStunning project management with ConfluenceAtlassian Confluence provides me a bundle of solutions to my business with great intelligence and working efficiencies. Moreover, the feedback collecting feature of this particular product helps me in taking useful decisions for my company wherever and whatever I want. Furthermore, it helps me in making effective communication with all my working partners that further facilitates me to overcome communication barriers as well.,This effective application has so many useful advantages that create flexibility to edit different types of documents and also to edit all my rich content within just a few seconds with all these amazing features. It has a platform for managing a lot of files even longer files or some tiny pieces of documents. It has a useful feature that surely helps me out in my tough schedule is it’s about to create useful meeting notes that are quite useful in order to get a reminder as well.,By using Atlassian Confluence now I can confidently say that I can manage dozens of files in one single location and also discussion among the teammates is now more convenient with it. Workload issues are so much less by using it so, for me, there is no drawback in it. Because of its superb features and functionalities, it has become my favorite companion now. I do not have to face any kind of trouble.,9,Aligning workspace and also the databases with greater efficiency is nowadays possible with this piece of technology that is readily available for any kind of project. The sharing facility that it provides is none other than a blessing because am able to share a large amount of data through simple steps by using this application. I can work with all my teammates at one certain place without anything disturbing that influences me to move here and there in order to search any file.,Salesforce Community Cloud,10,Highfive, HubSpot CRM, QuickBooks OnlinePowerful tool with no design inspirationAtlassian Confluence usage has grown in our business as a method to capture ideas, build on them and then finalise a decision. The whole team uses it. We also needed a place to capture our reference documents and processes as they are defined. Decide we want Graphic Designers to load mock-ups straight to the Google Drive folder for a customer so sales or design support just does a follow-up email/call? Then edit their "Process Guide" in Confluence.,Load an idea. Never lose it. Everyone can edit the core page or add comments. The old "parking bay" full of post-it notes doesn't get lost at the end of the conference. Templates - lots of different formats that provide suggested processes improvements in their very design. And we edit the pages to suit our company process anyway. Extra tools. Add images, links, Trello board, Jira task links, etc. I found the inbuilt tool useful the other day when working on a process and now that diagram is added to the proposal document we send customers. Pages can be categorised, so we have an Internal Process pages, Project pages, Team Directory pages, etc.,Atlassian Confluence is not very graphic so the user interface has a lot of options which can be daunting for new users. It feels like an old system - so busy with text options everywhere, I feel like I want to break out in DOS commands and throw away my mouse. Navigation is not always intuitive - I know there is flexibility there, but it can be confusing. Therefore user engagement is not as strong as it could be. I'd love to have tables displaying pages alphabetically with field and filter options. I have customer information but want to see the missing info more easily so I can action these. Or add a customer and it sorts itself in the right order. And then my template for customers can have a field added for all customers. There is a danger that the data can become too static as it doesn't make it easy to see the data. Same forms approach has an application to our other categories,7,I think it does the job of capturing ideas and has had a positive ROI.,,10,JIRA Software, Jira Service Desk, Agile CRMUsing Atlassian Confluence for 2+ years.We use the Atlassian Confluence for ideas, brainstorming, product stories, changelogs, standup meetings, retrospective meetings and to track the production issues... the list goes on. We use it across our whole organization. Previously we use the MS Word and MS Powerpoint for user stories, and that became too difficult to maintain the content.,Built-in tools (drag and drop) to format the page Tagging team members Email notifications for changes,I start watching a few pages, but Confluence then added me in all pages by default and now I am getting a lot of notifications for irrelevant pages Sometimes when my teammate adds some points in a Standup meeting against my work then I only get the empty response in email notifications without the details of what was added. (I don't know why the content is missing),9,Time-saving to gather all content at one place. Notification system saves a lot of time - some times I just go through the notification and get the whole idea of what's going on.,Planio and Microsoft Office 365,8,Slack, JIRA SoftwareConfluence Great for Large CompaniesWe use Confluence company-wide. It allows for the entire company to have access to important documents easily. Since our company is spread throughout different buildings, things like office maps and org charts are easy to find and live on Confluence. You are able to look up anyone in the company with ease, which is important when dealing with 200+ employees.,The ability to personalize for your company. Access to important documents is streamlined. It keeps communication flowing and frees up time for HR because important basic info is there, so there are fewer questions.,It's a bit difficult to navigate. Having to create one on one forms weekly gets messy in my "personal space" portion of the site. Better integration of different software.,8,Much more time saved for communication and questions. Managers are able to get forms from employees and kept in the same place. Great for file organization. It's fun, almost like a social media network for just your company.,JIRA Software,8,JIRA Software,, Adobe Illustrator CCGreat tool for content creation in teamsConfluence is used as a tool for sharing documents and tracking their versions. Also, in software development, this can be now connected to other frequently used solutions such as JIRA or Enterprise Architect. Confluence also provides teamworking features with user access management. On top, Confluence adds reporting features with nice summarizations. Data can be exported for further BI analysis if required.,Overview of document versions, links users, and actions to content. Reports and overviews. Also, supports budgeting/financial