Name: Atos Unify OpenScape Enterprise Express
Rating: 7 (1 reviews)
Author: Atos

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Help Authoring

No-Code Development

Software Configuration Management

Development

Admissions and Enrollment

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise

Accounting

Accounting and Tax Services

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

Freelance Management

HR Management

Payroll

Recruitment Marketing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Application Delivery Controllers (ADC)

Build Automation

Cloud Storage

Database Management

Digital Experience Monitoring (DEM)

Disaster Recovery

Disk Cloning

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

Low-Code Development

Network Performance Monitoring

Object Storage

Server Virtualization

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Click Fraud

Contact Center

Content Management

Cross-Channel Campaign Management

Customer Data

Email Marketing

Event Management

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Sales

API Security

Security Orchestration, Automation and Response (SOAR)

Security

Catering

Computer-Aided Manufacturing (CAM)

Fleet Maintenance

Hotel Management

Insurance Underwriting and Rating

Interior Design

Last Mile Delivery

Lease Management

Legal Case Management

Moving Software

Plagiarism Checker

Public Transportation

Retail Management

Vertical-Specific

medium

large

HPE offers Ethernet switches under the Aruba Networks product line.

HPE Aruba Ethernet Switches

Ethernet Switches

Hewlett Packard Enterprise

As a supplier of fabric networking, Extreme offers a portfolio of Ethernet and IP fabric solutions. Whether to transform a campus, data center, metro, or WAN,  Extreme Networks Wired Access - Switches (ExtremeSwitching) fabric technologies aim to ensure a faster, more flexible, and more secure foundation for businesses.

Extreme Networks Wired Access - Switches

Extreme Networks Wired Access - Switches ExtremeSwitching

Extreme Networks

8x8 Work

Likelihood to Recommend

Likelihood to Renew

Availability

Performance

Usability

Support Rating

Online Training

In-Person Training

Implementation Rating

Configurability

Product Scalability

Ease of integration

Vendor pre-sale

Vendor post-sale

Contract Terms and Pricing Model

Cloud PBX

Call Management

VoIP system collaboration

Mobile apps

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Answering rules

Call recording

Call park

Call screening

Message alerts

Video conferencing

Audio conferencing

Mobile app for iOS

Mobile app for Android

Video screen sharing

Instant messaging

8x8, Inc.

Google Hangouts (Classic)

Google

RingEX

RingCentral

GoTo Connect

LogMeIn Jive Ease of Deployment

GoTo (formerly LogMeIn)

Nextiva Business Phone Service

Nextiva

Google Voice

Fuze

Cisco Unified Communications Manager (Call Manager)

Cisco

NetFortris

Atos Unify OpenScape Enterprise Express is an all-in-one unified communications platform combining all modes of collaboration (video & web conferencing, messaging, and VOIP) under one platform, targeted at enterprises with 200 to 2000 employees.

Top Rated 2023

small

Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.

CX Cloud Essentials

CX Cloud Elevate

CX Cloud Elite

Industry Experience Clouds

Talkdesk

Contact Center Software

Workforce Optimization (WFO)

Agent dashboard

Validate callers

Outbound response

Call forwarding

Click-to-call (CTC)

Warm transfer

Predictive dialing

Interactive voice response

REST APIs

Call scripts

Call tracking

Multichannel integration

CRM software integration

Inbound call routing

Omnichannel inbound routing

Recording

Quality management

Call analytics

Historical reporting

Live reporting

Customer surveys

Customer interaction analytics

Automatic speech recognition (ASR)

Natural language processing for IVR

Communications forecasting

Email

Voice (phone)

VoIP

SMS/Text

Video channel

Live chat channel

Co-browse

Screen-share

Social media channels

Mobile applications

Intelligent call routing

Chatbots

AI assistance for live agents

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Operating Systems	Unspecified
Mobile Application	No

Atos Unify OpenScape Enterprise Express

Overview

What is Atos Unify OpenScape Enterprise Express?

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