Attentive

Attentive

Score 8.3 out of 10
Attentive Mobile

Overview

What is Attentive?

Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and...
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Recent Reviews

Contract Nightmare

1 out of 10
January 05, 2023
I believe that Attentive Mobile has predatory contracts with zero concessions. They may have a high growth rate, but I'd invite …
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Reviewer Pros & Cons

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Pricing

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What is Attentive?

Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication between…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Attentive?

Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication between a business and its audience.

Attentive Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

 (22)

Attribute Ratings

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
We use Attentive Mobile to speak with customers and inform them of product launches and promos. We find this to be a great personalization tool! Would love to tap into the transactional text messages as we go into 2021.
  • Great UI
  • Easy to use
  • Great ROI
  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
I think attentive is great if you're aiming to grow you business and know that SMS is right for your customers. I believe that it is a costly investment but the return is great!
  • Great return on our promos
  • Costly; would love if it was more affordable
  • Very easy to use
Attentive Mobile is much easier to use and easier to pull performance metric reports. I wish it was a bit easier to edit pop-ups and know what the total audience number is when you create a segment.
Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
Score 10 out of 10
Vetted Review
Verified User
We use Attentive as our SMS platform. We’ve used them for about 3 years. Highly recommend. Great CSM service and definitely trailblazers in this space. They have a ton of resources and best practices
  • Account management
  • Platform interface
  • They’re growing quickly so account management changes
Being a small brand, it’s been great working with Attentive. They provide white glove experience and also have great documentation.
  • SMS platform
  • 5x return
Score 9 out of 10
Vetted Review
Verified User
We use Attentive Mobile as our SMS marketing platform, and several clients have adopted it. We have built-in systems for email, social, and search, but Attentive Mobile came in as a great third-party for us to enable SMS campaigns. A couple of our marketing team members manage the accounts for our clients.
  • Easy-to-use dashboard
  • Ability to create/customize different creatives
  • Helpful customer service and client support team
  • Agency billing is a little messy
  • Reporting is all Excel based, not interactive
  • Occasional (rare) bugs in the UI
Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
  • Some clients seeing 50x ROAS (which plateaus eventually)
  • All clients making money
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
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