tracking. Perfect for knowledge management in a team or with external partners/clients.,Until recently, it was hard to synchronize content with Enterprise Architect definitions. According to recent news from Atlassian, this should have been resolved by EA connector.,10,This solution prevents losing content/documents/versions, improves the integrity of projects or solution definitions and allows us to track back any change the users made. It can be used for agreement preparation with partners and archiving it. Invaluable in case of future possible lawsuits. By using it together with Confluence and JIRA, the quality of user support and its documentation will improve customer care/user support KPIs.,10,10Confluence has a better InfluenceIt is being used by our Development Team for requirements collaboration on various software (COTS) products being sold by the company.,Templates Formatting Sharing,Flexibility with template uploads,9,Work collaboration made easier More tasks getting done within the right time frame,MS SharePoint / SQL,9,JIRA Software, FreshdeskGreat for organizing coding teams in structured workflows and real time release trackingWe use Atlassian Confluence in every part of our organization from DevOPS to Technical Support tickets. The customizations you can do in Confluence are limitless and you can tailor Confluence to your departments exact needs.,Organize your work in spaces Discussion of work and tracking progress Provides visibility into our software projects,PDF exports only render gadgets as links Need better chat and phone support JIRA Gadgets in Confluence don't function correctly,8,Atlassian Confluence has improved our development process by better organization of code One repository for collaboration between DevOPS and CloudOPS teams Atlassian Confluence Has increased productivity by about 30% in our DevOPS and CloudOPS teams,,9,AWS EC2 Container Service, AWS Lambda, AWS Storage GatewayAtlassian keeps your organization organized!Atlassian Confluence is being used by the entire organization and customized per department. We use it for reviewing and updating documentation including security policies. It is a great source for collaborating with multiple teams to get items approved.,Document storage Diagrams Note taking,Diagram tool isn’t great App isn’t great Can load slowly,7,Easy to share and format and has centralized reporting.,SpringCM, DocuSign and Google Drive,8,Jira Service Desk, Google Drive, SlackAtlassian Confluence - Easy and Intuitive Knowledge SharingAtlassian Confluence is being used across my entire division to support knowledge management and communication across all aspects of software development. Our project managers use it for status reporting by leveraging its strong integration with JIRA, our software developers use it for technical documentation, decision logs, and cross-team collaboration. Our scrum masters use it for recording sprint ceremonies including retrospective details. I can't think of a single job function that doesn't use Confluence on a daily basis.,Atlassian Suite integration - As part of the Atlassian suite, Confluence makes it trivial to pull in information from other products in the suite, enabling easy linking to JIRA issues, BitBucket pull requests, etc. Confluence's In-Built Charts and reports make it really easy to construct detailed reports that clearly show the status of projects, defect backlogs, etc, in a digestible manner Confluence's Permission model is very robust and enables you to allow and disallow access to certain areas of Confluence based on users and groups, making it easy to control sensitive information.,Confluence's Query language can be fairly obtuse, and it'd be great to see Atlassian build a visual query builder to make constructing queries easier. Feature Discovery - Atlassian could do a better job of helping users discover its vast number of features. Sometimes I'll say "I wish Confluence could..." and one of my colleagues has discovered a way to do that. Features are generally easy to use, once you know they're there. Paid plugins - For an expensive tool such as Confluence, I'd like to see Atlassian start to buy up and incorporate some 3rd party plugins that provide exceptional value as part of the core product, rather than relying on end-users to implement those plugins correctly.,10,Confluence enables traceability from requirements to build, which has demonstrably improved our development processes as we have clear connection to all aspects of work done, throughout the development process. Confluence has unified our communications to one platform for persistent knowledge management, rather than trying to manage information across multiple tools At times, our organization favors using Confluence as a vehicle for communication, rather than having a quick meeting to discuss. We're getting better at addressing that, but it's something to keep in mind as you implement Confluence in your solution.,HCL Connections (formerly from IBM),7,JIRA Software, Bitbucket, HCL Connections (formerly from IBM), Trello, 1Password, LastPass for Business, Evernote, OneNote, Webex Meetings, Remote Desktop Manager, VMware ESXi, vSphere, OneDrive, Dropbox, Apple iCloud, Pivotal TrackerConfluence for great documentation of your projects and companyWe use Atlassian Confluence as the company wiki for all IT related documentation. So it is primarily used by the IT department to document, although other departments are using the information also. At the moment we are using the on-prem version of Atlassian Confluence but are looking at the SaaS cloud version soon.,Easy to use Integrates nicely with Jira,Automated documentation could improve more. Occasional editing does not function properly, but not so often to impede your work. Interface is quite basic. Though there is a point to make that is a pro instead of a con.,8,Having a central wiki for documentation is a very valuable resource for many departments. Apart from versioning, you need to keep governance on it to mark old documentation as obsolete, otherwise, part of the pros for Atlassian Confluence are gone.,,9,JIRA Software, TOPdesk, NuclinoAtlassian Confluence is a great tool for documentation and integration into Jira Service Desk and Software appsConfluence is a great application for logging documentation in a centralized location. It has a lot of capabilities that are useful. Using Confluence by itself just seems wrong though, it works so well with the other applications by Atlassian, such as Software or Service Desk. The integration between these applications is really nice and is enough to overlook some of the downsides of the products.,Allows for a simple and organized layout of documentation and instructions. Very flexible layouts with many different features