Name: Atos Unify OpenScape Voice
Rating: 8 (1 reviews)
Author: Atos

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Kubernetes Monitoring

Development

Business Intelligence (BI)

Collaboration

Enterprise Feedback Management

Org Chart

Payment Facilitation

Privacy Policy Generators

Project Portfolio Management

Enterprise

Accounting

Online Trading

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

Employee Performance Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Container Management

Endpoint Encryption

File Sync and Share

Fraud Detection

HTML Editors

High Availability Cluster

IT Asset Management

Incident Response

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Phishing Detection and Response

Remote Monitoring and Management

Software Defined Storage (SDS)

System Monitoring

Traffic Switching

Unified Endpoint Management (UEM)

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Graphics

Headless CMS

Market Intelligence

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Secure Access Service Edge (SASE)

Security

Auto Repair

Building Information Modeling (BIM)

Emergency Notification

HIPAA Compliance

Homeowner's Association (HOA) Management

Insurance Agency Management

Intelligent Document Processing

Investment Portfolio Management

Retail Analytics

Vertical-Specific

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Atos Unify OpenScape Voice, from Atos, is a unified communications platform with VoIP.

Self-Serve Customer Service Solution

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

8x8 Work

Atos Unify OpenScape Voice

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Government Administration

Likelihood to Recommend

Usability

Cloud PBX

Call Management

VoIP system collaboration

Mobile apps

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Answering rules

Call recording

Call park

Audio conferencing

Mobile app for iOS

Mobile app for Android

Atos

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted telephony infrastructure obviated the need for local PBX hardware

IVR is a phone menu allowing callers to interact with the system through voice and keypad

Create and apply batch configurations to multiple users at once

Historical call analysis and trending metrics

Voice directory of all employees for self-service dialing

Ability to enter rules to route calls to main number or other extensions in case of absence

Automatic recording of inbound and outbound calls

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

Team collaboration via cloud phone system

Video conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Cisco VoIP PBX (discontinued)

Cisco 9000 Series Aggregation Services Routers (ASR 9000)

Cisco Firepower 1000 Series

Microsoft Windows

Atos Unify OpenScape Voice 2025-06-12 05:42:55

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VoIP Providers

We have a number of Unify OpenScape phone systems in place currently across both our corporation and education customer sites. They can be a simple system that work effectively. They bring an easy solution to an organisations VOIP requirements and can easily utilise cabling structure that can would likely already be in place for other networking requirements.

Good integration with other system
Smart features and web applications
Good cloud and non-cloud options

Phone application could be improved
Troubleshooting can be difficult
Can rely on a solid network and internet connection

Ease of use gives clients peace of mind
Easily customisable
Administratively very convenient

Cisco Firepower 1000 Series, Cisco 9000 Series Aggregation Services Routers (ASR 9000), Microsoft Windows

Atos Unify OpenScape Voice

Overview

What is Atos Unify OpenScape Voice?