Attentive
Attentive
Attentive Mobile
Overview
What is Attentive?
Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and...
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View all pricingEntry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
- About
- Tech Details
What is Attentive?
Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication between a business and its audience.
Attentive Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
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Reviews and Ratings
(22)
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Reviews
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January 05, 2023
Contract Nightmare
Score 1 out of 10
Vetted Review
Verified User
I believe that Attentive Mobile has predatory contracts with zero concessions. They may have a high growth rate, but I'd invite researchers to figure out how many of those companies are tied to a contract for up to 2 years that they cannot break with any form of concessions. When you try to talk to anyone higher than a young entry level sales person, you do not get a response. Once they have your money and contract, the customer service is poor and with my experience trying to solve real world problems companies are facing this year, Attentive Mobile does little to help their clients succeed in their goals overall.
- List Management
- Mobile Friendly
- Negative ROI
- Negative Client Relationship Management
- Lack of Communication
- Lack of tech support
- Lack of concessions
No contract, no problem.
July 18, 2022
Great experience! Would recommend this platform.
We use Attentive Mobile to speak with customers and inform them of product launches and promos. We find this to be a great personalization tool! Would love to tap into the transactional text messages as we go into 2021.
- Great UI
- Easy to use
- Great ROI
- More communication on ways to improve
- More structure on calls with our account manager
- More clarity on insights and new ideas
- Great return on our promos
- Costly; would love if it was more affordable
- Very easy to use
September 23, 2021
The SMS platform you need to have!
We use Attentive as our SMS platform. We’ve used them for about 3 years. Highly recommend. Great CSM service and definitely trailblazers in this space. They have a ton of resources and best practices
- Account management
- Platform interface
- They’re growing quickly so account management changes
- SMS platform
- 5x return
We use Attentive Mobile as our SMS marketing platform, and several clients have adopted it. We have built-in systems for email, social, and search, but Attentive Mobile came in as a great third-party for us to enable SMS campaigns. A couple of our marketing team members manage the accounts for our clients.
- Easy-to-use dashboard
- Ability to create/customize different creatives
- Helpful customer service and client support team
- Agency billing is a little messy
- Reporting is all Excel based, not interactive
- Occasional (rare) bugs in the UI
- Some clients seeing 50x ROAS (which plateaus eventually)
- All clients making money
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.