that you can add to the pages. You can also customize the look and feel of the pages.,Editing the pages could use more features that are easily accessible, but that is just going above and beyond what is necessary. It is currently "good enough". I wish there were built-in templates for documentation to make it easier for when you have multiple people typing up documents. It would just make it cleaner and more professional. Obviously, we can create our own templates, but it would have been nice to have this built-in.,10,Confluence has given our agents the incentive to develop their documentation and post it somewhere where any of the agents can search for and get to it. No more wasting time looking for documents, no more waiting for another agent to send you the help document.,7Atlassian Confluence makes documentation fun again!Confluence is used business-wide to help document policies, processes, and procedures. It is highly used by our technology departments as a knowledge base as well as a place to document project status and other relevant information.,Project planning. Meeting notes. Blog posts.,Build SSO into the product at no extra cost. Currently, you have to purchase a third-party plugin or if using Confluence Cloud you have to purchase Atlassian Access which is often the same price, if not more, than Confluence itself. When publishing changes to a document you will be notified if someone else has made changes. In order to publish your changes, you are forced to publish theirs as well but it doesn't tell you what their changes were.,10,Documentation is actually created and kept up to date without complaints. It has solved employee complaints regarding lack of communication and documentation as it provided us with a central location to publish this information.,MS SharePoint,10Confluence is a must-have in growing companiesAtlassian Confluence is used as our organization's central repository for documentation. Confluence essentially accomplishes the "teach a man to fish" principle, allowing for our employees to find answers to their own questions, look up org charts, check policies, and more. It is very helpful in keeping managers from being overloaded with hundreds of questions.,It has integrations with valuable tools. It is easy to use. It has SSO capabilities.,Searchability can be difficult at times. It's only as good as the group that manages it. Information can become antiquated if not frequently updated.,9,It enables us to scale quickly. Enables faster onboarding time. Improves transparency and communication across the business.,8,DiscoverOrg, RainKing (acquired by DiscoverOrg), OutreachGreat solution for knowledge management.[We're] Using Confluence for central knowledge management and documentation within our organization.,Great rich UI for formatting and diagramming Auto-save prevents lost work Hierarchical organization helps with search result accuracy,More snappy and responsive UI More accurate search results Better tools for approvals management,7,Improved documentation Greater visibility into project status Historical revision historys,9,8Confluence - the one-stop-shop for collaboration tool!Confluence is used to collect all knowledge articles, meeting notes, ideas worth sharing and so on. We also use it a lot to generally describe new features, collect feedback and refine the general spec of the feature before taking it into action. It helps a lot, mainly in centralizing all the "scattered" information in the company under one, simple, framework.,Very simple and intuitive user interface. Very easy to go ahead and start writing, very low "learning curve", really fun. No need for a different authoring tool, compile and publish cycles. Simply edit and save and voila! It makes documenting stuff a breeze, and really fun! Good import/export functionality to Word, PDF.,Editing features are quite simplistic and limited. Would love to see more font styles, color selectors, and themes. It's not clear how to make confluence a public web site documentation tool. No built-in support for placing and showing presentations from the tool. Instead of attaching a PowerPoint presentation, I'd like to prepare pages as slides and show them from the tool. Either an add-on is needed for that, or not supported at all.,9,It helped us centralize our intellectual property in one place. It's easy to use interface help to bring people on board and share their stuff - which is usually very hard. It worked beautifully with JIRA, our work-management tool, so efficiency and visibility was greatly improved.,MS SharePoint,JIRA Software, Visual Studio.NET, JethroData, Tableau Desktop, QlikView, Microsoft Power BI,200,2,How-to articles Documentation of products Meeting notes New ideas and high-level designs of solutions.,The meeting notes templates are a great and simple way to document and collect info. It was a breeze to import existing documentation from a legacy system, either by copy-paste or import from MS-Word.,Publish an on-line documentation Centralize all product documentation into one roof.,10,Yes,Price Product Features Product Usability Product Reputation Vendor Reputation,No. Confluence is a great tool, simple yet powerful. The community at the Atlassian store proves it has a strong footprint, with great value.,No,8,No,There was a time I had a page with inherited permissions, and I saw information. I wasn't sure it was displayed because of my current user, and that other user won't see. I've asked a question on the Atlassian forum and got an answer within 1 hour! And a correct one! This was amazing,Ii was really impressed.,Editing pages Setting permissions, and inherited permissions Setting labels, to ease future searching,Adding and activating an add-on could be simpler.,Yes,10Confluence Changed the Way I WorkNote that Confluence can be purchased from Atlassian as a downloadable version which is installed yourself, or as a service through Atlassian On-Demand. I deal exclusively with the downloadable version. We are using Confluence across several units (in my organization this includes administrative departments as well as labs), but not across the entire organization at this time. We are expanding its use, chiefly among labs (which in many ways are self-contained). For administrative departments, Confluence is used to encourage and strengthen collaboration both within a department and between departments. It provides an excellent way to document procedures and information and present it in a way that easily accessible to anyone. For labs, it is used for lab procedures, testing methodologies, and certain research data. Privacy is important for each individual lab, so their Confluence spaces are not visible to anyone outside of their lab, unless explicitly requested.,Documentation of policies and procedures and information about key infrastructure. Collaboration on documents and data (including discussion about the information that is not part of the document itself). Discoverability of information -- all articles are indexed, taggable (labels), and searchable. Security -- fine-grained security is possible, and access-based enumeration makes it less likely that someone without permission to certain data will even be aware of its existence. Single Sign-on -- integration with LDAP (including Active Directory) and other SSO possibilities makes user administration easier and end-user login processes easier. Intuitiveness -- I've evaluated many wiki products and Confluence is by far the easiest to start using and continue using, both for technical and non-technical users.,Upgrades -- for the most part, these go well but they can be challenging if you've done any customization to the programs files (which is required for certain basic things like SSL). Plugins are great for extending the functionality of Confluence but they add to upgrade headaches. (Does not apply to on-demand since upgrades are done by Atlassian) Migration paths (to Confluence) -- there is no official supported tool for this. The Universal Wiki Converter is an outdated and seemingly unmaintained tool that is tricky to use and in my experience barely viable if at all, so conversion from your existing wiki to Confluence may be best handled by a consultant who is very familiar with the process and its pitfalls. Of course if you're starting from scratch, this doesn't apply. Licensing is done in tiers, so you can't just add a handful or a certain number of users. If you have 100 users, and need a few more, you need to jump up to 500. The pricing is fair so for most companies this could be a non-issue, but in a small business it might force a tough decision about whether to expand to a number of users you'll never need (at significant cost increase) vs. not having enough licenses for everyone who needs one. Although there is a supported clusterable configuration, there are so many caveats and pitfalls to it that it's rare to see it done in production. As such, true high-availability is unlikely to be achieved, except maybe in On-Demand, though the SaaS version has many limitations itself.,9,Much better communication between team members -- when you have to write for other people it makes you see things from an outside perspective. Less duplication of effort -- documentation on a task can be seen by other users and followed or improved. Reinforcing policies and procedures -- it allows us to make our workflows an iterative process naturally, without forgetting about previous requirements or constraints. Visibility -- a team member's activity can be seen by her peers and the team leader, so it gives the team a view of what everyone is working on without needing a formal meeting; it can allow someone to provide relevant information or feedback sooner.,MediaWiki,MS SharePoint,TWiki,DokuWiki,10,No,6,Yes,After escalating an issue, I was contacted by someone higher-up and worked with her to get much better support, and to provide feedback on the overall issues I've had with support in the past. I have not used their support in almost 2 years since I haven't needed it, so I can't comment on any improvements.,Creating and editing pages is very easy. The editor is WYSIWYG so anyone can use it, but it also supports shortcuts for the more technical user who likes faster keyboard access to functions. Searching and finding content with the built-in search is very effective even when articles aren't created with labels, as all of the content is indexed. Collaboration with users via Activity Feeds, RSS, Comments on articles, sharing with other users, and @user tagging is very handy. Embedding media (photos, youtube videos, google maps, etc.) into pages can be done with drag and drop or cut and paste, seamlessly.,Embedding interactive versions of some document types doesn't work very well (PDF, vector-based docs like Visio, etc.). Organizing pages into strict hierarchies is not something well-supported by Confluence. Pages can be organized in trees but the URLs do not show this information (this can be good if you want your URLs consistent as you move pages around). It also means that page titles are not relative to its parent(s), which means longer names that incorporate the names of the parents in order to unambiguously identify a page.,Yes,9Planning, Collaborating on a Successful ProjectWe use Confluence as a multi-department digital planning tool. It also serves as a historical marker so we can easily see what was done and cross reference it with web traffic.,Straightforward and fairly easy to use the platform. Lets you know when others on the team are accessing the same materials/files. It is quite adaptable to our needs.,Unfortunately there are different levels of usability depending on the various web browsers for opening this tool. Functionality is somewhat rigid such as for not being able to easily post screen shots or images for reference. The most important issue is the lack of being able to copy rows or columns easily to move to other files. It is a flaw that will hopefully be fixed.,9,Reduced time spent in managing and planning activities Helped build more accurate, time-based projects Worked well with team project management with sharing and editing projects collaboratively,Trello, Hootsuite Pro, WordPress,15,1,Project planning Collaboration Cross-functional,Content flow Integrates with other internal and external platforms and software Large and small scale planning,Wider cross departmental projects More fully integrated in overall content management (currently use for one key function only) Potentially a greater integration with measurement/metrics,10,No,Product Features Product Usability,Keep same process. It worked well and we have a lot of success with it.,Implemented in-house,Yes,Change management was a big part of the implementation and was well-handled,Functionality Lack of copy / paste of fields Browser incapatabilities,9,9,The overall setup phase was an important time to start out on the right foot.,Page tree is such an essential part of this work The wiki approach has helped us use this tool in large scale and small form projects Fairly error proof when working with multiple users at the same time,No copy and paste with recognizing fields The lack of recognizing individual rows in order to copy and paste fields is an inherent problem with the tool Need way to integrate metrics/measurement,9,10,10,10Windows, Linux, Mac
Atlassian Confluence
893 Ratings
Score 8.1 out of 101
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893 Ratings
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Score 8.1 out of 101

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Steven Carmean profile photo
Score 7 out of 10
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Unless you are willing to pay for the higher tier of service, expect a 3 day return with the simple answers and some extra time to push through with the more complicated troubleshooting.
We choose to use the less expensive customer service pricing, and we tend to find the answers online from forums faster than we get responses from Confluence Support.
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Bailey Troutt profile photo
Score 9 out of 10
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me it’s a blessing in a disguise for each and every group related task that
needs my full concentration. I am having wonderful experience with it. I really
prefer in order to work on dozens of projects on a daily basis. Regardless
of all these functions, it has a splendid integration capacity that lessens my
workload by giving me the ability to work simultaneously on different
applications of my interest.

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Hilary Hobbs profile photo
Score 8 out of 10
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I don't deal directly with support for Confluence, but the fact that my company has been using it for so many years must speak volumes about the customer support they provide. With a 200+ company, there are a lot of moving parts that need to be working at once, and if Confluence didn't have the ability to problem-solve for us, we would have left a long time ago.
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Score 10 out of 10
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This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Score 10 out of 10
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Because you are generally better off finding the information in the Community pages. Support will often link you to articles or forum pages anyway. The support team isn't bad at all though. They just don't engage as much as I'd like. I'd rate them higher, but I want support to be more than just email. My biggest complaint is that you can't call them or email a general support email address (not that I could find without having priority support) and if you get locked out of your account, you can't sign in to submit a ticket.
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Score 10 out of 10
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We rarely if ever have issues with Confluence. However, when we have had issues Atlassian has made it very easy to get in contact with support via their online ticketing system. They are always very thorough with their responses and incredibly helpful and cheery. They make sure to explain the solution and the problem clearly for quick and easy remediation.
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Score 9 out of 10
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I have not personally interacted with Atlassian Confluence's support team. However, I feel our instance has been highly utilized without many hiccups, which leads me to believe they are pretty on top of it. I have been to Atlassian's user conference and felt the company places a huge emphasis on their users, which is absolutely great.
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Brian Scholer profile photo
Score 9 out of 10
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I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.

I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
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Feature Scorecard Summary

Task Management (53)
Gantt Charts (12)
Scheduling (21)
Workflow Automation (37)
Mobile Access (48)
Search (63)
Visual planning tools (51)
Chat (15)
Notifications (63)
Discussions (59)
Surveys (15)
Internal knowledgebase (57)
Integrates with GoToMeeting (3)
Integrates with Gmail and Google Hangouts (7)
Integrates with Outlook (10)
Versioning (52)
Video files (35)
Audio files (32)
Document collaboration (60)
Access control (58)
Advanced security features (42)
Integrates with Google Drive (22)
Device sync (23)

About Confluence

Confluence aims to give you the power to create anything and everything, from meeting notes, project plans, product requirements, and more. Include multimedia, dynamic content, and make your work come to life.

Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.

Confluence Features

Project Management Features
Has featureTask Management
Does not have featureGantt Charts
Does not have featureScheduling
Has featureWorkflow Automation
Has featureMobile Access
Has featureFile tracking
Has featureTagging
Has featureSearch
Has featureIntegrates with other Project Management Tools
Has featureVisual planning tools
Communication Features
Does not have featureChat
Has featureStatus updates and activity feed
Has featureNotifications
Has featureComments and feedback
Has featureDiscussions
Has featureUser directory and online status
Has featureSharing and privacy
Does not have featureSurveys
Has featureInternal knowledgebase
Does not have featureIntegrates with Skype
Does not have featureIntegrates with GoToMeeting
Does not have featureIntegrates with Gmail and Google Hangouts
Does not have featureIntegrates with Outlook
File Sharing & Management Features
Has featureVersioning
Has featureDocument files
Has featureImage files
Has featureVideo files
Has featureAudio files
Has featureDocument collaboration
Has featureShared folders
Has featureAccess control
Has featureAdvanced security features
Has featureIntegrates with Google Drive
Does not have featureIntegrates with SharePoint
Has featureDevice sync
Has featureWeb interface
Has featureFile change notifications
Has featureSimultaneous editing

Confluence Integrations

MS SharePoint, Microsoft Office 365, Gliffy, JIRA Software, Jira Service Desk, Google Drive, Box, Bitbucket, GitHub, Slack, Salesforce Einstein Analytics (formerly Wave Analytics)

Confluence Competitors


Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

Confluence Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Confluence Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No